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Summary of reviewsDays Inn by Wyndham Hershey offers a commendable stay largely highlighted by its prime location and friendly staff. The hotel's positioning near Hershey Park, various restaurants, shops and entertainment venues in downtown Hershey is a significant advantage praised by many guests. This proximity makes it an attractive choice for amusement park visitors and those attending events at Hershey Stadium, contributing to a consistently positive guest experience.
The complimentary breakfast receives mixed reviews. It features a good variety with waffles, cereals, pastries, fruits and yogurt being favorites among guests. However, the lack of hot items and protein options, combined with a small and occasionally crowded breakfast area, points to room for improvement.
Rooms at the hotel garner appreciation for their spaciousness and functionality, often noted for clean and comfortable amenities like working mini-fridges and microwaves. However, some issues like dirty floors, outdated decor and minor maintenance problems are highlighted, indicating a disparity in consistency. Cleanliness within the hotel sees a similar trend with generally positive feedback but specific complaints about floor cleanliness and dusty surfaces.
The staff's friendliness and professionalism are standout features, making for a welcoming and accommodating atmosphere. Most guests experienced prompt and courteous service, contributing to a comfortable stay. However, there are sporadic mentions of dismissive behavior from certain staff members.
The complimentary WiFi service is another area with mixed feedback. While some guests found it reliable and efficient, others experienced connection issues.
The hotel's gym is considered adequate and well-maintained, despite mentioning minor updates needed. The pool area is a highlight, especially for families with children who enjoy the clean indoor pool, though occasional maintenance issues like cloudy water and non-functional hot tub jets were noted.
Family-friendly amenities like an indoor pool, game room and complimentary breakfast make the hotel suitable for family getaways. Despite some noise from other guests, the overall environment is hospitable for families. Comfortable bedding is mentioned positively, although a few guests found them lacking in substantial bedding and comfort.
Overall, Days Inn by Wyndham Hershey presents itself as a good three-star hotel with an excellent location, friendly staff and suitable amenities. While it fulfills the standard expectations for its category, the hotel can benefit from addressing inconsistencies in cleanliness, breakfast offerings, maintenance and WiFi service to enhance the guest experience. For those prioritizing location and family-friendly features, it remains a solid and economical choice.
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