Am Kronengarten
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Summary of reviewsAm Kronengarten in Hilden enjoys a prime location that offers easy access to the city center as well as nearby Düsseldorf, making it an attractive base for exploring the region. Guests appreciate the modern décor, spacious interiors, and bright ambiance of the accommodations, ensuring a comfortable and welcoming stay. The quiet yet central setting allows for both tranquility and convenience to shops, supermarkets, and restaurants, and the nearby parking options enhance accessibility.
The rooms are highly praised for their generous size and practical sleeping arrangements, with added features like large windows and balconies providing plenty of natural light and a sense of spaciousness. The newly renovated bathrooms are noted for their size and modernity. Although some guests desired more coziness, the overall simplicity and cleanliness of the design are appreciated.
Positive mentions of the welcoming and helpful staff further enrich the guest experience, with efficient communication and practical advice about local amenities being particularly valued. While some guests noted communication challenges, the overall helpfulness of the team is recognized.
Wi-Fi connectivity presents some challenges, with several guests encountering difficulties accessing the internet reliably. Despite these issues, the modern design of the apartments remains a highlight.
Parking facilities include an underground garage with secure access, and guests appreciate the flexibility of alternative free parking options. Although some logistical challenges with parking were noted, prompt assistance from staff ensures continued access.
Beds are largely comfortable, offering a plush sleeping experience for many guests. While some inconsistencies with mattresses and linens were mentioned, most visitors enjoy a restful night's sleep.
Overall, Am Kronengarten is recommended for its modern facilities and spacious accommodations, enhanced by its favorable location and excellent transport connections, making it a solid choice for visitors to Düsseldorf and the surrounding area.
Categories
The rooms are highly praised for their generous size and practical sleeping arrangements, with added features like large windows and balconies providing plenty of natural light and a sense of spaciousness. The newly renovated bathrooms are noted for their size and modernity. Although some guests desired more coziness, the overall simplicity and cleanliness of the design are appreciated.
Positive mentions of the welcoming and helpful staff further enrich the guest experience, with efficient communication and practical advice about local amenities being particularly valued. While some guests noted communication challenges, the overall helpfulness of the team is recognized.
Wi-Fi connectivity presents some challenges, with several guests encountering difficulties accessing the internet reliably. Despite these issues, the modern design of the apartments remains a highlight.
Parking facilities include an underground garage with secure access, and guests appreciate the flexibility of alternative free parking options. Although some logistical challenges with parking were noted, prompt assistance from staff ensures continued access.
Beds are largely comfortable, offering a plush sleeping experience for many guests. While some inconsistencies with mattresses and linens were mentioned, most visitors enjoy a restful night's sleep.
Overall, Am Kronengarten is recommended for its modern facilities and spacious accommodations, enhanced by its favorable location and excellent transport connections, making it a solid choice for visitors to Düsseldorf and the surrounding area.
Apartment with Parking
Cheap Apartment
Accessible Apartment
3-Star Apartment
Guest Reviews
Am Kronengarten enjoys a prime location within Hilden, offering guests easy access to the city center and the vibrant amenities surrounding it. The hotel’s proximity to Düsseldorf, facilitated by excellent public transport connections, makes it an ideal base for exploring the region. The accommodations are appreciated for their modern décor, spacious interiors, and bright ambiance, ensuring a comfortable stay. Visitors highlight the convenience and peacefulness of the location, despite its centrality, allowing for both tranquility and easy reach of shops, supermarkets, and restaurants. Parking is nearby, enhancing its accessibility. The establishment is described as clean and well-equipped, with new furnishings providing a contemporary feel. Positive mentions emphasize the wonderful service provided by the landlord, enhancing the overall experience. Overall, the quiet yet central setting and welcoming, spacious accommodations contribute to a highly recommended stay at Am Kronengarten.
Located at a prime spot ideal for exploring Düsseldorf, Am Kronengarten stands out with its modernly furnished and spacious apartments. Guests have praised the large windows that bring in plenty of natural light, enhancing the clean and well-maintained environment. The apartments feature practical sleeping arrangements with separate sleeping areas in the bedroom and living room, perfect for travelers seeking flexibility. For added convenience, the accommodation offers an underground parking facility, making it a seamless experience for those arriving by car.
The generous size of the rooms and the inclusion of a balcony add to the overall spacious feel, while the newly renovated bathroom impresses with its considerable size. Although some guests noted a need for increased coziness, the simplicity and clean design are generally appreciated.
Visitors have highlighted the helpful and friendly nature of the hosts, contributing positively to their stay. Overall, Am Kronengarten is recognized for its modern facilities and practical amenities, making it a highly recommended choice for those visiting Düsseldorf. The cleanliness and central location further enhance its appeal for a comfortable and convenient stay.
Am Kronengarten offers a range of bedding experiences that largely lean towards comfort. Guests frequently comment on the comfort of the beds, making it a strong point for many. Some found the beds particularly soft, which may delight those who favor a plush sleeping experience. However, there are notes of inconsistency, with a few guests pointing out issues such as sagging mattresses and stained bed covers, which fall below expectations. Accommodations are flexible, offering options like a single bed and a sofa bed, though bedding provisions sometimes seem tailored for fewer guests than expected. While the bed linens drew comparisons to children's bedding, they are generally prepared with care. Overall, the beds at Am Kronengarten offer comfort to many, but a few areas could use improvement to ensure a uniformly satisfying stay.
Am Kronengarten presents a mixed picture when it comes to cleanliness. Some guests have praised the establishment for having very clean and tidy apartments, with spacious accommodations that meet expectations for a comfortable stay. However, numerous reviews indicate areas that fall short of satisfactory cleanliness standards. Common issues include dusty floors, dirty windows, and bathrooms that lack proper ventilation. Instances of moldy towels and unemptied appliances have also been reported, along with grimy kitchens and unhygienic bathrooms. Guests have occasionally experienced discomfort due to overall poor maintenance, with several noting a need for more thorough cleaning procedures. While some rooms are deemed clean and quiet, inconsistency in housekeeping quality raises concerns among visitors.
The reviews of the staff at Am Kronengarten present a mixed picture. On the positive side, many guests appreciated the friendliness and helpfulness of the team. The hostess was noted for being readily available to address questions, and both the cleaning staff and the contact person received commendations for their friendliness. Efficient communication, particularly in handling deposits via PayPal, was also highlighted by some visitors, alleviating potential complications during the stay. Furthermore, practical advice from staff, such as suggestions for nearby free parking, was highly valued by the guests.
However, several reviews pointed out issues that could impact a guest's experience at the hotel. Some guests felt that communication was lacking or overly complicated, with specific grievances about unresponsiveness to inquiries and a brusque tone in interactions. The unexpected request for a €200 deposit per apartment, communicated on the day of check-in, surprised some guests. Negative descriptions of staff included curt and rude behavior, with the manager in particular receiving criticism for such conduct. These reviews suggest that while many guests experienced helpful service, others encountered significant challenges that marred their overall experience.
Am Kronengarten offers a modern accommodation experience, featuring apartments equipped with Wi-Fi. However, several guests have noted challenges with the hotel's internet service. While the presence of Wi-Fi is highlighted as a feature, it seems guests often encounter issues with connectivity. Many have reported difficulties accessing the internet, with some stating it was almost never available or particularly slow. The Wi-Fi service appears to function better in certain areas, like the living room, but is unreliable in others. Additionally, there have been instances where the Wi-Fi repeater was not operational or the passwords provided were incorrect, further complicating internet access. These connectivity issues have occasionally led to delays in guests' plans. Despite these challenges, the modern design of the apartments is appreciated by guests. However, those relying heavily on internet access during their stay may need to manage expectations regarding the consistency and speed of the Wi-Fi service.
Visitors to 'Am Kronengarten' can enjoy the convenience of renting a parking space in the hotel's own underground garage, offering direct access to the accommodation. This option is complemented by an innovative and secure access system using personalized codes, adding to the practicality and ease of use for guests. For those looking to explore alternative parking arrangements, the hotel suggests a nearby free parking option available at night and on Sundays, enhancing flexibility for different schedules. However, it's important to note that while the garage parking is available, it comes with a fee, and the garage height may not accommodate all vehicles. Some guests encountered challenges with finding advertised parking spots or had to reach out to the host for assistance with access codes, but the prompt response in resetting codes helps ensure continued access to parking services.
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Location
Rooms
The generous size of the rooms and the inclusion of a balcony add to the overall spacious feel, while the newly renovated bathroom impresses with its considerable size. Although some guests noted a need for increased coziness, the simplicity and clean design are generally appreciated.
Visitors have highlighted the helpful and friendly nature of the hosts, contributing positively to their stay. Overall, Am Kronengarten is recognized for its modern facilities and practical amenities, making it a highly recommended choice for those visiting Düsseldorf. The cleanliness and central location further enhance its appeal for a comfortable and convenient stay.
Beds
Cleanliness
Staff
However, several reviews pointed out issues that could impact a guest's experience at the hotel. Some guests felt that communication was lacking or overly complicated, with specific grievances about unresponsiveness to inquiries and a brusque tone in interactions. The unexpected request for a €200 deposit per apartment, communicated on the day of check-in, surprised some guests. Negative descriptions of staff included curt and rude behavior, with the manager in particular receiving criticism for such conduct. These reviews suggest that while many guests experienced helpful service, others encountered significant challenges that marred their overall experience.
Wi-Fi
Parking
No, Am Kronengarten doesn't have any pool.
No, a spa isn't available at Am Kronengarten.
No, Am Kronengarten doesn't allow dogs.
Yes, parking facilities are available at Am Kronengarten.
No, Am Kronengarten doesn't have a gym.
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