Kingsland Hotel

Harrow 51.58476000, -0.28245700 , Kingsbury Circle, Kingsbury (Show on Map)
5.3
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsKingsland Hotel garners considerable praise for its prime location, especially its proximity to Kingsbury Tube Station. This makes it convenient for trips into central London and Wembley Stadium, attracting both tourists and business travelers. The surrounding area is well-equipped with numerous shops, restaurants and essential amenities and the availability of free parking is an appreciated benefit for those who drive. Despite occasional noise due to its bustling location, guests find these transportation connections and local conveniences a significant advantage.

The staff at Kingsland Hotel receive high commendation for their friendliness and helpfulness. Many guests describe the front desk team as lovely, courteous and quick to resolve issues. Cleaners are also frequently praised for their kindness and attentiveness, contributing to a generally favorable impression of the hotel’s service.

However, the breakfast experience at Kingsland Hotel is less consistent. Although some guests reported enjoying a delicious and hearty breakfast, the majority faced disappointment due to a lack of options, often attributed to COVID-19 restrictions. The hotel's efforts to provide external dining options or occasional positive breakfast experiences are noted, but the inconsistency remains a significant concern.

The quality of the rooms brings mixed reviews. Many guests appreciate the spaciousness and cleanliness of certain rooms, highlighting functional aspects such as kettles, fridges and adequate heating. However, numerous critiques point to the need for a thorough renovation, citing issues like outdated decor, poor air conditioning, weak water pressure, broken furniture, stained carpets and moldy bathrooms. Noise from the busy road outside further detracts from the room experience. While some rooms meet the basic requirements, many guests feel the overall experience falls below expectations.

Cleanliness is a major point of contention. While a few guests found their rooms clean and the lobby spotless, many others noted areas needing substantial improvement. Common complaints include dirty bathrooms with mold and cracked tiles, sticky and stained carpets, dusty surfaces and broken furnishings. Issues such as blood-stained blankets and hairs on sheets further highlight a lapse in housekeeping standards.

WiFi connectivity also presents challenges with many guests encountering difficulties in connecting to the network. Poor signal quality and connectivity issues are frequently mentioned, though the 24-hour reception service is noted as a potential avenue for assistance.

On a more positive note, the hotel's free parking is highly appreciated. Many guests find the parking facilities convenient and cost-effective with ample space and ease of access. While some concerns about security and cleanliness of the car park are raised, overall, it is viewed as a beneficial aspect of the stay.

Bed quality at Kingsland Hotel also varies. Some guests describe the beds as super comfy and noting fresh sheets, whereas many others find the mattresses too hard or lacking support with issues such as broken bed boards and dirty or stained linens. Specific problems like old beds, structural damages and even bedbugs in some cases significantly impact the overall sleep experience.

In summary, Kingsland Hotel offers notable advantages in terms of location, staff friendliness and free parking, which many guests appreciate. However, issues related to inconsistent breakfast service, room quality, cleanliness, WiFi connectivity and bed comfort pose challenges that the hotel needs to address to improve the overall guest experience.
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Bed & Breakfast with Free Wi-Fi
While specific details regarding internet speed or reliability are not available, this bed and breakfast offers free Wi-Fi.

Bed & Breakfast with Parking
The Kingsland Hotel provides free car parking on-site for all visitors traveling with a vehicle. This ensures a convenient and complimentary parking experience.

Room Types
Small Twin Room Room with 2 single beds and a bathroom with a shower.

Standard Triple Room This room offers a private bathroom and either 1 king-size bed and 1 sofa bed; or 2 single beds and 1 sofa bed. There is ground-floor access or elevator access.

Standard Double Room Room with a private bathroom and a king-size bed.

Quadruple Room with Shower This room features a king size bed and 2 single beds, a private bathroom and satellite TV.

Economy Double Room The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 1 bed.

Guest Reviews
5.3
Rated
Location
Kingsland Hotel's location receives considerable praise from guests, especially for its proximity to the Kingsbury Tube Station, just a short walk away. This accessible position makes it convenient for trips into central London and Wembley Stadium, contributing to its appeal for both tourists and business travelers. The hotel is surrounded by numerous shops, restaurants and essential amenities, adding to the convenience for visitors. Free parking is another notable benefit that guests appreciate, particularly for those who drive.

Overall, the hotel's setting is perfect for those needing easy transport links and access to local facilities. Despite some issues with noise due to its bustling location near a busy roundabout, guests find the location advantageous for its excellent transportation connections and abundant nearby dining and shopping options.

Breakfast
The general sentiment surrounding breakfast at Kingsland Hotel paints a mixed picture, but leans towards a more negative experience for most guests. Several reviews highlight the lack of breakfast options altogether, which seems to have been a persistent issue, often attributed to COVID-19 restrictions. Despite some advertising, guests frequently mentioned there was no breakfast available during their stay, leading to disappointment. In certain cases, guests were offered a discount voucher for a nearby restaurant as a substitute.

On a brighter note, there was a handful of positive feedback regarding breakfast experiences. Some guests reported having a delicious and hearty breakfast with particular appreciation for the friendly and attentive staff. However, these instances appear to be exceptions rather than the norm given the majority of the feedback.

Overall, while the hotel's efforts in offering external dining options and occasional positive breakfast experiences are commendable, the inconsistency and frequent unavailability of breakfast on-site stand out as major concerns among guests.

Rooms
Travelers staying at Kingsland Hotel have shared mixed reviews regarding the quality of the rooms. On the positive side, many guests appreciated the spaciousness and cleanliness of certain rooms, noting that some were comfortable and well-equipped with essentials like kettles, shower gel and fridges. The convenience of the hotel’s location and ease of access were also highlighted, along with some perks like a functional TV and adequate heating.

However, numerous critiques paint a different picture, emphasizing that many rooms are significantly outdated and in need of maintenance. Common complaints include poor air conditioning leading to overheated rooms, weak water pressure in showers and overall poor cleanliness. Specific issues such as broken furniture, stained carpets, mold in bathrooms and malfunctioning amenities like TVs and window fixtures were frequently mentioned. Noise from the busy road outside also disturbed many guests, even in rooms with double-glazed windows.

Some guests found the rooms uncomfortably small with hard beds and noted that the hotel’s facilities appear far more dilapidated than online photos suggest. Other problems included insufficient bed linens and towels, unpleasant odors from smoke or other sources and a general lack of upkeep. Despite some functional aspects, visitors often felt the hotel did not provide value for money and described the overall experience as below expectations.

Beds
Reviews of the beds at Kingsland Hotel present a rather mixed picture. On the positive side, some guests found the beds to be super comfy, comfortable and one even described the bed as cumfy. Fresh sheets were noted by a few reviewers and beds were made every day.

However, a significant number of reviews highlighted various concerns. A recurring problem was the discomfort caused by hard and very firm mattresses. Many guests mentioned that the mattress quality was poor, describing them as shabby, having no support or containing springs that made the sleep experience less pleasant. Specific issues such as broken bed boards, dirty and stained mattresses and bed linen were also pointed out.

Additional observations included beds being old with some configurations such as two singles pushed together or having visible structural damages. Issues extended to other elements like dirty duvets, pillows as flat as a pancake and the presence of bedbugs in some cases.

Overall, while there are instances of comfort and cleanliness, many guests faced issues with bed quality, cleanliness and maintenance that affected their stay at Kingsland Hotel.

Cleanliness
The cleanliness of Kingsland Hotel has generated a significant amount of feedback, mostly highlighting concerns. The general consensus among guests indicates several areas that require improvement. Bathrooms have been frequently described as dirty, featuring mold, cracked tiles and old fixtures. Shower cleanliness is particularly problematic with many comments noting mold and weak water pressure.

Rooms also face considerable criticism. Issues such as sticky and stained carpets, dusty surfaces and broken furnishings are mentioned repeatedly. Some guests noted blood stains on blankets and hairs on sheets and furniture, suggesting a lapse in housekeeping standards. The lack of proper room cleaning during stays was a common complaint.

Despite these negative observations, a few positive remarks about cleanliness were made. Some guests found their rooms clean and noted spotless lobby areas. However, these instances appear to be exceptions rather than the rule.

In summary, Kingsland Hotel needs a thorough revamp in terms of cleaning protocols and maintenance to meet the expectations of its guests.

Staff
At Kingsland Hotel, the staff generally receives high praise for their friendliness and helpfulness. Guests frequently highlight the supportive and pleasant reception team, who are consistently described as lovely, courteous and quick to respond to any issues. Cleaners are also noted for their kindness, attentiveness and empathetic nature.

However, there are some inconsistencies in the reviews with a few guests encountering staff who were unwelcoming or displayed poor customer service. Instances of rude behavior or lack of concern from specific staff members were noted, including difficulties with language barriers and unprofessional conduct.

Despite these occasional negative interactions, the overall sentiment towards the staff at Kingsland Hotel is largely positive, emphasizing their willingness to resolve issues and provide a friendly, accommodating experience for guests. The presence of a 24/7 reception and supportive management also contributes to a generally favorable impression of the hotel’s staff.

Wi-Fi
The WiFi experience at Kingsland Hotel has received mixed feedback from guests. While the hotel offers free WiFi, many guests reported difficulties in connecting to the network with issues such as poor signal quality and internet connectivity problems being common. Some noted that the WiFi did not reach their rooms or work at all during their stay. Despite these challenges, the hotel provides 24-hour reception service, which could potentially assist with any connectivity issues. Overall, the WiFi service may need improvement to meet guest expectations.

Parking
The Kingsland Hotel offers a significant advantage with its parking facilities. Many guests appreciated the availability of free parking, making their stay more convenient and cost-effective. The parking lot is easy to access and provides ample space, adding to the convenience for those traveling by car. Alongside its handy location, the free parking is considered a great perk, enabling easy access to nearby supermarkets and eateries. Although some reviewers mentioned concerns about the security and cleanliness of the car park with comments about it looking unsafe or being full of rubbish and cigarette butts, others found it ideal and secure, especially with parking available at the rear of the property. Overall, the parking facility at Kingsland Hotel is viewed as helpful, convenient and a positive aspect of the stay.


No, Kingsland Hotel doesn't have any pool.

No, a spa isn't available at Kingsland Hotel.

No, Kingsland Hotel doesn't allow dogs.

Yes, parking facilities are available at Kingsland Hotel.

No, Kingsland Hotel doesn't have a gym.

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