The Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, is celebrated for its stunning location in a picturesque bay area, offering breathtaking ocean views and easy access to Hilo’s diverse attractions. The proximity to the airport and the convenience of free parking further enhance the appeal for guests exploring the Big Island. The hotel's beautiful garden and welcoming atmosphere complement the natural setting, making it a favored spot for both leisure and business travelers.
Guests enjoy spacious rooms that are clean and well-equipped, featuring captivating sea views and reliable air conditioning. However, some note minor issues such as plumbing noise and limited electrical outlets, indicating ongoing upgrades to improve the guest experience. Despite occasional cleanliness concerns, including neglected balcony furniture, the staff’s responsiveness and willingness to provide room upgrades when needed are appreciated.
The staff at Grand Naniloa Hotel are frequently praised for their warmth, friendliness, and professionalism, contributing significantly to a memorable stay. The genuine hospitality, swift valet service, and added touches like free morning coffee further enhance guests’ satisfaction. Although there are occasional mentions of service inconsistencies, most guests feel well-cared for and valued by the attentive team.
The pool area, while small, offers a scenic ambiance with beautiful surroundings for lounging, adding to the hotel's charm. The valet parking service is recognized for its efficiency and worth, though the challenges of self-parking and the separate parking fee may compel guests to opt for valet service.
Breakfast receives mixed reviews, with positive remarks about food quality and an excellent à la carte menu. However, service inconsistencies and limited food options can detract from the dining experience. Despite these aspects, the overall positive features of the hotel, including its remarkable location and welcoming staff, make it an appealing destination for travelers to Hilo.
Hilton Grand Vacations Club Kings Land Waikoloa offers an exceptional stay, celebrated for its outstanding location and services catering to families. Nestled amidst beautiful, well-maintained surroundings, the resort offers a peaceful retreat while remaining conveniently accessible, being roughly 30 minutes from Kona Airport. Guests appreciate the proximity to local attractions like Queen’s and Kings shopping areas, making exploration and shopping easy. The setting provides a serene escape, perfect for relaxation and indulgence, serving as a great base for island adventures.
Rooms at the resort are expansive, well-equipped, and praised for their modern design and local decor. They offer luxury and practicality with full kitchens, dining areas, and private bathrooms. Guests commend their cleanliness and the stunning views of Mauna Kea. While some mention the need for improved cleaning in certain areas, overall satisfaction remains high, highlighting the comfort and inviting ambiance of the accommodations.
The resort excels in cleanliness, with many guests noting the well-maintained and modern facilities. The cleanliness is a key strength, supported by attentive staff who contribute to a pleasant stay. Staff members are frequently praised for embodying the aloha spirit with their friendly and professional demeanor. Their knowledge, quick responses, and helpfulness enhance the guest experience, significantly contributing to the resort's welcoming atmosphere.
An impressive pool area with stunning views and a chill atmosphere adds to the family-friendly appeal. The pool and its fun slides are a hit among children, offering a delightful escape for guests of all ages. The presence of a poolside restaurant further enhances convenience and enjoyment.
Ideal for families, Hilton Grand Vacations Club Kings Land Waikoloa offers spacious accommodations and a wealth of amenities across the Hilton complex. The resort is acknowledged for its exceptional facilities for children, including a dedicated pool area and ample opportunities for exploration, promising a memorable and satisfying holiday experience for all ages.
PACIFIC 19 Kona is a stylish boutique hotel in the heart of Kona that consistently earns high praise for its superb location and welcoming atmosphere. Ideally situated just a short walk from bustling touristic streets, piers, quaint shops, delightful cafes, and stunning beaches, the hotel offers guests easy access to the lively town and scenic seaside attractions. Despite being located on a busy street, it maintains a tranquil ambiance, making it an excellent choice for those wanting to explore Kailua township and Ali'i Drive without the need for a car.
The hotel features modern, spacious, and clean rooms with cozy furnishings, though some guests have noted minor maintenance issues. Comfortably large beds and pleasant views from balconies contribute to a restful stay. The cleanliness extends throughout the property, from the inviting lobby to the immaculate pool area, further enhanced by a sleek décor.
A highlight of the hotel is the charming pool area, complete with bean bags and Hawaiian music for relaxation. Guests particularly enjoy the complimentary morning yoga sessions by the pool, offering a refreshing start to the day.
Although the hotel does not offer a full breakfast service, guests appreciate the complimentary morning coffee in the lobby. The food truck on the property offers delicious açaí bowls and bagels, becoming a popular spot for a quick, tasty bite.
The staff at PACIFIC 19 Kona receive abundant praise for their friendliness, professionalism, and helpfulness, significantly contributing to a warm and inviting atmosphere. They are recognized for their attentive service and willingness to provide valuable insights and assistance.
While the Wi-Fi experience varies, with some guests experiencing connectivity issues, others find it satisfactory. The parking facilities, though less ideal due to cramped conditions and a nightly charge, give guests a more economical choice compared to nearby alternatives.
Overall, PACIFIC 19 Kona presents an appealing blend of comfort, convenience, and stylish modern charm. It stands out for its prime location, welcoming staff, comfortable accommodations, and lovely pool area, offering guests a memorable stay amidst Kona’s vibrant surroundings.
Ideally nestled into the bluffs above the No1 Hapuna Beach, the Big Island, this amazing resort boasts a modern Hawaiian style where travelers can experience the true essence of rejuvenation.
Summary of reviews
The Westin Hapuna Beach Resort is a stunning and breathtaking location for an unforgettable beach vacation. The property provides guests with clean and spacious rooms offering outstanding patios and breathtaking ocean views. The resort has a great beach location with long sand beaches and guests can enjoy the unbeatable views found nowhere else. Even though the resort is quite far from major attractions, the facility's beauty and oceanic view compensate for that. The staff provides excellent service throughout the resort, making guests feel cordial and helpful throughout their stay. Despite some instances of slow and inconsistent service and rude and unhelpful personnel, interactions with servers around the pool are exceptional. Overall, the Westin Hapuna Beach Resort is an excellent destination for anyone looking for a beautiful, relaxing beach vacation.
The SCP Hilo Hotel garners substantial praise for its prime location, appealing to both leisure and business travelers. Overlooking Hilo Bay and Reeds Bay Lagoon, the hotel offers picturesque views, easy access to key attractions like Liliuokalani Gardens and Coconut Island and proximity to the airport—making it a convenient and practical choice for travelers. Central to downtown Hilo, guests appreciate the landscaped grounds, serene environment and the added convenience of free parking.
Although the hotel does not offer breakfast directly on-site, the nearby Coconut Grill provides a well-reviewed, hearty meal option along with lunch and dinner. Complementary beverages such as fresh coffee and kombucha enhance the guest experience and families enjoy additional amenities, like the pool and outdoor gardens. Guests praise the local dining recommendations, which include a variety of close by and excellent restaurants.
The rooms themselves receive mixed reviews: while many appreciate the spaciousness, cleanliness and modern renovations like Japanese toilets and comfortable beds, some find the accommodations outdated and occasionally noisy. Despite issues like small bathrooms or sparse furnishings, overall cleanliness and friendly room service maintain a satisfactory stay.
Visitors commend the hotel’s exemplary cleanliness, both in rooms and common areas with consistently maintained hygiene and diligent housekeeping efforts noted. Despite minor concerns such as rust or dust, the cleanliness is generally excellent with special touches like ceramic cups adding to the hygienic feel.
The exceptional staff at SCP Hilo Hotel consistently enhance the guest experience with their friendliness, attentiveness and local knowledge. Frequent positive interactions and efficient service contribute to a welcoming atmosphere, making the hotel an attractive option for many.
Free and reliable Wi-Fi receives high praise, providing a strong connection throughout the property. The gym, although small, is well-equipped and accompanied by free morning yoga classes, which guests find valuable.
The pool area stands out for its beauty and cleanliness, providing a serene setting that many guests highlight as a hub of enjoyment. Cleanliness, lush landscaping and thoughtful amenities like poolside rooms contribute to a pleasant experience.
Parking at the hotel is another strong point with guests valuing the ample, secure and free parking options available. Despite occasional crowding, the spacious and well-lit parking adds to the hotel’s convenience.
While opinions on the beds vary with some finding them very comfortable and others noting issues like softness and squeakiness, the overall sentiment is positive regarding comfort and sleep quality.
SCP Hilo Hotel combines four-star service with a charming blend of vintage design and modern updates. With friendly staff, well-kept facilities and a strategic location, it offers a well-rounded and satisfactory stay for its guests.
The Holiday Inn Express & Suites Kailua-Kona by IHG is highly regarded for its prime location in the heart of Kailua-Kona. Guests appreciate the convenience of being close to the ocean and city center, with easy access to shops, restaurants, and the beach. This central positioning enhances the experience, making it an excellent base for exploring local attractions and enjoying the vibrant atmosphere of the area.
The breakfast service at the hotel receives consistent praise for being a delightful start to the day. Guests value its inclusion with their stay, commending the variety of hot items and the overall cleanliness of the dining area. Staff's attentiveness, especially during special events like the Ironman Championship, adds to the positive experience.
Spacious and well-maintained rooms are another highlight, with guests noting their cleanliness and modern furnishings. Comfortable beds contribute to a restful stay, while the convenient location and ample parking add further value. Although minor housekeeping oversights are occasionally mentioned, the overall environment is welcoming and pleasant.
Cleanliness throughout the hotel is commended, with facilities described as pristine and rooms as spotless. The friendly staff also contribute significantly to this well-kept atmosphere, enhancing the overall guest experience. While a couple of reviews mention issues with cockroaches, such incidents appear to be isolated.
The staff at Holiday Inn Express & Suites Kailua-Kona are frequently acknowledged for their friendliness and helpfulness. Guests appreciate their efforts to accommodate needs and offer local recommendations, making the overall hospitality experience warm and inviting.
The outdoor pool and hot tub area offer a peaceful retreat for guests seeking relaxation under the Hawaiian sun. The well-maintained amenities and the comfort of lounge areas are consistent highlights. Additionally, the comfortable beds, though preferences for firmness vary, are generally well-received, contributing to a positive stay at the hotel.
Overall, the Holiday Inn Express & Suites Kailua-Kona by IHG provides guests with a clean, comfortable, and conveniently located stay, enhanced by attentive staff and satisfying amenities.
Hilton Waikoloa Village is celebrated for its impressive location, offering guests stunning ocean views, lush gardens, and magnificent sunsets from private balconies. The serene surroundings complement the multiple outdoor areas such as pools and a private beach, all of which contribute to a relaxing ambiance. While the resort's secluded position may pose a challenge for those looking to explore beyond its borders, the breathtaking environment and convenient access to nearby stores and restaurants enrich the overall experience.
Breakfast at Hilton Waikoloa Village is highly praised for its hearty and varied offerings, with attentive service enhancing the dining experience. Although the buffet's cost is noted as high, its quality and diverse selection leave guests satisfied. In contrast, dinner options fall short of expectations, with limited restaurant choices and high prices. Despite the picturesque settings for some dining areas, the culinary experience often feels lacking compared to the beautiful surroundings.
Rooms at the Hilton Waikoloa Village are generally comfortable and clean, with guests enjoying the spaciousness and stunning views. While there are some concerns about outdated decor and certain maintenance issues, such as old carpets and occasional cleanliness lapses, the comfort and cleanliness of the rooms receive positive mentions. The exceptional service provided by the housekeeping staff contributes to the overall satisfaction.
The staff at Hilton Waikoloa Village are recognized for their friendliness and accommodating nature, creating a welcoming environment. Although there are some minor critiques regarding certain interactions, the overall service remains a highlight of the guest experience. The strikingly designed pool areas, complete with waterfalls and bridges, offer a relaxing oasis for guests of all ages, making them a focal point of the resort.
Families find the resort particularly appealing, with its variety of activities catering to children and a family-friendly atmosphere. However, parking fees are perceived as high, adding to the cost of visiting the resort. Despite this, Hilton Waikoloa Village stands out as a scenic and engaging retreat, providing memorable experiences for families and couples alike.
Hilton Grand Vacations Club Ocean Tower Waikoloa Village, situated on the captivating Kona Coast, offers guests an enchanting location with breathtaking ocean views and beautifully landscaped grounds. The resort is ideal for warm, sunny days and shoreline walks alongside the bay, providing a picturesque setting for snorkelers to explore vibrant underwater life. Guests enjoy diverse activities, including family-friendly pools, a serene ocean water lagoon, and cultural art pieces that enrich the environment.
Dining experiences at the resort present a mix of positives; the Italian restaurant Nui and Kamuela Provision Company showcase delicious meals, albeit with limited late-night options and higher costs. Breakfast offerings receive mixed reviews due to limited variety and higher prices, encouraging guests to plan ahead or explore alternatives for a budget-friendly meal.
Spacious rooms offer commendable views, but many are described as outdated, with cleanliness and maintenance needing improvement. Issues such as worn-out furnishings and inadequate sound insulation occasionally detract from the experience. Similarly, while outdoor areas are well-maintained, room cleanliness and upkeep require attention to better align with the resort's inviting surroundings.
The friendly and helpful staff enhance guest experiences, contributing positively to stays despite occasional issues with reception services. The pools, a standout feature, are praised for their beauty and variety, offering relaxation and fun for all ages.
Overall, Hilton Grand Vacations Club Ocean Tower Waikoloa Village shines as a family-friendly destination, offering an array of activities and stunning natural beauty. With improvements in room maintenance and dining logistics, the resort promises to be an even more enchanting retreat for its visitors.