Scandic Grand Marina
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Summary of reviewsScandic Grand Marina enjoys a highly favorable reputation among guests for its strategic location, making it ideal for exploring Helsinki. Positioned near the harbor and close to the Viking Line ferry terminal, the hotel offers breathtaking sea views and is within walking distance of key city attractions such as Market Square, Senate Square, the Uspenski Cathedral and Helsinki Cathedral. Despite its proximity to the bustling city center, the area remains quiet and peaceful, providing a blend of historical charm and modern convenience. Additionally, excellent public transportation options, including trams and the central railway station, facilitate easy movement around Helsinki.
Guests consistently praise the hotel’s breakfast, describing it as diverse, abundant and inclusive of both American and Finnish options with particular appreciation for its consideration of various dietary needs including gluten-free, dairy-free and vegan. The breakfast buffet exceeds expectations, offering fresh juices, wholesome breads, vegan oatmeal and chia seed pudding. Although the dining area can become crowded during peak times, the overall breakfast experience is a standout feature of the hotel.
Dinner at the Scandic Grand Marina also receives positive reviews with guests enjoying the wide selection of dishes and excellent service in a cozy atmosphere. Highlights include Finnish specialties like reindeer stew and well-prepared meals on special occasions such as Christmas Eve. Despite some concerns about limited menu options and high prices, visitors generally find the dining experience satisfying with the terrace seating being particularly appreciated during warmer months.
The rooms at Scandic Grand Marina are commended for their spaciousness, cleanliness and comfort. Guests appreciate the large, well-equipped rooms with cozy beds and functional furniture, especially those on the top floor with harbor views. However, some rooms are noted to have dated decor and limited natural light, pointing to the need for refurbishment and more thorough cleaning in some areas. Nevertheless, the overall comfort and functionality of the rooms contribute to a pleasant stay.
Cleanliness standards at the hotel receive mixed reviews. While many guests find the rooms and communal areas spotless, some reported inconsistencies with housekeeping services, including superficial cleaning and occasional missed daily cleanings. Despite these issues, the cleaning staff is regarded as professional and responsive.
The staff at Scandic Grand Marina is frequently highlighted as a key asset, known for their friendliness, professionalism and helpfulness. Guests appreciate the efficient service, particularly at the reception and dining areas and value the staff's proactive approach in addressing issues.
Wi-Fi service at the hotel elicits varied feedback. While many guests find it reliable and fast throughout the premises, others experience intermittent connections and difficulties with specific devices. These issues suggest room for improvement in providing a consistently positive internet connectivity experience.
The gym at Scandic Grand Marina is generally well-received for its variety of equipment and cleanliness, despite the somewhat outdated appearance and occasional equipment issues. The availability of a free sauna and other convenient amenities such as a laundry room add to the overall positive experience.
Parking facilities, while convenient and safe with EV charging options, come at a high cost and can be tight and limited, especially during busy periods. Guests appreciate the eco-friendly focus and dedicated EV charging spaces, but should be prepared for potential parking expenses and space constraints.
Lastly, the hotel is considered very family-friendly, offering spacious family rooms and a playroom that keeps children entertained. This, combined with the large breakfast room and attentive service, makes Scandic Grand Marina a suitable choice for families visiting Helsinki.
In summary, Scandic Grand Marina is highly regarded for its prime location, excellent breakfast, spacious rooms and professional staff. While there are areas needing improvement, such as Wi-Fi connectivity and housekeeping consistency, the overall experience is positive and makes it a top choice for travelers visiting Helsinki.
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Guests consistently praise the hotel’s breakfast, describing it as diverse, abundant and inclusive of both American and Finnish options with particular appreciation for its consideration of various dietary needs including gluten-free, dairy-free and vegan. The breakfast buffet exceeds expectations, offering fresh juices, wholesome breads, vegan oatmeal and chia seed pudding. Although the dining area can become crowded during peak times, the overall breakfast experience is a standout feature of the hotel.
Dinner at the Scandic Grand Marina also receives positive reviews with guests enjoying the wide selection of dishes and excellent service in a cozy atmosphere. Highlights include Finnish specialties like reindeer stew and well-prepared meals on special occasions such as Christmas Eve. Despite some concerns about limited menu options and high prices, visitors generally find the dining experience satisfying with the terrace seating being particularly appreciated during warmer months.
The rooms at Scandic Grand Marina are commended for their spaciousness, cleanliness and comfort. Guests appreciate the large, well-equipped rooms with cozy beds and functional furniture, especially those on the top floor with harbor views. However, some rooms are noted to have dated decor and limited natural light, pointing to the need for refurbishment and more thorough cleaning in some areas. Nevertheless, the overall comfort and functionality of the rooms contribute to a pleasant stay.
Cleanliness standards at the hotel receive mixed reviews. While many guests find the rooms and communal areas spotless, some reported inconsistencies with housekeeping services, including superficial cleaning and occasional missed daily cleanings. Despite these issues, the cleaning staff is regarded as professional and responsive.
The staff at Scandic Grand Marina is frequently highlighted as a key asset, known for their friendliness, professionalism and helpfulness. Guests appreciate the efficient service, particularly at the reception and dining areas and value the staff's proactive approach in addressing issues.
Wi-Fi service at the hotel elicits varied feedback. While many guests find it reliable and fast throughout the premises, others experience intermittent connections and difficulties with specific devices. These issues suggest room for improvement in providing a consistently positive internet connectivity experience.
The gym at Scandic Grand Marina is generally well-received for its variety of equipment and cleanliness, despite the somewhat outdated appearance and occasional equipment issues. The availability of a free sauna and other convenient amenities such as a laundry room add to the overall positive experience.
Parking facilities, while convenient and safe with EV charging options, come at a high cost and can be tight and limited, especially during busy periods. Guests appreciate the eco-friendly focus and dedicated EV charging spaces, but should be prepared for potential parking expenses and space constraints.
Lastly, the hotel is considered very family-friendly, offering spacious family rooms and a playroom that keeps children entertained. This, combined with the large breakfast room and attentive service, makes Scandic Grand Marina a suitable choice for families visiting Helsinki.
In summary, Scandic Grand Marina is highly regarded for its prime location, excellent breakfast, spacious rooms and professional staff. While there are areas needing improvement, such as Wi-Fi connectivity and housekeeping consistency, the overall experience is positive and makes it a top choice for travelers visiting Helsinki.
Hotel Taking Steps Towards Sustainability
Scandic Grand Marina is Nordic Swan Ecolabelled, which guarantees a focus on low energy and water consumption, waste reduction, and eco-labelled products. It has also received the Sustainable Travel Finland label, demonstrating its dedication to responsible practices.
Family Friendly Hotel
This hotel is family-friendly, offering spacious family rooms and suites suitable for short stays. It has a central location and offers amenities such as kids' meals and free cribs.
Dog Friendly Hotel
This hotel is listed as pet-friendly. While specific details about dog-related services are not available, its inclusion suggests a welcoming environment.
Hotel near Nightlife Spots
Scandic Grand Marina has a bar with a cozy ambiance. Kerhoravintola Klubi 20 - Ylis is a trendy bar and restaurant offering a lively atmosphere and delicious cocktails near the hotel.
Hotel with Parking
This hotel is included in the list of properties with parking. Specific details regarding its parking facilities and convenience are not available from the provided information.
EV charging stations
Accessible Hotel
Offering 8 accessible rooms, this hotel is committed to being completely without barriers regardless of impairment, sight, hearing, allergies, or wheelchair, ensuring that guests with diverse needs can enjoy their stay.
Hotel with Gym
Offers gym facilities. An imposing hotel by the sea in the idyllic Katajanokka district, right next to the Market Square and Helsinki city centre.
Hotel with EV Charging Stations
This hotel offers multiple options for electric vehicle charging, including free charging for hotel guests. It also provides easily accessible stations within the garage and designated parking spaces for electric cars.
Business Hotel
Guest Reviews
The location of the Scandic Grand Marina in Helsinki consistently receives high praise from guests. The hotel is ideally situated near the harbor, providing spectacular sea views and close proximity to the Viking Line ferry terminal, making it especially convenient for travelers arriving by sea. Guests appreciate that it's only a short walk to numerous key attractions, including Market Square, Senate Square, the Uspenski Cathedral and the Helsinki Cathedral. The central location also means that the vibrant city center with its myriad of shops, cafes and restaurants is easily accessible, either on foot or via a well-connected tram system.
Visitors note the hotel's quiet and peaceful surroundings, which allow for a relaxing stay despite being so close to the bustling city center. The historical character of the nearby areas, coupled with the modern amenities of the city, provides an excellent blend of old and new, appealing to a variety of tastes. Additionally, the hotel's proximity to public transportation, including trams and the central railway station, facilitates easy movement around Helsinki and beyond.
Overall, the location of Scandic Grand Marina is highly regarded for its convenience, accessibility and stunning harbor views, making it a top choice for those wanting to explore Helsinki thoroughly.
Visitors to the Scandic Grand Marina have shared overwhelmingly positive feedback about the hotel's breakfast offerings. Guests consistently described the breakfast as very good, diverse and abundant with a wide selection that includes both American and Finnish options. Many guests praised the extensive variety, noting that it caters remarkably well to different dietary needs, including gluten-free, dairy-free and vegan options. The fresh fruit, hearty bread selection and attention to traditional Finnish food were particularly appreciated.
Reviews highlight that the breakfast buffet is superb and comprehensive, often exceeding expectations. Guests noted the high quality and richness of the food with some mentioning specific favorites like vegan oatmeal and chia seed pudding with coconut milk, fresh juice and overnight oats. The breakfast spread received accolades for being both plentiful and delicious, ensuring there's something for everyone. Visitors also appreciated the friendly and efficient breakfast staff, making for a pleasant dining experience.
However, a few guests mentioned that the breakfast area could become crowded and finding seating might be challenging during peak times. Despite occasional busyness, the breakfast is widely regarded as a standout feature of the stay at Scandic Grand Marina, combining great variety with excellent quality to start the day right.
Scandic Grand Marina's dining experience receives mixed feedback from guests, but positive remarks dominate. Many guests praise the buffet breakfast and dinner, often describing them as amazing with a wide selection, including Finnish specialties. The on-site restaurant is frequently noted for its excellent service, cozy atmosphere and good quality of food. Highlights include the superb Caesar salad with shrimp, exceptionally delicious supper, reindeer stew and well-prepared Christmas Eve dinner.
Although there are occasional mentions of limited menu options and slightly expensive prices, many guests find the portion sizes generous and the meals satisfying. Recommendations often mention the hotel's annex restaurant and bar with some singling out the bar's great meals. The terrace seating is also appreciated, especially during warm evenings.
There are, however, mentions of service inconsistencies. Some guests report long wait times, missed orders and in some cases, poor service during dinner. Additionally, the restaurant's limited operating hours and lack of local food offerings occasionally disappoint guests.
Despite these drawbacks, the overall dining experience at Scandic Grand Marina remains positive with many guests leaving pleased and well-fed.
Scandic Grand Marina offers a range of rooms that have been generally well-received by guests for their spaciousness and cleanliness. Many guests appreciated the large, well-equipped rooms with comfortable beds and functional furniture. The top-floor rooms were particularly favored for their generous size and lovely harbor views.
The rooms were mostly noted for being quiet, contributing to a peaceful sleep environment. Several reviews highlighted the cozy ambiance and pleasant temperature control, making the stay comfortable. Additionally, rooms with newly renovated bathrooms were especially praised for their modern fittings and cleanliness.
However, some aspects did not go unnoticed. The decor and furnishings in many rooms appeared dated and in need of refurbishment with visible signs of wear and tear. Guests also pointed out the limited natural light due to small windows, making the rooms feel dark and gloomy at times. Issues like inadequate cleaning, especially in the bathrooms and shower areas, along with functional defects in the amenities, were recurrent criticisms.
Despite these drawbacks, the general sentiment suggests that the rooms at Scandic Grand Marina are spacious, quiet and equipped with basic necessities for a comfortable stay. The large, clean spaces and soundproofing were repeatedly appreciated, though a refresh in decor and maintenance of facilities would be beneficial in enhancing the overall guest experience.
Scandic Grand Marina offers a mixed experience when it comes to its bedding arrangements. On the positive side, numerous guests highlight the comfort of the beds, often noting them to be cozy and conducive to a good night's sleep. Many reviews appreciate the spacious, clean rooms outfitted with large, inviting beds and fresh linens. The addition of amenities like extra sleeping pillows and fresh bedding adds a layer of convenience and comfort for visitors.
However, feedback about the mattresses and pillows is less consistent. Several reviews mention the beds being overly soft, worn out or saggy, leading to a less than ideal sleeping experience. There are also frequent comments about the poor quality and lumpy nature of the pillows. Some guests found the mattresses too thin or could feel the springs through them, detracting from overall comfort.
For those using additional or sofa beds, comfort tends to decline with many finding them hard and less accommodating, particularly for adult use. Maintenance issues were noted by some, including beds that creaked, felt unstable or had stained mattresses. These concerns suggest there could be room for improvement in the hotel's bedding infrastructure.
Despite these issues, it seems many guests still manage to sleep well, supported by the general comfort and quietness of the rooms. Overall, while the main beds receive praise, there is a clear call for upgrades, especially for auxiliary bedding and pillows, to ensure a consistently comfortable experience for all guests.
Scandic Grand Marina's cleanliness received mixed reviews from guests. Many praised the hotel's overall cleanliness, noting especially the spotless and tidy rooms, clean communal areas and the fresh, appealing bathroom upkeep. Guests appreciated the clean and comfortable atmosphere, finding the facilities to be functional and cozy.
However, some guests reported inconsistencies in housekeeping standards. Problems ranged from superficial cleaning efforts to missed daily cleanings and delayed housekeeping services. Some rooms were described as dusty with dirty windows and occasional unclean surfaces. Issues such as mold in bathroom tiles, dirty floors and unwashed utensils were noted by several guests. Public areas, including reception toilets and dining floors, also faced criticism for lacking adequate cleanliness.
Rooms were often described as clean yet outdated with some guests highlighting specific cleanliness oversights, such as dust under beds and spots on headboards. The most common complaints involved inadequate vacuuming, leftover hair in bathrooms and unemptied trash bins.
Despite these critiques, the cleaning staff were recognized as welcoming, professional and responsive to issues, even if some cleaning tasks required multiple reminders. The overall sentiment was that while the hotel maintained a generally clean environment, there was noticeable room for improvement in maintaining consistent and thorough cleanliness standards throughout the premises.
The staff at Scandic Grand Marina consistently impressed guests with their friendliness, helpfulness and professionalism. Numerous reviews highlight their welcoming and courteous demeanor, making interactions pleasant and efficient. Standout compliments were given to specific staff members like Patrick, Hannah, Valter, Anton and Thomas who were particularly attentive and accommodating.
Many praised the staff for their efficiency and proactive approach, especially at the reception and bar areas, ensuring a smooth check-in and providing useful advice and tips. The restaurant staff was noted for being deeply kind and warm, contributing to an overall positive dining experience. Even in cases where guests faced issues, the staff was quick to respond and mitigate problems effectively.
However, there were occasional mentions of mixed staff behaviors with some guests encountering disinterest or rudeness from a few receptionists. A few instances of slow service and insufficient staff at the front desk were also noted. Despite these inconsistencies, the general sentiment remained highly favorable with the hotel's team being described as superb, cooperative and always willing to assist.
Overall, the staff's friendliness, efficient service and professional conduct significantly contributed to a positive stay experience at Scandic Grand Marina.
While stay experiences at Scandic Grand Marina vary widely, the hotel's Wi-Fi service garners mixed reviews. On the positive side, many guests praise the Wi-Fi for being good, reliable and functional throughout the hotel, including strong signals and high-speed access without interruptions. The Wi-Fi reaches all areas and is accessible anywhere within the hotel premises. Some guests even commend it as fast and reliable and note the convenience of having free Wi-Fi access points.
However, other guests highlight areas that need improvement. Some encountered poor, unstable or intermittently working connections, while others found the service weak, unsecured or difficult to use due to periodic drops and firewall issues. Specific issues with connectivity on certain devices, such as Android casting failures and Apple device connectivity, were also noted. Despite isolated instances of staff being helpful with Wi-Fi problems, recurrent complaints about poor-quality, limited and problematic connections suggest that consistent internet service might not be experienced by all guests.
Ultimately, while Scandic Grand Marina offers Wi-Fi services that work well for many, there is notable feedback indicating the need for improvements to ensure a more uniformly positive connectivity experience.
Scandic Grand Marina offers a gym that, despite its somewhat old-fashioned appearance, is generally well-regarded by guests for its variety of equipment and overall cleanliness. The gym is located in the basement and is available free of charge, making it a convenient option for guests looking to maintain their workout routine during their stay. It's equipped with various machines, though some have reported issues with outdated or partially broken equipment, including a treadmill.
The facilities are comprehensive with additional amenities such as a sauna, which is also available free of charge and accessible until late on weekdays. This makes it a nice spot for relaxation after a workout. Reviewers appreciated the spaciousness and the fact that the gym is tidy and mostly well-maintained. Though not exceptionally large, it meets the basic needs for a decent workout.
In addition to the gym, the hotel offers various other extras such as a laundry room and parking spaces, enhancing the overall convenience for guests. The location also allows easy walking access to many areas, making it ideal for those who like to explore the city on foot. However, guests did note that some aspects of the basement area, such as the public toilets, were not well-maintained.
Overall, the gym at Scandic Grand Marina serves as a useful amenity for visitors looking to keep fit while enjoying their stay in Helsinki.
Parking at Scandic Grand Marina is a mixed bag according to guest reviews. The most positive remarks highlight the convenience of available parking spaces directly in front of the hotel and the underground parking within the building. Guests have found the parking easily accessible and appreciated the option to park their vehicles safely with some noting the added benefit of EV charging facilities.
However, numerous reviews caution about the high costs associated with parking with daily rates ranging from 18 to 25 euros. Despite the convenience, the parking spaces are often described as narrow, tight and tricky to navigate, compounded by issues of limited availability. During busy periods, finding a spot can be particularly challenging, leading to frustration for some guests.
In summary, while the parking facilities at Scandic Grand Marina are notably convenient and safe, they come at a premium price and with the potential for space constraints. Prospective guests should be prepared for the additional expense and the possibility of a tight squeeze.
Scandic Grand Marina is a favorable destination for electric vehicle owners, offering several convenient EV charging amenities. The hotel provides multiple options for charging electric cars, including free charging for hotel guests and easily accessible stations within the garage. Parking spaces specifically designated for electric cars are an added convenience, ensuring that guests driving EVs can find suitable spots without hassle. The facility supports eco-friendly travel, promoting a sustainable stay for its environmentally-conscious visitors. Overall, the hotel boasts ample and easily accessible EV charging solutions, making it an attractive choice for those looking to charge their electric vehicles with ease during their stay.
Scandic Grand Marina has garnered positive feedback for being a family-friendly hotel, making it a great option for families. The hotel offers a range of family-oriented amenities, such as spacious family rooms and suites that are well-suited for short stays. A highlight for many guests is the large playroom located on the ground floor, which is connected to the breakfast room, providing a convenient and enjoyable space for children to play.
The hotel's restaurant is noted for its family-friendly environment, complete with a small playground that allows parents to enjoy a leisurely meal while keeping an eye on their children. High chairs and baby cribs are readily available upon request, ensuring the needs of younger guests are met. The kids' meals and child-friendly menu options further enhance the dining experience for families.
Parents appreciated the cleanliness of the premises, including the breakfast area and felt their children were well taken care of with thoughtful touches like children's drink tickets and toys in the playroom. The family rooms, some featuring bunk beds, were described as spacious and comfortable, though a few noted that the sofa beds were too soft and some children's beds could be improved.
The hotel’s location is also advantageous with city attractions within walking distance, making it ideal for city tours with children. Despite the minor drawbacks, Scandic Grand Marina's overall family-friendly facilities and warm atmosphere made family stays enjoyable and smooth.
Scandic Grand Marina is well-situated for those looking to explore nightlife, being just a few steps from the seaport and town and conveniently near various nightclubs. Guests can enjoy a variety of night activities and the relaxed atmosphere of the hotel's cozy bar, which stays open until 12 AM and offers attentive service, including special mocktails for children.
Despite being close to nightlife options, the area offers peaceful surroundings for a good night's sleep, thanks to excellent soundproofing. Families would appreciate the play area for children, ensuring that even the youngest guests are entertained. However, the lack of extensive nightlife within the hotel itself makes it a quieter choice for those who prefer a calm atmosphere.
Sauna services can be enjoyed free of charge, adding to the overall relaxed vibe of the hotel. While some guests noted the bar closes early on weekends and occasional noise from nearby parties or neighboring rooms, the overall experience is one of convenience and comfort.
Scandic Grand Marina offers a balanced mix of proximity to nightlife and a serene, family-friendly environment, making it a versatile choice for various types of travelers.
Scandic Grand Marina is a highly suitable accommodation for business travelers, known for its professional process and excellent facilities that cater specifically to business needs. Located right in front of the quay and next to the Presidentinlinna, the hotel offers a centralized and accessible location, particularly ideal for those attending congresses, conferences or trade fairs. Meeting rooms and a business center are available, offering ample space and convenience for various business meetings and events.
The hotel’s Wi-Fi service is reliable and essential for business use, though it's worth noting the absence of USB plugs in the rooms. Nonetheless, rooms are equipped with Chromecasts, adding a modern touch beneficial for business travelers.
The conference rooms and facilities meet the standard business hotel fare, providing good value for money. Guests have praised the smooth processes and good communication with the center, emphasizing the reasonable pricing for the services offered.
Although the hotel is described as a standard business fare, it excels in providing sufficient and business-friendly facilities, making it a perfect location for business trips, meetings and quick stopovers. The hotel bar is an appreciated feature, serving cocktails upon request even though not à la carte, adding a classy touch to wind down after a day of business activities.
Overall, Scandic Grand Marina stands out as a nice business hotel that is well-suited for business travel, ensuring everything goes smoothly for its business travelers.
The Scandic Grand Marina in Helsinki stands out for its commendable efforts in providing accessibility for guests with disabilities. The hotel is designed with an accessible route, ramp access and numerous elevators, ensuring easy movement throughout the premises. Guests found the hotel highly accommodating, appreciating the accessible check-in and check-out, as well as the availability of handicap parking.
Public spaces such as the restaurant, which opens in the evening and other common areas are fully accessible. Guests praised the accessible bathrooms and the available rooms adapted for disabled users, although some mentioned that these features could still be somewhat improved for complete functionality.
The hotel's location is another highlight with several tourist spots, tram stops and the ferry port just a block away, making it easily accessible by public transport. Accessible public pathways and proximity to key sites ensure that guests can enjoy the city even with mobility challenges.
Overall, the hotel’s accessibility features have left a significant positive impression on guests with many noting its convenient, easily accessible design and the hotel's efforts to accommodate the needs of disabled travelers.
Scandic Grand Marina exudes a luxurious atmosphere with many areas of the hotel praised for their high-quality decor and upscale touches. Guests have noted the luxurious feel of the hotel overall, particularly appreciating the heritage building's charm and high ceilings that add to the elegant ambiance. The rooms are often highlighted for their luxury, featuring high-quality toiletries and a classic, upscale design. Although there are some mentions of old facilities, the hotel's decor and overall presentation generally convey a sense of opulence. The comfortable and homey atmosphere also contributes to the luxurious experience, making it a distinct choice for those seeking a refined stay.
Scandic Grand Marina is an excellent choice for travelers with dogs with numerous reviews highlighting its dog-friendly amenities and environment. Guests had positive experiences bringing their pets, noting that the hotel accommodates dogs well and provides a welcoming atmosphere for them. The availability of spacious family rooms makes it particularly suitable for pet owners, ensuring comfort for both humans and their furry companions. Nearby dog-friendly areas add to the convenience, allowing guests to easily take their pets for walks. The hotel goes the extra mile by offering thoughtful touches like gifts for dogs, enhancing the overall experience. While one review did mention slippery floors as a minor inconvenience, the overwhelmingly positive feedback confirms that Scandic Grand Marina is a pet-friendly haven that caters well to guests traveling with their dogs.
Location Show Map
Location
Visitors note the hotel's quiet and peaceful surroundings, which allow for a relaxing stay despite being so close to the bustling city center. The historical character of the nearby areas, coupled with the modern amenities of the city, provides an excellent blend of old and new, appealing to a variety of tastes. Additionally, the hotel's proximity to public transportation, including trams and the central railway station, facilitates easy movement around Helsinki and beyond.
Overall, the location of Scandic Grand Marina is highly regarded for its convenience, accessibility and stunning harbor views, making it a top choice for those wanting to explore Helsinki thoroughly.
Breakfast
Reviews highlight that the breakfast buffet is superb and comprehensive, often exceeding expectations. Guests noted the high quality and richness of the food with some mentioning specific favorites like vegan oatmeal and chia seed pudding with coconut milk, fresh juice and overnight oats. The breakfast spread received accolades for being both plentiful and delicious, ensuring there's something for everyone. Visitors also appreciated the friendly and efficient breakfast staff, making for a pleasant dining experience.
However, a few guests mentioned that the breakfast area could become crowded and finding seating might be challenging during peak times. Despite occasional busyness, the breakfast is widely regarded as a standout feature of the stay at Scandic Grand Marina, combining great variety with excellent quality to start the day right.
Dinner
Although there are occasional mentions of limited menu options and slightly expensive prices, many guests find the portion sizes generous and the meals satisfying. Recommendations often mention the hotel's annex restaurant and bar with some singling out the bar's great meals. The terrace seating is also appreciated, especially during warm evenings.
There are, however, mentions of service inconsistencies. Some guests report long wait times, missed orders and in some cases, poor service during dinner. Additionally, the restaurant's limited operating hours and lack of local food offerings occasionally disappoint guests.
Despite these drawbacks, the overall dining experience at Scandic Grand Marina remains positive with many guests leaving pleased and well-fed.
Rooms
The rooms were mostly noted for being quiet, contributing to a peaceful sleep environment. Several reviews highlighted the cozy ambiance and pleasant temperature control, making the stay comfortable. Additionally, rooms with newly renovated bathrooms were especially praised for their modern fittings and cleanliness.
However, some aspects did not go unnoticed. The decor and furnishings in many rooms appeared dated and in need of refurbishment with visible signs of wear and tear. Guests also pointed out the limited natural light due to small windows, making the rooms feel dark and gloomy at times. Issues like inadequate cleaning, especially in the bathrooms and shower areas, along with functional defects in the amenities, were recurrent criticisms.
Despite these drawbacks, the general sentiment suggests that the rooms at Scandic Grand Marina are spacious, quiet and equipped with basic necessities for a comfortable stay. The large, clean spaces and soundproofing were repeatedly appreciated, though a refresh in decor and maintenance of facilities would be beneficial in enhancing the overall guest experience.
Beds
However, feedback about the mattresses and pillows is less consistent. Several reviews mention the beds being overly soft, worn out or saggy, leading to a less than ideal sleeping experience. There are also frequent comments about the poor quality and lumpy nature of the pillows. Some guests found the mattresses too thin or could feel the springs through them, detracting from overall comfort.
For those using additional or sofa beds, comfort tends to decline with many finding them hard and less accommodating, particularly for adult use. Maintenance issues were noted by some, including beds that creaked, felt unstable or had stained mattresses. These concerns suggest there could be room for improvement in the hotel's bedding infrastructure.
Despite these issues, it seems many guests still manage to sleep well, supported by the general comfort and quietness of the rooms. Overall, while the main beds receive praise, there is a clear call for upgrades, especially for auxiliary bedding and pillows, to ensure a consistently comfortable experience for all guests.
Cleanliness
However, some guests reported inconsistencies in housekeeping standards. Problems ranged from superficial cleaning efforts to missed daily cleanings and delayed housekeeping services. Some rooms were described as dusty with dirty windows and occasional unclean surfaces. Issues such as mold in bathroom tiles, dirty floors and unwashed utensils were noted by several guests. Public areas, including reception toilets and dining floors, also faced criticism for lacking adequate cleanliness.
Rooms were often described as clean yet outdated with some guests highlighting specific cleanliness oversights, such as dust under beds and spots on headboards. The most common complaints involved inadequate vacuuming, leftover hair in bathrooms and unemptied trash bins.
Despite these critiques, the cleaning staff were recognized as welcoming, professional and responsive to issues, even if some cleaning tasks required multiple reminders. The overall sentiment was that while the hotel maintained a generally clean environment, there was noticeable room for improvement in maintaining consistent and thorough cleanliness standards throughout the premises.
Staff
Many praised the staff for their efficiency and proactive approach, especially at the reception and bar areas, ensuring a smooth check-in and providing useful advice and tips. The restaurant staff was noted for being deeply kind and warm, contributing to an overall positive dining experience. Even in cases where guests faced issues, the staff was quick to respond and mitigate problems effectively.
However, there were occasional mentions of mixed staff behaviors with some guests encountering disinterest or rudeness from a few receptionists. A few instances of slow service and insufficient staff at the front desk were also noted. Despite these inconsistencies, the general sentiment remained highly favorable with the hotel's team being described as superb, cooperative and always willing to assist.
Overall, the staff's friendliness, efficient service and professional conduct significantly contributed to a positive stay experience at Scandic Grand Marina.
Wi-Fi
However, other guests highlight areas that need improvement. Some encountered poor, unstable or intermittently working connections, while others found the service weak, unsecured or difficult to use due to periodic drops and firewall issues. Specific issues with connectivity on certain devices, such as Android casting failures and Apple device connectivity, were also noted. Despite isolated instances of staff being helpful with Wi-Fi problems, recurrent complaints about poor-quality, limited and problematic connections suggest that consistent internet service might not be experienced by all guests.
Ultimately, while Scandic Grand Marina offers Wi-Fi services that work well for many, there is notable feedback indicating the need for improvements to ensure a more uniformly positive connectivity experience.
Gym
The facilities are comprehensive with additional amenities such as a sauna, which is also available free of charge and accessible until late on weekdays. This makes it a nice spot for relaxation after a workout. Reviewers appreciated the spaciousness and the fact that the gym is tidy and mostly well-maintained. Though not exceptionally large, it meets the basic needs for a decent workout.
In addition to the gym, the hotel offers various other extras such as a laundry room and parking spaces, enhancing the overall convenience for guests. The location also allows easy walking access to many areas, making it ideal for those who like to explore the city on foot. However, guests did note that some aspects of the basement area, such as the public toilets, were not well-maintained.
Overall, the gym at Scandic Grand Marina serves as a useful amenity for visitors looking to keep fit while enjoying their stay in Helsinki.
Parking
However, numerous reviews caution about the high costs associated with parking with daily rates ranging from 18 to 25 euros. Despite the convenience, the parking spaces are often described as narrow, tight and tricky to navigate, compounded by issues of limited availability. During busy periods, finding a spot can be particularly challenging, leading to frustration for some guests.
In summary, while the parking facilities at Scandic Grand Marina are notably convenient and safe, they come at a premium price and with the potential for space constraints. Prospective guests should be prepared for the additional expense and the possibility of a tight squeeze.
EV charging stations
Family
The hotel's restaurant is noted for its family-friendly environment, complete with a small playground that allows parents to enjoy a leisurely meal while keeping an eye on their children. High chairs and baby cribs are readily available upon request, ensuring the needs of younger guests are met. The kids' meals and child-friendly menu options further enhance the dining experience for families.
Parents appreciated the cleanliness of the premises, including the breakfast area and felt their children were well taken care of with thoughtful touches like children's drink tickets and toys in the playroom. The family rooms, some featuring bunk beds, were described as spacious and comfortable, though a few noted that the sofa beds were too soft and some children's beds could be improved.
The hotel’s location is also advantageous with city attractions within walking distance, making it ideal for city tours with children. Despite the minor drawbacks, Scandic Grand Marina's overall family-friendly facilities and warm atmosphere made family stays enjoyable and smooth.
Nightlife
Despite being close to nightlife options, the area offers peaceful surroundings for a good night's sleep, thanks to excellent soundproofing. Families would appreciate the play area for children, ensuring that even the youngest guests are entertained. However, the lack of extensive nightlife within the hotel itself makes it a quieter choice for those who prefer a calm atmosphere.
Sauna services can be enjoyed free of charge, adding to the overall relaxed vibe of the hotel. While some guests noted the bar closes early on weekends and occasional noise from nearby parties or neighboring rooms, the overall experience is one of convenience and comfort.
Scandic Grand Marina offers a balanced mix of proximity to nightlife and a serene, family-friendly environment, making it a versatile choice for various types of travelers.
Business
The hotel’s Wi-Fi service is reliable and essential for business use, though it's worth noting the absence of USB plugs in the rooms. Nonetheless, rooms are equipped with Chromecasts, adding a modern touch beneficial for business travelers.
The conference rooms and facilities meet the standard business hotel fare, providing good value for money. Guests have praised the smooth processes and good communication with the center, emphasizing the reasonable pricing for the services offered.
Although the hotel is described as a standard business fare, it excels in providing sufficient and business-friendly facilities, making it a perfect location for business trips, meetings and quick stopovers. The hotel bar is an appreciated feature, serving cocktails upon request even though not à la carte, adding a classy touch to wind down after a day of business activities.
Overall, Scandic Grand Marina stands out as a nice business hotel that is well-suited for business travel, ensuring everything goes smoothly for its business travelers.
Accessible
Public spaces such as the restaurant, which opens in the evening and other common areas are fully accessible. Guests praised the accessible bathrooms and the available rooms adapted for disabled users, although some mentioned that these features could still be somewhat improved for complete functionality.
The hotel's location is another highlight with several tourist spots, tram stops and the ferry port just a block away, making it easily accessible by public transport. Accessible public pathways and proximity to key sites ensure that guests can enjoy the city even with mobility challenges.
Overall, the hotel’s accessibility features have left a significant positive impression on guests with many noting its convenient, easily accessible design and the hotel's efforts to accommodate the needs of disabled travelers.
Luxury
Dog Friendly
No, Scandic Grand Marina doesn't have any pool.
No, a spa isn't available at Scandic Grand Marina.
Yes, Scandic Grand Marina welcomes dogs.
Yes, parking facilities are available at Scandic Grand Marina.
Yes, Scandic Grand Marina has a gym.
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