Hotel Pao

Hiroshima 34.39219400, 132.46774400 , Naka-ku Kanayamacho 3-12 (Show on Map)
7.5
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Pao enjoys a prime location in the heart of Hiroshima, making it an ideal choice for travelers seeking convenience and accessibility. Nestled close to downtown, it is surrounded by a plethora of restaurants, eateries and convenience stores, ensuring that guests have easy access to food, drinks and entertainment. The vibrant central district and bustling shopping streets are within walking distance, offering a lively atmosphere. Furthermore, the hotel's proximity to major transportation hubs like Hiroden Station, Ginzancho Station, JR Hiroshima Station and multiple tram stops makes exploring local attractions, such as the Atomic Bomb Dome and Miyajima, easy and hassle-free.

The rooms at Hotel Pao are frequently praised for their comfort and spaciousness, especially notable for a Japanese hotel. Guests appreciate the cleanliness and well-maintained bathrooms, along with beds that provide a good balance of comfort. Each room comes equipped with all necessary amenities, ensuring a pleasant stay at a reasonable price. Despite some dated decor and occasional minor maintenance issues, the overall environment remains highly recommended by visitors.

Cleanliness at Hotel Pao is generally well-regarded with frequent mentions of clean rooms, bathrooms and shared facilities. Daily cleaning efforts are thoughtful with attention paid to details like fresh towels and emptied trash bags. However, some feedback indicates areas for improvement, such as dust accumulation and occasional mold in bathrooms. Nonetheless, the hotel maintains an overall clean and comfortable atmosphere.

The staff at Hotel Pao significantly enhances the guest experience with their friendliness, helpfulness and professionalism. The front desk is noted for smooth and efficient service with staff members often described as attentive and polite. The 24-hour availability of the front desk ensures reliable assistance at any time and the ability of staff to communicate in English further improves the experience for international visitors. Housekeeping is also commended for maintaining a clean environment and responsiveness to guests' needs.

One area where Hotel Pao falls short is its WiFi service. Guests have consistently reported issues with weak and unstable connections, particularly during peak times, making the service unreliable overall. This can be a significant drawback for those who depend on a stable internet connection during their stay.

The beds have garnered mixed reviews with many guests finding them comfortable and clean, contributing to a good night's sleep. However, some guests have pointed out issues with bed size, mattress firmness and pillow quality. While the majority find the beds satisfactory, there is room for improvement to ensure greater comfort for all guests.

In summary, Hotel Pao offers an excellent central location, comfortable rooms and exceptional staff service, making it a strong choice for visitors to Hiroshima. Areas like WiFi reliability and some aspects of bed comfort could use improvement, but the hotel remains a highly recommended option for its convenience, cleanliness and overall positive experience.
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Room Types
Semi Double Room - Non-Smoking Room with a flat-screen TV with satellite channels, a mini-fridge and an electric kettle with free green tea. It has an en suite bathroom with a bathtub, shower and toiletries. Yukata bathrobes are provided.

Double Room - Non-Smoking Room with a flat-screen TV with satellite channels, a mini-fridge and an electric kettle with free green tea. It has an en suite bathroom with a bathtub, shower and toiletries. Yukata bathrobes are provided.

Twin Room - Non-Smoking Room with a flat-screen TV with satellite channels, a mini-fridge and an electric kettle with free green tea. It has an en suite bathroom with a bathtub, shower and toiletries. Yukata bathrobes are provided.

Semi Double Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV, an electric kettle, a carpeted floor, pajamas as well as city views. The unit has 1 bed.

Double Room - Smoking The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room offers air conditioning, an electric kettle, a carpeted floor, pajamas and a flat-screen TV. The unit offers 1 bed.

Twin Room - Smoking The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a wardrobe, an electric kettle, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds.

Guest Reviews
7.5
Good
Location
Hotel Pao enjoys a prime location in the heart of Hiroshima, making it an ideal choice for travelers. The hotel is conveniently nestled close to downtown, surrounded by a plethora of restaurants, eateries and convenience stores, ensuring that guests have easy access to food and drinks at any time. The vibrant central district and bustling shopping streets are within walking distance, offering a lively atmosphere and great options for entertainment and nightlife.

Access to transportation is a significant advantage with the hotel being near Hiroden Station, Ginzancho Station and multiple tram stops. It's also conveniently close to JR Hiroshima Station, making it easy to explore major tourist spots like the Atomic Bomb Dome and Miyajima. Morning walks along the river are a pleasant bonus for those who enjoy a bit of tranquility amidst the city's hustle and bustle.

The hotel is situated in a quiet neighborhood, yet it remains well-connected to the main areas, providing a perfect balance of accessibility and peace. The central location also means that guests can easily reach popular attractions and the entertainment district of Nagarekawa. With excellent connectivity and a prime spot near the city center, Hotel Pao stands out as a top choice for visitors looking to explore Hiroshima's vibrant culture and history.

Rooms
Hotel Pao's rooms receive high marks for their comfortable and spacious accommodations. Guests frequently highlight the cleanliness of the rooms and appreciate the well-maintained bathrooms. The space in the rooms is a standout feature, particularly for a Japanese hotel, providing a sense of openness without feeling cramped. The beds are noted for their comfort and the rooms come equipped with all necessary amenities, ensuring a pleasant stay.

While the basic decor and somewhat dated facilities aren't to everyone's taste, many find the balance between price and service exceptional. Some rooms and amenities feel old-fashioned and certain guests have commented on dim lighting and occasional maintenance issues like creaky bathtubs or outdated fixtures.

However, the ideal location of Hotel Pao, which is convenient for visiting local attractions, further enhances its appeal. It's a practical choice for both solo travelers and those staying for business, offering reliable accommodations at an affordable price. Despite some minor drawbacks, the overall environment and cleanliness make it a highly recommended option for visitors.

Beds
The beds at Hotel Pao have received mixed reviews with many guests highlighting both positive and negative aspects. On the positive side, several guests found the beds to be comfortable, clean and even spacious. The firmness of some beds was appreciated, allowing for a good night's sleep. Clean and comfy beds were frequently mentioned with some guests specifically noting a wide twin bed. The cleanliness and overall comfort of the beds were common praises.

However, some guests experienced discomfort, citing issues such as small bed sizes, overly soft or hard mattresses and flat pillows. There were remarks about the springiness of some beds and outdated or uncomfortable duvet covers. The pillows were often found to be low or thin, contributing to the discomfort for some.

Overall, while many found the beds at Hotel Pao to be satisfactory and even comfortable, others felt improvements could be made in terms of bed size, mattress firmness and pillow quality.

Cleanliness
Hotel Pao's cleanliness has received a mixed but largely positive reception from its guests. Many reviews highlight the thoroughness and consistency of the cleaning efforts with frequent mentions of clean rooms, bathrooms and shared facilities. Guests appreciate the daily attention to cleanliness, noting that even the smallest details, such as new towels and trash bags, were managed thoughtfully by the staff.

Despite being an older establishment, the hotel maintains a sense of cleanliness and comfort, making it a decent choice for travelers seeking a reasonable and well-kept lodging option. Positive comments emphasize that the hotel is clean and well-maintained with clean bathrooms, sparkling baths and an overall clean and pleasant ambiance.

However, some guests noted areas that require improvement. Issues like dust accumulation in fans and filters, mold in bathtubs, unclean areas beneath beds and occasional oversight in room cleaning were mentioned. The presence of dust on hairdryers and kettles, as well as the occasional dead bug, detracted from the otherwise positive reports.

In summary, while Hotel Pao is generally regarded as clean and comfortable, attention to specific cleaning details could enhance the overall guest experience.

Staff
Hotel Pao has garnered significant praise for its exceptional staff, according to numerous guest reviews. The front desk consistently receives high marks for its smooth and excellent response, ensuring a pleasant and efficient check-in experience. Guests often describe the staff as very friendly, helpful and attentive, contributing positively to their stays. Notably, the hotel's customer service stands out, thanks to the politeness, kindness and quick response from the team.

Despite a few mentions of unfriendly interactions, the overwhelming sentiment is that the staff is dedicated, polite and professional. The receptionists are consistently highlighted for their courteous demeanor and willingness to assist with any inquiries. Additionally, the 24-hour front desk availability provides a reliable point of contact for guests at any time of day.

Communication is often seamless with many guests appreciating that the staff speaks English, enhancing the overall experience for international visitors. Housekeeping also earns commendations for maintaining a clean environment and being responsive to guests' needs.

Overall, the staff at Hotel Pao shine through their friendly and helpful nature, attentive service and professional approach, making a significant difference in the quality of the guest experience.

Wi-Fi
Hotel Pao, despite being charming and clean, struggles significantly with its WiFi service. Many guests have reported that the WiFi connection is unstable, weak and often unreliable. During peak times, particularly crowded evenings, the signal tends to become slow and sometimes entirely unusable. The internet speed is generally poor with frequent disconnections and difficulty in connecting initially. This has been a common issue across different floors, including the 10th floor, indicating the problem is consistent throughout the hotel. While the cleanliness and simplicity of the hotel are commendable, the WiFi service leaves much to be desired for guests who rely on a stable internet connection during their stay.


No, Hotel Pao doesn't have any pool.

No, a spa isn't available at Hotel Pao.

No, Hotel Pao doesn't allow dogs.

No, parking facilities aren't available at Hotel Pao.

No, Hotel Pao doesn't have a gym.

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