Super 8 by Wyndham Henrietta/Rochester Area
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Summary of reviewsSuper 8 by Wyndham Henrietta/Rochester Area is highly regarded for its strategic location, offering convenience with close proximity to the airport, major highways, RIT and a variety of restaurants. The ample and secure parking, which includes spaces for trucks, is a significant perk for guests.
Although the breakfast options have received a mixed response with some enjoying the variety of cereals, waffles and coffee, issues such as the lack of essential items and occasional stale offerings have been noted. Despite these inconsistencies, the general usability of the rooms stands out positively. Guests appreciate the functional amenities like the coffee maker, microwave and fridge, alongside comfortable, clean beds and remodeled features.
Cleanliness feedback is varied; while some guests praised the clean rooms and friendly service, others pointed out areas for improvement, such as dusty surfaces and outdated furnishings. On the brighter side, the staff received consistent praise for their professionalism and responsiveness, contributing significantly to enhancing the guest experience.
Despite some concerns about the beds, including reports of discomfort and outdated bedding, several guests enjoyed comfortable sleep aided by good shower pressure and decent pillows. Overall, while the Super 8 by Wyndham Henrietta/Rochester Area has areas for improvement, particularly in cleanliness and breakfast offerings, its location, friendly staff and parking convenience make it a favorable choice for many travelers.
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Although the breakfast options have received a mixed response with some enjoying the variety of cereals, waffles and coffee, issues such as the lack of essential items and occasional stale offerings have been noted. Despite these inconsistencies, the general usability of the rooms stands out positively. Guests appreciate the functional amenities like the coffee maker, microwave and fridge, alongside comfortable, clean beds and remodeled features.
Cleanliness feedback is varied; while some guests praised the clean rooms and friendly service, others pointed out areas for improvement, such as dusty surfaces and outdated furnishings. On the brighter side, the staff received consistent praise for their professionalism and responsiveness, contributing significantly to enhancing the guest experience.
Despite some concerns about the beds, including reports of discomfort and outdated bedding, several guests enjoyed comfortable sleep aided by good shower pressure and decent pillows. Overall, while the Super 8 by Wyndham Henrietta/Rochester Area has areas for improvement, particularly in cleanliness and breakfast offerings, its location, friendly staff and parking convenience make it a favorable choice for many travelers.
Hotel with Parking
This Super 8 motel offers parking amenities for travelers.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
Located just 12 minutes from the airport, the Super 8 by Wyndham Henrietta/Rochester Area is praised for its convenience. Positioned strategically, it offers easy access to major highways, making it simple to reach the universities, shopping areas and plazas. Guests highlight the proximity to RIT, gas stations and numerous food outlets. For those attending events or ceremonies, the hotel's location has proved to be particularly suitable. The property is easy to find, offers ample parking and is close to both expressways and the thru-way. The area around the hotel features a variety of restaurants, catering to different tastes. All in all, the location meets the varied needs of its guests, from quick airport access to event-specific destinations.
The breakfast experience at the Super 8 by Wyndham Henrietta/Rochester Area has been met with mixed reactions from guests. While the offering was appreciated and some guests found it satisfactory with options like waffles, cereals, coffee, juices and bagels, there were consistent issues. Several mentioned the lack of essential items, such as milk for cereal and coffee and the unavailability of juice. The breakfast setup often disappointed with stale bread and bagels and malfunctioning equipment like juice and waffle machines. Some guests noted the absence of hot breakfast options and fresh fruit, leading to a sparse and very basic meal experience. Cleanliness and maintenance of the breakfast area were also points of concern, alongside occasional hidden fees not disclosed at check-in. There were even instances when breakfast was not available due to ongoing construction, contributing further to an inconsistent and sometimes inadequate dining experience.
The Super 8 by Wyndham Henrietta/Rochester Area offers a mix of experiences for its guests. Many travelers appreciate its convenient location and find the rooms to be functional and equipped with necessary amenities like a coffee maker, microwave and fridge, although these amenities were inconsistent according to some reviews. The rooms are generally clean and have been remodeled, featuring comfortable beds, clean linens and walk-in showers with slip prevention.
However, several reviewers reported issues such as uncomfortable beds, outdated facilities and occasional cleanliness concerns. Some rooms had unpleasant odors, poor-quality furnishings and maintenance issues like leaking faucets and non-functional air conditioning. The hotel also faced complaints about insufficient towels, misinformation about amenities on booking platforms and disturbances due to thin walls and gaps under doors.
Despite the mixed feedback, the staff received positive remarks for their quick and accommodating responses to issues raised by guests, demonstrating a commitment to improving guest experiences.
At Super 8 by Wyndham Henrietta/Rochester Area, guest reviews reveal a mix of experiences with the hotel's beds. Many guests appreciated the comfortable and clean beds, remarking on their overall comfort and the good shower pressure that accompanied their stay. Positive feedback often highlights the comfiness of the beds, which contributed to a pleasant night's rest.
However, some guests encountered issues with the beds, such as squeakiness, sagging mattresses and bedding that appeared outdated. There were also reports of unclean sheets and uncomfortable bedding leading to backaches. While several visitors found the beds somewhat comfortable and noted the decent pillows and good reading lights, others felt that the beds were among the least comfortable they've experienced and suggested that replacements are needed to improve guest satisfaction.
Super 8 by Wyndham Henrietta/Rochester Area has received mixed feedback regarding its cleanliness. While some guests found their rooms to be clean and appreciated the friendly service and clean towels, there were significant concerns about the overall upkeep and sanitation. Issues such as dirty floors, unclean bathrooms and unpleasant odors were frequently mentioned. Specific complaints included stained sheets, dust-covered surfaces, dirty toilets and moldy smells. The facility seemed to struggle with dampness, outdated furnishings and general maintenance with multiple reviews noting a need for better housekeeping practices. Despite being in a convenient location close to restaurants, the hotel faces substantial criticism related to cleanliness, which influences the overall guest experience negatively.
Super 8 by Wyndham Henrietta/Rochester Area has garnered positive feedback for its staff, lauded for their friendliness and professionalism. Guests frequently mention the polite and accommodating nature of the front desk personnel. The team is noted for being quick to assist with requests, whether it’s moving to another room or providing extra towels. The owner has been appreciated for his great demeanor, although there were occasional mentions of some staff being less courteous. Overall, the staff members are commended for their welcoming and helpful attitude, contributing to a pleasant stay for many visitors.
Super 8 by Wyndham Henrietta/Rochester Area offers free parking, which is a definite perk for many travelers. Guests consistently mention the well-lit parking lot, contributing to a sense of security and safety. There's also plenty of parking available, including space for trucks, ensuring convenience for a variety of vehicles. Parking is close to the hotel, allowing for easy access while maintaining privacy. However, some reviews mentioned hidden charges, such as a $4.00 per night "safe fee" and additional parking fees that weren't clearly communicated beforehand. Despite these concerns, the positive aspects of free and secure parking seem to stand out for many guests.
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Location
Breakfast
Rooms
However, several reviewers reported issues such as uncomfortable beds, outdated facilities and occasional cleanliness concerns. Some rooms had unpleasant odors, poor-quality furnishings and maintenance issues like leaking faucets and non-functional air conditioning. The hotel also faced complaints about insufficient towels, misinformation about amenities on booking platforms and disturbances due to thin walls and gaps under doors.
Despite the mixed feedback, the staff received positive remarks for their quick and accommodating responses to issues raised by guests, demonstrating a commitment to improving guest experiences.
Beds
However, some guests encountered issues with the beds, such as squeakiness, sagging mattresses and bedding that appeared outdated. There were also reports of unclean sheets and uncomfortable bedding leading to backaches. While several visitors found the beds somewhat comfortable and noted the decent pillows and good reading lights, others felt that the beds were among the least comfortable they've experienced and suggested that replacements are needed to improve guest satisfaction.
Cleanliness
Staff
Parking
No, Super 8 by Wyndham Henrietta/Rochester Area doesn't have any pool.
No, a spa isn't available at Super 8 by Wyndham Henrietta/Rochester Area.
No, Super 8 by Wyndham Henrietta/Rochester Area doesn't allow dogs.
Yes, parking facilities are available at Super 8 by Wyndham Henrietta/Rochester Area.
No, Super 8 by Wyndham Henrietta/Rochester Area doesn't have a gym.
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