Guests have had mixed experiences at the spa of Crowne Plaza Gerrards Cross. While some found it amazing and lovely, others found it disappointing and underwhelming. The pool, jacuzzi, sauna and steam room were liked by many, but some found the spa to be small and chaotic. Some guests complained about the lack of loungers and chairs, poor ambiance and cold changing rooms with dirty floors. The sauna was out of service for some and the jacuzzi was either too hot or lukewarm. However, some guests enjoyed spa treatments and the pool area was noted to be clean and well-maintained. The hotel staff was generally pleasant and helpful and some guests loved the afternoon tea. Overall, the spa and pool area received both positive and negative feedback and opinions varied depending on personal preferences.
The hotel's adult-only spa includes an extensive range of health, wellness and beauty treatments from facial massages, manicure and pedicure up to full day spa experience packages.
Summary of reviews related to the 'Spa' category
Summarized by AI
The Grove's spa has received mixed reviews with some describing it as excellent and others a little disappointing. The spa's size is both a blessing and a curse with some guests finding it difficult to navigate their way out to the reception. Despite this, many guests have found the spa to be very relaxing and immaculately clean. Lovely facilities and treatments have also been frequently praised. However, a few guests have complained that COVID measures were inadequate. While some have found the spa to be overpriced, others have declared it to be the best they have ever been to. Ultimately, whether or not you enjoy The Grove's spa may depend on your personal preferences and experiences.
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