The Ness is a hotel with a fantastic location and beautiful scenery that offers direct access to the beach. Guests can enjoy lovely sea views from the rooms and balconies and the beach is truly amazing. It is a superb location for a restful and sunshine-filled week beside the sea. The hotel has everything visitors need, making it easy to step out and enjoy the surroundings. Overall, The Ness provides a wonderful beach experience that guests will never forget.
The Grand Hotel's location is highly praised by guests with beautiful views across Torbay and easy walking distance to a variety of places. The breakfast is generally excellent, although some guests noted limited choices on the last day of their stay. The dining experiences have mixed reviews with some guests raving about the meals while others had negative experiences with wait times and service. The rooms vary in comfort and cleanliness with some needing updating and refurbishing. The cleanliness of the hotel is hit and miss with some guests finding their rooms spotlessly clean while others had negative experiences with dirty rooms and towels. The staff is generally welcoming and attentive, although there were a few exceptions. The pool facilities have mixed reviews with some guests enjoying the pool while others found it disappointing and too cold. Parking has had some issues, but there were positives such as free onsite parking. The Grand Hotel is a popular choice for families, although some guests have expressed disappointment with the lack of facilities for kids. The beds have a mixed track record with some guests finding them incredibly comfortable while others had issues with uncomfortable mattresses. Overall, opinions about The Grand Hotel's facilities and services were mixed amongst guests with some not considering it a true 4-star hotel.