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Summary of reviewsThe Wellington Arms - Basingstoke-Reading has received glowing reviews across various categories, making it a standout choice for travelers seeking a comfortable and enjoyable stay. Its fantastic location, surrounded by picturesque country parks and walking areas, offers a serene and quiet environment despite being conveniently close to the A33 and various local sites. The property is spotlessly clean and sympathetically refurbished with the friendly staff enhancing the overall experience.
Guests highly praise the breakfast at The Wellington Arms - Basingstoke-Reading, which offers a comprehensive and extensive array of tasty options, including fresh fruit, cooked-to-order hot dishes and a variety of bakery items. The use of local ingredients and the ability to cater to all dietary requirements add to the quality of the dining experience. Despite minor issues such as undrinkable coffee or occasional shortages, the breakfast stands out as a significant highlight of the stay.
Dinner at the hotel's restaurant also receives high acclaim for its quality and taste with diners frequently praising the evening meals as brilliant and delicious. The superb environment and friendly staff contribute to an exceptional dining experience, even though some guests desire a more exciting menu selection.
The rooms at The Wellington Arms - Basingstoke-Reading are celebrated for their comfort, cleanliness and modern yet charming decor. Guests appreciate the spacious layouts, well-presented interiors and thoughtful amenities, such as high-quality toiletries, tea and coffee facilities and pet-friendly provisions. Beds are generally described as extremely comfortable, contributing to an overall restful stay.
Impeccable cleanliness throughout the property is a recurring theme, further emphasized by the stylish decor and attention to detail that creates a tranquil and welcoming atmosphere. Compliments for the diligent housekeeping staff and the clean, comfortable accommodations are frequent.
The exceptional staff at The Wellington Arms - Basingstoke-Reading are often described as lovely, friendly and helpful. Their warm demeanor and commitment to guest satisfaction, including going the extra mile for early check-ins and accommodating requests, significantly enhance the overall experience.
The hotel is also highly recommended for pet owners, thanks to its dog-friendly environment, complete with specific amenities for pets and a welcoming atmosphere. Despite minor drawbacks, such as the lack of a lift or occasional animal odor, the hotel’s high standards of cleanliness, attentive service and excellent amenities make it a highly recommended choice for travelers. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel welcomes dogs and they can accompany you for pub dining. They also offer bowls of water, Lily's Kitchen dog treats and hide chews.
Accessible Hotel
This hotel is listed as a popular accessible hotel in Hampshire, offering suitable accommodations for guests with accessibility requirements.
Hotel with EV Charging Stations
Family Friendly Hotel
4-Star Hotel
Room Types
Standard Double RoomThe spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room features a carpeted floor, heating, a flat-screen TV and garden views. The unit offers 1 bed.
Family RoomThe spacious family room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The family room provides a flat-screen TV, a sofa, a carpeted floor, heating as well as garden views.
Double or Twin RoomThe spacious twin/double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This twin/double room has a carpeted floor, heating, a flat-screen TV and garden views.
Guest Reviews
9.1
Excellent
Location
The Wellington Arms - Basingstoke-Reading is praised for its fantastic location surrounded by green country parks and local walking areas, offering a serene and quiet environment. Guests found it to be conveniently located just off the A33, making it easy to find and park without much road noise disturbing the rooms. The hotel's proximity to Reading Festival and various local sites makes it an ideal choice for different travel needs. While some noted that it is somewhat far from the nearest urban areas, the beautiful and peaceful setting seems to compensate well for this. The venue is spotlessly clean, well-maintained and sympathetically refurbished, adding to the overall appeal. The friendly staff further enhance the positive experience for guests at this well-regarded property.
Breakfast
The breakfast experience at The Wellington Arms - Basingstoke-Reading has been widely praised by guests. Guests consistently appreciate the comprehensive and extensive breakfast options, which include fresh fruit, hot dishes cooked to order and a variety of bakery items. Local ingredients are often used, adding to the authenticity and quality of the meals. Many reviewers found the breakfast to be tasty with numerous positive mentions of the quality and variety offered. The staff's attentiveness and friendliness also contribute to a positive dining experience.
Standout breakfast features include the flexibility and relaxed eating times, the ability to cater to all dietary requirements and the exceptional value for money. Freshly cooked breakfasts and a wide selection of items, from continental to hearty cooked options, ensure all guests are well-catered for. Specific highlights include first-class croissants, delicious sausage baps to go and excellent coffee.
However, a few guests encountered issues such as undrinkable coffee, food not being hot enough and occasional shortages in the continental section or fruit juices. Despite these minor drawbacks, the overall feedback emphasizes that breakfast at The Wellington Arms - Basingstoke-Reading is superb, making it a significant highlight of the stay.
Dinner
Dinner at The Wellington Arms - Basingstoke-Reading consistently receives high praise for its quality and taste. Guests frequently describe the food as excellent with many noting that both dinner and breakfast offerings are delicious. The restaurant is often highlighted for its superb environment and friendly staff, contributing to an exceptional dining experience. Many reviews emphasize that the evening meals are consistently brilliant with dishes described as perfect, very tasty and amazing. The service in the restaurant is also highly commended with the staff's friendliness enhancing the dining experience. Although some guests found the menu selection to be less exciting and noted the need for more staff, the general consensus is that the food quality remains very high, making for a delightful culinary experience at The Wellington Arms - Basingstoke-Reading.
Rooms
The Wellington Arms - Basingstoke-Reading has garnered significant praise for its rooms through numerous guest reviews. Guests repeatedly highlight the comfort and cleanliness of the rooms, noting spacious layouts and well-presented interiors. The rooms are lauded for their thoughtful amenities, including water, coffee, tea-making facilities, bathrobes and high-quality toiletries. Many reviews mention the modern and stylish decor, which successfully blends a contemporary feel with the charm of an older country pub.
The bathrooms receive notable mention, frequently described as large and lovely with some featuring excellent walk-in showers and wet rooms. The beds are consistently described as comfortable, contributing to an overall comfortable stay. Additional positive remarks cover the quietness of the rooms, despite occasional mentions of road noise mitigated by the presence of fans.
Attention to detail is apparent with many guests appreciating the little touches like beautifully done decor and high standards of fixtures and furnishings. The pet-friendly nature of the hotel is also noted with provisions such as dog beds and bowls. The rooms maintain a luxurious feel, making guests' stays enjoyable and comfortable.
Moreover, the hotel's friendly and attentive staff enhance the overall experience, contributing to a welcoming atmosphere. Guests appreciate the excellent service provided by the staff, alongside the high standard of cleanliness maintained in the rooms. Overall, the rooms at The Wellington Arms - Basingstoke-Reading are celebrated for their spaciousness, comfort, modern amenities and meticulous attention to detail.
Beds
The beds at The Wellington Arms - Basingstoke-Reading are mostly praised for their exceptional comfort. Guests frequently describe the beds as very comfortable or even super comfy with some highlighting the lovely bed linen and accessories in the rooms. A recurring highlight is the large, king-sized beds that add to the luxurious feel of the rooms. Many appreciate the thoughtful touch of a radio playing relaxing music upon entering the room, adding to the overall comfort.
However, not all reviews are positive. A few guests noted that they found the beds to be too hard or uncomfortable with some mentioning that the bed was quite hard or small and frumpy. Nonetheless, the majority of guests seem to enjoy a restful night's sleep on the comfortable and well-appointed beds, making The Wellington Arms - Basingstoke-Reading a popular choice for a cozy stay.
Cleanliness
The Wellington Arms - Basingstoke-Reading stands out for its impeccable cleanliness and comfortable accommodations. Not one area escapes the attention of the diligent housekeeping staff, making the entire place spotless and super clean. Guests repeatedly highlight the well-furnished rooms with comfy beds and large, tidy bathrooms that offer a perfect environment to unwind. The stylish decor and charming touches contribute to a serene atmosphere that feels both modern and welcoming.
The property is not only clean but also quiet, ensuring a restful stay. The attention to detail extends to the cleanliness throughout the hotel with fresh scents present wherever one goes. This high standard of cleanliness is matched by friendly and welcoming staff, who provide exceptional service and contribute to a pleasant experience.
The spacious rooms and quality accommodations are frequently noted with lovely, well-kept facilities and decor that add to the overall appeal. Indeed, the exceptional cleanliness and thoughtful touches make The Wellington Arms - Basingstoke-Reading a highly recommended choice for guests seeking a spotless, tranquil and comfortable stay.
Staff
The Wellington Arms - Basingstoke-Reading has garnered an outstanding reputation for its exceptional staff, who consistently deliver a warm and welcoming atmosphere. The adjectives "lovely," "friendly," and "helpful" frequently appear in reviews, reflecting the hotel's commitment to guest satisfaction. Exceptional service is a common theme with multiple mentions of staff going out of their way to ensure a pleasant stay. The reception team is highlighted for their friendliness and efficiency with special praise for early check-ins and organized processes. The kitchen and waiting staff, particularly during breakfast, are described as bubbly and attentive. The professionalism and dedication of the staff contribute to the overall comfortable and friendly vibe of the hotel. Guests also appreciate the knowledgeable and accommodating nature of the team, who take evident pride in their work. In addition to excellent service, reviewers often compliment the clean, comfortable rooms and wonderful meals offered at the bar and restaurant. The combination of high-quality accommodation, superb staff and a welcoming environment makes The Wellington Arms - Basingstoke-Reading a standout choice for travelers.
4 Star
The Wellington Arms - Basingstoke-Reading stands out as a superb hotel, praised for its excellent food and impeccable service. Renowned for providing good value for money, guests can't help but highlight the high quality of the items available, particularly noting the bathroom facilities and toiletries. It's an especially fab place for families, boasting a friendly and accommodating staff and welcoming to pets with its dog-friendly environment.
The overall experience at The Wellington Arms - Basingstoke-Reading exceeds expectations, making it a gem among hotels that visitors are eager to return to. Guests repeatedly recommend and rate it highly, despite a minor downside of not having a lift, which is the only noted drawback. For those seeking a great stay with attentive service and excellent amenities, The Wellington Arms - Basingstoke-Reading is highly recommended.
Dog Friendly
The Wellington Arms - Basingstoke-Reading is an excellent choice for travelers with pets, particularly dogs. The accommodation is praised for being exceptionally dog friendly with many guests noting the warm welcome and specific amenities provided for their pets. Clean, dog-friendly rooms come equipped with thoughtful touches such as dog beds, towels and water and food bowls, ensuring pets feel just as important as their owners. The staff's friendliness and quick response to queries further enhance the experience, making it a relaxing and enjoyable stay. Some guests mentioned a slight animal odor downstairs, but overall, the hotel's facilities cater well to those traveling with pets.
No, The Wellington Arms - Basingstoke-Reading doesn't have any pool.
No, a spa isn't available at The Wellington Arms - Basingstoke-Reading.
Yes, The Wellington Arms - Basingstoke-Reading welcomes dogs.
No, parking facilities aren't available at The Wellington Arms - Basingstoke-Reading.
No, The Wellington Arms - Basingstoke-Reading doesn't have a gym.