Mitsui Garden Hotel Hiroshima
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Summary of reviewsLocated centrally in Hiroshima, the Mitsui Garden Hotel Hiroshima is praised for its prime location close to iconic landmarks like the Peace Memorial Park and Atomic Bomb Dome. Guests appreciate the easy access to public transportation with nearby bus stops and tram services, making it convenient to explore the city. The hotel’s strategic position also offers beautiful views of Hiroshima Bay and the Peace Memorial Park from the rooms, particularly those on higher floors.
The breakfast service at the hotel has received extensive accolades. Guests describe the breakfast buffet as delicious and diverse with an array of options catering to both Japanese and Western tastes. The 25th-floor breakfast lounge offers exceptional city views, enhancing the dining experience. The quality of food, combined with the friendly service and meticulous presentation, makes breakfast at the hotel a highlight of many stays.
Though the hotel lacks an in-house restaurant, it compensates with a standout 25th-floor lounge offering free snacks, drinks and ice cream throughout the day. The daily happy hour, featuring wine, beer, champagne and snacks with panoramic city views, is particularly appreciated. The hotel staff are noted for their helpfulness in recommending nearby dining options, making up for the absence of an onsite dining facility.
Guest rooms at the Mitsui Garden Hotel Hiroshima are described as clean and comfortable with stunning city views, especially from higher floors. While the rooms are generally small in line with Japanese standards, they are well-maintained and equipped with modern facilities, ensuring a comfortable stay. Some guests noted that the decor and bathroom facilities are slightly dated and the air conditioning can be ineffective at times.
Cleanliness throughout the hotel is consistently praised with housekeeping maintaining high standards in both rooms and common areas. Some reviews suggest that the bathrooms could benefit from minor updates and more thorough deep cleaning to address occasional issues like mold and dust.
The staff at Mitsui Garden Hotel Hiroshima are a standout feature, consistently receiving high praise for their exceptional customer service. Guests appreciate the professional, courteous and helpful nature of the staff, who go above and beyond to ensure a pleasant stay.
Free Wi-Fi is available and generally works well, though there are occasional reports of slow and unreliable connections. The hotel’s parking situation is mixed with nearby parking options available but described as narrow and sometimes challenging to navigate, especially for larger vehicles. Nevertheless, staff assistance in navigating parking options is appreciated.
Families find the hotel accommodating with various kid-centric amenities and a safe, welcoming environment. While the rooms might feel cramped for larger families, the hotel makes efforts to provide adjacent rooms when needed.
The hotel's location also makes it an excellent choice for those looking to enjoy Hiroshima’s nightlife with numerous bars, clubs and restaurants in close proximity. Overall, the Mitsui Garden Hotel Hiroshima offers a comfortable stay with great amenities and a superb location, ideal for both leisure and business travelers.
Categories
The breakfast service at the hotel has received extensive accolades. Guests describe the breakfast buffet as delicious and diverse with an array of options catering to both Japanese and Western tastes. The 25th-floor breakfast lounge offers exceptional city views, enhancing the dining experience. The quality of food, combined with the friendly service and meticulous presentation, makes breakfast at the hotel a highlight of many stays.
Though the hotel lacks an in-house restaurant, it compensates with a standout 25th-floor lounge offering free snacks, drinks and ice cream throughout the day. The daily happy hour, featuring wine, beer, champagne and snacks with panoramic city views, is particularly appreciated. The hotel staff are noted for their helpfulness in recommending nearby dining options, making up for the absence of an onsite dining facility.
Guest rooms at the Mitsui Garden Hotel Hiroshima are described as clean and comfortable with stunning city views, especially from higher floors. While the rooms are generally small in line with Japanese standards, they are well-maintained and equipped with modern facilities, ensuring a comfortable stay. Some guests noted that the decor and bathroom facilities are slightly dated and the air conditioning can be ineffective at times.
Cleanliness throughout the hotel is consistently praised with housekeeping maintaining high standards in both rooms and common areas. Some reviews suggest that the bathrooms could benefit from minor updates and more thorough deep cleaning to address occasional issues like mold and dust.
The staff at Mitsui Garden Hotel Hiroshima are a standout feature, consistently receiving high praise for their exceptional customer service. Guests appreciate the professional, courteous and helpful nature of the staff, who go above and beyond to ensure a pleasant stay.
Free Wi-Fi is available and generally works well, though there are occasional reports of slow and unreliable connections. The hotel’s parking situation is mixed with nearby parking options available but described as narrow and sometimes challenging to navigate, especially for larger vehicles. Nevertheless, staff assistance in navigating parking options is appreciated.
Families find the hotel accommodating with various kid-centric amenities and a safe, welcoming environment. While the rooms might feel cramped for larger families, the hotel makes efforts to provide adjacent rooms when needed.
The hotel's location also makes it an excellent choice for those looking to enjoy Hiroshima’s nightlife with numerous bars, clubs and restaurants in close proximity. Overall, the Mitsui Garden Hotel Hiroshima offers a comfortable stay with great amenities and a superb location, ideal for both leisure and business travelers.
Family Friendly Hotel
Mentioned as a family-friendly hotel in Hiroshima. While specific amenities were not extensively detailed, its inclusion implies it caters to the needs of families.
Hotel near Nightlife Spots
The Mitsui Garden Hotel Hiroshima is centrally located with shops, restaurants and bars nearby. It has three dining options and is close to Fukuromachi Tram Station, offering easy access to Hiroshima's nightlife districts. While it has a restaurant with a view, access is limited to hotel guests.
Business Hotel
Mitsui Garden Hotel Hiroshima offers modern accommodations with essential amenities for business travelers, including free Wi-Fi and a comfortable workspace. Its central location provides easy access to business districts and transportation hubs.
Hotel with Parking
This hotel offers on-site self-parking in a tower-type car park, with restrictions on the number and type of cars admitted. Nearby parking options are also mentioned.
Accessible Hotel
This hotel provides a non-smoking accessible room featuring a single bed and a sofa-bed, with handrails in the bathroom and 20㎡ of space. The property is wheelchair accessible throughout its grounds.
4-Star Hotel
This hotel offers comfortable accommodations and essential amenities. Its location provides easy access to local attractions and transportation, making it a practical choice for travelers.
Guest Reviews
Situated in the heart of Hiroshima, Mitsui Garden Hotel boasts an ideal location that guests consistently praise. The hotel places visitors in close proximity to the city's main attractions, including the iconic Peace Memorial Park and Atomic Bomb Dome—both within a short walking distance. This prime location on Peace Boulevard allows for effortless exploration of nearby cultural sites, museums and bustling commercial areas.
Visitors appreciate the ease of access to public transportation from the hotel with bus stops directly in front and a tram stop nearby for convenient travel to and from JR Hiroshima Station. The surrounding area offers a rich selection of dining options, shopping streets and nightlife, making it a fitting base for both leisure and business travelers.
Guests can enjoy beautiful city and park views from their rooms, particularly from the upper floors, which feature stunning panoramas of Hiroshima Bay and the Peace Memorial Park. The hotel's central location ensures that every key point of interest is no more than a short stroll away, allowing for a leisurely exploration of the city's historic and modern-day landmarks. With its excellent positioning and accessibility, Mitsui Garden Hotel Hiroshima stands out as a superb choice for visitors looking to immerse themselves in the vibrant and solemn heritage of Hiroshima.
Mitsui Garden Hotel Hiroshima's breakfast offerings have garnered a wealth of positive feedback from guests. The breakfast is consistently described as delicious with a wide variety of options that cater to both Japanese and Western tastes. Many reviews highlight the generous and diverse selection available, which includes local specialty items and well-prepared dishes. Guests have particularly appreciated the breakfast buffet's assortment, noting that it is both extensive and satisfying.
One standout feature is the breathtaking view from the 25th-floor breakfast lounge, which provides an exceptional dining experience overlooking the city of Hiroshima. The superb scenery has enhanced the overall enjoyment of the meal for many visitors. The breakfast service is also praised for its quality with several guests noting the attentive and friendly staff, as well as the thoughtful presentation and organization of the buffet items.
Overall, the breakfast at Mitsui Garden Hotel Hiroshima is deemed as a valuable and enjoyable aspect of the stay, offering a fulfilling start to the day with its plentiful options and magnificent views.
Mitsui Garden Hotel Hiroshima offers guests a delightful culinary experience with its free snacks, drinks and ice cream available at various times of the day. The 25th-floor lounge is a standout feature, where guests can enjoy a daily happy hour with complimentary drinks, including wine, beer and champagne, accompanied by snacks. This happy hour is a pleasant surprise for many, allowing visitors to unwind with breathtaking panoramic views of the city, including Heiwa-dori, while sipping on their favorite beverages.
The lounge isn't just limited to evenings; it provides an array of snacks, beverages, desserts and even coffee throughout the day, making it a great spot to relax at any time. In addition, the staff are noted for their friendliness and attentiveness, contributing significantly to a positive dining experience. The hotel also assists with recommendations on nearby dining options, adding an extra layer of convenience.
Although the hotel lacks an in-house restaurant, its strategic location ensures guests have ample dining choices nearby, including delicious local okonomiyaki. Despite the occasional inconvenience of finding dinner when it rains, the overall dining experience at Mitsui Garden Hotel Hiroshima is marked by its thoughtful touches and excellent service.
The rooms at the Mitsui Garden Hotel Hiroshima provide a mix of experiences that are largely positive, despite a few areas in need of improvement. High-floor rooms offer stunning views of Hiroshima with many guests highlighting the scenic vistas from their windows as a significant highlight of their stay. Cleanliness and comfort are consistent themes, as many found the rooms to be clean, well-maintained and equipped with comfy beds, conducive to a quiet and restful atmosphere.
Room sizes, however, vary with many noting that the rooms are generally small, in line with typical Japanese standards. Travelers who upgraded to larger rooms appreciated the additional space, particularly those traveling with family or larger groups. The compactness didn't deter solo travelers, who found the rooms sufficient and cozy.
The decor and some of the bathroom facilities appear to be slightly dated with mentions of outdated fittings and occasional wear and tear like flickering lights and creaky baths. Despite this, the rooms are described as functional and furnished adequately for a comfortable stay. Some rooms could use a fresh coat of paint and minor refurbishments.
The air conditioning system received mixed reviews with some guests finding it ineffective and making the room warm and stuffy. Conversely, the service from the hotel staff generally received praise for being polite, accommodating and efficient, adding a positive touch to the overall guest experience.
Amenities such as complimentary drinks and snacks were appreciated and features like a deep and clean bathtub, modern room facilities and efficient room cleaning services were noted favorably. Overall, the Mitsui Garden Hotel Hiroshima offers good value for money, particularly for those appreciating great city views and convenient access to Hiroshima's attractions.
The beds at Mitsui Garden Hotel Hiroshima have largely garnered positive feedback from guests. The majority of reviews highlight the comfort and quality of the beds with many patrons noting that they found the beds to be very comfortable, cozy and conducive to a good night's sleep. The bedding, including pillows, was often described as comfortable and clean, contributing to an overall pleasant sleeping experience. Several guests appreciated the large size of the beds and the spaciousness they provided, while others were pleased with their firmness and good quality.
However, a few guests did mention some minor issues, such as the beds being a bit firm or the pillows being quite hard. Some found the beds to be small for two people or stated that the mattress was a little hard. A few reviews also pointed out dissatisfaction with the bed configuration or the need for an update in bedding quality. Despite these isolated concerns, the general sentiment remains positive with most guests enjoying a comfortable and restful stay thanks to the well-regarded bed comforts.
Mitsui Garden Hotel Hiroshima boasts a commendable level of cleanliness that has been appreciated by numerous guests. The guest rooms are consistently described as clean, tidy and well-maintained, ensuring a comfortable stay. The cleaning staff are noted for their professionalism and thoroughness, contributing to the overall sense of cleanliness throughout the hotel. Common areas, including the lobby and hallways, are similarly kept in immaculate condition.
However, some reviews indicate that the hotel, particularly the bathrooms, could benefit from updates and deep cleaning. Instances of mold and dust were occasionally mentioned, suggesting that while the overall cleanliness is satisfactory, there are areas needing more attention. The dated appearance of the bathrooms and some fixtures also detracts slightly from the otherwise positive impression.
Despite these minor issues, the spacious and clean rooms, combined with efficient housekeeping and a well-maintained facility, ensure that most guests have a pleasant experience. The cleanliness of the hotel not only extends to the rooms but also to the facilities, making Mitsui Garden Hotel Hiroshima a reliable choice for travelers seeking a hygienic and comfortable stay.
The staff at Mitsui Garden Hotel Hiroshima consistently receive high praise for their exceptional customer service. Guests frequently highlight the friendly and approachable nature of the reception team, describing interactions as professional and courteous. English proficiency among staff is noted as commendable, contributing to a smooth and welcoming experience for international visitors.
Guests appreciate the staff's willingness to go above and beyond with much emphasis on their helpfulness in navigating local services such as taxis and dining recommendations. The efficiency and attentiveness of the team, whether during check-in or at breakfast, leave a lasting positive impression. Many reviews mention the genuine smiles and polite demeanor of the staff, which significantly enhances the overall stay.
There are occasional mentions of inconsistencies in service, particularly related to reservation handling or responses from some front desk members. Nonetheless, the overall sentiment remains overwhelmingly positive with staff efforts described as welcoming, kind and accommodating. Their preparedness to address issues swiftly and effectively is also frequently noted, suggesting a well-trained and dedicated team.
In summary, the staff at Mitsui Garden Hotel Hiroshima are a standout feature, contributing significantly to the hotel's reputation for excellent hospitality and professional service.
Visitors to the Mitsui Garden Hotel Hiroshima have mixed impressions about the hotel's Wi-Fi. On the positive side, the Wi-Fi is free, easy to access and in many cases, reliable with strong signals and decent speeds. Guests appreciate that the Wi-Fi coverage is generally good, making it convenient for basic online activities. However, there are notable criticisms. Some guests report that the Wi-Fi can be very slow, unreliable and sometimes even unusable. Issues such as weak signals, frequent disconnections and slow speeds have affected the experience for several visitors. Overall, while the Mitsui Garden Hotel Hiroshima provides complimentary Wi-Fi that works well for many, it appears that improvements are needed to ensure consistent and high-quality internet connectivity for all guests.
For travelers planning to stay at Mitsui Garden Hotel Hiroshima, it's important to take note of the parking situation. While there is no onsite parking, ample and nearby parking options are available, often within walking distance. Guests appreciated that parking, although offsite, comes with a reasonable fee and even discounts in some cases. Furthermore, the hotel's proximity to bus stops adds a layer of convenience for those who might prefer public transportation.
Despite these positives, there are notable challenges. For instance, the available parking lots are often described as narrow and difficult to navigate, making it tricky for larger vehicles like BMWs or one-box cars. Guests frequently mentioned that the parking lots can be hard to find with some expressing frustration over the unclear or complex instructions. Limited spots and height restrictions in the hotel’s multilevel parking also mean that not every car can be accommodated, forcing some to seek alternative parking solutions.
On a brighter note, the hotel staff received commendations for their helpfulness and clear explanations regarding parking options. However, the parking facilities could benefit from a few improvements, such as better signage and more transparency about the parking situation, especially when there are changes like construction.
In summary, while the hotel's parking options are nearby and varied, they aren't without their challenges. Travelers with smaller cars and those prepared for a bit of a search will find the parking manageable and the helpful staff contributes to easing the process.
Mitsui Garden Hotel Hiroshima has garnered positive feedback from families who have stayed at the property. Families have praised the hotel for being family-friendly and accommodating to children of all ages. The hotel offers a well-maintained family section and a variety of kid-centric amenities such as a kids corner and children's books, which kept the young ones entertained and happy. Guests appreciated the safe environment and the children's services provided.
Several reviewers have noted that the complimentary snack time in the lounge was a hit with the kids and the variety of menu options for breakfast catered well to the entire family. Happy hours and a friendly family atmosphere also contributed to an enjoyable stay.
While some guests mentioned that the rooms felt a bit tight for larger families or those traveling with elderly members, the overall consensus was that the hotel provided a comfortable and pleasing environment for family stays. The staff's attentiveness ensured that adjacent rooms were available when needed, helping families stay close together.
Despite minor inconveniences, such as noise from kids running in the halls and the small room size for larger families, the hotel's overall family-oriented services left a positive impression. The journey was described as one that brought happiness and satisfaction to everyone, making Mitsui Garden Hotel Hiroshima a great option for family travelers seeking a comfortable and kid-friendly experience.
Mitsui Garden Hotel Hiroshima boasts an enviable location for those looking to immerse themselves in the city's vibrant nightlife. Just steps away from the bustling downtown area, guests can easily access a variety of bars, clubs and night spots. The hotel is surrounded by a plethora of restaurants and market-like places, making it an excellent choice for evening entertainment and late-night snacks. The nearby nightlife areas offer numerous fun bar-hopping opportunities, ensuring that there is something for everyone. Additionally, the night scenery around the hotel is remarkable, enhancing the overall experience of exploring Hiroshima after dark.
For those who appreciate convenient transportation, the hotel is well-connected with a bus stop right in front, offering services to major attractions like Miyajima Island and the Hiroshima Peace Park. Guests can also enjoy walking along the river at night or taking in the city's beautiful Christmas illuminations. Overall, the hotel's prime location, coupled with its close proximity to nightlife venues and historical sites, makes it an excellent choice for travelers looking to enjoy Hiroshima's vibrant evening scene.
Mitsui Garden Hotel Hiroshima offers decent accommodations fitting its three-star rating. Visitors will find it perfect in terms of cleanliness and general service quality, often exceeding expectations for a hotel of its class. Located centrally, the hotel is convenient and budget-friendly, making it a good value for a three-star stay.
While some guests commented that the hotel feels more like a slightly improved business hotel rather than a high-end city hotel, its facilities generally match the standards of a typical three-star establishment. The rooms and amenities meet the expectations of business travelers with clean, functional spaces and a three-point unit bath.
Service at check-in might not be exceptional, but overall, the staff are noted for their friendliness. Those looking for luxury might find it lacking, as the hotel does not meet the higher standards of a four-star rating. However, for those seeking affordable and convenient accommodations, especially for business stays, Mitsui Garden Hotel Hiroshima proves to be a worthwhile option.
Despite feeling more utilitarian than luxurious, the hotel is considered good for its rating, offering a comfortable and satisfactory experience that may warrant another visit for those in need of reliable, budget-friendly lodging.
Mitsui Garden Hotel Hiroshima emerges as a solid choice for business travelers seeking efficient and good-value accommodations in a central location. The hotel is highly suitable for business professionals, providing essential amenities such as a convenient business center and a functional lounge, making it ideal for work-related tasks and conferences. Travelers commend the polite and efficient staff who consistently offer friendly and considerate service, adding to the overall positive experience.
The spacious rooms, equipped with desks, offer a conducive environment for work, while the hotel’s central location provides easy access to both business districts and main tourist attractions. Although some guests noted that the hotel feels a bit outdated compared to other business hotels and experienced long check-in times, the clean rooms with beautiful city views and the availability of facilities like coin laundry on the second floor help to mitigate these minor drawbacks.
Overall, Mitsui Garden Hotel Hiroshima stands out as a competent and convenient option for those on business trips, seamlessly blending functional workspaces with economical value in the heart of the city.
Mitsui Garden Hotel Hiroshima is favorably located for guests with disabilities, offering easy access to numerous city attractions and essential amenities. This centrally located hotel is just steps away from public transportation options, including buses, trams and railways. The convenience of a bus stop directly in front of the hotel and nearby tram stations enhances mobility throughout Hiroshima, including straightforward travel from JR Hiroshima Station.
Guests appreciate the hotel's proximity to key sites such as Peace Memorial Park, the Peace Memorial Museum and Hondori Street, making it an ideal base for sightseeing. Additional nearby attractions include a cool shopping district and vibrant nightlife area, all within walking distance or a short ride on convenient public transport.
The hotel itself is well-equipped for accessibility, featuring open and spacious front desk areas, ramps, elevators and wheelchair-accessible rooms and toilets. Public parking is also available nearby for a nightly fee, adding to the convenience. Guests have noted that the efficient and friendly staff contribute positively to their stay.
Upper-floor rooms provide great views and the facilities are sufficient for a comfortable visit. Furthermore, amenities such as 24-hour check-in and the ability to monitor laundry operations via QR code enhance the overall guest experience. While the tram station may be a bit far for some, overall, the accessibility and ease of navigation make Mitsui Garden Hotel Hiroshima a great choice for travelers needing special accommodations.
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Location
Visitors appreciate the ease of access to public transportation from the hotel with bus stops directly in front and a tram stop nearby for convenient travel to and from JR Hiroshima Station. The surrounding area offers a rich selection of dining options, shopping streets and nightlife, making it a fitting base for both leisure and business travelers.
Guests can enjoy beautiful city and park views from their rooms, particularly from the upper floors, which feature stunning panoramas of Hiroshima Bay and the Peace Memorial Park. The hotel's central location ensures that every key point of interest is no more than a short stroll away, allowing for a leisurely exploration of the city's historic and modern-day landmarks. With its excellent positioning and accessibility, Mitsui Garden Hotel Hiroshima stands out as a superb choice for visitors looking to immerse themselves in the vibrant and solemn heritage of Hiroshima.
Breakfast
One standout feature is the breathtaking view from the 25th-floor breakfast lounge, which provides an exceptional dining experience overlooking the city of Hiroshima. The superb scenery has enhanced the overall enjoyment of the meal for many visitors. The breakfast service is also praised for its quality with several guests noting the attentive and friendly staff, as well as the thoughtful presentation and organization of the buffet items.
Overall, the breakfast at Mitsui Garden Hotel Hiroshima is deemed as a valuable and enjoyable aspect of the stay, offering a fulfilling start to the day with its plentiful options and magnificent views.
Dinner
The lounge isn't just limited to evenings; it provides an array of snacks, beverages, desserts and even coffee throughout the day, making it a great spot to relax at any time. In addition, the staff are noted for their friendliness and attentiveness, contributing significantly to a positive dining experience. The hotel also assists with recommendations on nearby dining options, adding an extra layer of convenience.
Although the hotel lacks an in-house restaurant, its strategic location ensures guests have ample dining choices nearby, including delicious local okonomiyaki. Despite the occasional inconvenience of finding dinner when it rains, the overall dining experience at Mitsui Garden Hotel Hiroshima is marked by its thoughtful touches and excellent service.
Rooms
Room sizes, however, vary with many noting that the rooms are generally small, in line with typical Japanese standards. Travelers who upgraded to larger rooms appreciated the additional space, particularly those traveling with family or larger groups. The compactness didn't deter solo travelers, who found the rooms sufficient and cozy.
The decor and some of the bathroom facilities appear to be slightly dated with mentions of outdated fittings and occasional wear and tear like flickering lights and creaky baths. Despite this, the rooms are described as functional and furnished adequately for a comfortable stay. Some rooms could use a fresh coat of paint and minor refurbishments.
The air conditioning system received mixed reviews with some guests finding it ineffective and making the room warm and stuffy. Conversely, the service from the hotel staff generally received praise for being polite, accommodating and efficient, adding a positive touch to the overall guest experience.
Amenities such as complimentary drinks and snacks were appreciated and features like a deep and clean bathtub, modern room facilities and efficient room cleaning services were noted favorably. Overall, the Mitsui Garden Hotel Hiroshima offers good value for money, particularly for those appreciating great city views and convenient access to Hiroshima's attractions.
Beds
However, a few guests did mention some minor issues, such as the beds being a bit firm or the pillows being quite hard. Some found the beds to be small for two people or stated that the mattress was a little hard. A few reviews also pointed out dissatisfaction with the bed configuration or the need for an update in bedding quality. Despite these isolated concerns, the general sentiment remains positive with most guests enjoying a comfortable and restful stay thanks to the well-regarded bed comforts.
Cleanliness
However, some reviews indicate that the hotel, particularly the bathrooms, could benefit from updates and deep cleaning. Instances of mold and dust were occasionally mentioned, suggesting that while the overall cleanliness is satisfactory, there are areas needing more attention. The dated appearance of the bathrooms and some fixtures also detracts slightly from the otherwise positive impression.
Despite these minor issues, the spacious and clean rooms, combined with efficient housekeeping and a well-maintained facility, ensure that most guests have a pleasant experience. The cleanliness of the hotel not only extends to the rooms but also to the facilities, making Mitsui Garden Hotel Hiroshima a reliable choice for travelers seeking a hygienic and comfortable stay.
Staff
Guests appreciate the staff's willingness to go above and beyond with much emphasis on their helpfulness in navigating local services such as taxis and dining recommendations. The efficiency and attentiveness of the team, whether during check-in or at breakfast, leave a lasting positive impression. Many reviews mention the genuine smiles and polite demeanor of the staff, which significantly enhances the overall stay.
There are occasional mentions of inconsistencies in service, particularly related to reservation handling or responses from some front desk members. Nonetheless, the overall sentiment remains overwhelmingly positive with staff efforts described as welcoming, kind and accommodating. Their preparedness to address issues swiftly and effectively is also frequently noted, suggesting a well-trained and dedicated team.
In summary, the staff at Mitsui Garden Hotel Hiroshima are a standout feature, contributing significantly to the hotel's reputation for excellent hospitality and professional service.
Wi-Fi
Parking
Despite these positives, there are notable challenges. For instance, the available parking lots are often described as narrow and difficult to navigate, making it tricky for larger vehicles like BMWs or one-box cars. Guests frequently mentioned that the parking lots can be hard to find with some expressing frustration over the unclear or complex instructions. Limited spots and height restrictions in the hotel’s multilevel parking also mean that not every car can be accommodated, forcing some to seek alternative parking solutions.
On a brighter note, the hotel staff received commendations for their helpfulness and clear explanations regarding parking options. However, the parking facilities could benefit from a few improvements, such as better signage and more transparency about the parking situation, especially when there are changes like construction.
In summary, while the hotel's parking options are nearby and varied, they aren't without their challenges. Travelers with smaller cars and those prepared for a bit of a search will find the parking manageable and the helpful staff contributes to easing the process.
Family
Several reviewers have noted that the complimentary snack time in the lounge was a hit with the kids and the variety of menu options for breakfast catered well to the entire family. Happy hours and a friendly family atmosphere also contributed to an enjoyable stay.
While some guests mentioned that the rooms felt a bit tight for larger families or those traveling with elderly members, the overall consensus was that the hotel provided a comfortable and pleasing environment for family stays. The staff's attentiveness ensured that adjacent rooms were available when needed, helping families stay close together.
Despite minor inconveniences, such as noise from kids running in the halls and the small room size for larger families, the hotel's overall family-oriented services left a positive impression. The journey was described as one that brought happiness and satisfaction to everyone, making Mitsui Garden Hotel Hiroshima a great option for family travelers seeking a comfortable and kid-friendly experience.
Nightlife
For those who appreciate convenient transportation, the hotel is well-connected with a bus stop right in front, offering services to major attractions like Miyajima Island and the Hiroshima Peace Park. Guests can also enjoy walking along the river at night or taking in the city's beautiful Christmas illuminations. Overall, the hotel's prime location, coupled with its close proximity to nightlife venues and historical sites, makes it an excellent choice for travelers looking to enjoy Hiroshima's vibrant evening scene.
3 Star
While some guests commented that the hotel feels more like a slightly improved business hotel rather than a high-end city hotel, its facilities generally match the standards of a typical three-star establishment. The rooms and amenities meet the expectations of business travelers with clean, functional spaces and a three-point unit bath.
Service at check-in might not be exceptional, but overall, the staff are noted for their friendliness. Those looking for luxury might find it lacking, as the hotel does not meet the higher standards of a four-star rating. However, for those seeking affordable and convenient accommodations, especially for business stays, Mitsui Garden Hotel Hiroshima proves to be a worthwhile option.
Despite feeling more utilitarian than luxurious, the hotel is considered good for its rating, offering a comfortable and satisfactory experience that may warrant another visit for those in need of reliable, budget-friendly lodging.
Business
The spacious rooms, equipped with desks, offer a conducive environment for work, while the hotel’s central location provides easy access to both business districts and main tourist attractions. Although some guests noted that the hotel feels a bit outdated compared to other business hotels and experienced long check-in times, the clean rooms with beautiful city views and the availability of facilities like coin laundry on the second floor help to mitigate these minor drawbacks.
Overall, Mitsui Garden Hotel Hiroshima stands out as a competent and convenient option for those on business trips, seamlessly blending functional workspaces with economical value in the heart of the city.
Accessible
Guests appreciate the hotel's proximity to key sites such as Peace Memorial Park, the Peace Memorial Museum and Hondori Street, making it an ideal base for sightseeing. Additional nearby attractions include a cool shopping district and vibrant nightlife area, all within walking distance or a short ride on convenient public transport.
The hotel itself is well-equipped for accessibility, featuring open and spacious front desk areas, ramps, elevators and wheelchair-accessible rooms and toilets. Public parking is also available nearby for a nightly fee, adding to the convenience. Guests have noted that the efficient and friendly staff contribute positively to their stay.
Upper-floor rooms provide great views and the facilities are sufficient for a comfortable visit. Furthermore, amenities such as 24-hour check-in and the ability to monitor laundry operations via QR code enhance the overall guest experience. While the tram station may be a bit far for some, overall, the accessibility and ease of navigation make Mitsui Garden Hotel Hiroshima a great choice for travelers needing special accommodations.
No, Mitsui Garden Hotel Hiroshima doesn't have any pool.
No, a spa isn't available at Mitsui Garden Hotel Hiroshima.
No, Mitsui Garden Hotel Hiroshima doesn't allow dogs.
Yes, parking facilities are available at Mitsui Garden Hotel Hiroshima.
No, Mitsui Garden Hotel Hiroshima doesn't have a gym.
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