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Summary of reviews'The Great Airport Place' boasts several appealing qualities that make it an attractive option for travelers needing quick access to Heathrow Airport. The property's location is a standout feature with numerous positive reviews highlighting its strategic proximity to Terminal 5 and efficient public transport links. This convenience is further enhanced by the quiet environment despite the property's closeness to the airport, making it suitable for guests looking for comfort and ease during their transit.
Rooms are generally praised for their spaciousness, cleanliness and modern design with private bathrooms that many guests find clean and functional. The property includes security measures such as key-coded entry, adding an extra sense of safety. The price point is considered reasonable, offering good value for the location, appealing to budget-conscious travelers.
Guests have mixed feelings about the breakfast experience, which involves self-service options like coffee and tea. Reviews mentioned a large communal area for enjoying morning beverages, but the absence of a formal breakfast service meant that experiences varied.
Cleanliness receives inconsistent reviews; while some guests praise the rooms and bathrooms, numerous others report issues with dirty and moldy bathrooms, dusty rooms and broken furniture. Maintenance issues extend to faulty appliances and inadequate lighting. Additionally, noise levels and unpleasant odors, such as tobacco and dampness, have been noted as significant detractors.
Staff interaction is another area with divergent reviews. Some guests appreciated the clear and helpful advice provided via WhatsApp, while others found the on-site staff to be unresponsive or rude. Housekeeping staff were generally viewed positively, but the lack of overall staff presence hindered the guest experience, particularly during check-in.
Wi-Fi service needs improvement with many guests reporting weak or non-existent signals, impacting their ability to stay connected. Bed comfort also shows significant variability with many guests complaining about poor-quality mattresses and bed frames, though some appreciated the ample bed size and new pillows provided.
In summary, 'The Great Airport Place' offers a highly convenient location for Heathrow travelers and spacious, comfortable rooms at a reasonable price. However, several areas, particularly cleanliness, maintenance and bed quality, require significant improvement to enhance the overall guest experience. Show more
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Cheap Homestay
Room Types
Double Room with Private BathroomThis double room has a desk, a patio, city views and a private bathroom. The unit has 1 bed.
Double Room with Private BathroomThis double room has a desk, a patio, city views and a private bathroom. The unit has 1 bed.
Double Room with Private BathroomThis double room has a desk, a patio, city views and a private bathroom. The unit has 1 bed.
Double Room with Private BathroomThis double room has a desk, a patio, city views and a private bathroom. The unit has 1 bed.
Double Room with Private BathroomThis double room features a desk, a patio, city views and a private bathroom. The unit offers 1 bed.
Studio with Garden ViewIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. This studio has a desk, a patio, garden views and a private bathroom. The unit has 2 beds.
Guest Reviews
Location
The reviews for 'The Great Airport Place' highlight its strategic location as a key advantage. Positioned conveniently close to Heathrow Airport, it offers an ideal spot for travelers looking to catch early flights or for those in transit. The property is well-connected with public transportation with several bus routes directly serving the airport terminals, making it accessible and hassle-free for guests.
Many reviewers appreciated the proximity to Terminal 5 with some noting the ease of a short bus ride or walk to the property. The location near public transport hubs and local amenities such as restaurants and shops adds another layer of convenience, making it suitable for quick stays between flights. Despite its closeness to the airport, the property maintains a quiet environment, which is a plus for those looking to rest.
The price point is also considered reasonable given its nearness to Heathrow, offering good value for the location. This makes 'The Great Airport Place' a practical choice for budget-conscious travelers seeking comfort and ease of access to the airport. In summary, the location stands out as a prime feature, ensuring a smooth and convenient transit experience for guests.
Breakfast
The breakfast setup at 'The Great Airport Place' primarily involves self-service with coffee, tea and sugar provided. The availability of a large communal area allows guests to enjoy their morning beverages comfortably. While some reviews mention that breakfast is good but not exceptional, others note that there is no formal breakfast service, as it is not a standard hotel but more of a house setting. The presence of a staff member, specifically a lady with reddish hair, was highlighted for her cleaning and serving duties during breakfast, though her absence sometimes led to a less positive experience with the cook displaying a bad attitude. Overall, breakfast experiences revolve around basic self-servicing with occasional staff assistance.
Rooms
Located conveniently close to Heathrow Airport, 'The Great Airport Place' offers a range of spacious rooms with private bathrooms. Guests highlight several positive aspects, particularly the room size which is often noted as spacious and adequate for a comfortable stay. The cleanliness of the rooms is another point of praise with many describing their accommodations as clean, cozy and modern. The ensuite bathrooms are also appreciated for their cleanliness and functionality. Security measures, such as key codes to enter the rooms, provide a sense of safety.
However, several areas could use improvement. Many guests commented on the overall run-down appearance of the property and the need for maintenance and refurbishments. Issues such as broken furniture, faulty appliances and poor lighting were commonly mentioned. Some rooms had problematic amenities including non-functional TVs, rusty shower hoses and worn-out mattresses. Additionally, certain rooms lacked basic provisions such as bath gel, shampoo and hand towels.
Noise levels also posed a problem for some with several reviews noting poor soundproofing that made rooms noisy. The smell of cigarettes and dampness was another recurring issue, impacting the overall comfort of the stay.
While the location and ease of access to the airport are definite pluses, the property falls short in several key areas, particularly in cleanliness and maintenance. Despite the spacious and comfortable rooms, the general consensus suggests that the property requires significant upgrading and better management to reach its full potential.
Beds
The guest reviews on the beds at 'The great airport place-private bedrooms with private bathroom' present a mixed bag of experiences. While some guests found the beds to be comfortable and praised the clean bed sheets and linens, others had a starkly different experience. A recurring issue mentioned is the poor condition of the mattresses with many guests reporting discomfort from feeling the metal springs poking through, leading to sleepless nights and even physical discomfort such as rib pain. The term "the worst mattress I have ever slept on" appears more than once, highlighting the severity of dissatisfaction for some.
Other notable complaints include beds being too low, slats and frames being broken and the overall construction of the bed being fragile. There were also mentions of lumpy and old mattresses needing replacements with some guests resorting to laying towels on their beds to mitigate discomfort. Noise issues from the road and the nearby Heathrow Airport also contributed to the less-than-ideal sleep environment.
On a more positive note, there were guests who appreciated the ample size of the bed and the fact that new pillows were provided. Some guests specifically mentioned "very comfortable" beds and enjoyed their stay. However, it is clear that there is significant variability in guest experiences regarding the beds with many suggesting urgent improvements, particularly addressing the mattress quality and overall bed maintenance.
Cleanliness
The guest reviews for 'The great airport place' offer a very mixed assessment of its cleanliness. On the positive side, several reviews mention that some rooms were very clean, including clean bathrooms, hygienic linens and well-maintained bedding, which provided comfort. The proximity to the airport and the ease of locating the property were also appreciated.
However, the majority of the feedback highlights significant issues with cleanliness and maintenance. Many guests reported dirty and moldy bathrooms, dusty rooms and broken furniture. The decor was described as scruffy with marks and stains on the walls, while some beds had uncomfortable, worn-out mattresses. Complaints about strange smells, including tobacco and sewage, were common. Moreover, certain appliances and fixtures did not work and there were instances of inadequate lighting.
Overall, while some guests found the property met basic needs for a short stay, many felt it fell short of cleanliness and maintenance expectations with some even describing it as the dirtiest place they have ever stayed.
Staff
Reviews for 'The Great Airport Place' highlight significant issues with staff presence and customer service. Guests frequently mentioned poor communication and the lack of staff on-site, making check-in complicated and frustrating. Some guests had encounters with unwelcoming or rude staff, citing a lack of cooperation and poor responsiveness to issues. However, there were a few positive mentions regarding staff; some guests noted that the staff were pleasant, attentive and quick to respond to messages via WhatsApp. Housekeeping staff were generally described as nice and helpful. Clear advice for check-in was provided through messaging, though the overall customer service experience was deemed unsatisfactory by many. Despite good communication before booking, issues post-arrival left several guests disappointed.
Wi-Fi
The great airport place offers a range of features that guests appreciate, including clean and comfortable rooms and excellent transportation options with fast and convenient access to Heathrow Airport. However, the Wi-Fi service appears to be a significant area of concern for many guests. While some found the internet connection strong and stable, others reported issues with weak or non-existent Wi-Fi signals, which hindered communication and access throughout their stay. The internet service is necessary for various tasks and issues with connectivity have resulted in a troubling sense of security and dissatisfaction for some guests. Despite being available, the Wi-Fi often requires repeated requests to access and in some cases, was simply not up to the expected standards. This aspect of the stay leaves room for improvement to enhance the overall guest experience.
No, Private on suites- Private Bathroom every room-1 Bus to Heathrow Airport doesn't have any pool.
No, a spa isn't available at Private on suites- Private Bathroom every room-1 Bus to Heathrow Airport.
No, Private on suites- Private Bathroom every room-1 Bus to Heathrow Airport doesn't allow dogs.
No, parking facilities aren't available at Private on suites- Private Bathroom every room-1 Bus to Heathrow Airport.
No, Private on suites- Private Bathroom every room-1 Bus to Heathrow Airport doesn't have a gym.