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Summary of reviewsMonomotapa Hotel in Harare earns acclaim primarily for its central location, making it a perfect base for travelers wishing to explore the city and its attractions. This prime spot facilitates easy access to cultural sites and local amenities, complemented by stunning views that add visual delight to guests' stays. The hotel's breakfast is frequently lauded for its wide variety of fresh and delicious options, delivered in a welcoming atmosphere by attentive staff. Guests often highlight the breakfast as a standout feature, despite some comments about its price.
Dinner experiences are generally positive, celebrated for the quality of food and the inclusion of traditional local dishes. While there are some critiques regarding buffet options and pricing clarity, room service is noted for its efficiency, adding convenience to the dining experience. The rooms are spacious and praised for their cleanliness and comfort, with lovely views enhancing guests' experiences. The staff, with special mention of individuals like Panashe, often receives commendations for their friendliness and helpfulness, strengthening the hotel's positive atmosphere. Cleanliness is another appreciated aspect, though certain facilities show signs of age, indicating a potential need for updates.
The staff receive widespread acclaim for their exceptional service and accommodating nature, significantly contributing to a warm and inviting environment. While the pool has been unavailable due to maintenance, affecting some expectations, the overall experience at Monomotapa remains largely positive, defined by its strategic location, quality breakfast, and exemplary staff service. Show more
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Hotel with Swimming Pool
This hotel offers a refreshing pool and relaxation area. It is a popular choice for guests seeking hotels with pools, providing essential amenities for a pleasant stay.
Outdoor Pool
Business Hotel
Monomotapa Hotel has first-class guest rooms. It's recognized as one of the top business hotels in Harare.
Hotel with Parking
This hotel provides free, private, secured, and covered self-parking. It also offers valet parking and wheelchair-accessible parking, enhancing convenience for all guests.
Accessible Hotel
Monomotapa Hotel offers wheelchair accessibility throughout the hotel. This includes wheelchair-accessible parking, concierge desk, path to elevator, registration desk, spa, pool, fitness center, business center, and restaurant.
Hotel with Gym
This hotel has a gym, offering guests a convenient way to maintain their fitness routine while traveling. It provides comprehensive fitness amenities.
Hotel with Outdoor Pool
Offers an outdoor swimming pool, a fitness center, and a garden. It provides good recreational facilities and a comfortable experience.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
4-Star Hotel
Room Types
Standard Twin RoomThe pool with a view is the standout feature of this twin room. Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.
Standard Twin RoomGuests will have a special experience as the twin room features a pool with a view. Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.
Twin Room - Disability AccessThis twin room's special feature is the pool with a view. Providing free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room provides a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.
King RoomThe pool with a view is a top feature of this double room. Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Junior SuiteGuests will have a special experience as the suite features a pool with a view. Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Executive SuiteThis suite features a pool with a view. Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.
Guest Reviews
7.1
Good
Location
Monomotapa Hotel boasts an undeniably prime location in the heart of Harare, earning praise for its central and accessible nature. Travelers appreciate its proximity to the city center, which allows for effortless navigation around town and easy access to various attractions. Nestled in a convenient spot, guests find it simple to explore the surrounding areas, with many popular sites within walking distance, including malls and dining venues.
The hotel's ideal placement is particularly celebrated by those seeking to delve into the local culture or reconnect with friends and family, offering a seamless connection to the vibrant city life. Additionally, many guests commend the stunning view from the hotel, adding a visual charm to their visit. Overall, Monomotapa provides a strategic and advantageous base for exploring Harare, valued by both leisure travelers and those on a nostalgic journey.
Breakfast
Monomotapa Hotel offers an impressive breakfast experience that has consistently garnered praise from guests. With a wide variety of fresh and tasty options, the breakfast is often highlighted as a standout feature of the stay. Set in a comfortable and inviting space, the breakfast is both delicious and satisfying, with many guests expressing that it made them feel at home. The breakfast, often described as exceptional, ranges from simple yet well-executed dishes to a more expansive buffet. The attentive and friendly staff contributes to a pleasant dining atmosphere, maintaining a strong management presence to ensure quality service. Despite some comments about the cost, the overall consensus is that the breakfast is a highlight, complemented by the hotel's convenient location in the city center with easy access to parking.
Dinner
Dinner at Monomotapa offers a generally satisfying culinary experience with some delightful moments. Guests appreciate the tasty food and the range of good dinner options available. Traditional meals are well-received, adding a local flavor to the dining experience. Despite these strengths, there are a few areas that could be improved. The buffet dinner has been described as average, and sometimes, there are limited choices on the menu. A more varied selection, with options for smaller meals, could enhance satisfaction for diverse preferences. Pricing for dinner is noted as somewhat high, although details are not consistently clear, as the absence of a menu price list is pointed out. Room service impresses with its swift delivery of tasty dishes, offering a convenient option for diners. Overall, the dinner experience at Monomotapa offers quality food but could benefit from some refinements in variety and pricing transparency.
Rooms
Monomotapa offers spacious rooms that are often praised for their clean and comfortable surroundings. Guests have noted the friendly and helpful room service, particularly commending the staff member Panashe for her assistance. The hotel provides clean accommodations with lovely views of the Harare gardens that enhance the experience.
However, some aspects of the room decor and facilities appear outdated, with references to excessive wooden finishes reminiscent of the past. Carpets in some rooms can feel stuffy, and there are mentions of broken equipment, including non-functional air conditioning units and fridges. In response to air conditioning issues, the hotel has been proactive, providing portable units when needed.
Though the bathrooms’ facilities are described as being outdated and in need of an upgrade, overall cleanliness is consistently noted. An increase in the number of towels provided would be appreciated by visitors, as some have found themselves with only one towel for shared use. While some guests experienced discrepancies between the room booked and the room received, the overall atmosphere is pleasant, bolstered by the nice restaurant within the hotel. Despite certain areas needing improvement, guests generally enjoy spacious and clean accommodations at Monomotapa.
Cleanliness
Monomotapa offers an experience marked by a blend of clean and comfortable surroundings complemented by a helpful and respectful staff, ensuring that visitors feel welcomed during their stay. Guests appreciate the cleanliness of the bed sheets and the rooms, with particular mention of a satisfying breakfast that is served daily.
However, some aspects of the hotel's facilities reflect its age, potentially detracting from the overall experience. The carpets show signs of wear, and there have been opinions regarding lower standards of bathroom hygiene, with some mentioning unpleasant odors and issues such as low water pressure. A minor note involves towels not being as fresh-smelling as expected.
In conclusion, while the establishment provides a comforting and well-attended setting, it faces challenges in terms of consistent cleanliness and maintenance, hinting at the need for updates and finer attention to detail.
Staff
Monomotapa's staff consistently receive high praise for their exceptional service and welcoming demeanor. Guests describe the team as helpful, respectful, and accommodating, creating a friendly atmosphere that contributes significantly to the hotel's appeal. Their commitment to customer service is evident, with staff displaying a positive can-do attitude, always eager to assist guests. Whether through small gestures or going the extra mile, the staff contribute to the overall pleasant experience at the hotel. While there are occasional mentions of less attentive service, these instances are outweighed by the overwhelmingly positive interactions reported by the majority of guests. Located conveniently in the city center, Monomotapa benefits from an excellent team that enhances the stay for visitors, ensuring that hospitality remains at the forefront of the guest experience.
Pool
Nestled in what can be a vibrant backdrop, Monomotapa Hotel offers a range of things to explore, though potential guests might want to note the current state of one crucial amenity: the pool. While the hotel has undoubtedly promoted the allure of its swimming facilities, recent visitor insights indicate that the pool has consistently been unavailable, with reports of ongoing maintenance or long-term closure. This aspect could be particularly disappointing for those who prioritize pool access in their choice of stay, suggesting a need for better communication regarding its status. It remains to be seen when this feature will be ready to enhance the experience at Monomotapa.
Yes, Monomotapa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Monomotapa.
No, Monomotapa doesn't allow dogs.
Yes, parking facilities are available at Monomotapa.