Landhotel Altes Zollhaus

Hermsdorf 50.73579500, 13.65570000 , Altenberger Strasse 7 (Show on Map)
8.3
Very Good


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Summary of reviewsNestled in the serene location of the Ore Mountains, Landhotel Altes Zollhaus stands out as a charming retreat, praised for its picturesque surroundings and tranquil atmosphere. The hotel serves as an excellent base for activities such as hiking, cycling and skiing with direct access to extensive trails and routes extending into the Czech Republic. Visitors consistently highlight the beautiful nature, peaceful environment and idyllic setting, making it a perfect escape from the hustle and bustle of city life.

Guests rave about the hotel's breakfast experience, describing the buffet as extensive, varied and beautifully arranged. The diverse selection caters to all dietary preferences, offering everything from fresh rolls and muesli to fruits, cold cuts and cheese. While a few reviews mentioned average experiences and cramped table spacing, the consensus remains overwhelmingly positive, reflecting high satisfaction with the quality and variety of breakfast options.

Dining at the hotel's restaurant is highly recommended with guests praising the delicious, high-quality food and a variety of dishes, including vegan and regional options. The unique ambiance of the "Vault Cellar" and the charming pizzeria enhances the dining experience, complemented by attentive and friendly service. Guests appreciate the reasonable prices and extended kitchen hours, making it a delightful aspect of their stay.

The hotel's rooms are lauded for being clean, spacious and beautifully furnished, creating a cozy and inviting environment. Despite some decor being slightly outdated, the overall cleanliness and tidiness are impressive. Comfort and tranquility are further ensured with ample lighting, comfortable beds and well-maintained gardens. The hotel's hygiene standards are praised, though minor issues like occasional dust on lampshades are noted.

Staff at Landhotel Altes Zollhaus consistently receive high marks for their friendliness and helpfulness. The attentive, accommodating and efficient employees contribute significantly to the warm and inviting atmosphere of the hotel. While there are occasional mentions of the restaurant staff being overwhelmed, the overall impression remains highly positive.

The hotel's wellness area is a highlight with a beautifully designed sauna landscape and diverse options that include four different saunas. Guests commend the well-maintained facilities and the serene outdoor section, which, along with massage options, enhance relaxation. The wellness area caters well to various needs, making it a top-tier experience for visitors seeking relaxation.

While feedback on the beds is mixed, many guests find them comfortable and enjoy good sleep quality. However, there are inconsistencies regarding mattress quality across different rooms with some guests experiencing worn-out, overly soft or hard mattresses.

Additionally, the hotel offers daily yoga classes with a bright and spacious yoga room available for guest use. Classes cater to different schedules with both morning and evening sessions and the instructor Franzi receives praise for her ability to tailor sessions to participants’ needs. This, combined with the fantastic wellness area and beautiful natural surroundings, contributes to a highly enjoyable and rejuvenating stay.

Overall, Landhotel Altes Zollhaus impresses with its serene location, excellent food, high standards of cleanliness and friendly staff, making it a desirable retreat for nature lovers and those seeking relaxation.
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Categories
Family Friendly Hotel
The 'Landhotel' designation suggests a rural setting, which can be appealing to families looking for a quiet retreat. Its location in Hermsdorf provides access to nearby attractions.

Dog Friendly Hotel
Located in Hermsdorf, this Landhotel provides a rural setting suitable for dogs. Landhotels often offer a more relaxed atmosphere and are accommodating to pets.

Hotel with Parking
This hotel provides free private parking on the hotel's own parking lot. Free WiFi is available in all rooms and throughout the house.

Hotel for Yoga
This hotel is explicitly a 'Yoga-Kunst-Hotel' offering daily yoga sessions, including Aerial Yoga, and hosts various yoga retreats and workshops with experienced teachers.

4-Star Hotel
This hotel offers a traditional hotel experience in a historic building. Its location in Hermsdorf provides a quiet, rural setting, ideal for relaxation and exploring the surrounding area.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Romantic Hotel

Business Hotel

Room Types
Single Room Homelike room with satellite TV, a desk, a private bathroom and a seating area.

Double Room Homelike room with satellite TV, a desk and a private bathroom. Most of the double rooms have a scenic view of the woods as well as the large garden and pond. Pets are allowed on request in this room category.

Double Room Single Use Featuring a flat-screen TV, a desk and a seating area. Most of the double rooms have a scenic view of the woods as well as the large garden and pond.

Superior Double Room Homelike room featuring a scenic view of the woods, the garden and the pond. Includes a satellite TV, a desk and a private bathroom. Pets are not allowed in this room category.

Suite Homelike suite featuring a scenic view of the woods, the garden and the pond. Includes a separate living area, a satellite TV, a desk and a private bathroom. Pets are not allowed in this room category.

Deluxe Double Room with Shower The unit has 1 bed.

Single Bed in Mixed Dormitory Room

Guest Reviews
8.3
Very Good
Location
The Landhotel Altes Zollhaus' location consistently garners praise from guests for its serene and picturesque setting in the Ore Mountains. Its position makes it an excellent base for various excursions with beautiful nature and peaceful surroundings creating the perfect backdrop for relaxation. The hotel is ideally situated for hiking and cycling enthusiasts, offering direct access to extensive trails and even routes leading into the Czech Republic. Skiers also commend the hotel's proximity to ski trails, particularly highlighting its charm in the winter season. Despite being located directly on a main road, the hotel remains quiet, ensuring a tranquil atmosphere for all visitors. The idyllic and rural environment, surrounded by lush pine woods and beautiful forest lakes, makes it an attractive retreat for those looking to escape the hustle and bustle of city life and enjoy the natural beauty of the region.

Breakfast
Nestled in the serene landscapes, 'Landhotel Altes Zollhaus' offers a breakfast experience that largely resonates with positivity among its guests. The breakfast buffet frequently garners praise for being extensive, varied and beautifully arranged, providing everything one could desire to start the day. Guests have highlighted the plentiful and diverse selection, including a rich assortment of fresh rolls, muesli, fruits, seeds, cold cuts and cheese, which caters to all tastes from vegan to vegetarian. There's commendation for the taste and freshness of the offerings with some noting the excellent quality of the bread and rolls.

Many reviews emphasize that the breakfast is not only sufficient but abundant, ensuring guests can find something they enjoy, whether they prefer scrambled eggs, muesli or other morning staples. The breakfast is consistently described as very good, top-notch and excellent, reflecting high satisfaction with the variety and quality.

However, a few reviews mentioned that the breakfast was average and did not meet high expectations and some found the table spacing in the breakfast room to be rather cramped. Despite these minor drawbacks, the overwhelming consensus is that the breakfast at 'Landhotel Altes Zollhaus' impresses with its richness, variety and the thoughtful inclusion of options to suit different dietary preferences.

Dinner
Guests at Landhotel Altes Zollhaus consistently praised their dining experiences, noting the extremely delicious and high-quality food offered by the hotel's restaurant. Diners enjoyed a variety of dishes, including vegan options and regional cuisine, all of which were described as exceptionally tasty. The ambiance of the restaurant, particularly the unique "Vault Cellar" and the charming pizzeria, contributed to a memorable dining experience. Service was highlighted as attentive and friendly and many appreciated the reasonable prices and extended kitchen hours until 9 PM. Overall, the restaurant was highly recommended for its wonderful food and excellent kitchen, consistently delivering delightful meals to its patrons.

Rooms
Nestled in a serene location, Landhotel Altes Zollhaus offers a delightful stay with its blend of charming and functional rooms. Guests repeatedly praised the rooms for being very clean and beautifully furnished with many highlighting their spacious and cozy nature. Rooms are noted to have ample lighting and comfortable beds, perfect for ensuring a restful night.

The decor, while somewhat outdated, especially in some of the "dog rooms" and the bathrooms, is in keeping with the hotel's rustic and traditional style, adding to its country hotel charm. Despite a few remarks about the rooms needing updates and some furnishings dating back to the 1980s, the overall cleanliness and tidiness were excellent.

The superior double rooms, along with suites, provide a pleasant and spacious environment, though there were a few complaints about the suite's temperature control during colder days. Despite the age of some fixtures, the tasteful and functional decor creates a welcoming atmosphere. Additionally, the hotel's location is ideal for those looking to enjoy the tranquility of nature with quiet rooms perfectly positioned near ski trails.

The vaulted restaurant of the hotel leaves a lasting impression, complementing the beautifully designed and sweetly decorated rooms. Guests appreciated the cozy seating available on every floor and the well-maintained garden, alongside the excellent hygiene standards throughout the property.

In summary, Landhotel Altes Zollhaus offers a blend of spacious, well-furnished and functional rooms that reflect a charming, albeit slightly dated, country style. The hotel's outstanding cleanliness and comfortable beds make it an inviting choice for travelers seeking both comfort and a touch of rustic charm.

Beds
The beds at Landhotel Altes Zollhaus receive mixed feedback from guests. Many visitors found the beds comfortable and reported good sleep quality. Some appreciated the stability of the two single beds that didn't move around. However, other guests encountered issues such as mattresses that were worn out, extremely soft or quite hard, leading to discomfort and back pain. While several guests had a positive experience with the bed comfort, there were inconsistencies regarding mattress quality across different rooms.

Cleanliness
Landhotel Altes Zollhaus receives high marks for cleanliness from the majority of its guests. The overall cleanliness of the hotel is consistently described as excellent and top-notch with many guests praising the rooms as very clean and well-maintained. The hotel's facilities, including the very appealing and diverse sauna area, also contribute to a positive impression of cleanliness.

Guests highlight that the rooms are not only clean but also comfortable and spacious, creating a pleasant environment. The meticulous cleaning service, ensuring rooms are free from dust and cobwebs, is generally appreciated, although a few reviews note some areas missed by the cleaning staff.

Bathrooms receive specific mentions for their cleanliness and nice appearance, adding to the overall positive experience. Despite minor issues such as occasional dust on lampshades or carpets showing wear, the hotel's great service and friendly staff appear to reinforce a commitment to maintaining high standards of cleanliness throughout the property.

Staff
The reviews for Landhotel Altes Zollhaus consistently highlight the hotel's exceptionally friendly and helpful staff. Guests frequently describe the employees as attentive, accommodating and super nice, contributing to a warm and inviting atmosphere. The reception, restaurant and cleaning staff are all praised for their friendliness and efficiency. Special requests are handled with care and the staff goes out of their way to ensure a pleasant experience for visitors. Despite occasional mentions of the restaurant staff being overwhelmed and disorganized due to being understaffed, the overall impression remains highly positive with guests appreciating the attentive service and family-like ambiance.

Spa
Nestled within 'Landhotel Altes Zollhaus' is a wellness sanctuary that has garnered rave reviews from guests. The hotel's wellness area stands out for its exceptional design and functionality, featuring a beautiful and stylish sauna landscape. Guests consistently praise the diverse sauna options, mentioning specifically that there are four different saunas to enjoy. The overall spa experience is highly regarded with comments noting the space as both beautiful and excellently maintained.

In addition to the indoor facilities, the wellness area includes an inviting outdoor section, providing a serene and relaxing environment. Massage options further enhance the guest experience, offering additional layers of relaxation after a day of travel or exploration.

The wellness area seems to cater to various needs with guests frequently remarking on its capacity to satisfy any wellness wish. Whether looking for a serene sauna session in the evening or an all-encompassing wellness retreat, this area is designed to deliver a top-tier experience. Overall, the wellness facilities at 'Landhotel Altes Zollhaus' receive high acclaim for their quality, diversity and the relaxation they provide.

Yoga
At Landhotel Altes Zollhaus, guests can enjoy daily yoga classes that are available for spontaneous booking, allowing for flexibility in planning activities. The bright and spacious yoga room provides a pleasant environment for practice and can be used at any time. The wellness area at the hotel complements the yoga offerings, contributing to an overall serene and rejuvenating experience. With both morning and evening sessions, the classes cater to different schedules and the instructor, Franzi, is praised for finding the perfect level for participants. The combination of a fantastic wellness area, excellent yoga classes and the beautiful natural surroundings makes for a highly enjoyable stay.


No, Landhotel Altes Zollhaus doesn't have any pool.

Yes, a spa is available at Landhotel Altes Zollhaus.

Yes, Landhotel Altes Zollhaus welcomes dogs.

Yes, parking facilities are available at Landhotel Altes Zollhaus.

No, Landhotel Altes Zollhaus doesn't have a gym.

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