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Summary of reviewsComfort Inn Hayward - Union City is a highly rated accommodation choice for travelers seeking convenience and comfort. Its prime location near the I-880 freeway offers easy access to the Oakland International Airport, San Francisco, and San Jose, making it ideal for those needing swift commutes. Guests appreciate the nearby BART transportation, as well as an array of shopping centers and dining options within walking distance. The area is praised for its safety and quietness, providing a tranquil atmosphere that complements the hotel's clean and appealing interiors and convenient parking.
The breakfast experience, though receiving varied reviews, offers satisfying elements like waffles, pancakes, and warm bacon, along with diverse options such as cold cereals and pastries. Guests value the coffee quality, despite some expressing a desire for more variety and seating improvements.
Accommodations at the Comfort Inn are clean, spacious, and comfortable, with modern furnishings that enhance the stay. The rooms feature essential amenities such as fridges and microwaves, earning praise for their excellent value for money. A restful night's sleep is secured on cozy beds, and the peaceful environment adds to the pleasant experience.
The staff at Comfort Inn are consistently praised for their exceptional service and friendliness, with particular commendations for front desk professionals like Mercedes, Tracy, and Diva, who create a welcoming atmosphere and efficiently manage check-ins. The staff's commitment to cleanliness and attentive service significantly elevates the overall guest experience.
Free Wi-Fi receives positive feedback, providing a stable connection for guests to stay connected seamlessly. Although some mixed reviews mention speed and reliability issues, the overall satisfaction highlights the hotel's effort to offer accessible internet. Complementary charging outlets further enhance connectivity.
Finally, Comfort Inn is deemed a practical choice for business travelers, offering business facilities like a meeting room and laundry space for extended stays. The location's excellent transportation connections and ample shopping opportunities add convenience to any itinerary, making it a fitting option for both leisure and business visits. Overall, the hotel excels in providing comfort, cleanliness, and responsive management, delivering a satisfying stay for all visitors. Show more
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Business Hotel
Room Types
Queen Room with Roll-In Shower - Disability Access/Non Smoking/Interior CorridorThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit has 1 bed.
King Room - Non Smoking/Interior CorridorThe spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Quadruple Room with Two Queen Beds - Non Smoking/Interior CorridorProviding free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room - Accessible/Non-SmokingThe unit offers 1 bed.
Guest Reviews
Location
Located in a highly convenient area, Comfort Inn Hayward - Union City offers travelers easy access to essential amenities and key destinations. Situated just off the I-880 freeway, the hotel is an ideal choice for those needing swift commutes to the Oakland International Airport, San Francisco, and San Jose. Guests will appreciate being a short distance from BART transportation, allowing efficient travel into San Francisco.
The hotel’s proximity to various shopping centers and dining options enhances its appeal. Targets, grocery stores, and other retail outlets can be found right across the street or within walking distance, along with a variety of restaurants and entertainment venues. Visitors also mention the ease of reaching strip malls featuring national chains like Walmart and local shops.
The location is praised for its safety and quietness, offering a peaceful atmosphere despite being on a busier street. Parking is convenient, and the hotel staff is noted for their friendliness and helpfulness, which complements the hotel's cleanliness and appealing interiors. With easy access to main roads, Comfort Inn Hayward - Union City serves as a practical base for both short stopovers and longer stays in the Bay Area.
Breakfast
Comfort Inn Hayward - Union City offers a breakfast experience that receives varied reviews from guests. Many guests find the breakfast to be a satisfactory start to the day, enjoying options like waffles, pancakes, and warm bacon which add a touch of delight to the meal. The presence of a pancake machine and waffle maker seems to be a notable highlight. Others appreciate the breakfast’s diversity, which encompasses cold cereal, pastries, toast, juice, milk, and coffee. There are positive mentions of the coffee quality, which is quite important for morning routines. Despite some guests finding the breakfast fulfilling and even amazing, others note the limited variety and express a desire for more diverse offerings. The breakfast area is described as small, providing limited seating options. The grab-and-go breakfast packages receive mixed feedback, with some guests appreciating the convenience, while others feel the quality could be improved. Guests generally find the breakfast to be good, with ample options to fuel their day, although improvements in diversity and better seating could enhance the overall experience.
Rooms
The Comfort Inn Hayward - Union City offers a pleasant stay with its clean and comfortable rooms that guests consistently appreciate. The accommodations are spacious and well-maintained, providing a modern atmosphere with new furnishings. Travelers find the rooms to be larger than expected, fitted with essential amenities like fridges, microwaves, and granite countertops that add to the overall convenience. The hotel staff is noted for being helpful and responsive, contributing to a smooth check-in process and attentive housekeeping.
Guests enjoy restful nights in cozy beds and pillows, waking up in a refreshingly cleaned environment without any unpleasant odors. The hotel is conveniently located, being close to shopping areas and freeways, and offers a quiet retreat despite proximity to the interstate. Rooms are also reported to have good water pressure and drainage in the bathrooms. Overall, Comfort Inn Hayward - Union City is praised for offering excellent value for money, providing a peaceful and homely atmosphere suited for travelers looking for reliable, clean, and modern accommodations.
Beds
The Comfort Inn Hayward - Union City garners plenty of praise from its guests for the quality of its beds, which are often highlighted as a key feature of the stay. Descriptions such as very comfortable, comfy, and even beyond comfortable frequently surface among reviews. Guests note the bedding as being equipped with nice and firm pillows, enhancing the overall experience. The king-size beds, in particular, have been well received for their spaciousness and comfort. Many visitors appreciate the fresh and clean linens accompanying the beds, which adds an extra touch of comfort. It's also worth mentioning that some guests with particular needs found the beds to be supportive, helping them get a restful sleep. Whether traveling for business or leisure, the beds at this hotel appear to be a reliable and restful retreat.
Cleanliness
Comfort Inn Hayward - Union City stands out for its exceptional cleanliness and modern updates. Guests frequently remark on the spotless rooms and well-maintained facilities, suggesting a strong commitment to cleanliness by both housekeeping and management. The rooms are described as very clean, comfortable, and often freshly renovated, providing a pleasant experience for visitors. Guests appreciate the cleanliness of the bathrooms and the tidiness of the overall environment, which greatly contributes to a comfortable stay.
The hotel staff receives high praise for their friendliness and dedication, and they are responsive to feedback, addressing issues like water temperature and pressure promptly. Despite minor glitches such as occasional stale smells in the carpet or issues with breakfast offerings, the emphasis remains on the positive aspects of cleanliness and comfort. The quiet location and modern amenities like a TV and refrigerator add to the appeal, making it a solid choice for travelers looking for a clean and accommodating stay in Hayward.
Staff
Visitors to Comfort Inn Hayward - Union City consistently praise the hotel staff for their exceptional service and friendliness. Guests frequently highlight the warm and welcoming atmosphere created by the staff, noting their professionalism and willingness to go above and beyond to assist. Mercedes at the front desk is particularly commended for her organization and kindness, with many guests mentioning her efforts to ensure a pleasant stay. The front desk team, including individuals like Tracy and Diva, receives accolades for being attentive and responsive, making check-ins smooth and efficient.
The staff's dedication to cleanliness is also remarked upon, with employees constantly maintaining the hotel's cleanliness and tidiness. Positive interactions with the front desk and other employees are documented, indicating a consistently high level of customer service. Many visitors have commented on how the staff are not only informative about the local area but also take the time to make guests feel welcome and at ease during their stay.
Overall, guest reviews reveal that the staff at Comfort Inn Hayward - Union City contribute significantly to a pleasant and comfortable hotel experience, often exceeding expectations with their friendliness, helpfulness, and attentive service.
Wi-Fi
Comfort Inn Hayward - Union City offers free Wi-Fi as part of its amenities, which generally receives positive feedback from guests. Many visitors have praised the good and stable Wi-Fi connection, appreciating that it worked well during their stay. This allows guests to seamlessly connect multiple devices at once. Additionally, complimentary Wi-Fi is considered a perk by travelers, especially those who enjoy the convenience of staying online without any extra charges.
However, there are some mixed reviews regarding the speed and reliability of the internet connection. A few guests have noted issues such as slow speeds and frequent disconnections, requiring them to reconnect regularly within a short period. Despite these occasional drawbacks, others found the Wi-Fi to perform adequately for their needs, suggesting that the level of service may vary.
The hotel also provides convenient access to charging outlets, ensuring that guests can keep their electronic devices powered throughout their visit. This complements the Wi-Fi service, allowing travelers to stay connected and productive.
Overall, while there are isolated issues concerning the Wi-Fi, many guests have voiced satisfaction with the facility, underscoring the hotel's effort to provide accessible internet as part of a pleasant stay.
Business
Travelers heading to Hayward for business will find the Comfort Inn Hayward - Union City a practical choice. Business facilities are adequately met with a functional meeting room and a laundry space available for extended stays. Parking is a breeze, with plenty of well-lit and convenient spaces, ensuring easy access at any hour. The hotel boasts excellent value for money, making it a suitable option for both short-term visits and business trips. The location provides good transportation connections to the freeway, simplifying travel to destinations like Yosemite. Guests appreciate the reliable front desk service, which remains open around the clock, offering the freedom to check in at any hour. Additionally, the surrounding area offers plenty of shopping opportunities, adding a touch of convenience to any travel itinerary. Overall, visitors commend the hotel for its comfort and responsive management, ensuring a satisfying stay for business travelers.
No, Comfort Inn Hayward - Union City doesn't have any pool.
No, a spa isn't available at Comfort Inn Hayward - Union City.
No, Comfort Inn Hayward - Union City doesn't allow dogs.
No, parking facilities aren't available at Comfort Inn Hayward - Union City.
No, Comfort Inn Hayward - Union City doesn't have a gym.