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Summary of reviewsHalsted Inn and Suites Harvey - Chicago Southland offers a location that is well-suited for travelers, especially those on the road, due to its proximity to major highways and public transportation options. Guests appreciate the convenience of nearby restaurants and stores, enhancing their overall experience, although the immediate neighborhood presents mixed impressions regarding safety and cleanliness.
Despite some inconsistencies in advertised amenities, particularly regarding breakfast, a few guests enjoyed decent meals and appreciated extended breakfast room hours. Some rooms have been praised for their unexpected spaciousness, cleanliness, and modern comforts like comfortable beds and well-functioning TVs. However, these positives are often overshadowed by reports of significant cleanliness issues, maintenance problems, and overall dated interiors, which contribute to a less reliable experience.
The staff at the inn have garnered both praise and criticism. Many guests commend the friendly and accommodating nature of the staff, who often went the extra mile to ensure a pleasant stay. However, others experienced unsatisfactory service, with slow or unprofessional staff interactions tarnishing their impressions.
Wi-Fi service received mixed reviews, with some guests finding it satisfactory for basic needs, while others encountered connectivity challenges. The comfort of the beds is frequently highlighted, adding a positive note to the accommodation experience, although issues such as bed bugs and cleanliness lapses present concerns.
For budget-conscious travelers, especially business travelers, the hotel offers competitive rates and an inviting ambiance, particularly on the first floor. While not all amenities meet expectations, the hotel's affordability, location, and courteous staff provide value for those visiting the Chicago Southland area. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
King Room - Non SmokingThe double room is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 1 bed.
One Room Suite with Sofa - Non SmokingThe air-conditioned suite has 1 bedroom and 1 bathroom with a hairdryer. The suite is furnished with a desk and a seating area and offers a tea and coffee maker and a sofa. The unit has 1 bed.
Standard King Room - Non SmokingThe double room is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit offers 1 bed.
Quadruple Room with Two Queen Beds - Non SmokingThe quadruple room is furnished with a desk and a seating area and provides air conditioning and heating. The unit offers 2 beds.
Guest Reviews
Location
Situated in a region that caters to a range of traveler needs, the Halsted Inn and Suites Harvey - Chicago Southland offers a location that is notably convenient for those on the road, being close to the interstate and toll highway. The hotel’s proximity to major highways makes it an accessible choice for those heading to nearby events or just passing through.
Guests find the area around the hotel particularly handy, with a variety of restaurants and stores within short driving or even walking distance, offering a range of dining and shopping options. The convenience is further enhanced by easy access to public transportation, as a bus stop is located just outside the property.
While the surrounding town is noted for having places to explore, the immediate vicinity of the hotel presents a mixed impression. Some visitors have experienced concerns regarding the neighborhood's overall safety and cleanliness. Despite these perceptions, the hotel itself maintains a presentable and welcoming environment with a beautiful lobby and courteous management. For those with specific destinations in south Chicago, its location might present an adequate base, given its closeness to necessities and transportation routes.
Breakfast
At Halsted Inn and Suites Harvey - Chicago Southland, guests have found discrepancies between advertised amenities and their actual experiences, particularly concerning breakfast services. While promotional materials suggest the availability of breakfast, numerous visitors have reported the absence of this offering, citing reasons such as ongoing construction and unavailable breakfast rooms. Some guests noted initial promises of breakfast included in their stay were not honored, with some being told they needed to pay additionally upon arrival. Nonetheless, there have been fleeting positive experiences, such as decent breakfasts and enjoyable moments making waffles. Additionally, the thoughtfulness of extending the breakfast room hours past 9:30 left a pleasant impression on a few. However, overall feedback indicates a need for clarity and consistency in delivering the advertised breakfast service.
Rooms
Halsted Inn and Suites Harvey - Chicago Southland presents a mixed experience for guests, with some positive highlights amid otherwise concerning feedback about the rooms. Some visitors found their rooms to be larger than expected, describing them as clean, spacious, and notably quiet. These rooms occasionally featured modern comforts like well-functioning TVs and comfortable beds, specifically on the third floor. A few guests noted the location seemed newly remodeled, which contributed positively to their stay.
However, despite these occasional positives, many aspects of the accommodation left much to be desired. Guests reported cleanliness issues, with several describing their rooms as dirty, infested with bed bugs, and plagued by unpleasant odors. The absence of phones in the rooms added to the inconvenience, requiring trips to the front desk for basic requests. Maintenance problems such as non-functional heaters, broken refrigerators, flickering lights, and malfunctioning toilets compounded these issues. The overall condition of the hotel, with dated interiors and evidence of ongoing renovations, resulted in numerous complaints about the state of repair across the premises. While there were glimmers of promise on certain floors or in individual rooms, these were often overshadowed by the multitude of guest concerns.
Beds
At Halsted Inn and Suites Harvey - Chicago Southland, guests often commend the beds for their comfort and softness, a highlight for many during their stay. The king-size beds in spacious rooms enhance the sleeping experience, accompanied by generally positive remarks about cleanliness and attentive customer service. However, several reviews draw attention to significant issues, including reports of bed bugs and occasional cleanliness lapses, such as stained bed sheets and unclean pillows. While some visitors enjoy the comfort and space provided, these concerns may affect the overall impression for those prioritizing hygiene and upkeep in their accommodations.
Cleanliness
The guest reviews for Halsted Inn and Suites Harvey - Chicago Southland are overwhelmingly critical, particularly concerning cleanliness and maintenance. Numerous reviews noted the property as outdated and in dire need of renovations, with unsettling accounts of bug infestations, mold, and pervasive unpleasant odors. Guests reported filthy conditions across various areas, including dirty walls, floors with food residue, and bathroom issues such as broken toilets and caving floors. Despite some encountering severe cleanliness issues, a few reviews did acknowledge moments of cleanliness, mentioning instances where rooms were clean, had functioning amenities, and even smelled pleasant upon entry. Additionally, while the majority of feedback concerning the hotel's cleanliness is negative, several guests described the staff as polite and accommodating, sometimes providing refunds despite stated policies. Overall, serious concerns about the facility’s upkeep dominate the reviews.
Staff
The staff experience at Halsted Inn and Suites Harvey - Chicago Southland seems to be a mixed bag according to guest reviews. On the positive side, many guests have praised the friendliness and professionalism of the staff, noting that they are accommodating and make an effort to ensure guests feel welcomed. There are mentions of helpful front desk personnel who address issues effectively, with staff going the extra mile by providing requests such as extra coffee packets.
However, these positive remarks are contrasted by several negative experiences reported by other guests. Some reviews outline encounters with rude or unprofessional staff, slow service at the front desk, and instances where attendants appeared disengaged or inattentive. Despite the warmth and welcoming nature that some reviewers experienced, others have expressed dissatisfaction with what they perceived as an unfriendly attitude and a lack of helpfulness in resolving issues.
Overall, while there are highlights of exemplary service and friendliness, there are also significant reports of unhelpful and rude interactions that travelers may wish to consider when planning their stay.
Wi-Fi
The Wi-Fi experience at Halsted Inn and Suites Harvey - Chicago Southland seems to be varied according to guest reviews. Some visitors found the Wi-Fi to be perfectly adequate for their needs, with satisfactory connectivity during their stay. However, others encountered issues, particularly when attempting to stream on platforms like Netflix or YouTube, as the internet sometimes did not reach the room or function well with certain devices such as Firesticks. Additionally, there were limitations in television channel availability, which affected the overall entertainment options. Despite these challenges, some guests reported having a fine Wi-Fi experience, indicating that performance might vary depending on the location within the hotel or the specific needs of each guest.
Business
Situated in the Chicago Southland, the Halsted Inn and Suites Harvey presents an appealing accommodation choice, especially for those seeking budget-friendly options in the area. The inviting decor on the first floor is a highlight, contributing to a welcoming ambiance for guests. Business travelers frequently commend the accommodating staff at the front desk, ensuring a hassle-free experience during their stay. With competitive weekly rates, the inn can be an advantageous option for travelers on extended visits. While some amenities might not align with initial expectations, the establishment's strengths in hospitality and affordability offer value for those navigating the Chicago area on a budget.
No, Halsted Inn and Suites Harvey - Chicago Southland doesn't have any pool.
No, a spa isn't available at Halsted Inn and Suites Harvey - Chicago Southland.
No, Halsted Inn and Suites Harvey - Chicago Southland doesn't allow dogs.
No, parking facilities aren't available at Halsted Inn and Suites Harvey - Chicago Southland.
Yes, Halsted Inn and Suites Harvey - Chicago Southland has a gym.