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Summary of reviewsLeonardo Hotel Hengelo City Center is highly praised for its prime location in the heart of Hengelo. Guests appreciate the convenience of being near key amenities and attractions, including the train station, shopping centers, theaters and dining options, all within a short walking distance. The central yet peaceful setting enhances the experience, making it ideal for both business and leisure travelers.
The hotel’s breakfast service receives overwhelmingly positive feedback for its delicious taste and extensive variety, featuring a buffet with a good selection of breads, fruits and continental staples. Extended breakfast hours add to the flexibility and convenience for guests. Although some minor improvements are noted, the breakfast is generally well-regarded.
While the hotel’s in-house restaurant no longer serves lunch or dinner, its central location ensures guests have access to numerous dining options nearby. Guests have mixed reviews about the hotel’s dinner service, but the extensive nearby alternatives mitigate most issues.
Leonardo Hotel Hengelo City Center excels in providing spacious, clean and comfortable rooms. Many guests commend the modern amenities, comfortable beds and generous room sizes. While a few minor issues such as occasional noise and maintenance needs are noted, the overall experience is positive with guests enjoying amenities like separate baths and showers and complimentary snacks.
Cleanliness stands out as a defining feature of Leonardo Hotel Hengelo City Center. Guests frequently describe the hotel as very clean with only occasional comments about specific maintenance issues. The general sentiment remains positive regarding the hygiene and upkeep of the hotel.
The staff at Leonardo Hotel Hengelo City Center is consistently praised for their friendliness and excellent service. Their welcoming demeanor and willingness to assist enhance the overall guest experience, contributing significantly to the hotel’s inviting atmosphere.
Wi-Fi service at the hotel receives mixed reviews with some guests praising the connection while others report inconsistent performance, suggesting room for improvement in internet connectivity.
Parking is notably convenient with an underground garage across the street. Guests find the proximity and reasonable daily rate of 9.90 EUR to be advantageous, despite some comments on the cost.
Family-friendly amenities make Leonardo Hotel Hengelo City Center a top choice for those traveling with children. The hotel provides thoughtful touches like plush toys and night lights, spacious family suites and accommodating public spaces, contributing to a comfortable stay for families.
Lastly, the beds at Leonardo Hotel Hengelo City Center are often highlighted for their comfort with many guests describing them as very comfortable and clean. Minor issues like slight sagging or firmness are noted by a few, but the overall standard of comfort remains high.
In summary, Leonardo Hotel Hengelo City Center is highly recommended for its excellent location, cleanliness, comfort and exceptional staff service, making it a top choice for travelers visiting Hengelo. Show more
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Hotel Taking Steps Towards Sustainability
This hotel holds a Green Key certification, indicating its commitment to environmental preservation and sustainable operations within the tourism sector.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
Dog Friendly Hotel
This hotel offers a convenient urban location and welcomes dogs, providing easy access to nearby parks and city amenities. Its practicality and pet-friendly stance make it a suitable option.
Business Hotel
This hotel has event facilities consisting of conference space and meeting rooms.
Accessible Hotel
City Hotel Hengelo is wheelchair-friendly and offers one dedicated disabled room. A lift is available to all floors, enhancing accessibility within the hotel.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
EV charging stations
4-Star Hotel
Room Types
Comfort Room 1 Twin BedTastefully decorated rooms including a tea/coffee maker, a TV and a bathroom with free toiletries.
Family Room 1 Double Bed 1 SofabedA spacious room featuring a bathroom with bath and separate shower. It also includes free WiFi, usage of bathrobe and slippers, mini fridge and espresso machine.
Superior Room 1 King BedThis room includes free WiFi, use of bathrobes and slippers, a mini refrigerator and an espresso machine. Guests in this room can enjoy a free welcome drink upon check-in.
Comfort Room 1 King BedProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Comfort Room 3 Single BedsOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room offers a private entrance, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as city views. The unit offers 3 beds.
Superior Room 1 Twin BedThe unit offers 2 beds.
Junior Suite 1 Double BedThe unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
Leonardo Hotel Hengelo City Center boasts a prime location, making it a top choice for travelers visiting the city. Situated right in the heart of Hengelo, the hotel offers unmatched proximity to key amenities and attractions. The central location ensures that everything is within a short walking distance, including the train station, shopping centers, theaters and a wide array of dining options. Guests appreciate the convenience of being just minutes away from the city's vibrant core while enjoying a peaceful and quiet environment. Whether visiting for business or leisure, the hotel's accessibility to transportation and local highlights like the theater and music hall adds to its appeal. The nearby parking garage is also an added convenience for those driving into the city. This superb location enhances the overall guest experience, allowing easy exploration of Hengelo's offerings without the hassle of long commutes.
Breakfast
Leonardo Hotel Hengelo City Center offers a breakfast experience that has garnered largely positive feedback from its guests. Many visitors praise the breakfast for its delicious taste and extensive variety, describing it as generous, well-stocked and well-kept. The breakfast buffet stands out for its diversity and quality, often featuring a good selection of breads, fruits and continental staples.
Guests have appreciated the generous and extended breakfast hours, which provide flexibility and convenience, especially with options available until noon. The breakfast is consistently noted for being well-prepared and meeting various tastes and preferences.
Despite the overwhelming positive reviews, some guests have identified areas for improvement. A few mentioned that the breakfast could be more varied with some finding the options lacking in diversity or the portions too small for the price. There were also comments about the breakfast starting too late for some guests' schedules.
Overall, Leonardo Hotel Hengelo City Center's breakfast is well-regarded for its quality, variety and plentiful servings, despite minor drawbacks noted by some visitors.
Dinner
Leonardo Hotel Hengelo City Center offers a range of dining options, although some guests have noted that the hotel's in-house restaurant no longer serves lunch or dinner. Despite this, there are extensive dining options in the vicinity, including good restaurants nearby which are only a short walk away. For those willing to explore, the hotel's central location makes it convenient to find a variety of dinner choices close by. While some guests find the dinner at the hotel to be good albeit pricey, others experienced the inconvenience of having to visit the reception multiple times due to certain downsides in the restaurant service. However, these issues are generally mitigated by the numerous alternatives nearby, allowing guests to enjoy a pleasant dining experience within easy reach of the hotel.
Rooms
Leonardo Hotel Hengelo City Center offers guests a consistently spacious and clean experience in their rooms, making it an ideal choice for travelers who value comfort and cleanliness. The rooms are notably large with generous space that contributes to a comfortable stay. Many guests appreciate the well-appointed and well-maintained accommodations, highlighting the modern facilities and convenient amenities like a separate bath and shower. The rooms are described as well-decorated with some featuring high ceilings and excellent views, adding to the aesthetic appeal.
Comfort is emphasized with comfortable beds and clean, spacious bathrooms frequently mentioned. Although not all rooms received daily cleaning, the overall cleanliness was highly regarded. Additional touches like complimentary snacks and gifts from the hotel were positively noted.
Despite some minor issues such as occasional noise, a hot room and the need for carpet and wall maintenance in certain rooms, the positive aspects greatly outweigh these drawbacks. Guests found the rooms quiet and well-soundproofed, contributing to a restful environment. The hotel also offers good seating areas and desks, which are practical for business travelers.
Overall, guests had a positive experience with the spacious, clean and comfortable rooms at Leonardo Hotel Hengelo City Center, making it a recommended destination for travelers looking for quality accommodations.
Beds
Leonardo Hotel Hengelo City Center has garnered positive feedback from guests, particularly with regard to its beds. The majority of reviews highlight the beds as being very comfortable with some describing them as excellent, wonderful and delicious. Repeated mentions of comfortable, big and clean beds suggest a consistent level of quality and attention to guest comfort. Guests appreciated the soft pillows and the spaciousness of both king and queen-size bed options. However, a few reviews did mention that some beds sag slightly or might be too hard, leading to a sore back. Despite these minor issues, the overall consensus points to a high standard of comfort.
Cleanliness
Leonardo Hotel Hengelo City Center excels in maintaining a high standard of cleanliness, as consistently reflected in guest reviews. Many guests describe the hotel and its rooms as clean, very clean and even spotlessly clean. The hygiene levels across the hotel frequently impress, ensuring a neat and tidy environment for visitors.
However, some areas do require more attention with occasional remarks about carpets and walls needing a bit of care and a few instances where specific rooms or the shower did not meet the spotless benchmark. Despite this, the overall sentiment remains positive with remarks about good cleanliness, clean and tidy rooms and generally high cleaning standards prevailing.
It's clear that while there are minor hiccups occasionally, Leonardo Hotel Hengelo City Center predominantly delivers on cleanliness, offering guests a comfortable and hygienic stay.
Staff
Leonardo Hotel Hengelo City Center is renowned for its remarkable hospitality, thanks to an exceptional team that consistently delivers top-notch service. From the moment guests walk through the doors, they are greeted by friendly, welcoming faces that set the tone for a pleasant stay. The staff's kindness and compassion stand out, making guests feel genuinely cared for and attended to.
The hotel's employees are frequently described as very friendly, kind and super helpful, providing assistance with a smile. Their willingness to go the extra mile, whether it's helping find nearby restaurants or accommodating specific needs, leaves a lasting positive impression. The consistent mention of excellent service highlights the dedication of the team to ensure every guest feels comfortable and valued.
Overall, the friendly reception and excellent service provided by the staff at Leonardo Hotel Hengelo City Center contribute significantly to the hotel's inviting atmosphere and high guest satisfaction.
Wi-Fi
Leonardo Hotel Hengelo City Center has received mixed feedback regarding its Wi-Fi service. While some guests have appreciated the strong connection and consistent Wi-Fi, noting the good reception and overall decent internet access, many have found the Wi-Fi to be spotty, especially in the rooms and some areas of the hotel. Unfortunately, there were also mentions of poor or unstable connections, indicating that the Wi-Fi experience can be somewhat hit or miss for visitors. Overall, while there are positive aspects of the hotel's internet service, improvements in consistency could enhance the stay for guests requiring reliable connectivity.
Parking
Leonardo Hotel Hengelo City Center offers several convenient parking options for its guests, primarily through an underground parking garage located directly across the street from the hotel. Many guests praise the close proximity and ease of access to this facility, describing it as very convenient. The cost for parking is generally considered reasonable with a daily rate of 9.90 EUR often highlighted as a great price. Despite some mentions of having to pay for parking and varied opinions on the cost, the overall feedback suggests that the availability of parking, though paid, adds to the hotel's accessibility and convenience.
Family
Leonardo Hotel Hengelo City Center receives strong praise as a family-friendly destination that caters well to children. Guests highlight the thoughtful amenities provided for young ones, such as plush toys and night lights near the floor, which were greatly appreciated. Families can enjoy spacious and accommodating family suites along with dedicated family rooms, making the stay comfortable for guests of all ages. The hotel's child-friendly atmosphere extends to its public spaces, ensuring a pleasant environment for everyone. Additionally, the convenience of being able to park larger vehicles, like vans, directly at the hotel adds to the overall positive experience. With its focus on family-oriented services and facilities, Leonardo Hotel Hengelo City Center is a welcoming option for those traveling with children.
No, Leonardo Hotel Hengelo City Center doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Hengelo City Center.
Yes, Leonardo Hotel Hengelo City Center welcomes dogs.
Yes, parking facilities are available at Leonardo Hotel Hengelo City Center.
No, Leonardo Hotel Hengelo City Center doesn't have a gym.