Arkadia Hotel & Hostel
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Summary of reviewsArkadia Hotel & Hostel in Helsinki offers a strategic and convenient location, particularly appealing for travelers needing proximity to Helsinki Airport with a drive of around 9 to 15 minutes. Public transportation is accessible with several bus stops nearby, providing frequent services to central Helsinki. Despite being on the outskirts of the city, the area is peaceful, offering a quiet retreat with green surroundings and basic amenities like supermarkets. The location near major roads makes it a practical stopover for road travelers.
Breakfast at Arkadia Hotel & Hostel receives mixed reviews. Some guests praised the hearty and varied breakfast options, while others were disappointed by the inconsistent availability and quality. The lack of clear communication about whether breakfast is included or available also caused frustration for some visitors.
Guest feedback about the rooms is varied. While many guests appreciate the decent room sizes, comfortable bedding and cleanliness, other reviews mention issues such as a lack of air conditioning, inconsistencies between advertised photos and actual rooms, poor noise insulation and shared facilities in need of better upkeep. Despite these drawbacks, the hotel's affordability and practical amenities like free parking are positive aspects.
Cleanliness is another area with mixed feedback. Many guests found their rooms clean and well-maintained with satisfactory housekeeping in shared spaces. However, numerous reviews highlight cleanliness issues in common areas, citing dirty kitchens, bathrooms and signs of neglect that detract from the overall experience.
The staff at Arkadia Hotel & Hostel receives a mix of praise and criticism. Positive reviews highlight the friendliness, helpfulness and multilingual capabilities of some staff members. However, complaints about unprofessionalism, poor communication and check-in difficulties also appear frequently.
WiFi connectivity at the hotel is another point of mixed reviews. Positive comments come from those who found the WiFi in the administrative building to work well, while others experienced weak or non-existent connections in certain areas, leading to frustration.
For those traveling by car, Arkadia Hotel & Hostel provides abundant and free parking, which guests find convenient and safe. The ample parking space and proximity to the hotel's entrance are primary advantages, although minor organizational issues occasionally arise.
Regarding beds, guests report a generally comfortable experience with clean linens and adequate mattresses, despite some inconsistencies in mattress quality and a few issues with creaky or aged bunk beds.
Business travelers appreciate the cost-effective and convenient location, suitable for short stays with essential services available. However, accessible facilities received mixed reviews with positives around public transport connections and negatives about ongoing renovations impacting accessibility.
The hotel is also a practical choice for pet owners. Pets are accommodated well with additional but reasonable fees, easy access to the outside and suitable walking areas. Despite some maintenance concerns in pet-friendly rooms, most guests found the overall experience positive.
In summary, Arkadia Hotel & Hostel offers an affordable stay with strong points in location, public transportation access and pet-friendliness, though improvements are needed in certain areas such as cleanliness, consistency in service and staff professionalism.
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Breakfast at Arkadia Hotel & Hostel receives mixed reviews. Some guests praised the hearty and varied breakfast options, while others were disappointed by the inconsistent availability and quality. The lack of clear communication about whether breakfast is included or available also caused frustration for some visitors.
Guest feedback about the rooms is varied. While many guests appreciate the decent room sizes, comfortable bedding and cleanliness, other reviews mention issues such as a lack of air conditioning, inconsistencies between advertised photos and actual rooms, poor noise insulation and shared facilities in need of better upkeep. Despite these drawbacks, the hotel's affordability and practical amenities like free parking are positive aspects.
Cleanliness is another area with mixed feedback. Many guests found their rooms clean and well-maintained with satisfactory housekeeping in shared spaces. However, numerous reviews highlight cleanliness issues in common areas, citing dirty kitchens, bathrooms and signs of neglect that detract from the overall experience.
The staff at Arkadia Hotel & Hostel receives a mix of praise and criticism. Positive reviews highlight the friendliness, helpfulness and multilingual capabilities of some staff members. However, complaints about unprofessionalism, poor communication and check-in difficulties also appear frequently.
WiFi connectivity at the hotel is another point of mixed reviews. Positive comments come from those who found the WiFi in the administrative building to work well, while others experienced weak or non-existent connections in certain areas, leading to frustration.
For those traveling by car, Arkadia Hotel & Hostel provides abundant and free parking, which guests find convenient and safe. The ample parking space and proximity to the hotel's entrance are primary advantages, although minor organizational issues occasionally arise.
Regarding beds, guests report a generally comfortable experience with clean linens and adequate mattresses, despite some inconsistencies in mattress quality and a few issues with creaky or aged bunk beds.
Business travelers appreciate the cost-effective and convenient location, suitable for short stays with essential services available. However, accessible facilities received mixed reviews with positives around public transport connections and negatives about ongoing renovations impacting accessibility.
The hotel is also a practical choice for pet owners. Pets are accommodated well with additional but reasonable fees, easy access to the outside and suitable walking areas. Despite some maintenance concerns in pet-friendly rooms, most guests found the overall experience positive.
In summary, Arkadia Hotel & Hostel offers an affordable stay with strong points in location, public transportation access and pet-friendliness, though improvements are needed in certain areas such as cleanliness, consistency in service and staff professionalism.
Cheap Hotel
Arkadia Hotel & Hostel offers budget-friendly accommodation with both hotel rooms and hostel dorms. It provides essential amenities and is suitable for travelers seeking affordable options.
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Arkadia Hotel & Hostel benefits from a strategic location in terms of public transportation and proximity to the airport. The hotel is notably close to the Helsinki Airport, about a 9 to 15-minute drive for most travelers. This makes it particularly suitable for those needing a place to stay overnight before catching a flight. Additionally, there's ample parking space for those arriving by car and the road access is convenient with minimal traffic.
Public transportation is another highlight. There are multiple bus stops within a short walking distance of the hotel, providing frequent services to the city center, which takes about 30 to 40 minutes. This accessibility makes it relatively easy for guests to reach central Helsinki and its attractions. Despite being located on the outskirts of the city, the availability of buses, even late at night, ensures that visitors can navigate around with ease.
The surrounding area offers a few conveniences such as supermarkets, including Lidl and gas stations. Although the hotel's setting may not be ideal for those seeking vibrant city life, it does offer a peaceful retreat with a quiet evening atmosphere and green surroundings. Its location near the ring road and Highway 4 also makes it an excellent stopover point for road travelers or those coming from places like Lahti.
While some guests felt the hotel is quite remote and potentially misleading in its name, many found the relative peace, accessibility and affordability to outweigh these concerns. With an acceptable price-quality ratio, Arkadia provides a decent option for budget-conscious visitors looking for proximity to the airport and adequate connections to the heart of Helsinki.
Arkadia Hotel & Hostel presents a mixed picture when it comes to breakfast options. Several guests appreciated hearty, delicious and varied breakfasts, highlighting the diversity and ample quantity of food available in the buffet. They enjoyed the rich selection and homemade meals available in the common kitchen area, praising the nice and amazing breakfast experiences. For some, the breakfast was very good and satisfactory.
However, many guests expressed their disappointment over breakfasts that were either not provided or failed to meet their expectations, despite being advertised. Numerous reviews mention the lack of breakfast services with some guests not receiving breakfast they had paid for or being informed that breakfast was not available due to reasons such as out-of-season schedules. The delayed service, limited variety and occasional poor quality of food also contributed to a less favorable dining experience for some.
It appears that while there are positive remarks about some hearty and tasty breakfasts at Arkadia Hotel & Hostel, consistency in service and clarity about breakfast availability need significant improvements.
Arkadia Hotel & Hostel receives mixed feedback from guests with notable positive and negative aspects. On the bright side, many reviewers appreciate the decent room sizes and comfortable, clean bedding. Rooms often come with practical furnishings, such as a desk, wardrobe and good-sized bed, which add to the overall comfort. Cleanliness is usually mentioned positively with quite a few guests highlighting their rooms as clean, neat and tidy. The hotel also scores points for affordability and practical amenities like free parking and mini bars in some units.
However, several negative points cast a shadow over these positives. The lack of air conditioning is a recurring issue, leading to uncomfortably hot rooms, particularly those without windows, contributing to a musty smell. Multiple reviews highlight inconsistencies between the advertised room photos and the actual state of the rooms with some spaces described as dark, dirty and in need of renovation. Noise insulation is also a problem, as thin walls mean guests can often hear neighbors.
Additionally, shared bathroom facilities are noted as being in poor condition and some rooms suffer from poor ventilation. Other issues include broken fixtures, outdated or worn furniture and inadequate room amenities such as non-functional televisions and insufficient tableware in the kitchen areas. Overall, while the value for money and helpful staff are appreciated, the hotel needs significant improvements in maintenance and comfort to meet many guests' expectations.
Arkadia Hotel & Hostel offers a mixed experience when it comes to bedding. Despite some inconsistencies, many guests found the beds to be generally comfortable with clean bed linens and towels. The mattresses were described as good or even great by some, providing a satisfactory night's sleep. Bunk beds seem to be a hit with children, although they sometimes creak and can be old or broken.
Several reviews highlight good mattresses and pillows, contributing to an overall comfortable experience. However, some guests reported issues with hard mattresses, thin or worn-out mattresses and bed frames that could be felt through the bedding. Additionally, reports of bedbugs and unwashed, stained bed sheets detract from the positive remarks.
Cleanliness is a recurring theme with most reviews confirming tidy beds and fresh linens. Despite this, there were mentions of sagging beds, hard beds without toppers and flimsy or squeaky frames. Noise was also an issue for some, making it difficult to sleep soundly.
In summary, while Arkadia Hotel & Hostel provides a generally comfortable and clean sleeping environment at an affordable price, the experience can vary widely depending on the specific bed and room assigned.
Arkadia Hotel & Hostel has garnered mixed feedback regarding its cleanliness from guest reviews. On the positive side, many guests found the rooms to be clean with clean linens, bed sheets and towels frequently mentioned. Some highlighted the overall cleanliness as satisfactory with clean and tidy shared spaces like bathrooms, toilets and showers. Housekeeping staff were noted to be friendly and the main rooms were often described as clean, cozy and quiet.
However, substantial concerns were raised about the general state of cleanliness, especially in common areas and shared facilities. Numerous reviews describe the communal kitchen, bathrooms and corridors as extremely dirty with mentions of musty smells, unclean toilets and dirty showers. The condition of the hostel is described as neglected with broken fixtures, dirty floors and walls and pervasive dust and dirt.
Specific issues like the lack of proper cleaning, dirty dishes left in the kitchen and unwashed and stained bed linens were recurring themes. There were also mentions of unpleasant smells, including cigarettes and mold, adding to the overall discomfort of some stays. Some guests even cited extreme cases of dirtiness, making the place seem unsanitary with mentions of unpleasant findings such as used syringes and bodily fluids.
Overall, while individual rooms might meet satisfactory cleanliness standards, the communal areas need significant improvement to match the cleanliness expectations of many travelers.
The staff at Arkadia Hotel & Hostel has received mixed reviews from guests. Many guests appreciated their friendliness, politeness and helpfulness, noting that the receptionists often went out of their way to accommodate requests such as room changes or late arrivals. The multilingual capabilities of some staff members, particularly with English and Russian, were also appreciated, making communication smoother for international travelers.
However, there were numerous complaints about the professionalism and demeanor of some staff members, describing them as unprepared, absent or even impolite. Several reviews pointed out issues with specific staff members who exhibited rude behavior or failed to communicate effectively, particularly in Finnish. Guests also reported difficulties with the check-in process and the reception being located in a different building, making it less convenient. Overall, while there are certainly positive aspects to the staff's interactions, significant concerns about consistency and professionalism persist.
Guests’ reviews of the WiFi at Arkadia Hotel & Hostel present a mixed experience. Some visitors reported that WiFi in the administrative building works well and found the reception quick to respond to inquiries on Booking. Certain guests noted that WiFi came at no additional charge and they were satisfied with the service, describing it as good and working fine in their rooms. However, others had less favorable experiences with accounts of weak or non-existent WiFi in specific areas or rooms and instances where the internet was down during the evenings. Additionally, some guests highlighted that not all TV channels were functional, which could be a minor inconvenience for those relying on in-room entertainment. Overall, while there are pockets of reliable service, consistency in WiFi connectivity remains an issue for some parts of the hotel.
Arkadia Hotel & Hostel is a solid choice for travelers arriving by car, thanks to its ample and free parking options. Many guests have highlighted the convenience of free parking as a major perk, finding it easy to park their vehicles either right in front of the hotel or close to the entrance. The parking lot is described as spacious, affordable and safe with no significant issues reported in terms of finding a spot. Some reviews mention that the proximity of the parking to the rooms is particularly convenient, though rooms facing the parking lot might experience some noise. Additionally, the presence of a gas station in the hotel yard adds another layer of convenience for those traveling long distances. However, a few guests noted occasional difficulties with leaving the parking lot and finding available spaces during busy nights, alongside comments on the parking being poorly organized at times. Despite these minor inconveniences, the general consensus about the parking at Arkadia Hotel & Hostel remains positive.
Business travelers find Arkadia Hotel & Hostel in Helsinki to be a convenient and cost-effective option for short stays. The location is advantageous for those working nearby, making day-to-day commutes manageable. The 24-hour reception, despite occasional issues, provides flexibility for late arrivals. Although there's no mention of specific business services, the hotel meets basic needs with amenities like towels. Overall, it's suitable for quick overnight stays during business trips, offering good service quality and affordability.
Arkadia Hotel & Hostel receives mixed reviews regarding accessibility for guests with disabilities. On the positive side, the hotel is noted for its overall accessibility and proximity to public transportation. Buses directly connect guests to Helsinki and it is only a short distance from the airport. The hostel is also appreciated for having an elevator and accessible public transport options nearby. Guests have found it easy to travel to the city center using public transport and the hotel's good location is highlighted. However, one major downside mentioned is that the accessible toilet was under renovation, leading to some inconvenience. For road travelers, the hostel remains a suitable option. Despite these positives, one review mentioned a poor experience, describing their stay as a disaster, indicating some inconsistencies in guest experiences.
Arkadia Hotel & Hostel offers several enticing features for guests traveling with dogs. The hotel permits pets, although there is an additional fee for this service, which some guests found slightly excessive given the cleanliness level. Visitors appreciated the convenience of direct access to the outside, making it easy to take their dogs out for walks. The surrounding area also provides excellent options for walking dogs, contributing to a peaceful and reclusive stay. Ground floor rooms with near-private access further enhance the experience for those staying with their pets. Despite a few concerns, such as the need to address maintenance issues in pet-friendly rooms, the overall consensus is that the hotel accommodates pets well.
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Location
Public transportation is another highlight. There are multiple bus stops within a short walking distance of the hotel, providing frequent services to the city center, which takes about 30 to 40 minutes. This accessibility makes it relatively easy for guests to reach central Helsinki and its attractions. Despite being located on the outskirts of the city, the availability of buses, even late at night, ensures that visitors can navigate around with ease.
The surrounding area offers a few conveniences such as supermarkets, including Lidl and gas stations. Although the hotel's setting may not be ideal for those seeking vibrant city life, it does offer a peaceful retreat with a quiet evening atmosphere and green surroundings. Its location near the ring road and Highway 4 also makes it an excellent stopover point for road travelers or those coming from places like Lahti.
While some guests felt the hotel is quite remote and potentially misleading in its name, many found the relative peace, accessibility and affordability to outweigh these concerns. With an acceptable price-quality ratio, Arkadia provides a decent option for budget-conscious visitors looking for proximity to the airport and adequate connections to the heart of Helsinki.
Breakfast
However, many guests expressed their disappointment over breakfasts that were either not provided or failed to meet their expectations, despite being advertised. Numerous reviews mention the lack of breakfast services with some guests not receiving breakfast they had paid for or being informed that breakfast was not available due to reasons such as out-of-season schedules. The delayed service, limited variety and occasional poor quality of food also contributed to a less favorable dining experience for some.
It appears that while there are positive remarks about some hearty and tasty breakfasts at Arkadia Hotel & Hostel, consistency in service and clarity about breakfast availability need significant improvements.
Rooms
However, several negative points cast a shadow over these positives. The lack of air conditioning is a recurring issue, leading to uncomfortably hot rooms, particularly those without windows, contributing to a musty smell. Multiple reviews highlight inconsistencies between the advertised room photos and the actual state of the rooms with some spaces described as dark, dirty and in need of renovation. Noise insulation is also a problem, as thin walls mean guests can often hear neighbors.
Additionally, shared bathroom facilities are noted as being in poor condition and some rooms suffer from poor ventilation. Other issues include broken fixtures, outdated or worn furniture and inadequate room amenities such as non-functional televisions and insufficient tableware in the kitchen areas. Overall, while the value for money and helpful staff are appreciated, the hotel needs significant improvements in maintenance and comfort to meet many guests' expectations.
Beds
Several reviews highlight good mattresses and pillows, contributing to an overall comfortable experience. However, some guests reported issues with hard mattresses, thin or worn-out mattresses and bed frames that could be felt through the bedding. Additionally, reports of bedbugs and unwashed, stained bed sheets detract from the positive remarks.
Cleanliness is a recurring theme with most reviews confirming tidy beds and fresh linens. Despite this, there were mentions of sagging beds, hard beds without toppers and flimsy or squeaky frames. Noise was also an issue for some, making it difficult to sleep soundly.
In summary, while Arkadia Hotel & Hostel provides a generally comfortable and clean sleeping environment at an affordable price, the experience can vary widely depending on the specific bed and room assigned.
Cleanliness
However, substantial concerns were raised about the general state of cleanliness, especially in common areas and shared facilities. Numerous reviews describe the communal kitchen, bathrooms and corridors as extremely dirty with mentions of musty smells, unclean toilets and dirty showers. The condition of the hostel is described as neglected with broken fixtures, dirty floors and walls and pervasive dust and dirt.
Specific issues like the lack of proper cleaning, dirty dishes left in the kitchen and unwashed and stained bed linens were recurring themes. There were also mentions of unpleasant smells, including cigarettes and mold, adding to the overall discomfort of some stays. Some guests even cited extreme cases of dirtiness, making the place seem unsanitary with mentions of unpleasant findings such as used syringes and bodily fluids.
Overall, while individual rooms might meet satisfactory cleanliness standards, the communal areas need significant improvement to match the cleanliness expectations of many travelers.
Staff
However, there were numerous complaints about the professionalism and demeanor of some staff members, describing them as unprepared, absent or even impolite. Several reviews pointed out issues with specific staff members who exhibited rude behavior or failed to communicate effectively, particularly in Finnish. Guests also reported difficulties with the check-in process and the reception being located in a different building, making it less convenient. Overall, while there are certainly positive aspects to the staff's interactions, significant concerns about consistency and professionalism persist.
Wi-Fi
Parking
Business
Accessible
Dog Friendly
No, Arkadia Hotel & Hostel doesn't have any pool.
No, a spa isn't available at Arkadia Hotel & Hostel.
Yes, Arkadia Hotel & Hostel welcomes dogs.
Yes, parking facilities are available at Arkadia Hotel & Hostel.
No, Arkadia Hotel & Hostel doesn't have a gym.
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