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Summary of reviewsHampton Inn & Suites Hershey is widely praised for its outstanding location, ideally situated for visitors eager to explore Hershey's attractions. Its proximity to Hershey Park and other entertainment venues, combined with easy access to dining options on Chocolate Ave, makes it a perfect choice for families and thrill-seekers. Despite being on a main street, the hotel maintains a quiet and peaceful atmosphere, enhancing guests' comfort, which is further augmented by its pet-friendly facilities.
The hotel's complimentary breakfast is highly appreciated for its variety and quality, offering an extensive selection including hot items like waffles, omelettes, and an array of cereals and breads. Guests find the breakfast delicious and well-presented, with attentive staff ensuring the area remains well-stocked. Although there are occasional mentions of chaos during breakfast, the overall positive atmosphere and abundant options provide a great start to the day.
Rooms at Hampton Inn & Suites Hershey are consistently described as clean, comfortable, and spacious, which particularly suits families, offering adequate space for groups of up to five. The well-equipped suites contribute to a comfortable stay, enhanced by cozy beds and plentiful pillows. While some guests mention older furniture, the overall sentiment is overwhelmingly positive, with room sizes adequate for a few nights, especially for families with children.
Cleanliness is a standout feature, with many reviews highlighting the hotel's well-maintained environment and clean rooms. Public areas, including the breakfast space and pool, are commended for their upkeep. The staff's friendliness and professionalism further contribute to the clean and welcoming atmosphere. Although some guests note issues like dirty carpets or dishes, these are exceptions to the overall positive feedback regarding cleanliness.
The hotel's staff consistently receives accolades for their friendliness and professionalism, with front desk personnel noted for their exceptional service and willingness to go above and beyond to ensure guest satisfaction. This accommodating spirit enhances the overall guest experience and leaves a lasting positive impression.
The pool is a popular feature among families, with its pleasant warmth and decent size providing entertainment for children. Though occasionally facing closures due to maintenance, when operational, the pool is clean and offers a great spot for relaxation.
Hampton Inn & Suites Hershey is an excellent choice for families, offering spacious rooms, convenient amenities, and a family-friendly atmosphere. Its location near Hershey Park greatly appeals to those on family vacations, complemented by a welcoming environment for children, pets, and adults alike.
The beds at the hotel are generally praised for their comfort, often described as clean and comfy, contributing to restful sleep experiences. Although there are occasional remarks about beds being too firm or pillows being flat, most guests find them sufficiently comfortable for a pleasant stay.
Overall, Hampton Inn & Suites Hershey provides a clean, comfortable, and convenient stay, especially favored by families for its proximity to attractions and accommodating facilities. The attentive and friendly staff, combined with the quality breakfast and pool amenities, make it an excellent choice for a fun and relaxing family getaway. Show more
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Hotel near Golf Courses
This hotel boasts a golf course directly on-site, offering unparalleled convenience for golfers. Additionally, it is located within one mile (1.6 km) of Hershey Country Club, providing access to premier championship courses.
Hotel Taking Steps Towards Sustainability
This Hampton Inn property, under the Hilton umbrella, is expected to follow brand standards for environmental management, contributing to Hilton's overall sustainability targets.
Family Friendly Hotel
Hampton Inn & Suites Hershey is a great option for families. It is known for its comfortable accommodations and convenient location.
Dog Friendly Hotel
This hotel welcomes both dogs and cats and features a friendly staff. It is conveniently located near Hershey Park and various restaurants.
Hotel with Swimming Pool
Hampton Inn & Suites Hershey provides guests with a comfortable stay and pool facilities. It's well-regarded for its clean accommodations and convenient location near Hershey attractions.
Heated Pool Indoor Pool
Business Hotel
Hampton Inn & Suites Hershey offers a comfortable stay with business-friendly amenities. It features meeting rooms, a business center, and complimentary breakfast.
Accessible Hotel
This hotel has wheelchair accessibility throughout its grounds and offers facilities for disabled guests. A specific 1 King Mobility Hearing Accessible Tub Suite Non-Smoking room type is available.
3-Star Hotel
This hotel is well-situated near Giant Center and offers comfortable accommodations. It provides complimentary shuttle service and free resort activities, making it ideal for families visiting Hersheypark.
Hotel with Indoor Pool
The hotel includes an indoor swimming pool. Guest reviews mention the pool being clean and comfortable.
Hotel for Honeymoon
Hotel with Gym
Hotel with Heated Pool
Room Types
King Room with King Bed - Non-SmokingOffering free Wi-Fi, this room provides an en suite bathroom.
One-Bedroom King Suite with Kitchen - Non-Smoking Features a seating area with a sofa bed and a kitchenette.
Queen Room with Two Queen Beds and Sofa Bed - Non-SmokingOffers a sofa bed.
Room with Two Queen Beds - Non-SmokingOffering free Wi-Fi, this room provides an en suite bathroom.
King Suite with Kitchenette - Non-SmokingMeals can be prepared in the well-fitted kitchenette, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This suite offers a tea and coffee maker and a TV.
Queen Room with Roll-In Shower - Mobility Access/Non-SmokingThis disability access queen room features a roll-in shower.
King Suite - Mobility and Hearing Access/Non-SmokingThis disability access queen room features a roll-in shower and disability accessible bath.
Queen Room with Two Queen Beds - Hearing Access/Non-SmokingThis quadruple room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Queen Room - Hearing Access Non SmokingThe spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Guest Reviews
7.5
Good
Location
Hampton Inn & Suites Hershey is praised for its exceptional location, making it an ideal choice for visitors eager to explore Hershey's attractions. Situated near Hershey Park, the hotel offers convenient proximity to this popular amusement park, making it a favorite for families and thrill-seekers alike. Its location on Chocolate Ave provides easy access to a variety of dining options, including a local restaurant just across the parking lot. Guests appreciate the hotel's proximity to entertainment venues and amenities in downtown Hershey, ensuring that everything is within a short drive or even walking distance. The easy access to nearby attractions, combined with a comfortable stay, makes this property a preferred choice for both leisure and convenience. Despite being on a main street, the hotel maintains a quiet atmosphere, contributing to a peaceful stay. Additional perks include its pet-friendly policy and accommodating facilities, offering ample comfort and space for visitors.
Breakfast
The breakfast experience at Hampton Inn & Suites Hershey garners significant appreciation from guests. With a complimentary offering, the breakfast stands out for its variety and quality, providing a wide array of choices including hot items like sausage patties, country fried potatoes, omelettes, and waffle makers, complemented by dry cereals, assorted breads, yogurt, and beverages. Guests often describe the breakfast as delicious, substantial, and very well-presented, appreciating both the spread and the attentive service that keeps the breakfast area well-stocked. Many enjoy the waffles and eggs, noting the food selection meets or exceeds expectations. Despite occasional comments about a chaotic breakfast area, the overall atmosphere is positive, supported by kind and accommodating staff. The breakfast is described as a fantastic addition to the stay, particularly with its abundance and variety, making it a great option for families and a highlight for those visiting Hersheypark and nearby attractions.
Rooms
The guest reviews for Hampton Inn & Suites Hershey highlight a consistently positive experience with the hotel's rooms, emphasizing their cleanliness, comfort, and spaciousness. Visitors frequently note that the rooms are clean and well-maintained, making for a pleasant stay. The rooms are described as being spacious, which is ideal for families, including features accommodating larger groups such as families of five or those traveling with twins. Many guests appreciate the room size, mentioning that it is perfect for a few nights with children, providing enough space for kids to enjoy.
Several reviews mention that the rooms are not only spacious but also come with many extras, contributing to an enjoyable stay. The comfort of the rooms is often noted, with cozy beds and plenty of pillows and towels enhancing the experience. The suites are specifically praised for being well-equipped and suitable for family stays. Also, guests note that the proximity to Hershey attractions and nearby restaurants adds convenience to their trips. While a minority of comments mention older or worn furniture, the overall sentiment is that the hotel offers a decent and comfortable stay, making it a good choice for travelers.
Beds
The beds at Hampton Inn & Suites Hershey have garnered a mix of impressions from guests. Many highlight the comfort of the beds, noting them as very comfortable or even describing them as comfy. Guests frequently mention that the beds are both clean and appeared to be brand new, contributing to a restful sleep experience. The positive mention of fabulous pillows further complements the overall comfort of the accommodations. Despite these positives, it's worth noting that there are a few comments on beds being a bit hard or uncomfortable, with some guests finding them too firm. Additionally, there are occasional remarks about the pillows being old and flat. On the whole, the hotel provides clean and spacious rooms with good service, where most guests seem to find the bedding sufficiently comfortable for a pleasant stay.
Cleanliness
Hampton Inn & Suites Hershey generally receives positive feedback from guests in terms of cleanliness. Many visitors have highlighted the hotel as being very clean, with several reviews mentioning that rooms and the property overall are exceptionally well maintained. Guests have noted the clean and comfortable environment, expressing satisfaction with the cleanliness of the rooms and bathrooms. Public areas are spacious and well-kept, with the breakfast area and pool receiving commendations for their upkeep. The staff also contributes positively to the guest experience, being described as friendly and courteous, enhancing the clean atmosphere of the hotel.
However, some reviews pointed out issues, such as rooms not being as clean as desired, and specific problems like dirty carpets, dirty dishes, hair in showers, and stuffy room conditions. Additionally, certain guests encountered ongoing maintenance issues, such as mold on a previously fixed leaky ceiling. Despite these concerns, many guests found their stay pleasant and the level of cleanliness appropriate for the price, appreciating the clean environment and helpful staff. Overall, Hampton Inn & Suites Hershey seems to offer a clean and comfortable stay, with particular praise for the cleanliness of most rooms and public areas.
Staff
The staff at the Hampton Inn & Suites Hershey consistently impresses with their friendliness and professionalism, creating a welcoming atmosphere for guests. Visitors frequently highlight the courteous and accommodating nature of the employees, with particular praise for the front desk personnel, who are often noted as being exceptionally helpful, pleasant, and attentive. Guests commend the overall accommodating spirit of the team, from extending assistance with room-related queries to ensuring breakfast needs are thoroughly met, with particular mention of employees like Donna and Irena standing out for their exceptional service. The staff's commitment to excellent customer service is evident, as they are readily available around the clock and go out of their way to ensure a comfortable and enjoyable stay. Overall, the positive interactions with the hardworking team greatly enhance the experience at this hotel, leaving a lasting impression on all who visit.
Pool
The Hampton Inn & Suites Hershey provides a pool experience that is particularly popular among families with children. Guests frequently note that the pool is pleasantly warm, which makes it a great feature after a long day exploring nearby attractions. Reviews highlight its decent size, accommodating kids quite well, and its appealing appearance. When operational, the pool is both clean and a source of enjoyment for youngsters, offering an excellent spot for relaxation close to all amenities. However, guests should be aware that the pool has occasionally faced closures and maintenance issues, which include renovations and sporadic cleanliness concerns, sometimes resulting in closures without prior notice. Despite these occasional setbacks, guests often find the facilities enjoyable when available.
Family
Hampton Inn & Suites Hershey appears to be an excellent choice for families, particularly those traveling with children. Many guests have found the rooms spacious and well-suited for larger families, with configurations that comfortably accommodate up to five people. The presence of amenities like kitchenettes and the availability of pack and plays for babies add convenience for families staying multiple days. The hotel's location, being in close proximity to attractions like Hersheypark, adds to its appeal for a family getaway.
Guests have noted the advantage of being near the breakfast area with minimal noise disturbance, allowing for a pleasant start to the day. Kids seemed to enjoy the experience of making their own breakfast, which added a fun element to the stay. The pool was highlighted as a key reason for choosing this hotel, providing entertainment and recreation for children and adults alike. Additionally, the family-friendly atmosphere is emphasized by accommodating pets and providing enough space for everyone to gather and relax together in the evenings.
Overall, the setup of the hotel is designed with families in mind, ensuring a convenient and comfortable stay filled with activities for a fun family vacation. With attentive staff and a welcoming environment, it offers everything needed for an excellent family trip.
Yes, Hampton Inn & Suites Hershey has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites Hershey.
Yes, Hampton Inn & Suites Hershey welcomes dogs.
No, parking facilities aren't available at Hampton Inn & Suites Hershey.