SK Heathrow Hotel
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Summary of reviewsThe SK Heathrow Hotel receives a mix of reviews with predominantly negative comments about the rooms and cleanliness, but positive mentions of the staff.
The rooms have been criticized for being much smaller than advertised and in poor condition. Many guests found the floors, bathrooms and general upkeep inadequate with black mold and non-functional amenities frequently mentioned. The rooms are often reported as uncomfortably hot, lacking sufficient soundproofing and poorly maintained, creating an unhygienic experience.
Cleanliness is a significant issue at the hotel. Guests commonly report dirty carpets, filthy bathrooms and unpleasant smells pervasive throughout the property. Maintenance issues such as malfunctioning toilets and missing amenities like kettles and towels further detract from the overall experience. The property struggles with keeping the rooms and facilities in an acceptable state of cleanliness and repair.
On a brighter note, the staff at SK Heathrow Hotel receives praise for their friendliness and helpfulness. Guests frequently commend the employees, especially highlighting the smooth check-in process and assistance with luggage. The staff's welcoming and supportive demeanor significantly contributes to the positive aspects of guests' stays.
The beds also draw mixed reviews. While some guests appreciated the clean bedsheets, many reported issues with broken beds, ruined mattresses and a general lack of comfort due to insufficient pillows and dirty mattresses.
Overall, while the staff's positive interactions provide a warm touch to the hotel experience, the issues with room conditions and cleanliness are substantial drawbacks for potential guests.
Categories
The rooms have been criticized for being much smaller than advertised and in poor condition. Many guests found the floors, bathrooms and general upkeep inadequate with black mold and non-functional amenities frequently mentioned. The rooms are often reported as uncomfortably hot, lacking sufficient soundproofing and poorly maintained, creating an unhygienic experience.
Cleanliness is a significant issue at the hotel. Guests commonly report dirty carpets, filthy bathrooms and unpleasant smells pervasive throughout the property. Maintenance issues such as malfunctioning toilets and missing amenities like kettles and towels further detract from the overall experience. The property struggles with keeping the rooms and facilities in an acceptable state of cleanliness and repair.
On a brighter note, the staff at SK Heathrow Hotel receives praise for their friendliness and helpfulness. Guests frequently commend the employees, especially highlighting the smooth check-in process and assistance with luggage. The staff's welcoming and supportive demeanor significantly contributes to the positive aspects of guests' stays.
The beds also draw mixed reviews. While some guests appreciated the clean bedsheets, many reported issues with broken beds, ruined mattresses and a general lack of comfort due to insufficient pillows and dirty mattresses.
Overall, while the staff's positive interactions provide a warm touch to the hotel experience, the issues with room conditions and cleanliness are substantial drawbacks for potential guests.
Hotel with Parking
This hotel offers free self parking on-site. Private parking is also available.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
3-Star Hotel
Guest Reviews
The rooms at SK Heathrow Hotel have received predominantly negative feedback from guests. Many have reported that the rooms are significantly smaller than expected and not equivalent to the photos on the website. Complaints about cleanliness are abundant with numerous mentions of dirty floors, bathrooms and even black mold in some cases. Guests have also reported issues such as non-functional TVs, windows that won't close and room doors that don't lock properly.
The rooms are described as uncomfortably hot with inadequate soundproofing, allowing outside lights and noise to disturb the stay. Some rooms have unique problems like poorly designed showers that leave the entire room wet. The general sentiment is that the room conditions are subpar and have not been well-maintained. Despite a few mentions of the rooms being "mostly OK," the overall consensus points to a disappointing and unhygienic experience.
Guest reviews of the SK Heathrow Hotel revealed mixed feelings about the beds. Some appreciated the presence of clean bedsheets, a positive note for hygiene-conscious travelers. However, the overall impression of the beds was less favorable. Visitors repeatedly mentioned issues such as beds being broken and the mattresses being completely ruined. Additionally, the lack of mattress covers and reports of dirty mattresses on the landing raised concerns about cleanliness. Guests also noted discomfort due to only one pillow being provided per bed. While a few appreciated the cleanliness of the bedding, the consensus indicated that the beds were not comfortable.
SK Heathrow Hotel appears to struggle significantly with cleanliness and maintenance issues, as echoed by numerous guest reviews. Many guests were dissatisfied with the condition of their rooms, frequently mentioning dirty carpets and filthy bathrooms, often exacerbated by mould and remnants of hair from previous occupants. The unpleasant and pervasive smell within the property also drew many negative remarks with terms like smelly, old and humid recurring frequently. Maintenance problems were also prevalent, including malfunctioning toilets, lack of soundproofing and the presence of unwanted noise from nearby rooms and the street. Guests often found the provided amenities like kettles and towels to be either unclean or altogether missing. Overall, the lack of proper upkeep and cleanliness seems to be a major deterrent for guests considering a stay at this hotel.
The staff at SK Heathrow Hotel receive positive feedback for their friendliness and helpful nature. Guests frequently mention the warm demeanor of the employees, including a commendation for a receptionist named Mr. Rahl. Additionally, the check-in process is noted for being smooth with staff members assisting guests with their luggage. Despite some isolated comments about unwelcoming behavior, the majority of reviews highlight the staff's courteous and cooperative attitude, making guests feel well-supported during their stay.
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Rooms
The rooms are described as uncomfortably hot with inadequate soundproofing, allowing outside lights and noise to disturb the stay. Some rooms have unique problems like poorly designed showers that leave the entire room wet. The general sentiment is that the room conditions are subpar and have not been well-maintained. Despite a few mentions of the rooms being "mostly OK," the overall consensus points to a disappointing and unhygienic experience.
Beds
Cleanliness
Staff
No, SK Heathrow Hotel doesn't have any pool.
No, a spa isn't available at SK Heathrow Hotel.
No, SK Heathrow Hotel doesn't allow dogs.
Yes, parking facilities are available at SK Heathrow Hotel.
No, SK Heathrow Hotel doesn't have a gym.
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