Accessible guest rooms feature 32-inch entry or passage doors, TTY for guest use, and closed captioning for in-room televisions. The resort offers accessible facilities and provides guests with special access to the amenities at the neighboring Hilton Waikoloa Village.
This resort includes 21 guest rooms that have been designed for individuals that utilize a wheelchair or require extra space. Accessible hotel public spaces, restaurants and pools are available.
This resort offers accessible rooms with options for one king bed or two queen beds. Accessible bathrooms feature either a walk-in shower with a seat and grab bars, or a bathtub with grab bars. The hotel provides accessible parking, elevators, public entrances, and registration desks. It also has accessible routes to the reception/lobby via ramps.
Disabled parking, accessible path of travel and bathroom, Braille or raised signage, accessibility equipment for the deaf, in-room accessibility and roll-in shower.
OUTRIGGER Kona Resort and Spa offers ADA accessible rooms and suites equipped with grab bars, lowered light switches, towel bars, A/C switches, door peep holes, and closet rods. It also includes strobe light fire alarms for the hearing impaired and ensures wheelchair accessibility for parking, registration, pool, spa, restaurant, and meeting spaces.
Club Wyndham Kona features accessible guest rooms, accessible self-parking (including van-accessible spaces), and accessible routes from the public entrance to the registration area, guestrooms, swimming pool, business center, and fitness center. It also provides an accessible swimming pool with a lift and TTY Kits for guest use.
The resort is wheelchair accessible throughout its grounds, including accessible self-parking, public entrances, and routes to the registration area, guestrooms, swimming pool, and business center. The swimming pool has a lift for access, and accessible elevators are available. TTY Kits are also provided for guest use.
Royal Kona Resort ensures wide-ranging wheelchair accessibility across its premises, including parking, public washrooms, concierge, business center, and restaurant. It features accessible rooms with roll-in showers and accessible bathrooms, along with pool access ramps and hoists, and assistive listening devices.
Summary of reviews related to the 'Accessible' category
Royal Kona Resort offers a fairly accessible experience for guests with disabilities. It's excellently located, providing easy access to beaches, shopping areas and a diverse selection of restaurants. Guests appreciate the convenience of a nearby store, the smooth check-in process and rooms equipped with accessible bathrooms and wheelchair access.
The hotel maintains a high standard of cleanliness, ensuring that both the rooms and the overall facility are always clean. However, some areas require renovation. The hotel staff is generally helpful, although there were mentions of partly unfriendly interactions.
Despite being functional and clean, some issues remain, like limited handicapped parking and only having one elevator in operation. Also, the room balconies share dividers with neighboring rooms, which might intrude on privacy. Parking accessibility is good, although it comes with an extra charge.
This resort is wheelchair accessible throughout its grounds. It offers accessible rooms which may include grab bars in the bathroom, a bathtub seat, a toilet seat at wheelchair height, and roll-in showers in some rooms.
Hawaii Volcano House features wheelchair-accessible parking, public bathrooms, and a lounge. The Welcome Center and Volcano Art Center are wheelchair accessible. Accessible accommodations and dining are available, and there is an accessible lift for steps in the lobby.
The accessible rooms feature options for one king or two queen beds, and offer views of the sea or gardens. The adapted bathrooms include a walk-in shower with a seat or a bathtub, both equipped with grab bars, a lowered washbasin, and a toilet with grab bars.
As part of the Hilton Grand Vacations brand, this resort likely offers accessible rooms and common areas. Specific details are not available but it is expected to have features similar to other Hilton properties, such as accessible parking, entrances, and elevators.
The Grand Naniloa Hotel Hilo - a DoubleTree by Hilton, is celebrated for its stunning location in a picturesque bay area, offering breathtaking ocean views and easy access to Hilo’s diverse attractions. The proximity to the airport and the convenience of free parking further enhance the appeal for guests exploring the Big Island. The hotel's beautiful garden and welcoming atmosphere complement the natural setting, making it a favored spot for both leisure and business travelers.
Guests enjoy spacious rooms that are clean and well-equipped, featuring captivating sea views and reliable air conditioning. However, some note minor issues such as plumbing noise and limited electrical outlets, indicating ongoing upgrades to improve the guest experience. Despite occasional cleanliness concerns, including neglected balcony furniture, the staff’s responsiveness and willingness to provide room upgrades when needed are appreciated.
The staff at Grand Naniloa Hotel are frequently praised for their warmth, friendliness, and professionalism, contributing significantly to a memorable stay. The genuine hospitality, swift valet service, and added touches like free morning coffee further enhance guests’ satisfaction. Although there are occasional mentions of service inconsistencies, most guests feel well-cared for and valued by the attentive team.
The pool area, while small, offers a scenic ambiance with beautiful surroundings for lounging, adding to the hotel's charm. The valet parking service is recognized for its efficiency and worth, though the challenges of self-parking and the separate parking fee may compel guests to opt for valet service.
Breakfast receives mixed reviews, with positive remarks about food quality and an excellent à la carte menu. However, service inconsistencies and limited food options can detract from the dining experience. Despite these aspects, the overall positive features of the hotel, including its remarkable location and welcoming staff, make it an appealing destination for travelers to Hilo.
Holiday Inn Express & Suites Kailua-Kona by IHG offers disability access rooms and suites. Specific features include roll-in showers with folding chairs in some suites and communications accessible tubs in certain rooms, ensuring wheelchair access throughout the property.
Summary of reviews related to the 'Accessible' category
The SCP Hilo Hotel receives mixed feedback concerning its accessibility for guests with disabilities. On the positive side, the hotel's proximity to the airport and overall accessibility are highlighted, as are the accessible bathrooms, elevators and public restrooms. Accessible rooms and common areas, as well as the supportive and professional staff, contribute positively to guests' experiences. Housekeeping is also praised for being fine, ensuring the premises stay clean and practical.
However, there are notable drawbacks. The lack of elevators for upper-level stays and inadequate coverage around the pool limit the hotel's overall accessibility. Guests also mention noise issues, highlighting poor soundproofing and disturbances from trucks, which can be disruptive. Furthermore, incidents like a guest falling in front of the hotel driveway suggest potential safety concerns. While certain areas are accommodated well, the mixed reviews reveal that improvements are necessary to make SCP Hilo Hotel fully accessible and comfortable for all guests.
This hotel offers extensive accessibility features including accessible rooms with specific door and bed clearance measurements, grab bars, and accessible sinks with wrapped plumbing. It also provides accessible bathing options like roll-in showers, various communication aids such as TTY and visual/audible alarms, and an accessible pool with a chair lift.
Paniolo Greens Resort is a highly recommended accommodation destination on the Big Island, particularly praised for its prime location ideal for exploring the Kohala region. Nestled among serene golf greens, the resort offers a peaceful retreat away from urban hustle, while still being conveniently situated near shops, restaurants and a sizable grocery store. Just a short drive from popular beaches and landmarks, it serves as an excellent base for both relaxation and adventure.
The spacious and clean two-story units provide a comfortable and family-friendly environment. Fully equipped kitchens and amenities like in-unit washing machines enhance the convenience for longer stays. Guests commend the quality of the beds and spacious, bright interiors with ample storage space. Balconies offering golf course views add to the serene atmosphere. The beautifully manicured grounds offer various activities such as swimming pools, tennis courts and barbecue pits, making it a great value for families and groups.
Visitors are consistently impressed by the resort's exceptional cleanliness and well-maintained grounds. The staff receives high praise for being friendly, accommodating and professional with specific mentions of outstanding customer service. Although there are occasional frustrations with parking, the overall experience remains positive with an organized and complimentary system.
Families find the resort particularly suitable due to ample space and amenities designed to entertain children, including games and recreational facilities. Golf enthusiasts appreciate the resort's proximity to a well-maintained public golf course, adding to the picturesque setting and tranquil environment.
Overall, Paniolo Greens Resort offers excellent value, comfort and cleanliness, making it a solid choice for travelers seeking spacious and well-equipped accommodations on the Big Island. Despite being described as a bit dated, guests find it a great value with a quiet and convenient location, contributing to a superb overall experience.
This village offers accessible suites that include audible fire alarms and grab bars around the toilet and in the shower or tub. Additionally, it provides a pool hoist on site, accessible self-parking, and TTY Kits for guest use.
Summary of reviews related to the 'Accessible' category
Castle Hilo Hawaiian Hotel receives positive feedback from guests regarding its accessibility. The hotel is noted to be fully accessible and handicap-friendly, featuring essential facilities like ramps and convenient parking. The staff consistently earns praise for their helpful and welcoming demeanor, contributing to an overall pleasant experience. Rooms at the hotel are recognized for their spaciousness and cleanliness with many guests appreciating the good room size and inviting view.
The location of the hotel is a major plus, as it is conveniently close to the airport and easily accessible to various attractions by car, making it a safe and friendly place to stay. The hotel is equipped with a handy water bottle fill station, although it lacks modern amenities like USB charging stations. Despite this minor shortcoming, the general consensus highlights the clean and well-maintained facilities, making it a comfortable and accessible choice for travelers with disabilities.
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