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Summary of reviewsHalo Hel receives widespread praise for its exceptional location, which seamlessly combines tranquility with convenience. Situated in a peaceful area yet close to the city center, main attractions and the beach, guests find it an ideal base for exploring the charming town. The hotel's high standards of cleanliness are consistently noted, ensuring a fresh, modern and spotless environment.
The rooms stand out for their spaciousness, thoughtful décor and apartment-like feel with practical amenities including well-equipped kitchenettes and comfortable beds. While the main beds receive glowing reviews for their comfort, there are some reservations about the less comfortable sofa beds in the living rooms.
Though the hotel does not offer on-site dining options, the well-equipped kitchenettes and communal kitchens on each floor provide ample convenience for meal preparations. This feature is particularly beneficial for families and travelers preferring culinary independence. Guests often suggest that the addition of a breakfast service could elevate the guest experience.
The staff at Halo Hel receive high marks for their friendliness and professionalism, often going above and beyond to ensure a pleasant stay. The presence of reliable WiFi, responsive service and secure parking further enhance the overall convenience. Although some guests find the parking fees steep, the secure and accessible parking options are appreciated.
Halo Hel’s commitment to accessibility with wheelchair-friendly amenities and pet-friendly policies earns additional praise. The pet-friendly environment allows guests to bring along their furry friends, adding to the hotel’s welcoming atmosphere, though some guests find the additional fees for pets unexpectedly high.
Overall, Halo Hel is highly recommended for its excellent location, cleanliness, well-furnished rooms and outstanding service, making it a comfortable and convenient choice for a variety of travelers. Show more
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Categories
Dog Friendly Holiday Park
This holiday park welcomes dogs, making it a suitable choice for travelers with pets. The location is near the Puck Bay and Baltic Sea.
Holiday Park with Parking
As a holiday park it is more likely to offer parking facilities for guests compared to apartments. It is located in Hel.
Accessible Holiday Park
Room Types
Deluxe ApartmentThis apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The apartment provides a seating area, a dining area, a wardrobe, a sofa and a flat-screen TV. The unit offers 2 beds.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a shower. This double room features a tea and coffee maker, heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
9.0
Excellent
Location
Halo Hel boasts a superb location that stands out in every review. Situated comfortably in a quiet and peaceful area, the hotel is conveniently close to the city center, main street and several key attractions including the beach, bay, main promenade, port and seal sanctuary. The proximity to the train station is a significant advantage, making it an ideal spot for travelers arriving by rail.
Guests appreciate the tranquility of the neighborhood, despite its closeness to bustling areas and essential amenities such as grocery stores, pharmacies and restaurants. Cleanliness is frequently highlighted with the property and its rooms described as spotless and modern.
The spacious, well-equipped rooms and the friendly, professional staff enhance the overall experience, making Halo Hel a perfect base for exploring the charming town. Whether for a short walk to the beach or a leisurely stroll through Hel’s attractions, the hotel’s location is highly praised for its convenience and accessibility.
Breakfast
Halo Hel impresses guests with well-equipped kitchenettes on each floor, allowing visitors the flexibility to prepare their own meals. Although the property does not offer an option to purchase breakfast, this feature is appreciated by many. Some guests mention the convenience of heading to the city center to explore various dining options. However, a common sentiment is that adding a breakfast service or buffet-style breakfast could enhance the overall experience. The absence of breakfast, dining options or even a coffee vending machine and early morning coffee service are noted as areas for improvement. With breakfast on-site, Halo Hel could strive for a perfect guest experience.
Dinner
Halo Hel offers various amenities that make it a convenient option for guests who prefer culinary independence. Each room comes equipped with practical kitchen facilities including plates, cups, cutlery, a kettle, fridge, microwave and even coffee and tea sachets. Additionally, there is a communal kitchen area on every floor, providing an option for those who wish to prepare simple meals. This feature is particularly beneficial for families and guests traveling with small children. While the communal kitchens are handy, they are somewhat limited, lacking essential cooking utensils and more comprehensive utilities beyond two ovens. Despite this minor shortcoming, the overall kitchen setup in Halo Hel makes it an excellent choice for guests wishing to handle some of their own meal preparations during their stay.
Rooms
Halo Hel boasts rooms that stand out for their spaciousness, modern furnishings and cleanliness. Guests frequently noted the high standards of maintenance and the stylish, thoughtful décor. Many rooms feature separate bedrooms and living areas, creating a comfortable, apartment-like feel. Practical amenities such as kitchenettes on each floor, mini fridges, microwaves and full sets of plates and cutlery add to the convenience, making stays particularly accommodating for families and those planning longer visits.
The rooms are decorated in a bright, coastal theme, adding a pleasant, maritime atmosphere to the accommodations. The large, comfortable beds and well-equipped bathrooms with roomy showers contributed to a relaxing experience for many reviewers. Guests appreciated the additional facilities like shared kitchens and the practicality of having equipment such as kettles and microwaves in their rooms.
The cleanliness of the rooms was consistently praised with many noting that the spaces were spotless, nicely decorated and exactly as depicted in photos. The modern renovations and well-maintained interiors were highlighted, giving guests a sense of staying in a fresh and new environment.
Coupled with excellent sound insulation for a peaceful stay and a good location near the train station, Halo Hel offers high-quality rooms that meet a variety of needs, whether for a short overnight stay or an extended visit. Overall, the well-furnished and thoughtfully designed spaces meet the expectations of many guests seeking a comfortable and stylish stay.
Beds
At 'Halo Hel', guests rave about the exceptional comfort of the beds. The main sleeping areas boast very comfortable double and large beds with excellent mattresses and pillows. Multiple reviewers highlight the spacious, cozy and supportive sleeping arrangements that contribute to a restful night's sleep. Beds in the bedrooms are particularly praised for their comfort, often described as firm yet inviting.
However, there are notable issues with the living room's fold-out sofas. Many guests found these sofa beds to be uncomfortable, sunken and even creaky, making them unsuitable for sleeping. Despite the discomfort of the additional sleeping options, the primary beds stand out, providing an overall comfortable and pleasant accommodation experience. While the beds in the bedrooms and main sleeping areas are consistently comfortable, the reviews underscore the need for improvement in the supplementary sleeping arrangements.
Cleanliness
Guests consistently highlight the high standards of cleanliness at Halo Hel, making it a standout feature of this accommodation. Reviewers frequently describe the property and its rooms as very clean, tidy and well-maintained. The rooms are noted for being clean and comfortable, often matching their descriptions and photos. Bathrooms, apartments and common areas all receive praise for their spotless condition.
The hotel interiors are appreciated not only for their cleanliness but also for being nicely furnished and decorated, providing a modern and fresh environment. Many guests mention that the sheets, towels and bedding are clean and crisp, contributing to a pleasant stay. The service is also positively reviewed with friendly staff and efficient cleaning routines adding to the overall satisfaction.
Few issues are noted and those that are mentioned, such as minor upkeep in grout and silicone, do not overshadow the overall positive impression. The hotel's great location, combined with the high standard of cleanliness, makes it a preferred choice for many travelers seeking a comfortable and clean stay.
Staff
The reviews of the staff at Halo Hel paint a picture of exceptional service and hospitality. Guests repeatedly highlight the friendliness and helpfulness of the staff with numerous mentions of their courteous and professional demeanor. The reception service, in particular, receives high praise for being warm, welcoming and accommodating with specific shoutouts to individuals like Ms. Asia and Elisabetha who made notable positive impressions. Guests appreciate the staff's willingness to go the extra mile, such as finding storage for bikes or allowing late check-outs, thereby enhancing their overall experience. Cleanliness and high-quality service are also frequently noted, contributing to the overall comfort and satisfaction of the guests. Overall, the staff at Halo Hel consistently provides a welcoming ambiance that makes guests feel valued and well-cared for during their stay.
Wi-Fi
The WiFi at Halo Hel generally receives positive feedback. Many guests found the WiFi to work great, reliable and fast throughout the facility. It is highlighted as functioning well, especially in conjunction with the TV service. Despite these positive notes, there are some mentions of spotty signal quality and occasional connection drops, which indicate that the WiFi experience may vary slightly. Overall, guests can expect a dependable WiFi connection during their stay.
Parking
Parking at Halo Hel has been a focal point of many guest reviews, largely echoing a similar theme of availability but with associated costs that some guests find excessive. The hotel offers ample, well-maintained and secure parking options, including private and monitored spaces. The convenience of having parking right at the property is appreciated by many and the presence of a cycle shelter adds further value for guests traveling with bicycles.
However, the paid nature of parking with fees ranging from 15 to 50 PLN per day depending on the season, has not gone unnoticed. Several guests noted that parking fees seem steep and even called for complimentary parking as part of the room rate, especially during the off-season. Despite the added assurance of security and monitoring, the additional cost has left some guests feeling that parking should have been included in their stay to avoid what they consider unnecessary expenses.
In summary, while parking at Halo Hel is secure, accessible and well-organized, the add-on fees have sparked mixed feelings among guests who otherwise appreciate the facility's convenience.
Accessible
Halo Hel stands out as an accessible haven with its emphasis on inclusivity and convenience. The hotel is equipped with a modern, fast elevator, ensuring ease of movement across all floors. Its wheelchair accessible areas and well-marked routes provide confidence and independence to guests with disabilities. The presence of a reliable elevator and a wheelchair ramp further enhances accessibility.
Guests frequently commend the strategic location, allowing for a serene experience while being a short distance from the bustling city center, the beach and the train station. This makes exploring local attractions, dining at nearby restaurants and commuting exceptionally convenient.
The staff's round-the-clock service and their friendly demeanor contribute to a welcoming atmosphere. Additionally, the hotel caters well to pet owners, offering large and comfortable pet-friendly rooms. Halo Hel synthesizes accessibility and strategic location, creating a comfortable stay for all.
Dog Friendly
Halo Hel enjoys a glowing reputation for its pet-friendly accommodations, making it an attractive option for guests looking to travel with their dogs. The hotel's welcoming attitude towards pets stands out with many visitors appreciating the ease with which they can bring along their furry friends. Dogs of all sizes, from small Yorkies to larger breeds like Rottweilers, are allowed, adding to the facility's inclusive pet policy.
Guests frequently see dogs around the hotel, which adds to the friendly atmosphere and community feel. The ability to take dogs out at any time also offers flexibility, which pet owners find convenient. The hotel maintains a high standard of cleanliness even with pets on the premises, ensuring a pleasant stay for all visitors.
However, several reviews mention a notable downside: the high additional fees for dogs. The standard fee is 30 PLN per dog, which some guests feel is quite steep, especially when bringing more than one dog. This extra cost can be a surprise, as it is not always visible in the initial booking process.
Despite the added expenses, the overall sentiment is positive with many recommending the hotel for families and pet lovers. In summary, Halo Hel is lauded for its pet-friendly policies and the comfort it provides to both human and canine guests, albeit with a consideration for the extra costs involved.
No, Halo Hel doesn't have any pool.
No, a spa isn't available at Halo Hel.
Yes, Halo Hel welcomes dogs.
Yes, parking facilities are available at Halo Hel.