The Old Quay House

Hayle 50.17610000, -5.43903800 , Griggs Quay Hayle (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Old Quay House, nestled on the scenic Hayle estuary, offers a truly memorable experience that consistently earns praise from guests. Its prime location not only provides stunning views and ample bird-watching opportunities but also serves as an excellent base for exploring Cornwall, with convenient access via public transport and the A30. The accommodations are notably comfortable, clean, and thoughtfully equipped, featuring delightful terraces and incredible estuary views. Despite some mentions of smaller room sizes, guests appreciate the cozy environment reminiscent of individual cottages.

The culinary experience at The Old Quay House is highly recommended, with an on-site restaurant praised for its quality meals and diverse menu offerings, including popular pub classics. Though breakfast is not available on-site, guests enjoy a satisfying start to the day at Birdies Bistro next door, with tasty offerings and a resident discount. Cleanliness is a standout aspect, with rooms maintained to sparkling standards, enhancing the serene ambiance.

The staff is lauded for their exceptional service, infusing an added charm to the property through friendliness, professionalism, and attentiveness. Guests feel warmly welcomed, and the team's dedication significantly enhances the overall appeal of the lodge. Additionally, the beds receive high praise for their comfort, ensuring a restful stay.

Overall, The Old Quay House impresses with its location, dining options, cleanliness, and exceptional service, offering a peaceful and relaxing retreat on Cornwall's picturesque waterfront.
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Categories
Hotel with Parking
This hotel provides free private parking on site. Guests will find ample off-road parking available upon arrival.

Small Hotel
This hotel offers panoramic views across the Hayle Tidal Estuary Nature Reserve. It features an on-site restaurant and bar, providing convenience and a charming atmosphere for guests.

Family Friendly Hotel

Room Types
Double or Twin Room with Bathroom Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The twin/double room has carpeted floors, a seating area with a flat-screen TV, a private entrance, a coffee machine, as well as a wardrobe. The unit has 2 beds.

Deluxe Double or Twin Room with Sea View Providing free toiletries, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a private entrance, a coffee machine as well as sea views.

Double Room with Sea View Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers a private entrance, a coffee machine, a wardrobe, a flat-screen TV, as well as sea views. The unit offers 1 bed.

Superior Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a bath, a hairdryer and slippers. The twin/double room features carpeted floors, a seating area with a flat-screen TV, a private entrance, a coffee machine, as well as a wardrobe.

Guest Reviews
8.4
Very Good
Location
Nestled perfectly on the water's edge, The Old Quay House boasts a prime location that consistently impresses its guests. Visitors highlight its setting on the estuary, providing a beautiful view and abundant opportunities for bird watching, particularly during tide changes. The convenient proximity to public transport like St Erth Station, with links to Carbis Bay and St Ives, enhances its appeal, making it an excellent base for exploring Cornwall. The location offers easy access from the A30 and places guests close to major attractions while maintaining a peaceful and scenic ambiance. Guests frequently commend the immaculate rooms on the water's edge, highlighting their comfort and cleanliness. In addition to the location, the welcoming staff and well-maintained facilities ensure a satisfying stay at this charming lodge, nestled in a stunning, wildlife-rich setting.

Breakfast
The Old Quay House offers its guests a unique breakfast experience. While breakfast is not included in the stay, guests have the opportunity to enjoy a morning meal at Birdies Bistro, conveniently located next door. This nearby bistro provides a satisfying start to the day, often praised for its tasty offerings and the benefit of a 10% discount for hotel residents. Visitors appreciate the proximity and quality of breakfast, though some note the limited hours and the fact that it is not available directly at the hotel, which could be inconvenient for early starters. Overall, Birdies Bistro emerges as a delightful alternative, adding to the comfortable stay at The Old Quay House.

Dinner
Nestled in a scenic locale, 'The Old Quay House' offers a delightful dining experience that's consistently praised by its guests. The on-site restaurant provides an impressive array of choices for lunch and dinner, delivering meals that boast of quality and offer good value for money. Patrons find the food to be excellent, often highlighting the tasty and lovely dishes available. The restaurant is appreciated for its diverse menu, ensuring that guests who opt against venturing into town still enjoy satisfying meals. While the pub-associated dining room closes early and does not serve breakfast, it charms diners with sunny views of the estuary and serves classic pub fare, including the popular steak and ale pie. Overall, dining at 'The Old Quay House' is a highly recommended experience, combining great food and drink with a picturesque setting.

Rooms
Located in the picturesque setting of the Hayle estuary, The Old Quay House offers rooms that are both comfortable and well-equipped, providing guests with a pleasant stay. The accommodations are consistently praised for their cleanliness and the thoughtful amenities provided, such as coffee machines, fresh milk daily, and bathrobes. Many rooms feature beautiful views, with some overlooking the tranquil waters, and a standout feature is the delightful terraces available, like the one in Room 6. While some guests have commented on smaller room sizes, the overall consensus is that the rooms make up for it in comfort and utility. Despite a few mentions of cooler or damp rooms, the majority of visitors appreciate the cozy, well-maintained environment. Rooms often feel like individual cottages, providing a unique charm and a sense of privacy. The attention to detail, including comfortable bedding and spotless bathrooms, ensures a relaxing experience for those seeking a serene retreat by the water.

Beds
The Old Quay House has truly earned its reputation for providing exceptionally comfortable accommodations, with guests frequently praising the comfort of the beds. Reviews highlight the consistently comfortable and even "super comfy" nature of the beds, suggesting that a restful night is almost guaranteed. Whether visiting for its amenities or the perfect location, the comfort of the beds remains a standout feature, making it an ideal choice for those prioritizing relaxation during their stay.

Cleanliness
The Old Quay House consistently impresses with its exceptional cleanliness, creating an inviting and comfortable atmosphere for its guests. The rooms are described as being incredibly clean, bright, and fresh, with immaculate maintenance and daily refreshment. Despite a few minor notes on the need for more attention to cleaning, the majority of reviews highlight spotless, super clean, and sparklingly clean accommodations. Guests appreciate not only the cleanliness but also the beautiful views that many rooms offer—ranging from garden vistas to stunning water-side scenes. The reliably clean, peaceful, and functional spaces contribute to a sense of serenity and relaxation during the stay. Whether it’s a cozy space or a spacious retreat, the rooms maintain a high standard of cleanliness that enhances the overall guest experience.

Staff
The reviews about the staff at The Old Quay House highlight a team that consistently delivers exceptional service. Guests frequently describe the staff as not only friendly and welcoming but also highly professional and attentive to their needs. Many noted that the staff went above and beyond to ensure every guest felt at home, offering a level of accommodation that leaves a lasting impression. The restaurant staff and management receive praise for their cordial and helpful demeanor, enhancing the overall dining experience. It is evident from the reviews that the staff's welcoming nature and professional service significantly contribute to the charm and appeal of this property.


No, The Old Quay House doesn't have any pool.

No, a spa isn't available at The Old Quay House.

No, The Old Quay House doesn't allow dogs.

Yes, parking facilities are available at The Old Quay House.

No, The Old Quay House doesn't have a gym.

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