The Capitol Hotel
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Summary of reviewsThe Capitol Hotel, enjoys an outstanding reputation primarily for its strategic location in the heart of Hartford. Guests frequently commend its central position, which offers easy access to significant attractions such as the Connecticut State Capitol, XL Center and various museums and parks. Proximity to public transportation and parking availability further enhance its appeal for both business and leisure travelers.
Breakfast at the hotel receives generally favorable feedback with many guests appreciating the variety and quality of the offerings. The free breakfast, including popular items like a waffle station, adds value to the stay and is noted for its good service.
The rooms are largely described as spacious, comfortable and well-appointed, often featuring notable amenities like fridges and microwaves. Guests particularly enjoy the spectacular views from their rooms. However, some visitors noted occasional issues with cleanliness, musty odors and minor maintenance concerns, suggesting room for improvement in these areas.
Cleanliness throughout the hotel garners mixed reactions. Many guests find the rooms and lobby to be exceptionally clean and comfortable with courteous housekeeping staff contributing positively to their experience. Nonetheless, there are some reports of cleanliness lapses, such as dirty carpets and unpleasant smells, indicating inconsistencies in maintenance standards.
The hotel staff is frequently praised for their friendliness and helpfulness with several specific employees highlighted for their exceptional service. While most guests had positive interactions with the staff, a few did experience unprofessional behavior, particularly at check-in.
Parking at The Capitol Hotel, while convenient due to its on-site location, involves additional costs and is noted to be somewhat tight and challenging to navigate, especially for larger vehicles. Despite these logistics, the parking facility is appreciated for its safety and privacy.
The beds in the hotel also receive mixed reviews. Many guests find them to be very comfortable with clean bedding contributing to a good night's rest. However, others report discomfort due to hard mattresses and subpar bed linens.
Overall, The Capitol Hotel, stands out for its excellent location, value and friendly staff, making it a strong choice for those visiting Hartford. While there are areas that could benefit from improvements, such as room maintenance and parking logistics, the hotel offers a cost-effective option with many positive attributes.
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Breakfast at the hotel receives generally favorable feedback with many guests appreciating the variety and quality of the offerings. The free breakfast, including popular items like a waffle station, adds value to the stay and is noted for its good service.
The rooms are largely described as spacious, comfortable and well-appointed, often featuring notable amenities like fridges and microwaves. Guests particularly enjoy the spectacular views from their rooms. However, some visitors noted occasional issues with cleanliness, musty odors and minor maintenance concerns, suggesting room for improvement in these areas.
Cleanliness throughout the hotel garners mixed reactions. Many guests find the rooms and lobby to be exceptionally clean and comfortable with courteous housekeeping staff contributing positively to their experience. Nonetheless, there are some reports of cleanliness lapses, such as dirty carpets and unpleasant smells, indicating inconsistencies in maintenance standards.
The hotel staff is frequently praised for their friendliness and helpfulness with several specific employees highlighted for their exceptional service. While most guests had positive interactions with the staff, a few did experience unprofessional behavior, particularly at check-in.
Parking at The Capitol Hotel, while convenient due to its on-site location, involves additional costs and is noted to be somewhat tight and challenging to navigate, especially for larger vehicles. Despite these logistics, the parking facility is appreciated for its safety and privacy.
The beds in the hotel also receive mixed reviews. Many guests find them to be very comfortable with clean bedding contributing to a good night's rest. However, others report discomfort due to hard mattresses and subpar bed linens.
Overall, The Capitol Hotel, stands out for its excellent location, value and friendly staff, making it a strong choice for those visiting Hartford. While there are areas that could benefit from improvements, such as room maintenance and parking logistics, the hotel offers a cost-effective option with many positive attributes.
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Dog Friendly Hotel
This hotel has a lower pet fee and provides dog toys at the front desk, directly catering to canine guests. A pet relief area is located within walking distance. While pets cannot be left unattended, the complimentary hot breakfast and in-room microwaves and refrigerators offer practical amenities for pet owners.
Business Hotel
The Capitol Hotel is located in downtown Hartford, offering convenient access to the commercial business core. It features meeting rooms and a business center, with free WiFi and breakfast.
Hotel with Parking
This hotel provides onsite parking in a secured hotel garage for a fee of $15 per day. This offers a convenient and secure parking solution in a downtown location.
3-Star Hotel
Located in downtown Hartford, this hotel is noted for its proximity to cultural sights and museums. It offers comfortable rooms with modern amenities and is appreciated for its friendly staff and convenient location.
Accessible Hotel
Hotel with Gym
Guest Reviews
The Capitol Hotel, boasts an enviable location right in the heart of Hartford. Guests frequently praise its central positioning within the city, highlighting the convenience of being just minutes away from key attractions, including restaurants, parks, museums, the XL Center and the Connecticut State Capitol with stunning views of the building.
Travelers appreciate its proximity to public transportation options such as the bus and train stations, which make getting around the city a breeze. The hotel’s location is particularly favored by those attending sporting events or conventions, thanks to its closeness to the stadium and convention center.
The beautiful views of the Capitol building and Bushnell Park are a recurring highlight, providing both a scenic backdrop and a sense of being right in the midst of Hartford's vibrant cityscape. Guests also take comfort in the hotel’s clean environment and the friendly and helpful staff, enhancing their overall experience.
With the perfect location for both work-related stays and leisure activities, the hotel sits in an ideal spot for exploring Hartford’s top attractions, whether on foot or via convenient transit routes. The availability of parking further adds to its accessibility. Overall, the Capitol Hotel’s strategic central location is repeatedly noted as a significant advantage, making it a top choice for visitors to Hartford.
The Capitol Hotel, receives largely favorable feedback for its breakfast offerings. Guests frequently describe the breakfast as good, tasty and substantial with a variety of selections. The availability of a free breakfast is particularly appreciated. Many guests note the breakfast as being better than expected with some highlighting the great service provided by the staff, especially during special events like a volleyball tournament.
The breakfast buffet, including a popular waffle station, is well-received and the hot cooked items add to the positive dining experience. However, a few reviews mention that while the breakfast is basic or functional, it is still sufficient for their needs. Some guests noted that the options could be limited or high in calories and there were occasional comments about the breakfast being simple or just okay.
Overall, the breakfast at The Capitol Hotel seems to strike a good balance between quality, variety and service, making for a pleasant start to the day for most guests.
The rooms at The Capitol Hotel offer a mix of experiences for guests. Many guests appreciated the spacious and comfortable accommodations, highlighting clean and well-appointed rooms equipped with convenient amenities like fridges, microwaves, coffee-makers and TVs. The views from the rooms were frequently described as amazing and spectacular, enhancing the overall ambiance.
Several found the rooms inviting, clean and cozy with comfortable and crisp bedding. The ability to control room temperature added a level of comfort, while the location was noted as great. The spaciousness of the rooms was repeatedly praised, making them suitable for a relaxing stay.
However, some negative aspects were mentioned. There were reports of musty odors, unpleasant smells of mold or smoke and occasional cleanliness issues, such as spots, stains and dirt. The condition of certain facilities like outdated bathrooms and jammed doors, as well as minor inconveniences like ill-fitting curtains and holes, were noted. Inconsistent experiences with bedding comfort and the presence of small pests were also mentioned.
Overall, while many rooms provided a clean, comfortable and spacious experience with beautiful views, there were occasional concerns about odors, cleanliness and maintenance issues that affected some guests' stays.
The Capitol Hotel offers mixed experiences when it comes to the comfort of their beds. On the positive side, many guests have found the beds to be very comfortable, noting that they were accompanied by crisp, clean bedding. Several reviews mention the beds being superbly comfortable with others specifically appreciating the pillows and the room amenities for enhancing their stay.
However, there are a notable number of reviews pointing out issues with bed discomfort. Some guests felt that the mattresses were too hard or even compared them to concrete and a few noted unsightly stains and dirty sheets. The duvets and bed covers were occasionally described as thin and worn out, which may detract from the overall comfort.
While experiences with the beds vary, the hotel staff seems accommodating and the charming city surroundings offer a positive backdrop to the stay.
The Capitol Hotel, receives mixed reviews regarding its cleanliness. On the positive side, many guests appreciate the consistently clean rooms, describing them as extremely clean, super clean and comfortable. The cleaning staff are often praised for being friendly, helpful and accommodating. The lobby is frequently noted as being clean and comfortable, contributing to an overall organized and pleasant environment. Additionally, the property benefits from updated and clean furniture in the rooms and lobby, enhancing guests' comfort.
However, not all reviews paint a rosy picture. Some guests experienced significant cleanliness issues, ranging from dirty carpets and visible trash to unclean bathrooms and grimy facilities. There are also mentions of musty corridors, an unpleasant cigarette smell in some rooms and general areas that seemed quite dirty. Specific concerns, such as bubbling paint from leaking windows and air conditioning with a slight smell, indicate issues with maintenance that have affected guests' experiences.
In summary, while many guests commend the hotel for its cleanliness and commendable staff, others highlight areas in need of substantial improvement.
Visitors to The Capitol Hotel, frequently commend the staff for their friendliness and helpfulness. Guests highlight the consistent courtesy and accommodating nature of the reception personnel and other hotel staff. Many reviews mention that staff members go above and beyond to address issues and ensure a comfortable stay. Specific employees, such as Marci at the front desk and a young African American clerk, were praised for their exceptional service.
Despite predominantly positive feedback, there are instances of dissatisfaction noted by some guests who reported unprofessional behavior at check-in and a need for retraining of certain reception staff. However, these negative experiences seem overshadowed by the numerous accolades given to the team for their kindness, professionalism and attentiveness. Overall, the staff at The Capitol Hotel are often described as a highlight of the guest experience, contributing significantly to a pleasant stay.
The Capitol Hotel, offers a convenient underground parking lot right on the premises. Despite its small size, the garage is appreciated for being private and safe. However, guests should be mindful that parking comes with additional costs, generally around $10-$15 per day, which might not be immediately evident during booking. While some find the parking easy and convenient, others mention challenges such as tight spaces and limited maneuverability, especially for larger vehicles. The garage's accessibility and condition are points of concern for several guests who found it to be somewhat complicated to navigate and in need of maintenance. Be prepared for the possibility of sharing the parking lot with other companies and using an app to secure a spot. All in all, while the parking facility provides the essential function, it comes with some extra fees and logistical considerations.
The Capitol Hotel is often praised for its excellent value, being notably cheaper than many other options in the area. Guests appreciate the included breakfast and commend the excellent service provided by the staff. However, there are mixed opinions about the facilities and accommodations. Some guests experienced noise issues, particularly in rooms near the elevator and found the bathroom conditions and pillow quality to be subpar. Parking arrangements have also been a point of contention with guests noting the necessity to pay for it separately. Despite some drawbacks, the hotel provides a cost-effective option for travelers who prioritize budget over luxury.
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Location
Travelers appreciate its proximity to public transportation options such as the bus and train stations, which make getting around the city a breeze. The hotel’s location is particularly favored by those attending sporting events or conventions, thanks to its closeness to the stadium and convention center.
The beautiful views of the Capitol building and Bushnell Park are a recurring highlight, providing both a scenic backdrop and a sense of being right in the midst of Hartford's vibrant cityscape. Guests also take comfort in the hotel’s clean environment and the friendly and helpful staff, enhancing their overall experience.
With the perfect location for both work-related stays and leisure activities, the hotel sits in an ideal spot for exploring Hartford’s top attractions, whether on foot or via convenient transit routes. The availability of parking further adds to its accessibility. Overall, the Capitol Hotel’s strategic central location is repeatedly noted as a significant advantage, making it a top choice for visitors to Hartford.
Breakfast
The breakfast buffet, including a popular waffle station, is well-received and the hot cooked items add to the positive dining experience. However, a few reviews mention that while the breakfast is basic or functional, it is still sufficient for their needs. Some guests noted that the options could be limited or high in calories and there were occasional comments about the breakfast being simple or just okay.
Overall, the breakfast at The Capitol Hotel seems to strike a good balance between quality, variety and service, making for a pleasant start to the day for most guests.
Rooms
Several found the rooms inviting, clean and cozy with comfortable and crisp bedding. The ability to control room temperature added a level of comfort, while the location was noted as great. The spaciousness of the rooms was repeatedly praised, making them suitable for a relaxing stay.
However, some negative aspects were mentioned. There were reports of musty odors, unpleasant smells of mold or smoke and occasional cleanliness issues, such as spots, stains and dirt. The condition of certain facilities like outdated bathrooms and jammed doors, as well as minor inconveniences like ill-fitting curtains and holes, were noted. Inconsistent experiences with bedding comfort and the presence of small pests were also mentioned.
Overall, while many rooms provided a clean, comfortable and spacious experience with beautiful views, there were occasional concerns about odors, cleanliness and maintenance issues that affected some guests' stays.
Beds
However, there are a notable number of reviews pointing out issues with bed discomfort. Some guests felt that the mattresses were too hard or even compared them to concrete and a few noted unsightly stains and dirty sheets. The duvets and bed covers were occasionally described as thin and worn out, which may detract from the overall comfort.
While experiences with the beds vary, the hotel staff seems accommodating and the charming city surroundings offer a positive backdrop to the stay.
Cleanliness
However, not all reviews paint a rosy picture. Some guests experienced significant cleanliness issues, ranging from dirty carpets and visible trash to unclean bathrooms and grimy facilities. There are also mentions of musty corridors, an unpleasant cigarette smell in some rooms and general areas that seemed quite dirty. Specific concerns, such as bubbling paint from leaking windows and air conditioning with a slight smell, indicate issues with maintenance that have affected guests' experiences.
In summary, while many guests commend the hotel for its cleanliness and commendable staff, others highlight areas in need of substantial improvement.
Staff
Despite predominantly positive feedback, there are instances of dissatisfaction noted by some guests who reported unprofessional behavior at check-in and a need for retraining of certain reception staff. However, these negative experiences seem overshadowed by the numerous accolades given to the team for their kindness, professionalism and attentiveness. Overall, the staff at The Capitol Hotel are often described as a highlight of the guest experience, contributing significantly to a pleasant stay.
Parking
3 Star
No, The Capitol Hotel doesn't have any pool.
No, a spa isn't available at The Capitol Hotel.
Yes, The Capitol Hotel welcomes dogs.
Yes, parking facilities are available at The Capitol Hotel.
Yes, The Capitol Hotel has a gym.
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