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The hotel offer stylish, bright and luxuriously furnished rooms along with an exclusive restaurant, bar and cocktail lounge. It's an ideal choice to host your party, wedding or event.
Summary of reviewsHertford House is highly praised for its phenomenal central location in Hertford, making it an ideal base for both leisure and business travelers. Guests appreciate the easy accessibility to local attractions, restaurants and public transport with Hertford Castle and the town's concert hall nearby. The hotel’s beautifully decorated rooms and homely atmosphere complement its strategic position, enhancing the overall guest experience. Visitors particularly commend the friendly staff and well-maintained premises, which contribute to a comfortable and convenient stay.
Breakfast at Hertford House earns exceptional reviews, often described as excellent, superb and outstanding. Guests enjoy a wide selection of fresh, cooked-to-order options with bespoke hash browns and homecooked elements receiving particular acclaim. The breakfast experience is further enhanced by the pleasant staff and clean environment, offering great value for money, especially as it is included in the room rate. Despite a few minor mentions of slow service, the overall feedback highlights a consistently amazing breakfast.
Dining at Hertford House offers mixed experiences. However, many guests describe the food as excellent with great service in a pleasant setting. Room service also receives commendation despite some issues like loud music, the need to request basics and observations about inexperienced staff.
The rooms at Hertford House are generally well-received with many guests describing them as clean, comfortable and tastefully decorated. Modern furnishings, quality amenities and daily housekeeping contribute to a stylish and enjoyable stay. While some mentions of smaller room sizes and occasional temperature control issues exist, the overall impression remains positive. Specific rooms with great views or unique features are noted, along with the friendly and welcoming staff.
Cleanliness is another strong suit for Hertford House with guests consistently describing the hotel as very clean, well-maintained and tidy. Well-kept rooms and common areas with fresh bedding and elegant decor enhance the positive experience. Minor issues like a cracked bathroom tile or a less-than-clean remote control are noted but do not overshadow the hotel's commitment to cleanliness.
The staff at Hertford House consistently receive high praise for their outstanding service. Described as extremely friendly, helpful and accommodating, the staff contribute significantly to a memorable guest experience. From reception to the bar and restaurant, guests appreciate the attentiveness and professionalism of the team. The warm and welcoming interactions create an atmosphere where guests feel genuinely valued.
Beds at Hertford House also receive favorable remarks, often highlighted as very comfortable and contributing to a restful and cozy sleep experience. Although a few guests found the mattresses uncomfortable or the pillows lacking, the consensus leans towards a homely and comfortable stay.
Overall, Hertford House excels in providing a well-located, clean and comfortable accommodation with exceptional staff service, making it a top choice for visitors in Hertford.
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Hertford House allows dogs under 25 kg for an additional fee and provides a bed, food bowls, and treats for four-legged guests.
This hotel offers wheelchair access, including a wheelchair-accessible registration desk, restaurant, and lounge. An elevator is also available.
Room Types
Guest Reviews
Hertford House boasts an excellent location that consistently garners praise from its guests. Situated right in the center of Hertford, the hotel offers unmatched convenience for both leisure and business travelers. Its central position places it within easy reach of local restaurants, pubs and amenities and getting around town is a breeze, especially for visitors using public transport. The proximity to Hertford Castle and the town's concert hall makes it a perfect base for exploring key attractions.
Guests frequently comment on the accessibility and practical aspects of the hotel’s location, making it an ideal choice for those planning a night out in Hertford. The beautifully decorated rooms and homely feel complement the strategic position, ensuring that visitors enjoy both comfort and convenience. The hotel also receives commendation for its friendly staff and well-maintained premises, further enhancing the overall guest experience.
In summary, Hertford House stands out for its superlative central location, perfect for anyone wanting to explore the town’s vibrant offerings with ease.
Hertford House has garnered high praise for its breakfast, frequently described as excellent, superb and outstanding. Guests have appreciated the wide selection available with options cooked to order, ensuring freshness and quality. The bespoke hash browns and homecooked elements received particular mentions, contributing to an overall impression of delicious and first-class dining to start the day.
In addition to the food itself, the breakfast experience has been enhanced by the pleasant staff and clean environment, making mornings at the hotel particularly enjoyable. Many reviews noted the great value for money with the quality of breakfast exceeding expectations, especially considering it was included in the room rate.
Despite a few minor mentions of slow service or lack of choice, the overwhelming feedback emphasizes a consistently amazing and well-cooked breakfast that guests look forward to. Paired with stylish decor and a welcoming atmosphere, Hertford House offers a memorable breakfast that leaves a lasting positive impression on its visitors.
Guests have had mixed experiences with dining at Hertford House, but there are numerous positive aspects worth highlighting. On the whole, many guests found the food to be excellent, using terms like great and good to describe their meals. The restaurant is also praised for providing great service in a pleasant setting. Room service is noted to be commendable as well. However, some guests found the food disappointing and encountered issues, such as loud music from a DJ and a need to request basics like water and coffee. Additionally, there are observations regarding some staff appearing inexperienced.
Hertford House boasts a prime location in the charming town of Hertford and the rooms at this hotel are generally well-received by guests. The rooms are described as clean, comfortable and tastefully decorated with some characterized as spacious and featuring lovely decor. Many reviews highlight the presence of modern furnishings and quality amenities, making for a stylish and enjoyable stay.
Despite a few mentions of smaller room sizes and an occasional issue with temperature control, the overall impression is positive. Guests value the cleanliness and the well-maintained condition of the rooms with daily housekeeping ensuring a tidy environment. Cozy and quiet rooms contribute to a pleasant experience, further enhanced by the hotel's appealing decor and modern facilities.
Some guests noted specific rooms with great views or unique features, such as overlooking bee hives on the roof. The staff's friendly and welcoming nature complements the comfortable atmosphere of Hertford House, making it a recommended choice for visitors seeking a well-located and charming accommodation in Hertford.
Hertford House garners favorable remarks for its beds, often highlighted as a strong point by many guests. The majority describe the beds as very comfortable with some even calling them super comfy and extremely comfortable. The combination of a comfortable room with nice pillows added to the overall appeal for some reviewers. These comforts help create a homely feeling that encourages repeat visits, even with pets.
However, not all feedback is entirely positive. A few guests noted that the mattresses were uncomfortable, expressing disappointment in this regard. There were also mentions of the bed being too small in some cases. Some guests had mixed feelings about the pillows, indicating they were bad despite the general comfort of the bed. Despite these issues, the consensus leans heavily towards a restful and cozy sleep experience at Hertford House.
Hertford House receives high praise for its cleanliness from numerous guests. The hotel is consistently described as very clean, well-maintained and tidy by those who have stayed there. Rooms are noted for being comfortable, well-kept and nicely decorated with fresh bedding and an overall elegant, upmarket feel. Guests found the staff to be friendly and helpful, enhancing their positive experience.
The cleanliness extends to various areas of the hotel, from the modern, comfortable rooms to the common areas. Many reviews highlighted the spotlessly clean environment, contributing to a very good overall impression of the hotel's hygiene standards.
However, there are minor instances where some details, like a cracked bathroom tile in one room or a less-than-clean remote control, were mentioned. Despite these occasional drawbacks, the overwhelmingly positive feedback underscores the hotel's commitment to cleanliness and guest comfort.
Hertford House consistently receives accolades for its outstanding staff, which play a significant role in creating a memorable guest experience. The team is frequently described as more than helpful, extremely friendly and accommodating. From the moment guests walk through the door, the welcoming and courteous staff make them feel right at home. The staff’s attentiveness and professionalism are evident across all areas, from reception to the bar and restaurant, where guests note that they can’t do enough for you.
Many reviews emphasize the excellent service and the fantastic, attentive nature of the staff with guests singing praises for their friendliness and approachability. The reception, breakfast and bar teams are particularly commended for their engaging and pleasant demeanor. Furthermore, the staff’s ability to maintain a clean and welcoming environment adds a layer of comfort to the stay.
Overall, Hertford House achieves a perfect blend of professional service and friendly interactions, resulting in an atmosphere where guests feel genuinely treated like valued guests. This consistent, warm service leaves a lasting positive impression, making it a top choice for travelers who value exceptional hospitality.
No, Hertford House doesn't have any pool.
No, a spa isn't available at Hertford House.
Yes, Hertford House welcomes dogs.
No, parking facilities aren't available at Hertford House.
No, Hertford House doesn't have a gym.
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