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Kenting Maldives Hotspring Hotel

Hengchun , No. 69, Ln. 40, Shengbei Rd., (Show on Map)

5.1

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKenting Maldives Hotspring Hotel has garnered mixed reviews but enjoys a number of positive aspects, notably due to its staff and parking facilities. The hotel staff are often praised for their kindness, friendliness and efficiency. Guests have noted the staff's ability to promptly handle requests and maintain clear communication, although there have been occasional issues with the night reception staff and language barriers. The parking experience is particularly positive with ample spaces, easy access and helpful personnel, despite some minor complaints about the sandy and windy conditions of the parking lot.

However, the hotel faces several areas for improvement, especially concerning its breakfast offerings, room conditions and cleanliness standards. The breakfast service has its detractors, in part due to a lack of inclusion in bookings and limited variety in the meal selection. The rooms, spacious and simple in design, are seen as outdated and in need of renovation with some guests encountering cleanliness issues such as musty smells, dust mites and unclean floors. Additionally, the presence of cockroach carcasses and bloodstains has been a concern for some.

The beds are another area of discomfort for some guests, often described as too firm and occasionally unclean with dandruff and hair on the sheets. Despite these criticisms, the beds do provide an essential resting place for travelers.

Overall, while the hotel boasts a friendly and efficient staff and satisfactory parking services, it would benefit from addressing its breakfast service, updating its room facilities and consistently maintaining cleanliness to enhance the guest experience.
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Categories

Family Friendly Hotel

While specific family amenities aren't detailed, the hot spring feature and hotel type suggest potential for relaxation and a unique experience for families.

Hotel with Spa

Dog Friendly Hotel

Accessible Hotel

Room Types

Superior Double Room This air-conditioned double room is comprised of a TV with satellite channels, a private bathroom as well as a patio. The unit has 1 bed.

Superior Quadruple Room This air-conditioned quadruple room is comprised of a TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.

Double Room This air-conditioned double room includes a TV with satellite channels, a private bathroom as well as a patio. The unit offers 1 bed.

Quadruple Room This air-conditioned quadruple room is comprised of a TV with satellite channels, a private bathroom as well as a patio. The unit has 2 beds.

About Kenting Maldives Hotspring Hotel

License: 營業人名稱：墾丁馬爾地夫休閒興業有限公司統編：89346006 旅館編號：屏東縣旅館027號

Guest Reviews

5.1

Rated

Breakfast

Kenting Maldives Hotspring Hotel's breakfast service has faced several setbacks, particularly due to the pandemic. Many guests have pointed out the lack of a breakfast inclusion in their bookings, leading to extra charges if one opts for the meal. The breakfast offering itself has received mixed feedback; while some found it delicious, others noted its limited variety with no boiled eggs or meat dishes available over consecutive days. It appears that the hotel needs to address discrepancies related to online booking information, where there have been misunderstandings about whether breakfast is included. Overall, the breakfast situation at the hotel is a significant point of concern that the management might need to review.

Rooms

Kenting Maldives Hotspring Hotel has a range of spacious rooms that adopt a simple and minimalistic style, offering guests plenty of space to move around. Despite the room rates, guests have found the rooms to be less than ideal value-wise; the facilities and equipment are notably old, reminiscent of the 1980s with some mentioning worn-out furnishings and a musty smell that detracts from the experience.

Cleanliness is another point of concern; although some rooms are relatively clean, there have been instances of unclean floors, hair and dirt and even unpleasant finds like a pool of liquid on the floor and bloodstains on blankets. The lack of available electrical sockets also poses an inconvenience.

Some guests have reported issues such as cockroach carcasses upon entry, strange smells and malfunctioning bathroom lights. Nevertheless, the water temperature in the showers is reported to function correctly, providing both hot and cold water as needed. Despite these drawbacks, the rooms, albeit simple and somewhat outdated, provide the essential space and facilities for a basic stay.

Beds

At Kenting Maldives Hotspring Hotel, guests have mentioned a few concerns about the beds. The beds are described as quite firm, which may not suit everyone's preference, leading some to find them hard to sleep on. Additionally, there have been reports of cleanliness issues, such as hair and dandruff on the bed sheets, which suggests that there might be room for improvement in terms of housekeeping standards. The pillows have also been noted as high, potentially affecting the sleeping comfort for some guests. While some might appreciate a firmer mattress, others might find it too hard, causing discomfort. The beds have also been described as shaky by some visitors. These points highlight areas where the hotel could enhance the overall sleep experience for its guests.

Cleanliness

The cleanliness of Kenting Maldives Hotspring Hotel presents a mixed experience for guests. Some visitors appreciate the cleanliness and comfort offered, noting the clean environment. However, the hotel appears to suffer from sporadic issues, as several guests reported problems such as musty smells in rooms, dust mites in the air conditioner and various cleanliness issues in the washrooms. The presence of hair and dirt on the floors and beds concerns many visitors with some even finding cockroach carcasses and unacceptable stains on the linens. Overall, the hotel shows areas that require significant improvement in maintaining consistent cleanliness standards.

Staff

The staff at Kenting Maldives Hotspring Hotel receive generally positive reviews for their service. Guests frequently highlight the kindness and friendliness of the staff, along with their ability to handle requests quickly and efficiently. The employees are well-trained and provide clear instructions with housekeeping being notably organized. However, there are some criticisms, particularly directed at the night reception staff, who have been described as having a poor attitude. Additionally, there are instances where guests mentioned that staff struggled with English communication. Despite these occasional issues, the majority of the feedback appreciates the friendly and polite interactions with the service team.

Parking

Kenting Maldives Hotspring Hotel offers a generally positive parking experience, highlighted by the availability of many parking spaces and a large parking lot. Guests appreciate the helpful and friendly parking service personnel. Convenience is another noted advantage with easy access to parking spaces. However, some reviewers mention that the parking lot is an ordinary sandy ground, which can be windy and sandy and the roads leading to it can be rough. Despite these minor drawbacks, the overall sentiment towards parking at the hotel is favorable.

No, Kenting Maldives Hotspring Hotel doesn't have any pool.

Yes, a spa is available at Kenting Maldives Hotspring Hotel.

Yes, Kenting Maldives Hotspring Hotel welcomes dogs.

No, parking facilities aren't available at Kenting Maldives Hotspring Hotel.

No, Kenting Maldives Hotspring Hotel doesn't have a gym.

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