Please suggest which room type a family with one child should choose and where the child will sleep: Sleep in our Double Queen Guestrooms. One bed for the adult and the second bed for the child.
Please suggest which room type a family with two children should choose and where the children will sleep: Sleep in our Double Queen Guestrooms. One bed to accommodate up to two people and the second bed to accommodate another 2 people maximum.
Please suggest which room type a family with three children should choose and where the children will sleep: Select Two Connecting Double Queen Guestrooms. Each room can accommodate up to a 4 people maximum.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Select either a King Leisure Guestroom for the parents and ask for a complimentary Crib for the baby. No additional cost.
Baby cot details:Max age:Toddler Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Is there a playground? Other details: Beautiful Soccer field right behind the hotel. Nearby Herndon Community Center with activities for kids including playground, pool, and more.
Do you offer babysitting/child services?No
Additional amenities for children:
Kid meals
Children television networks
Is there anything that you would like to highlight, add or clarify? We offer complimentary Shuttle Service to / from Dulles International Airport, Free Self-parking, Free Wi-Fi in all guestrooms and public areas, extra data port charges in both sides of the night stand. Mobile desk to use it at your leisure. Individual Keurig Coffee Maker in the room, refrigerator with mini freezer, available filtered water and ice maker in some public areas. Walk to a movie theatre, visit nearby entertainment.
Answers last updated by Crowne Plaza Dulles Airport, an IHG Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? No
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit Signs to limit too many people at one time and advise to use other of the 5 elevators available
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations We don't rent check-out rooms for 24 hours and after being dessinfected and applied with IHG Clean Program in all the guestrooms and public areas.
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
We follow CDC guidelines and IHG Clean Program from Intercontinental Hotels
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: employees presenting symptons after the taking temperature protocol will be screened again and according to the results they might be sent home. Guests will be treated according to the symptons and individual cases.
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Currently no buffet service
Gym is temporarily closed
Conference rooms with less 50 people or less only until further notice from Federal Government or State Government regulations.
Has the hotel closed during the pandemic? No
Additional Information: We continue to work towards a safer environment and we will continue to follow CDC, Federal and State regulations along with our umbrella company's program such as IHG Way of Clean Program.
Answers last updated by Crowne Plaza Dulles Airport, an IHG Hotel
Standard RoomThe Standard Room has two queen beds or one king bed. Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Executive King Room - Non-SmokingThis room includes a 42-inch flat-screen TV, refrigerator, bathrobe, in-room safe, access to the Club Lounge and free weekday continental breakfast.
King Room - Non-SmokingThis room features a flat-screen cable TV, refrigerator and en suite bathroom with free toiletries.
Deluxe RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Superior King Room - Non-SmokingThis room features one king bed, flat-screen cable TV, vanity mirror in bathroom, coffee maker and refrigerator.
Queen Room with Two Queen Beds Executive - Non-SmokingThe unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThe unit offers 2 beds.
Two Double Beds Hear Access Roll In Shower - Non-SmokingThe unit offers 2 beds.
King Room - Mobility Access/Hearing AccessibleThe unit offers 1 bed.
King Room - Hearing Accessible - Roll-in ShowerThe unit offers 1 bed.
Deluxe King Room - Hearing Accessible with Bath Tub/Non-SmokingThe unit has 1 bed.
Deluxe Twin Room - Hearing AccessibleThe unit has 2 beds.
Standard Queen Room with Two Queen Beds and Accessible TubThe unit offers 2 beds.
No, Crowne Plaza Dulles Airport, an IHG Hotel doesn't have any pool.
No, a spa isn't available at Crowne Plaza Dulles Airport, an IHG Hotel.
No, Crowne Plaza Dulles Airport, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Crowne Plaza Dulles Airport, an IHG Hotel. For more information, read the answers to the Parking questionnaire
Yes, Crowne Plaza Dulles Airport, an IHG Hotel has a gym. For more information, read the answers to the Gym questionnaire