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Summary of reviewsCambria Hotel - Arundel Mills BWI Airport is celebrated for its premium location, offering guests effortless access to dining, shopping and entertainment options, including Maryland Live casino and Arundel Mills mall, in addition to being conveniently close to the airport. Guests enjoy the modern décor, cleanliness and peaceful atmosphere of the hotel. The proximity to necessities like a gas station, CVS and a Wawa further adds to the convenience, making it an ideal spot for both business travelers and general visitors.
The breakfast at the hotel receives mixed feedback; while the food quality and the morning service by staff member Zaria receive accolades, the lack of a complimentary option and the cost associated with it have been points of contention for some guests.
Rooms are highly praised for their modern design, spaciousness and cleanliness. The comfortable beds and well-appointed bathrooms, including features like Bluetooth mirrors, contribute to a restful and enjoyable stay. Despite occasional mentions of noise and the need for better soundproofing, the consensus is overwhelmingly positive regarding the room quality.
Cleanliness is a standout feature with guests consistently appreciating the spotless rooms, hallways and common areas. The hotel maintains a pristine environment, enhanced by the friendly and professional staff who deliver outstanding service.
The staff is repeatedly commended for their exceptional service, friendliness and professionalism. From the front desk to the complimentary shuttle service, which even includes rides in a Tesla, the staff go above and beyond to create a memorable and pleasant experience for guests.
The pool facilities receive varied reviews. Some guests appreciated the heated pool and its cleanliness, while others reported issues with its maintenance, size expectations and the need for reservations.
Parking at the hotel is generally seen as convenient with free onsite parking available. However, some guests noted occasional confusion or insufficiencies, having to use nearby gas station parking at times.
The beds are a prominent highlight, frequently described as very comfortable, contributing significantly to guest satisfaction. Though there are occasional notes about issues with mattress comfort and bed softness, the overall feedback remains positive, suggesting a restful sleep experience for most guests.
In summary, Cambria Hotel - Arundel Mills BWI Airport excels in delivering a comfortable, modern and convenient stay with particular strengths in location, room quality, cleanliness and staff service. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel is mentioned as taking steps towards sustainability in its operations.
Family Friendly Hotel
This hotel offers modern accommodations and amenities suitable for families. It may include a pool and on-site dining options.
Hotel with Gym
The Cambria Hotel features a fitness center. The hotel is designed to meet the needs of health-conscious travelers.
4-Star Hotel
This hotel offers a convenient location near the Arundel Mills mixed-use development and BWI Airport, with free airport transportation. It features high-end design and is steps from shopping, dining, and entertainment.
Hotel with EV Charging Stations
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The family room features parquet floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 2 beds.
Queen Room with Two Queen Beds - Accessible/Non-Smoking Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible family room features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 2 beds.
Queen Suite with Two Queen Beds and Sofa Bed - Non-SmokingThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a safe deposit box.
King Room - Non-SmokingThe spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
King Suite - Non-SmokingThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a safe deposit box.
Standard Queen Room with Two Queen Beds - Non-SmokingOffering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room has parquet floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
King Room - Accessible/Non-SmokingThe spacious double room features a tea and coffee maker, heating, as well as a private bathroom boasting a hairdryer. This double room provides a TV. The unit has 1 bed.
King Suite - Accessible/Non-SmokingThe suite offers a tea and coffee maker and heating, as well as a private bathroom boasting a hairdryer.
Suite with Two Queen Beds - Accessible/Non-SmokingThe suite offers a tea and coffee maker, heating, as well as a private bathroom boasting a hairdryer. This suite features a TV.
Guest Reviews
9.0
Excellent
Location
The Cambria Hotel - Arundel Mills BWI Airport is praised for its outstanding location, offering guests easy accessibility to a range of dining options, shopping venues and entertainment spots. Positioned conveniently near Maryland Live casino, Arundel Mills mall and within close proximity to the airport, the hotel's location makes it a practical choice for travelers. Guests enjoy the modern décor, cleanliness and the cozy, calm atmosphere of the hotel. The presence of facilities like a gas station, CVS and a Wawa next door adds to the convenience. The hotel is also ideal for business travelers due to its closeness to offices and venues. The staff receives high marks for their friendly service and attentiveness, complementing the comfortable and stylish rooms. Overall, the Cambria Hotel offers a perfect blend of a great location, excellent amenities and superb service, making it a favored choice for visitors to Maryland.
Breakfast
The breakfast experience at the Cambria Hotel - Arundel Mills BWI Airport has received mixed feedback. On the positive side, guests have described the breakfast as delicious, hot and a delight with kudos to the morning server, Zaria. Some reviews praise the grab-and-go breakfast concept, while others have highlighted the excellent coffee available.
However, several guests have expressed disappointment over the lack of complimentary breakfast. Many anticipated a free breakfast or at least a continental option, especially when compared to similar hotels that offer this service included in the room price. Others found the breakfast buffet to be limited in choice and somewhat expensive, which added to their dissatisfaction.
In summary, while the quality of the breakfast itself is generally well-regarded, the additional cost and lack of a complimentary offering are common concerns among guests.
Rooms
The rooms at Cambria Hotel - Arundel Mills BWI Airport are consistently praised for their modern design, spaciousness and cleanliness. Guests frequently highlight the contemporary decor and the inviting atmosphere of both the rooms and common areas. The beds are notably comfortable with several mentions of the exceptional bedding contributing to a restful stay.
The bathrooms also receive high marks, particularly for their size and features like the Bluetooth mirror. Many reviews note that the rooms are well-appointed and thoughtfully laid out, making them a great fit for families and groups. The staff is frequently described as helpful and friendly, enhancing the overall positive experience.
While there are occasional remarks about the need for better soundproofing, the overwhelming consensus is that the rooms are excellent, meticulously clean and equipped with everything needed for a comfortable stay. Amenities like the gym and outdoor space also add to the hotel's appeal. Overall, Cambria Hotel - Arundel Mills BWI Airport stands out as a top choice in the area, particularly for those seeking a modern, clean and spacious environment.
Beds
Cambria Hotel - Arundel Mills BWI Airport features a variety of experiences with its beds, mostly skewing towards the positive. The majority of guests found the beds to be comfortable with many describing them as very comfortable, super comfy and insanely comfortable. Multiple reviewers highlighted the combination of soft beds and cozy atmosphere as a notable aspect of their stay. Additionally, some appreciated the cleanliness of the mattresses in the rooms.
However, there are occasional mentions of issues, such as a mattress with a dip that needed replacement and some beds being too soft for certain guests. A few reviews noted the lack of real comforters and described the beds as weird or not the most comfortable. Despite these few criticisms, the overall consensus points towards a sleep experience that generally enhances the stay at this modern hotel. The complimentary feedback about the bed comfort is significant, suggesting that most guests leave well-rested.
Cleanliness
The Cambria Hotel at Arundel Mills BWI Airport consistently impresses guests with its exceptional cleanliness and modern amenities. This well-maintained property features updated decor, creating an elegant atmosphere throughout. Many reviews highlight the spotless rooms, hallways and elevators, cementing the hotel's reputation for maintaining a pristine environment. The friendly and professional staff further enhance the positive guest experience, frequently noted for their outstanding service. Guests also appreciate the convenient location and accessibility of the hotel. Comfortably designed and decently priced, it stands out as an excellent choice for travelers valuing cleanliness and contemporary style.
Staff
The Cambria Hotel - Arundel Mills BWI Airport is often praised for its exceptional service and friendly staff. Reviews consistently highlight the kindness, professionalism and efficiency of the hotel employees. Guests frequently mention the excellent customer service with the staff going above and beyond to meet and exceed expectations. The team is described as accommodating, pleasant and always ready to help, contributing significantly to an overall positive experience.
The hotel's staff members are noted for their politeness and their ability to provide a warm welcome to guests, making stays pleasant from start to finish. The front desk staff, in particular, receives commendations for being extremely helpful and quick to respond to any needs.
Additionally, the complimentary shuttle service to and from the airport is frequently praised for its reliability, adding convenience to the overall stay. Some reviews even highlight the modern touch of offering rides in a Tesla.
In summary, the staff at Cambria Hotel - Arundel Mills BWI Airport is a standout feature, consistently providing exceptional service, friendly interactions and accommodating assistance, making guests’ experiences highly enjoyable and memorable.
Pool
The pool at the Cambria Hotel - Arundel Mills BWI Airport has received mixed reviews from guests. Many found the heated pool to be a pleasant and relaxing experience. The cleanliness of the pool was noted by some visitors who appreciated the presence of chlorine, indicating maintenance and sanitation standards. However, other guests encountered issues such as the pool being closed for maintenance, appearing dirty and being smaller than expected. There were also remarks about the absence of a jacuzzi. Reservations were required for using the pool, which could be either a convenience or a limitation depending on guest preferences. Overall, while the pool received positive comments for its warmth and pleasant environment, inconsistencies in maintenance and size expectations were noted by some visitors.
Parking
Cambria Hotel - Arundel Mills BWI Airport offers various parking options for guests. Many reviewers highlighted the availability of free parking and found it convenient. Some noted that the parking was good and located onsite, making it easy to access the hotel. Despite these positives, a few guests mentioned that the parking situation could be unclear and occasionally insufficient with some needing to park at a nearby gas station. Overall, the parking was generally perceived as adequate and convenient for most visitors.
4 Star
Cambria Hotel - Arundel Mills BWI Airport consistently garners high praise for its exceptional qualities. Guests describe their experiences as outstanding, frequently highlighting the hotel's remarkable all-around performance. Despite one review noting a minor issue with front desk staff that influenced a four-star rating, the overwhelming sentiment remains exceptionally positive. The hotel's ability to deliver an exceptional stay is consistently affirmed by many satisfied travelers.
Yes, Cambria Hotel - Arundel Mills BWI Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Cambria Hotel - Arundel Mills BWI Airport.
No, Cambria Hotel - Arundel Mills BWI Airport doesn't allow dogs.
Yes, parking facilities are available at Cambria Hotel - Arundel Mills BWI Airport.
Yes, Cambria Hotel - Arundel Mills BWI Airport has a gym.