Hotel Alsterquelle
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Summary of reviewsHotel Alsterquelle offers a peaceful retreat for guests looking to escape the hustle and bustle, nestled in a charming village surrounded by nature. Its location provides serene and quiet surroundings, perfect for relaxation, with the added benefit of being conveniently close to Hamburg Airport. Guests appreciate the free and easily accessible parking facilities, making it a suitable choice for travelers.
The breakfast service at the hotel is generally well-received, offering a buffet with fresh and delicious options that many find satisfactory, though some feel the cost could be more justified. The friendly and attentive staff greatly enhance the guest experience, with their professionalism and willingness to assist, particularly during check-in and breakfast service, leaving a positive overall impression.
While the hotel excels in some areas, room experiences vary. Many guests commend the cleanliness and comfort of the beds, while others highlight issues like outdated furnishings and less desirable bathroom conditions. Hygiene concerns are noted by a few, who suggest room maintenance could be improved. Despite occasional issues with room odor and bathroom cleanliness, the staff’s welcoming demeanor helps create a pleasant atmosphere for most guests.
Overall, Hotel Alsterquelle provides a mixed experience, with standout elements being its tranquil location, convenient parking, and hospitable staff. Improvements in room conditions and certain services could enhance the overall guest satisfaction further.
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The breakfast service at the hotel is generally well-received, offering a buffet with fresh and delicious options that many find satisfactory, though some feel the cost could be more justified. The friendly and attentive staff greatly enhance the guest experience, with their professionalism and willingness to assist, particularly during check-in and breakfast service, leaving a positive overall impression.
While the hotel excels in some areas, room experiences vary. Many guests commend the cleanliness and comfort of the beds, while others highlight issues like outdated furnishings and less desirable bathroom conditions. Hygiene concerns are noted by a few, who suggest room maintenance could be improved. Despite occasional issues with room odor and bathroom cleanliness, the staff’s welcoming demeanor helps create a pleasant atmosphere for most guests.
Overall, Hotel Alsterquelle provides a mixed experience, with standout elements being its tranquil location, convenient parking, and hospitable staff. Improvements in room conditions and certain services could enhance the overall guest satisfaction further.
Hotel near Golf Courses
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
3-Star Hotel
Guest Reviews
Tucked away on the edge of a serene village, Hotel Alsterquelle offers guests a tranquil retreat surrounded by lush forests and expansive fields. This hotel is celebrated for its quiet surroundings, making it an ideal location for those seeking a peaceful getaway or a restful stopover. Guests appreciate the hotel’s proximity to nature, with charming wildlife encounters such as roe deer occasionally visible from the windows. Positioned in the district of Rhen, the hotel is conveniently accessible even after hours and provides adequate parking facilities. Though it is outside the city and relatively distant from major highways, the hotel's location is advantageous for travelers needing quick access to Hamburg Airport. This cozy establishment in a small village setting offers a charming and restful escape, far removed from the hustle and bustle of urban life.
Hotel Alsterquelle offers a breakfast experience that receives generally positive feedback from guests. Many visitors find the breakfast to be good, sufficient, and fresh, with a selection that meets basic expectations and some even describe it as super, exceeding their expectations even at a cost of 10 euros. The buffet setup is a popular choice, providing a range of items that are fresh and delicious. However, some guests feel that despite the quality, it may not justify the additional 15 euros charged, and there are mentions of certain items like scrambled eggs being absent from the menu. The timing of breakfast service also comes up, with some guests indicating it starts too late or finishes too early to accommodate early travelers, and notably, no breakfast service is available on Mondays. Despite these few critiques, the overall impression of the breakfast service leans toward a satisfying start to the day for those staying at the hotel.
Hotel Alsterquelle offers a range of room types with varied experiences, as detailed in guest reviews. Many visitors appreciated the cleanliness of the rooms, often describing them as very clean or neat and tidy. In several instances, guests found their rooms cozy and equipped with conveniences like a kitchenette, making it ideal for extended stays. The beds received consistent praise for being comfortable, with some specifically mentioning the comfort of the mattress. Spaciousness was another strong point for some rooms, comfortably accommodating up to four people.
Despite these positives, some guests noted areas in need of improvement. Several reviews mentioned that the room sizes were smaller than expected, and some guests found the furnishings outdated. There were instances of less-than-ideal bathroom conditions, including grime and lack of toiletries. Odor problems were also commonly cited, from air freshener overuse to more unpleasant smells. Additionally, some rooms showed signs of wear, such as old carpet stains, which detracted from the overall experience.
Overall, Hotel Alsterquelle provides a mix of satisfactory and less satisfactory accommodations, with a focus on cleanliness and basic comfort. However, attention to detail in room maintenance and updates could enhance the guest experience significantly.
Hotel Alsterquelle offers a varied experience when it comes to its sleeping arrangements. Many guests appreciated the comfort of the beds, noting a pleasant level of firmness that is often beneficial for those concerned with back health. The cleanliness of the beds and bedding frequently stood out, earning positive mentions. Several reviews highlight the beds as wonderful and comfortable, with good duvets enhancing the overall experience.
However, some guests found the comfort inconsistent. Concerns included the narrowness of certain double beds, some overly firm mattresses, and isolated issues with feeling the springs. Bed size and placement were pointed out, especially in instances where the beds were positioned awkwardly or were smaller than expected. There were occasional comments about insufficient blankets and issues with housekeeping services such as unmade beds or lack of fresh towels.
Overall, while many guests found restful sleep at Hotel Alsterquelle, some aspects of the bedding arrangements could benefit from improvement to ensure a more uniformly positive experience for all visitors.
Hotel Alsterquelle seems to present a mixed experience in terms of cleanliness, as reflected in numerous guest reviews. While some guests noted that basics like sheets and towels were clean, and the bathrooms were generally maintained, others expressed significant dissatisfaction with the overall hygiene of the establishment. Reports frequently highlighted issues such as calcified showers, stained towels, and rooms emitting unpleasant odors. Moreover, certain guests pointed out serious hygiene deficiencies, especially in bathrooms, with dirty fixtures and mildew concerns. The common sentiment is that the cleanliness of the rooms and sanitary areas often left much to be desired. With mentions of the hotel's condition being worn and somewhat rundown, prospective visitors might consider these factors when planning their stay.
Hotel Alsterquelle generally receives praise for its friendly and attentive staff, who contribute positively to the guest experience. The reception team is frequently noted for being accommodating, with a particular emphasis on their assistance with late check-ins and the smooth check-in and check-out procedures. Many guests highlight the overall pleasant and uncomplicated interactions they have with the staff, emphasizing their professionalism and amiability. The breakfast service particularly stands out for its attentiveness. However, there are occasional mentions of attempted financial discrepancies by some staff members, which should be noted by potential visitors. Overall, the staff at Hotel Alsterquelle largely helps to create a welcoming and positive atmosphere for guests.
Hotel Alsterquelle offers a convenient parking experience for its guests, featuring a large free parking lot situated right in front of the hotel. This makes it easy for travelers to secure a spot without any hassle, and the availability of ample parking ensures that finding a space is generally not a concern. Its proximity to Hamburg airport, approximately 15 kilometers away, makes it an ideal choice for those traveling by air. While most guests appreciate the free parking, some have noted limited options at times, with a few instances requiring parking in nearby residential areas. Overall, the hotel earns positive remarks for its parking facilities, although a desire for more cleanliness and better Wi-Fi is mentioned.
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Location
Breakfast
Rooms
Despite these positives, some guests noted areas in need of improvement. Several reviews mentioned that the room sizes were smaller than expected, and some guests found the furnishings outdated. There were instances of less-than-ideal bathroom conditions, including grime and lack of toiletries. Odor problems were also commonly cited, from air freshener overuse to more unpleasant smells. Additionally, some rooms showed signs of wear, such as old carpet stains, which detracted from the overall experience.
Overall, Hotel Alsterquelle provides a mix of satisfactory and less satisfactory accommodations, with a focus on cleanliness and basic comfort. However, attention to detail in room maintenance and updates could enhance the guest experience significantly.
Beds
However, some guests found the comfort inconsistent. Concerns included the narrowness of certain double beds, some overly firm mattresses, and isolated issues with feeling the springs. Bed size and placement were pointed out, especially in instances where the beds were positioned awkwardly or were smaller than expected. There were occasional comments about insufficient blankets and issues with housekeeping services such as unmade beds or lack of fresh towels.
Overall, while many guests found restful sleep at Hotel Alsterquelle, some aspects of the bedding arrangements could benefit from improvement to ensure a more uniformly positive experience for all visitors.
Cleanliness
Staff
Parking
No, Hotel Alsterquelle doesn't have any pool.
No, a spa isn't available at Hotel Alsterquelle.
Yes, Hotel Alsterquelle welcomes dogs.
Yes, parking facilities are available at Hotel Alsterquelle.
No, Hotel Alsterquelle doesn't have a gym.
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