Best Western St. Louis Airport North Hotel & Suites
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Summary of reviewsBest Western St. Louis Airport North Hotel & Suites is generally well-received by guests, with particular highlights around the breakfast offerings, staff service, and amenities such as the pool. Guests frequently commend the delicious hot breakfast, which, despite minor drawbacks like repetitive items and occasional discrepancies in quality, is often described as tasty and featuring a generous variety. The breakfast service is heralded as a satisfying start to the day for most visitors.
The hotel staff garners exceptional praise for their friendliness and professionalism. Guests consistently note the welcoming and helpful attitude of the team, with the front desk receiving particular accolades for its warmth and responsiveness. This positive interaction greatly enhances the guest experience.
The indoor pool and hot tub are considered enjoyable features, contributing to a well-rounded set of amenities that includes a fitness center. Though there are intermittent concerns about cleanliness and temperature, the pool remains a valued aspect for those looking to relax.
Cleanliness presents a more mixed picture, with many guests appreciating the overall clean aesthetic and fresh aroma of the hotel. The rooms are often noted for their comfort and cleanliness, particularly highlighting the comfortable beds. However, some concerns are raised about specific issues such as carpet cleanliness, stained towels, questionable bathroom conditions, and pool maintenance. Some guests also noted that dining areas could be better maintained. Despite these shortcomings, the hotel still provides a comfortable environment for many guests.
Overall, Best Western St. Louis Airport North Hotel & Suites delivers a positive experience primarily through its commendable breakfast, outstanding staff, and enjoyable amenities, despite some areas requiring attention in cleanliness and maintenance.
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The hotel staff garners exceptional praise for their friendliness and professionalism. Guests consistently note the welcoming and helpful attitude of the team, with the front desk receiving particular accolades for its warmth and responsiveness. This positive interaction greatly enhances the guest experience.
The indoor pool and hot tub are considered enjoyable features, contributing to a well-rounded set of amenities that includes a fitness center. Though there are intermittent concerns about cleanliness and temperature, the pool remains a valued aspect for those looking to relax.
Cleanliness presents a more mixed picture, with many guests appreciating the overall clean aesthetic and fresh aroma of the hotel. The rooms are often noted for their comfort and cleanliness, particularly highlighting the comfortable beds. However, some concerns are raised about specific issues such as carpet cleanliness, stained towels, questionable bathroom conditions, and pool maintenance. Some guests also noted that dining areas could be better maintained. Despite these shortcomings, the hotel still provides a comfortable environment for many guests.
Overall, Best Western St. Louis Airport North Hotel & Suites delivers a positive experience primarily through its commendable breakfast, outstanding staff, and enjoyable amenities, despite some areas requiring attention in cleanliness and maintenance.
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EV charging stations
Accessible Hotel
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Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The breakfast experience at Best Western St. Louis Airport North Hotel & Suites has generally received positive feedback from guests. Many guests appreciated the delicious hot breakfast, describing it as tasty with a generous variety of options. Although the breakfast service starts early and ends at 9:30, guests found the quality to be consistently good. The breakfast offerings, including items like hash browns, were frequently highlighted as great or even spectacular. However, some guests noted minor drawbacks such as repetitive menu items and slightly disappointing choices like salty eggs or hard potatoes. Overall, the breakfast at this hotel seems to be a satisfying start to the day for most visitors.
The Best Western St. Louis Airport North Hotel & Suites receives mixed feedback regarding its cleanliness. On the positive side, guests report the hotel is generally clean, exuding a fresh aroma that pervades the premises. Many reviewers commend the rooms for being clean and properly set up, with special mention of the comfortable beds. Some remarks highlight the hospitality of the friendly and helpful staff.
However, there are notable concerns that temper the otherwise favorable impressions. Some reviewers mention that the cleanliness of carpets could be improved, and certain rooms were not up to expected standards. A few guests encountered issues such as stained towels and untrustworthy bathroom conditions. The pool's maintenance is called into question, with descriptions indicating it was cloudy and green. Disturbingly, there are instances of pests being found in rooms and reports of dining areas lacking proper cleanliness. Additionally, some customers feel the upgrades promised did not meet their expectations. Overall, while there are positive aspects of cleanliness in the hotel, certain areas necessitate attention to ensure a consistently high standard.
The staff at Best Western St. Louis Airport North Hotel & Suites consistently receives high praise from guests for their exceptional friendliness and helpfulness. Many visitors highlight the team's professionalism and courteous demeanor, noting that their interactions with employees were characterized by a warm and accommodating attitude. The front desk, particularly under the management of Deidra, is frequently commended for being exceptionally pleasant and responsive. Overall, the hotel staff is recognized for being the epitome of friendliness and professionalism, contributing greatly to a positive guest experience.
The pool and hot tub at the Best Western St. Louis Airport North Hotel & Suites receive some positive mentions for adding to the overall experience, with guests expressing enjoyment of these facilities. Guests appreciated the indoor pool, noting it as a nice addition to their stay and part of a well-rounded set of amenities that includes a fitness center. However, several reviews indicate intermittent issues with pool cleanliness and maintenance, including reports of cloudiness, unpleasant odors, and occasional closures. A few guests also noted that the pool felt cold and suggested the need for a heater. Despite these concerns, the indoor pool remains a notable feature of the hotel, serving as a valued amenity for those guests seeking to unwind.
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Breakfast
Cleanliness
However, there are notable concerns that temper the otherwise favorable impressions. Some reviewers mention that the cleanliness of carpets could be improved, and certain rooms were not up to expected standards. A few guests encountered issues such as stained towels and untrustworthy bathroom conditions. The pool's maintenance is called into question, with descriptions indicating it was cloudy and green. Disturbingly, there are instances of pests being found in rooms and reports of dining areas lacking proper cleanliness. Additionally, some customers feel the upgrades promised did not meet their expectations. Overall, while there are positive aspects of cleanliness in the hotel, certain areas necessitate attention to ensure a consistently high standard.
Staff
Pool
Yes, Best Western St. Louis Airport North Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western St. Louis Airport North Hotel & Suites.
Yes, Best Western St. Louis Airport North Hotel & Suites welcomes dogs.
Yes, parking facilities are available at Best Western St. Louis Airport North Hotel & Suites.
Yes, Best Western St. Louis Airport North Hotel & Suites has a gym.
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