The Dragonfly Hotel Peterborough is consistently praised for its excellent location, offering a picturesque and serene environment ideal for relaxation. Situated close to a stunning rowing lake and not far from the city centre, the hotel provides convenient access to both outdoor activities and urban amenities. Guests appreciate the ample parking and easy transportation options, along with the hotel's modern, clean facilities and friendly, helpful staff.
The breakfast experience, while receiving mixed reviews, is generally seen as satisfactory. Many guests highlight the decent spread of traditional English breakfast items and the pleasant dining area with views over the lake. Although some guests note issues with food variety, replenishment and service inconsistencies, the overall breakfast quality is deemed good value, particularly when included in the room rate.
Dining at the hotel's restaurant elicits varied reviews. Many guests commend the tasty dishes, particularly the steaks and pizzas and find the dining experience pleasant and reasonably priced. However, there are frequent complaints about limited menu options, variable food quality and slow service. Despite these issues, guests who experience well-prepared meals often find the dining adds value to their stay.
Rooms at the Dragonfly Hotel are marked by cleanliness, spaciousness and modern amenities. Guests often mention the clean and comfortable rooms with lovely views, particularly those overlooking the lake. While some rooms suffer from dated decor, poor ventilation and occasional maintenance issues, the general consensus is that the rooms provide a comfortable and enjoyable stay.
Cleanliness overall in the hotel is noted positively with many rooms and bathrooms described as spotless and well-maintained. However, some guests report inconsistencies, such as dust, insufficient deep cleaning and occasional mold.
The staff at Dragonfly Hotel Peterborough receive high praise for their friendliness, helpfulness and overall professionalism. Individuals like Jamie, Cat, Riley, Danny, Stacey and Michelle are often highlighted for their exceptional service. Although there are occasional reports of indifferent or rude receptionists, the majority of staff interactions are positive, contributing to a welcoming atmosphere.
The hotel's free WiFi service has mixed reviews. Some guests find it stable and quick, while others experience connectivity issues and find it unreliable, especially in certain rooms. The availability and ease of accessing the WiFi contribute positively for some, but improvements are necessary to ensure consistent connectivity.
The parking facilities receive high praise for being ample, free and convenient, which enhances the overall guest experience. The added convenience of EV charging stations is appreciated by guests with electric vehicles, despite occasional issues with charger functionality.
Families find Dragonfly Hotel Peterborough to be a highly accommodating choice with spacious rooms, a children's play area and a friendly atmosphere suitable for family gatherings and special occasions. The hotel's superb location adds to the convenience for family stays.
For golf enthusiasts, the hotel’s proximity to a golf course and scenic views over the lake and golf area are standout features, adding to the appeal of the location.
Beds at the hotel receive mixed but generally positive feedback with many guests commenting on their comfort and size. Overall, the Dragonfly Hotel Peterborough is seen as a well-located, clean and friendly option for travelers, though certain areas like dining and WiFi could benefit from improvements.
Thorpe Lodge Hotel enjoys a prime and convenient location, making it a popular choice for travelers. Just a short 10-minute walk from the city center and the train station, the hotel benefits from easy access to various amenities, including a supermarket across the street and a nearby bus stop. The hotel's free and secure parking further adds to its appeal.
The rooms are generally described as clean, comfortable and well-stocked with amenities like tea and coffee, boasting comfortable beds and fresh linen. Many guests have appreciated the cozy, well-presented spaces and the availability of hot water. Despite these positives, some rooms have been reported as either too hot, too cold or in need of renovation with occasional complaints about noise and unpleasant odors.
Cleanliness receives mixed reviews; while many guests commend the hotel's tidy rooms and friendly atmosphere, others have pointed out maintenance issues, stale smells and inconsistent sanitation. The staff is frequently praised for their welcoming and friendly demeanor, enhancing the guests' experience despite occasional mentions of unavailability or unprofessional behavior.
Breakfast services have been a significant letdown for many with the advertised breakfast often unavailable due to ongoing kitchen renovations, causing disappointment amongst guests relying on it.
The hotel's WiFi service has received varied feedback. While some guests found the connection reliable and suitable for streaming, others encountered issues with connectivity, lack of WiFi codes and poor signals in rooms.
Parking is a strong point for Thorpe Lodge Hotel with guests appreciating the free, ample and secure facilities that provide easy access to the town and major roads.
In summary, Thorpe Lodge Hotel excels in location, staff friendliness and parking facilities, offering good value for money. However, potential guests should be aware of occasional shortcomings in room maintenance, cleanliness and breakfast availability, which can affect the overall stay experience.
Holiday Inn Express Peterborough by IHG, receives high marks from guests for a comfortable, convenient and clean stay. Its location is deemed strategic and well-suited for travelers needing proximity to the A1 motorway, ensuring easy access to Peterborough’s city center and the East of England Showground. Despite its closeness to major roads, the hotel maintains a quiet environment, making it ideal for restful overnight stays. Guests frequently commend the hotel for its value for money, cleanliness and helpful staff.
The breakfast offerings at the hotel are consistently praised for their quality, variety and value. Guests appreciate the self-serve buffet, which includes options like a full English breakfast, cereals, fruits and gluten-free choices. The breakfast is often described as excellent, superb and substantial with many valuing its inclusion in the room rate. The breakfast room’s cleanliness and the staff's accommodating nature further enhance the experience.
The dinner experience presents mixed reviews due to limited menu options and occasional quality issues, prompting guests to explore nearby dining alternatives, including the adjacent Harvester restaurant. However, some items like vegetarian sausages and veg burgers receive positive remarks and the service is generally found to be great.
Rooms at the hotel are praised for their cleanliness and comfort, particularly the spacious family rooms. They are well-equipped with modern amenities, comfortable beds and clean bathrooms. Although minor inconveniences such as room temperature issues and limited decor variety are noted, they do not significantly detract from the overall positive experience.
A consistent highlight across reviews is the hotel's exceptional cleanliness, maintained both in the rooms and common areas. The diligence of the cleaning staff ensures a spotless environment, contributing to a welcoming stay.
The staff at Holiday Inn Express Peterborough receive frequent praise for their friendliness, attentiveness and professionalism. Guests appreciate the staff’s efforts to go above and beyond, creating a hospitable and supportive environment.
WiFi services are generally reliable, especially in public areas with free access meeting the needs of most travelers. However, a few guests encountered minor connectivity issues.
Parking is another positive aspect with free, ample spaces available in front of the hotel. Though busy periods can sometimes make finding a spot challenging, the overall experience is hassle-free.
The hotel is family-friendly, offering large family rooms, a quiet atmosphere and proximity to local amenities. Families find the breakfast accommodating and the check-in process straightforward, though some report minor issues with room space and ventilation.
Comfortable beds are a standout feature, enhancing the restful stay, although sofa beds receive mixed reviews. Overall, the beds contribute significantly to guest satisfaction.
As a three-star establishment, Holiday Inn Express Peterborough offers excellent value for money with clean, comfortable accommodations, friendly staff and adequate amenities, making it an optimal choice for short stopovers and budget-conscious travelers.
Park Inn by Radisson Peterborough enjoys an outstanding central location that affords guests easy access to the city’s main attractions, restaurants, shops and public transport, including the train station. Guests appreciate the convenience of on-site parking, which enhances their overall experience.
The hotel's breakfast receives glowing reviews for its variety, freshness and value for money. Guests particularly enjoy the buffet-style offerings with both continental and traditional English breakfast items, praising the friendly breakfast staff. The dining experience at dinner, though generally well-received in terms of food quality and ambiance, has room for improvement in terms of menu variety and availability of some options.
The rooms at the hotel are noted for their spaciousness, cleanliness and comfort, particularly the beds, which many found extremely comfortable. However, there were occasional minor issues related to maintenance and the absence of refrigerators in the rooms. Cleanliness throughout the hotel is consistently praised with modern, tidy rooms and common areas contributing to a pleasant atmosphere.
Staff at the hotel are frequently commended for their friendliness, professionalism and willingness to go the extra mile to assist guests. This high level of customer service significantly enhances the overall guest experience.
The hotel's free Wi-Fi is generally reliable and appreciated for its strength and convenience, although there were occasional comments on slow speeds. Parking is largely sufficient and convenient, but some guests noted that spaces can be limited during peak times, necessitating alternative arrangements.
Families find the hotel accommodating with spacious rooms and a welcoming environment for children, although specific activities for kids were not mentioned. Business travelers also benefit from the hotel's excellent facilities, convenient location and dependable amenities.
Overall, Park Inn by Radisson Peterborough is well-regarded for offering a high level of comfort and convenience with excellent customer service, making it a solid choice across various guest categories.