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Summary of reviewsHolly Tree Guest House offers an exceptional lodging experience marked by its prime location, cleanliness, comfort and friendly service. Situated near Hereford's city center, it provides guests with convenient access to the city’s main attractions, including the historic Hereford Cathedral and the picturesque River Wye. Its proximity to shops, restaurants and public transport hubs further enhances its appeal by simplifying travel plans and reducing commute times.
One of the standout features is the consistently praised breakfast, often described as excellent, delicious and generous in portion size. Guests enjoy a variety of options, including vegetarian and vegan alternatives, all prepared and presented with care. The breakfast room is well-managed, contributing to a pleasant start to the day.
Rooms at Holly Tree Guest House are often noted for their spaciousness, cleanliness and comfort. Guests appreciate the well-equipped accommodations featuring comfortable beds, private shower rooms, mini-fridges, microwaves and pleasant decor, though a bit dated in some instances. Noise is generally not an issue, even in rooms facing the street and the quick, easy check-in and check-out processes add convenience.
Cleanliness is a major strong point with numerous reviews highlighting the spotless condition of both private and shared spaces. The guest house maintains high standards of hygiene, contributing to a comfortable and tidy atmosphere.
The staff receive high marks for their friendliness, helpfulness and professionalism. Guests feel warmly welcomed and well taken care of throughout their stays with the staff's dedication to excellent service enhancing the overall experience.
Finally, the comfort of the beds is frequently mentioned in reviews with many guests describing them as very comfortable, contributing to restful and enjoyable stays.
While minor inconveniences such as limited parking and occasional traffic noise due to its main road location are noted, these do little to detract from the overall positive experience. Holly Tree Guest House is highly recommended for its excellent value for money, cleanliness, comfort and superb central location. Show more
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Categories
Cheap Guest House
This guesthouse provides budget-friendly accommodation with comfortable rooms. It's situated in a convenient location within Hereford, offering easy access to local attractions and amenities.
Small Guest House
This guest house offers a charming and intimate experience, with its personalized service and attention to detail. The comfortable rooms and peaceful surroundings create a home-away-from-home atmosphere.
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? No
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Breakfast Room
Has the hotel closed during the pandemic? No Reopening Date: Unknown
Additional Information: We were only open to NHS at the local hospital.
Holly Tree Guest House boasts an enviable location that repeatedly impresses its guests. Nestled in close proximity to Hereford's city center, it provides easy access to the city's main attractions and amenities. Whether it's a short five-minute stroll to the historic Hereford Cathedral or a leisurely walk to the city’s charming medieval streets and peaceful River Wye, the guest house serves as a perfect base for exploring the area.
Guests commend its convenient positioning near shops, restaurants and public transport hubs like bus and train stations, making it an ideal choice for travelers seeking to maximise their time in the city. For those attending special events or exploring Hereford’s vibrant offerings, the central location simplifies plans and reduces travel time.
The guest house is characterized by its clean, comfortable accommodations and the friendly, efficient staff, adding to the overall positive experience. Additionally, the included breakfast consistently receives positive mentions, enhancing guests' satisfaction.
Despite some minor inconveniences such as the lack of on-site parking and occasional traffic noise due to its main road location, the Holly Tree Guest House is highly appreciated for its value for money, cleanliness and its superb, central location.
Breakfast
Breakfast at Holly Tree Guest House receives high praise from guests. Many describe it as excellent, lovely and delicious with particular enthusiasm for the full English breakfast. The breakfast is often highlighted as being freshly cooked, well-presented and generous in portion size. Guests also appreciate the variety of options available, including vegetarian and vegan alternatives.
The overall sentiment reflects satisfaction with both the quality and taste, noting it as plentiful and capable of keeping one energized throughout the day. The breakfast room itself garners positive feedback for being well-managed with friendly and accommodating staff who contribute to an enjoyable morning experience. Despite a few isolated comments about it being lukewarm or limited in choice, the overwhelming majority find the breakfast fantastic and a great value for money.
In summary, the Holly Tree Guest House appears to excel in providing a delightful breakfast experience, complemented by courteous and helpful staff, solidifying its reputation among visitors.
Rooms
Holly Tree Guest House offers a blend of comfort and cleanliness that ensures a pleasant stay for all its guests. The rooms are frequently praised for being spacious and immaculately clean, offering a range of amenities such as comfortable beds, private shower rooms, mini-fridges and even microwaves in some rooms. Guests appreciate the cosy and homely ambiance, often highlighting the comfort and warmth of their accommodations.
Many of the rooms are described as well-equipped and clean with guests noting the pleasant, minimalist decor, although occasionally a bit dated. Despite some rooms being basic and smaller than expected, they generally meet the needs for short stays. Noise was not an issue, even for rooms facing the street.
Check-in and check-out processes are quick and easy and the staff are noted for being friendly and helpful. The guest house’s proximity to the city center is a plus, making it convenient for guests to explore the town. Overall, Holly Tree Guest House provides a comfortable, clean and convenient lodging experience, complemented by a tasty, hearty breakfast.
Beds
Guests staying at Holly Tree Guest House consistently highlighted the comfort of the beds as a standout feature. Many reviews mentioned that the beds were very comfortable, contributing to an overall restful and enjoyable stay. Words like "super comfortable" and "extremely comfortable" were frequently used, indicating a high level of satisfaction with the sleeping arrangements. While some reviews did note that the beds were just adequately comfortable and a few found them relatively uncomfortable, the general consensus tilted strongly toward a positive experience with the bedding.
The rooms themselves were described as comfortable, cosy and attractively furnished, adding to the positive atmosphere. Despite a few mentions of road noise and hard mattresses, most guests reported sleeping soundly and found the rooms conducive to relaxation. Overall, Holly Tree Guest House appears to prioritize guest comfort, particularly with its bed quality.
Cleanliness
Holly Tree Guest House consistently earns high praise for its cleanliness, evident from numerous reviews highlighting the immaculately maintained rooms and facilities. Visitors frequently describe the property as very clean, spotless and scrupulously clean. Both shared and private bathrooms receive specific mentions for their exceptional standards. Common areas and rooms alike are noted for their fresh and well-kept condition. Guests also appreciate the comfortable and tidy accommodations with many remarking on the excellent service that accompanies the high standards of cleanliness.
Despite its perfect cleanliness, the guest house does have a few drawbacks. Some guests mention the noise from the busy road outside, suggesting earplugs for a better night's sleep. Others note minor issues such as the tog rating of the quilts or the smell of air fresheners for those with sensitivities. However, these points do little to overshadow the overwhelmingly positive feedback. The combination of cleanliness, comfort and convenient location close to the city center makes Holly Tree Guest House a commendable choice for visitors.
Staff
Holly Tree Guest House has repeatedly impressed guests with its exceptional staff. From being warmly welcomed upon arrival to experiencing attentive and efficient service throughout their stay, visitors consistently praise the friendliness and helpfulness of the staff. Whether it's the proprietors or the team serving breakfast, the personnel are described as obliging, accommodating and always ready to ensure guest satisfaction. The staff's responsiveness and professionalism enhance the overall experience, creating a home-like atmosphere for many. Breakfasts at the guest house also receive high marks, contributing to the overall positive impression. Clean and pleasantly decorated rooms add to the appeal. Despite a bit of traffic noise due to the nearby busy road, guests generally find their stays delightful, thanks to the staff’s unwavering dedication to making sure everything else is first class.
No, Holly Tree Guest House doesn't have any pool.
No, a spa isn't available at Holly Tree Guest House.
No, Holly Tree Guest House doesn't allow dogs.
No, parking facilities aren't available at Holly Tree Guest House.