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Summary of reviewsRésidence Mer & Golf Sokoburu is highly praised for its exceptional location, strategically nestled between the beach and the port, facilitating easy access to shops, restaurants, the marina, Thalasso and the ferry terminal to Spain. Guests frequently mention the breathtaking views of the harbor, sea and marina from the apartments, emphasizing the tranquil environment conducive to a peaceful family stay. The friendly and attentive staff also contribute significantly to the welcoming atmosphere, making guests feel right at home.
The breakfast offerings receive positive feedback for their quality and the serene ambiance in which they are served, consistent with the overall high standards of service. While some guests feel that variety could be improved and the price of €9 per person might be a little steep, the breakfast meets most guests' needs effectively.
Rooms at the residence are spacious with adequate sleeping arrangements for groups, described as clean and functional. Nevertheless, the layout with bedrooms, bathrooms and toilets upstairs is seen as less practical for some. There are also mentions of aging decor, worn-out linoleum, cracked tiles and discomfort with mattresses and bedding, pointing to a need for renovations. Cleanliness generally maintains strong commendations, despite isolated critiques of musty smells and room-specific cleanliness issues.
Staff at Résidence Mer & Golf Sokoburu shine through guest reviews, portrayed as friendly, helpful and professional, contributing to the establishment's positive reputation. The excellent service and the clear instructions provided further enhance guests' experiences.
The free Wi-Fi service, however, receives consistent criticism for its unreliability and slow speeds with many guests finding it challenging to stay connected for even basic online activities. This issue often detracts from the overall guest experience.
Families find the residence particularly suitable, appreciating the functional and spacious apartments that provide good value for money. The close proximity to the beautiful beach is a highlight, allowing guests to conveniently engage in seaside activities.
Parking is noted for its convenience and accessibility, particularly the underground parking, which, despite the cost of €12 per night, is recommended due to the difficulty of street parking in Hendaye.
In summary, Résidence Mer & Golf Sokoburu offers a picturesque and convenient location with friendly service, clean and functional accommodations and satisfactory breakfast offerings. While some areas, such as room decor and bed comfort, require attention and some renovation, the overall experience is positive, making it a recommended choice for travelers looking to enjoy the beauty of Hendaye and its surroundings. Show more
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Categories
Beachfront Aparthotel
Located in Hendaye, this aparthotel offers accommodations near the beach. It provides self-catering apartments with access to a pool and other amenities, making it suitable for families and longer stays.
Family Friendly Aparthotel
This aparthotel offers family accommodation. It is located close to the beach, making it a good option for families looking for beach activities.
Dog Friendly Aparthotel
This residence allows pets and is located within walking distance of Hendaye Beach. It features a seasonal outdoor pool and a terrace.
Aparthotel with Parking
This aparthotel offers parking facilities for residents and guests.
Accessible Aparthotel
Some accommodations within this residence are accessible to people with reduced mobility. Guests are advised to contact the reception directly to discuss specific needs and ensure the most suitable accessible option is provided.
3-Star Aparthotel
Offers bright rooms with private balconies or fully-equipped apartments, steps from Hendaye's main beach. Provides a setting to relax between the Basque coast and the Pyrenees.
Aparthotel with Outdoor Pool
This residence offers a seasonal outdoor pool with pool loungers. It is located near the marina and beach.
Aparthotel near The Beach
Aparthotel with Swimming Pool
Outdoor Pool
Cheap Aparthotel
Aparthotel with Gym
Room Types
One-Bedroom Apartment (4 adults) - Harbour or pool sideThis self-catering apartment features views of the marina, the bay or the swimming-pool.
Two-Bedroom Apartment (6 Adults) - Harbour or Pool Side This self-catering, duplex apartment features and views of the marina, the bay or the swimming-pool.
Downstairs, you will find a living room with a sofa bed and a bedroom with a double bed. Upstairs, there is another bedroom with 2 single beds and a cabin area with bunk beds to accommodate 2 children.
Studio (2 Adults) - Patio SideThis self-catering studio features views of the courtyard.
Studio (4 Adults) - Harbour or Pool SideThis self-catering studio features views of the marina, the bay or the swimming-pool. The entrance cabin is fitted with bunk beds to accommodate 2 children.
One-Bedroom Apartment (4 Adults) - Patio SideThis self-catering apartment features views of the courtyard.
Studio (4 Adults) - Patio SideThis self-catering studio features a sofa bed and a courtyard view. The entrance cabin is fitted with bunk beds to accommodate 2 children.
One-Bedroom Apartment (6 Adults) - Patio SideThis apartment features a kitchenette, view and electric kettle. There is a bedroom with a double bed, a living room with a sofa bed and a cabin area with bunk beds to accommodate 2 children.
One-Bedroom Apartment (6 Adults) - Harbour or Pool SideThis apartment features a dining area, kitchenette and kitchenware.
There is a bedroom with a double bed, a living room with a sofa bed and a cabin area with bunk beds to accommodate 2 children. There is also a private bathroom and 2 toilets.
Please note that some apartments are duplex.
Two-Bedroom Apartment (6 Adults) - Patio SideThis duplex apartment has a electric kettle, kitchenware and microwave.
Downstairs, you will find a living room with a sofa bed and a bedroom with a double bed. Upstairs, there is another bedroom with 2 single beds and a cabin area with bunk beds to accommodate 2 children.
Studio (2 Adults) - Harbour or Pool SideThe well-equipped kitchenette has a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace, this studio also offers a coffee machine, a dining area and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Résidence Mer & Golf Sokoburu boasts an exceptional location that guests consistently praise. The property is ideally situated between the beach and the port, offering the convenience of walking to shops, restaurants and key attractions. Guests appreciate the proximity to the marina, Thalasso and the ferry terminal to Spain, facilitating easy exploration. The stunning views of the harbor, sea and marina enhance the overall experience with several reviews highlighting the magnificent and dreamy vistas from the apartments.
The setting is described as quiet and tranquil, creating an ideal backdrop for a short family stay by the ocean. Many reviewers found the location unbeatable, noting that everything needed for a pleasant stay is within easy walking distance. The staff also receives positive mentions for their friendliness and attentiveness, contributing to a welcoming atmosphere.
Despite some minor critiques related to service and apartment basicness, the exceptional geographical situation, the comfort of proximity to the beach and useful amenities make Résidence Mer & Golf Sokoburu a highly recommended choice for travelers seeking to enjoy Hendaye and its picturesque surroundings.
Breakfast
The breakfast at Résidence Mer & Golf Sokoburu generally receives positive feedback for its quality and atmosphere. Guests appreciate the plentiful offerings and the calming ambiance. The classic breakfasts are unlimited, ensuring that guests can start their day well-fed. However, some guests have noted that while the breakfast is sufficient and enjoyable, the variety could be improved. At €9 per person, there are mixed feelings about the price with some finding it a bit high for the range of options available. Despite these comments, the breakfast overall is considered good and meets guests' needs effectively.
Rooms
Résidence Mer & Golf Sokoburu offers some very spacious apartments, suitable for a group of five. Many guests appreciate that the sleeping arrangements work well and the apartments are described as clean and functional with a large terrace. However, there are some consistent drawbacks noted by visitors. The layout with bedrooms, bathroom and toilet upstairs, is found to be impractical for some. The decor and state of the rooms show signs of age and wear with issues like torn linoleum, cracked bathroom tiles and stained sofa beds. The furniture, including mattresses and bedding, often receives criticism for being uncomfortable with reports of very hard bedding and even broken beds. Additionally, noise from the hallway and a heavy smell of cigarettes in some rooms detract from the overall experience. The property could benefit from some renovation and improvement in these areas to enhance guest satisfaction.
Beds
Recent guests of 'Résidence Mer & Golf Sokoburu' have expressed mixed opinions regarding the beds. While some found the beds to be comfortable, a significant number of reviews point towards discomfort, especially concerning the sofa beds and bunk beds. Many guests reported the sofa beds as being extremely uncomfortable, noisy and in some cases, worn out, which made sleeping difficult. Similarly, the bunk beds were often cited as insufficient for adults due to their size and instability.
The double beds, often described as convertible sofas, received criticism for being too soft, thinly padded and susceptible to causing discomfort due to the feeling of metal bars through the mattress. There were also mentions that the bedding overall could benefit from being updated to improve guest comfort. Some reviews did however mention that the bedding in the larger configurations, particularly a 160 cm pull-out sofa bed, was quite rare and appreciated.
Noise from neighboring accommodations and other areas like elevators also appeared to affect the sleep quality for some guests. Moreover, there were minor comments about a lack of some essentials and the overall quality of the bedding not meeting expectations.
In summary, while a few guests had a pleasant experience with the beds at the residence, many felt improvements are needed to enhance the comfort and overall sleep quality for future visitors.
Cleanliness
Résidence Mer & Golf Sokoburu predominantly receives praise for its cleanliness. Guests consistently describe the apartments as very clean, functional and well-equipped. Many mention that the accommodation is clean, spacious and pleasant with one review highlighting a spotless apartment. The staff's friendliness and welcome, coupled with the cleanliness, are frequently commended.
However, there are occasional critiques about cleanliness with some guests noting that the level of cleaning could be improved. Issues like musty smells and limited cleanliness of certain areas were mentioned. Despite these concerns, the majority of feedback leans towards positive experiences with the accommodation being clean upon arrival and functional for guests' needs.
Overall, the guest reviews suggest that while there is room for improvement in some areas, Résidence Mer & Golf Sokoburu maintains a strong reputation for cleanliness and comfort, making it a pleasant choice for travelers.
Staff
Résidence Mer & Golf Sokoburu is widely praised for its exceptional staff. Guests consistently highlight the friendliness, attentiveness and helpful nature of the reception team. The welcoming atmosphere is often mentioned with numerous reviews commending the excellent service and the responsive, kind staff members. The reception staff is also noted for providing clear instructions and going out of their way to ensure a pleasant stay. The establishment combines a great location with very friendly, creative and professional staff. The overall cleanliness of the apartments and the quality of service further contribute to positive guest experiences, making it a place many look forward to returning to. While there are sporadic mentions of less favorable interactions, the overwhelming sentiment reflects a well-managed property where the staff significantly enhances the overall experience.
Wi-Fi
Résidence Mer & Golf Sokoburu offers a range of amenities, but guest reviews consistently highlight issues with the Wi-Fi service. Numerous visitors have reported difficulties with connecting to the internet, noting that the Wi-Fi is often slow and unreliable. Some guests have even faced challenges accessing basic online activities, such as checking emails or video conferencing, due to poor connectivity and slow speeds. Although Wi-Fi is listed as a complimentary feature in booking descriptions, several guests have mentioned that access requires additional payment. Additionally, there seems to be recurring feedback about problems with obtaining and using Wi-Fi access codes provided by reception. Overall, travelers looking to stay connected during their visit might find the hotel's current internet service insufficient.
Beach
Résidence Mer & Golf Sokoburu boasts a prime location just steps from a wonderful beach, offering the perfect setting between the seaside and the marina. Guests consistently praise the spectacular beach and promenade, highlighting the convenience of being able to walk there within minutes. The proximity to the beach makes it ideal for those looking to enjoy seaside activities, even to the point of being able to walk from their rooms with surfboards in hand. Visitors appreciate the clean and comfortable accommodations, making the residence a great choice for anyone wanting to experience the very best of the beachside setting.
Parking
Résidence Mer & Golf Sokoburu offers a mix of parking options for its guests, characterized mainly by convenience and accessibility but with a notable cost. Many guests appreciated the convenience of parking spaces nearby and the underground parking, which provided peace of mind. The private parking was often seen as very convenient, aiding in an overall pleasant stay. Some found the parking reasonable, while others recommended booking the hotel car park despite its fee.
However, several guests mentioned that parking could be quite expensive with a nightly rate of 12 euros adding to the weekly cost. This additional cost was noted as almost mandatory because of the difficulty parking on the streets of Hendaye, where street parking was often unavailable or came at prohibitive prices. Parking accessibility was made easier with elevators and some guests were pleased to park right in front of the hotel entrance.
On the downside, there were mentions of early morning parking difficulties and the general high expense, which some found unreasonable. Despite the price, many advised opting for the hotel’s underground parking for convenience and ease.
Family
Résidence Mer & Golf Sokoburu offers comfortable and functional accommodation, making it an ideal choice for families. The spacious apartments are well-suited for short stays with children, providing good value for money. While some may find the decor outdated, the apartments are generally well-equipped and practical, catering effectively to family needs. Although some apartments might be compact, they serve as a comfortable base for family vacations, ensuring a pleasant experience for guests.
Yes, Résidence Mer & Golf Sokoburu has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Résidence Mer & Golf Sokoburu.
Yes, Résidence Mer & Golf Sokoburu welcomes dogs.
Yes, parking facilities are available at Résidence Mer & Golf Sokoburu.