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Summary of reviewsThe County Hotel in Haverfordwest is highly appreciated for its exceptional location, sitting conveniently at the heart of the town. Guests often highlight its easy access to the train and bus stations and the variety of nearby shops, cafes, pubs and restaurants as major advantages. Additionally, it serves as an excellent base for exploring local attractions like North Beach, Dinosaur Park and Tenby, making it an ideal choice for both business travelers and tourists. On-site parking, available for a small fee, enhances overall convenience despite the minor noise from its central positioning.
The breakfast at The County Hotel garners generally positive feedback with many praising the buffet style for its variety and value for money. Typical English breakfast staples like bacon, sausage and eggs are often commended, contributing to a satisfying start to the day at an affordable price. However, some guests have noted that the breakfast could be improved in terms of organization and food temperature, particularly later in the morning. Despite these minor critiques, the overall sentiment towards the breakfast remains favorable.
Dinner service at The County Hotel is similarly well-regarded with numerous guests raving about the quality and value of the food, especially the Sunday roasts and evening meals. Although there are occasional reports of service delays and limited menu options, the delicious meals and warm atmosphere created by the pub and bar contribute positively to the dining experience.
Rooms at The County Hotel receive mixed reviews, but the majority view them positively for their cleanliness, stylish decor and comfort. Many guests appreciate the modern fittings and efficient use of space, despite some variations in room size and concerns about noise levels in certain areas. The bathrooms are noted as clean and functional, although some are described as small or outdated.
Cleanliness stands out as a consistent strength of The County Hotel with many reviews praising the immaculate condition of the rooms and communal areas. The high standard of cleanliness, coupled with modern and tasteful decor, ensures a comfortable stay for guests.
The staff at The County Hotel are frequently described as friendly, helpful and professional, significantly enhancing the overall guest experience. Guests often feel welcomed and well-cared-for with the staff's efficiency and responsiveness contributing to a warm, inviting atmosphere.
The hotel’s WiFi service is generally adequate, though it varies in strength, particularly on higher floors. Despite some connectivity issues, the complimentary service is considered functional for most guests.
Parking is another plus for The County Hotel with on-site options available for a small fee. While the parking area is somewhat limited and tight, the convenience and security it offers are well-received by guests, especially in a town-centre location where parking options are scarce.
Families find The County Hotel accommodating and friendly with spacious rooms and amenities that cater to both adults and children. Despite a few comments on room size limitations for larger groups, the overall family-friendly environment and the hotel’s welcoming policy towards pets are appreciated.
Beds at The County Hotel receive varied reviews, though many guests find them comfortable. Some feedback suggests improvements could be made regarding mattress comfort and bed size, but ongoing efforts to address these issues are noted.
In summary, The County Hotel presents a compelling option for travelers with its convenient location, high standards of cleanliness, friendly staff and valuable amenities like breakfast, dinner and parking. While there are areas for improvement, especially regarding room size and some minor service inconsistencies, the hotel's positive attributes make it a favored choice for many guests. Show more
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Hotel with Free Wi-Fi
The County Hotel provides free WiFi. Details regarding the internet connection's performance are not specified.
Hotel with Parking
The County Hotel offers parking and is a traditional hotel in a central location. It features a cosy bar and restaurant, offering convenience for guests.
3-Star Hotel
Located centrally in Haverfordwest, The County Hotel is a 3-star hotel offering room service and a bar. It's appreciated for its friendly staff, good value, and comfortable amenities, making it a reliable choice for travelers. The breakfast receives good reviews.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Small Hotel
Room Types
Standard Double RoomThe double room features a tea and coffee maker. The unit has 1 bed.
Superior Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. This double room features a tea and coffee maker and a TV. The unit has 1 bed.
Superior Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower. The twin room provides a tea and coffee maker. The unit offers 2 beds.
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room offers a tea and coffee maker. The unit offers 2 beds.
Economy Single RoomOffering free toiletries, this single room includes a private bathroom with a shower. The single room offers an electric kettle. The unit has 1 bed.
Economy Twin RoomThe twin room offers a tea and coffee maker. The unit offers 2 beds.
Economy Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower. The quadruple room features a tea and coffee maker. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
'The County Hotel' in Haverfordwest boasts a remarkably convenient and central location, making it an ideal base for exploring Pembrokeshire. Guests frequently mention its proximity to the train and bus stations, which makes travel seamless. The hotel is nestled right in the heart of the town, providing easy access to a variety of shops, cafes, pubs and restaurants within walking distance. For those looking to explore further afield, attractions such as North Beach, Dinosaur Park and the charming town of Tenby are just a short drive away.
Visitors find the location perfect for their needs, whether they are in town for work, leisure or catching a ferry at Fishguard. Despite its central positioning near a busy road, the convenience outweighs any minor noise concerns and many guests appreciate the easy on-site parking available for a small fee.
In summary, The County Hotel's location stands out as a key draw, offering both convenience and accessibility, making it highly suited for tourists and business travelers alike.
Breakfast
The County Hotel has garnered a range of opinions regarding its breakfast offerings with a generally positive consensus among guests. Many highlighted the breakfast as fantastic, brilliant and amazing, often commending the variety and quality. The buffet style was praised for being generous, well-cooked and providing good value for money with mentions of a diverse selection and typical English breakfast staples like bacon, sausage and eggs. Several guests found the breakfast particularly tasty and substantial with some declaring it the best they've had in a while. The affordability, at around £5 per guest, was frequently noted as a significant positive, making it an excellent deal for the spread provided.
However, there were also comments about areas that could use improvement. Some found the breakfast a bit chaotic or underwhelming, citing issues such as food being dried out or not warm enough by mid-morning. A few mentioned the self-service aspect as a drawback, preferring made-to-order options. The choice, at times, was described as limited and basic with occasional dissatisfaction about specific items like UHT milk for cereals or the absence of certain components like fried eggs and tomatoes. Despite these critiques, the overall sentiment remained positive with many appreciating the balance of cost, variety and taste that The County Hotel's breakfast offered.
Dinner
The County Hotel's dinner service generally receives high praise from guests. Many diners thoroughly enjoyed their meals, noting that the food was exceptional, delicious and very well prepared. There are mentions of a new chef bringing excellent dining experiences and numerous guests remarked on the good value and well-priced offerings of the evening meals. The Sunday lunch and roast dinner were frequently highlighted as particularly fantastic with some guests even recommending them highly. The pub's atmosphere was also appreciated with a nice bar and good meal service contributing to the positive experience.
However, some reviews pointed out inconsistencies, such as delays in service, occasional unavailability of meals and instances where the chef was either unwell or absent. There were also a few mentions of poor quality and limited menu options. Despite these occasional setbacks, the majority of feedback emphasizes the excellent food, friendly atmosphere, good value and the tasty cocktails on offer.
In summary, while there are areas for improvement, the overall dining experience at The County Hotel is positively received by most guests with specific commendations for the pub's food quality and value, particularly the Sunday roasts and evening meals.
Rooms
At The County Hotel, the rooms receive varied feedback from guests with many positive remarks on cleanliness and decoration. The majority of reviews praise the rooms for being clean, well-equipped and nicely decorated, often highlighting modern and stylish fittings. Comfortable beds and fresh linens contribute to the overall pleasant experience. Guests frequently mention that the rooms are tidy and well-organized, featuring essential amenities such as hairdryers, ironing boards and small flat-screen TVs.
Several reviews note that the rooms are compact but efficient, providing everything needed for a short stay. Spaciousness is inconsistently reported with some guests finding their rooms quite spacious and others describing them as tiny or cramped, especially for multiple occupants. Despite their size, rooms are described as cosy, practical and suitable for brief visits.
The bathrooms generate mixed reviews with several guests mentioning that they are very small and sometimes outdated. However, powerful showers and functional amenities are commonly appreciated. Air conditioning appears to be lacking, but some rooms include fans to mitigate this issue.
Noise levels vary depending on room location with rooms facing busy roads or roundabouts experiencing more traffic noise. Meanwhile, others enjoy a quiet and peaceful atmosphere.
Friendly and accommodating staff enhance the overall experience, making guests feel welcome. Though not luxurious, The County Hotel's rooms offer good value for money, particularly given their cleanliness, comfort and modern aesthetic.
Beds
The beds at The County Hotel received mixed reviews, though the majority highlight a comfortable experience. Many guests described the beds as very comfortable, comfy, or extremely comfortable with a few even noting them as the best they've ever stayed in. Several reviews appreciated the comfortable mattresses and the beds being suitable for children to play and relax.
However, not all feedback was positive. Some guests found the mattresses stiff, hard, or lumpy with a few mentioning the unpleasant feeling of the spring coils. There were also remarks about beds being uncomfortable due to factors like heat, noise and size discrepancies with some suggesting that the beds were smaller than expected or placed very close together. Despite the occasional criticism, it seems the hotel is aware and taking steps to address these issues, as updates to the bedding are anticipated.
Cleanliness
The County Hotel has garnered numerous remarks regarding its cleanliness with many guests praising the spotless and well-maintained conditions of their rooms. Common feedback indicates that rooms are consistently very clean, tidy and comfortable, often being described as extremely clean and spick and span. The hygiene of the bathrooms frequently receives commendation for being exceptionally clean and well-kept.
Guests have noted that the hotel overall maintains a high standard of cleanliness, from the rooms to the communal areas. The property is typically described as clean, modern and tastefully decorated, enhancing the comfortable environment for guests. Reviewers also praised the friendly and helpful staff, which significantly contributes to the positive experience.
However, there are some mixed comments with a few guests pointing out issues such as cursory cleaning around certain areas and minor lapses in the housekeeping services. The occasional oversight, such as remnants from previous guests or the need for more frequent replenishment of essentials, has been mentioned. Despite these minor issues, the overall sentiment remains overwhelmingly positive with regards to The County Hotel’s cleanliness.
Staff
At The County Hotel, the staff consistently impresses with their friendly and helpful demeanor. Guests frequently describe the team as excellent, welcoming and accommodating, creating a warm and inviting atmosphere. From the receptionists and bar staff to the night porters, every interaction is personable and professional. The owner and key team members, such as Katie, are often highlighted for their exceptional service.
The staff's ability to make guests feel at home stands out with many reviews emphasizing their pleasant and courteous nature. The team is not only friendly but also efficient and organized, always ready to assist with any request. This level of attentiveness ensures that guests' stays are comfortable and enjoyable.
Despite some occasional lapses, such as a few comments about less efficient service or understaffing, the overwhelmingly positive feedback about the incredible effort and responsiveness of the staff cannot be ignored. Overall, the warmth and professionalism of the staff at The County Hotel significantly contribute to a positive guest experience.
Wi-Fi
The County Hotel offers decent WiFi that generally works well and is accessible to guests. Many reviews highlighted that the WiFi was good, adequate and free throughout the hotel. However, there were some challenges, particularly on higher floors where the connection tended to be weak or even non-existent. Some guests reported flaky or slow WiFi on the top floors and specific issues with connecting devices like phones and televisions to the internet. Despite these occasional setbacks, the hotel staff were accommodating and willing to relocate guests to areas with better connectivity. Overall, while the WiFi has its inconsistencies, it remains a functional and complimentary service for most users.
Parking
The County Hotel offers several convenient parking options for its guests. On-site parking is available, providing guests with the ease of accessing their vehicles directly from the hotel. While a small fee of £5 per night is charged for parking, many guests find the cost reasonable compared to the security and convenience provided. The car park is secure and there is private parking available, which is an added bonus for those who value safety.
Parking spaces are somewhat limited and the parking area is noted to be quite tight, so larger vehicles might have some difficulty. Despite the limited space, the staff is known to assist by moving cars to make room when necessary. Directions to the car park can be tricky, especially late at night, which might require some patience from drivers.
Some guests have highlighted the small size of the car park as a minor inconvenience, but overall, the proximity and availability of parking at The County Hotel is a positive feature, especially for a town-centre location where parking can be at a premium.
In summary, while the parking at The County Hotel might require navigating a few tight spots and minor additional costs, it is generally seen as a valuable and convenient amenity for a stay in the city.
Family
The County Hotel offers a blend of family-friendly features and spacious accommodations that cater well to guests with children. Families appreciate the large, spacious rooms, some even boasting separate shower cubicles and multiple beds in the bathrooms, which is convenient for managing kids. The hotel provides an environment that is not just accommodating but also warmly welcoming to children.
The majority of the rooms are described as perfect for a family of four with several guests noting the ample space and cleanliness. For those traveling with more than two kids, there are family rooms that comfortably fit one adult and three children. The presence of a variety of breakfast cereals is also seen as a considerate touch for families.
Guests found the hotel well-located, being only 20 minutes from the ferry port, which adds a layer of convenience for travelers. One of the standout features is that The County Hotel is a family-run establishment amid a sea of chain hotels, offering a homely feel that resonates well with family visitors. The hotel's dog-friendly policy further underlines its commitment to accommodating family needs.
However, not all feedback is positive; a few guests noted that certain rooms were smaller and not as practical for families with small children, particularly those needing extra assistance. Some rooms with sofa beds were mentioned as too tight for family use, creating a less comfortable experience for larger groups.
Overall, The County Hotel receives high marks for being family-friendly and considerate towards the needs of children, making it a solid choice for family trips despite some occasional space constraints.
3 Star
The County Hotel offers a blend of three-star facilities with some rooms advertised as four-star standard, providing reasonable value for money. Its convenient location makes it an attractive choice for travelers seeking cost-effective accommodation. Many guests found the hotel to be of good value with adequately sized rooms and standard decoration. A sense of safety was frequently noted, adding to the overall positive experience.
However, there were some areas needing improvement. The rooms were described as extremely small and at times unbearably hot with some guests likening them to saunas. Noise was a common issue due to poor soundproofing and the lack of coat hangers posed an inconvenience. Wi-Fi connectivity was reported to be poor and the mattresses were worn out. Despite these setbacks, guests often felt that the hotel exceeded their expectations for a three-star establishment, particularly given its reasonable pricing. In summary, while the County Hotel presents a budget-friendly option with a few shortcomings, its essential amenities and convenient location make it a viable choice for many travelers.
Dog Friendly
The County Hotel is a top-notch choice for those traveling with pets, particularly dogs. Guests repeatedly highlight the hotel’s dog-friendly ethos, noting that pets are warmly welcomed, sometimes even spoiled with treats. Both the staff and the environment are highly accommodating for furry companions, ensuring that pets feel just as comfortable as their owners. This pet-friendly atmosphere extends to various areas of the hotel, including the bar, which maintains a welcoming ambiance for dogs.
The hotel’s location is also advantageous, being conveniently situated right by the town. Families, including large parties with children, find the hotel a suitable place to stay, allowing children to play games in the bar area. There is, however, a mention of a supplementary fee for bringing a dog, which guests are informed about upon arrival. Despite this, the overall experience is marked by friendly and brilliant staff, making The County Hotel an excellent option for travelers seeking pet-inclusive accommodations.
No, The County Hotel doesn't have any pool.
No, a spa isn't available at The County Hotel.
Yes, The County Hotel welcomes dogs.
Yes, parking facilities are available at The County Hotel.