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Summary of reviewsBest Western Plus Diamond Valley Inn is a well-regarded hotel with a strategic location that offers guests convenient access to local stores, restaurants, and attractions, making it ideal for both leisure and business travelers. The hotel is praised for its clean and comfortable accommodations, with well-maintained rooms that contribute to a quiet and relaxing stay. While some guests note variations in room size, the overall cleanliness and provision of high-quality toiletries and amenities enhance the experience.
The breakfast service is a standout feature, offering a variety of choices that cater to different tastes, including popular items like waffles and hot drinks available all day. The complimentary breakfast is seen as a valuable and delightful addition to the stay, supported by attentive staff who create a welcoming atmosphere.
The staff at the hotel are frequently commended for their exceptional friendliness and customer service. Their dedication to making guests feel at home, particularly through the efforts of individuals like Vicki at reception, leaves a lasting positive impression.
Guests also enjoy the pool and jacuzzi facilities, despite some occasional concerns about maintenance and temperature. The beds receive generally favorable reviews, with many guests finding them comfortable and conducive to a restful sleep, though opinions on firmness vary.
Overall, despite minor issues such as varying internet connectivity and occasional maintenance concerns, the Best Western Plus Diamond Valley Inn offers a comfortable and pleasant stay with modern amenities and a focus on hospitality, making it a recommended choice for travelers seeking value and convenience. Show more
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Categories
3-Star Motel
This motel provides essential amenities for a comfortable stay. It is a budget-friendly option with decent service and clean rooms.
Motel with Rooms With Fireplace
Dog Friendly Motel
Motel with Swimming Pool
Outdoor Pool
Accessible Motel
Motel with Gym
Motel with Outdoor Pool
Room Types
King Room - Non-SmokingThe hot tub is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
Queen Room with Two Queen Beds - Shower/Non-SmokingThe hot tub is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
King Room with Spa Bath - Non-SmokingThis double room's standout features are the hot tub and spa bath. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
King Suite - Non-SmokingThe hot tub is a top feature of this suite. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Room - Pet Friendly/Non-SmokingThis double room features a hot tub. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom.
King Room - Non-SmokingGuests will have a special experience as the double room provides a hot tub. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Queen Room with Two Queen Beds - Pet Friendly/Non-SmokingThis double room provides a hot tub. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Queen Room with Two Queen Beds - Non-SmokingThe hot tub is a top feature of this quadruple room. This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Suite with Fireplace - Non-SmokingGuests will have a special experience as the suite provides a hot tub. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
King Suite with Sofa Bed - Non-SmokingThe hot tub is a top feature of this suite. This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
King Suite with Sofa BedThis suite provides a hot tub. This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Roll-In Shower - Disability Access/Non-SmokingThis double room features a hot tub. This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.7
Good
Location
Nestled in a strategic spot, Best Western Plus Diamond Valley Inn offers a location that ticks all the boxes for convenience and accessibility. This charming hotel is surrounded by a variety of stores and restaurants, providing guests with an array of dining and shopping options right at their doorstep. Its proximity to local businesses and eateries makes it a practical choice for those looking to explore the area with ease. The clean and quiet environment adds to the appeal, creating a haven for both relaxation and activity. Whether visitors are attending events or reuniting with family, the hotel's centralized location ensures that everything needed is within easy reach, enhancing the overall travel experience.
Breakfast
The breakfast experience at Best Western Plus Diamond Valley Inn consistently impresses guests with its variety and quality. Many reviewers highlight the abundance of choices available, ensuring that there is something to suit everyone's taste. Breakfast is included with the stay, allowing guests to enjoy a fulfilling start to their day without any additional cost. Enthusiastic mentions are made about the coffee and service, which add a special touch to the morning routine. Guests particularly enjoy the waffles and appreciate the free hot chocolate, cappuccino, and other hot drinks available around the clock. From eggs with gravy to blueberry muffins and yogurt, the offerings cater to a range of preferences. While a few guests describe the breakfast as just satisfactory, the majority agree on its excellence and view it as a wonderful addition to their reasonably-priced accommodations. Overall, the breakfast experience is a highlight, complemented by attentive staff and a welcoming atmosphere.
Rooms
The rooms at Best Western Plus Diamond Valley Inn receive consistent praise for their cleanliness and comfort. Guests frequently note the well-maintained condition of the rooms and appreciate the availability of ample towels. Despite positive remarks regarding cleanliness, several reviews highlight the varying sizes of the rooms, with some guests commenting that rooms can feel a bit cramped or tiny. The disparity in room size is noticeable, as some guests have also found the rooms to be spacious. There are occasional mentions of musty odors and furniture that seems oversized for the smaller rooms, which detracts from overall satisfaction. While many guests appreciate the efforts of the friendly staff, the size and condition of certain rooms hint at areas needing improvement.
Beds
The guest reviews for Best Western Plus Diamond Valley Inn offer a mixed perspective on the comfort levels of the beds, though there's a noticeable focus on positive experiences. Many guests praised the beds for being very comfortable, and several reviews highlighted the quiet ambiance and cleanliness of the rooms as a plus. Some visitors found the mattresses super comfortable, contributing to a restful night's sleep. However, a few guests did mention issues, such as very firm mattresses, an uncomfortable pullout couch, and beds that felt too hard or high. While opinions varied, the overall sentiment leans toward satisfaction, with numerous guests appreciating the comfort of their beds during their stay.
Cleanliness
The Best Western Plus Diamond Valley Inn consistently impresses visitors with its commendable standards of cleanliness. Guests frequently highlight the spotless rooms, which provide a quiet and comfortable stay. The entire property, from the dining areas to the bathrooms, is maintained in pristine condition. The cleaning service garners particular praise for its outstanding efforts. Visitors also appreciate the friendly and attentive staff, contributing positively to the overall experience. Complementing the clean environment are convenient amenities such as 24-hour coffee and water availability, along with high-quality complimentary toiletries. With a consistently clean atmosphere and generous hospitality, the hotel offers a reliable and pleasant accommodation option for travelers.
Staff
Nestled in a convenient location, Best Western Plus Diamond Valley Inn earns high praise for its outstanding staff, whose friendliness and exceptional customer service leave a lasting impression on guests. The hotel atmosphere feels welcoming and inclusive, largely due to Vicki, the receptionist, who goes above and beyond to ensure guests feel valued from the moment they arrive. Furthermore, the concierge is noted for providing invaluable support with bookings, while the cafe team is recognized for their excellence as well. Across the board, the staff's kindness, respectfulness, and willingness to assist stand out. With a focus on creating a warm and hospitable environment, the hotel team makes guests feel at home with excellent service and a friendly demeanor.
Pool
The pool area at the Best Western Plus Diamond Valley Inn often garners positive feedback from guests, with many expressing enjoyment of the pool and jacuzzi facilities, which are complemented by a satisfying breakfast experience. Visitors appreciate the overall accessibility, supported by ample staff available to assist with any questions. However, some reviews indicate inconsistencies in maintenance, with reports of cleanliness issues and closures during weekends affecting the pool and hot tub availability. Additionally, temperature concerns have been noted, with some guests finding the pool to be colder than expected. These factors occasionally limit the use of the pool and fitness center, especially given Hemet's warm climate.
3 Star
The Best Western Plus Diamond Valley Inn offers a comfortable and pleasant stay with several positive features. Despite its older construction, the hotel has undergone remodeling, bringing in newer amenities like updated coffee machines, microwaves, and refrigerators in the rooms. Guests will find decently comfortable and mostly clean accommodations, complemented by a wide range of amenities and ample parking spaces. While there are minor issues with the internet connectivity and occasional difficulty with electronic door keys, the overall experience tends to leave a good impression.
Yes, Best Western Plus Diamond Valley Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Diamond Valley Inn.
Yes, Best Western Plus Diamond Valley Inn welcomes dogs.
No, parking facilities aren't available at Best Western Plus Diamond Valley Inn.
Yes, Best Western Plus Diamond Valley Inn has a gym.