Sheraton Grand Hiroshima Hotel
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Summary of reviewsThe Sheraton Grand Hiroshima Hotel consistently receives strong reviews, largely due to its strategic and convenient location next to Hiroshima's central train station. This prime position offers seamless access to transportation links, making it an ideal base for exploring the city. Guests frequently highlight the ease of access to restaurants, shops, and sightseeing opportunities, along with the hotel's tranquil internal atmosphere.
The breakfast experience at the hotel is celebrated for its vast and diverse buffet, catering to both Western and Japanese tastes. Guests are impressed by the sumptuous offerings and pleasant dining atmosphere, enhanced by scenic views and attentive staff. Dinner options also receive positive feedback, particularly the quality and variety of fresh seafood and Wagyu roast beef, with the on-site Japanese restaurant garnering praise despite its higher price point.
Accommodations at the Sheraton Grand are praised for their spaciousness and modern design, with amenities that cater well to both leisure and business travelers. Impeccable cleanliness and comfort are recurring themes, with guests describing rooms as immaculate and well-maintained.
The hotel staff are frequently commended for their professionalism and friendly demeanor, contributing significantly to a welcoming and personalized guest experience. Multilingual and attentive, the staff enhance the overall satisfaction of visitors.
Facilities such as the gym, which is accessible 24 hours and well-equipped, are appreciated by guests. The spa, though not included in the room rate, receives high praise for its services and relaxation offerings. WiFi services are noted for their speed, though some guests experience connectivity issues.
The Sheraton Grand Hiroshima is lauded for its luxurious beds, contributing to restful sleep and a comfortable stay. While the pool requires an additional fee, it offers a clean and serene environment for swimming.
Overall, Sheraton Grand Hiroshima presents itself as a refined option with a five-star feel, delivering on high expectations set by its name. It is particularly appealing to business travelers due to its modern amenities and strategic location, making it a favored choice for a memorable stay in Hiroshima.
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The breakfast experience at the hotel is celebrated for its vast and diverse buffet, catering to both Western and Japanese tastes. Guests are impressed by the sumptuous offerings and pleasant dining atmosphere, enhanced by scenic views and attentive staff. Dinner options also receive positive feedback, particularly the quality and variety of fresh seafood and Wagyu roast beef, with the on-site Japanese restaurant garnering praise despite its higher price point.
Accommodations at the Sheraton Grand are praised for their spaciousness and modern design, with amenities that cater well to both leisure and business travelers. Impeccable cleanliness and comfort are recurring themes, with guests describing rooms as immaculate and well-maintained.
The hotel staff are frequently commended for their professionalism and friendly demeanor, contributing significantly to a welcoming and personalized guest experience. Multilingual and attentive, the staff enhance the overall satisfaction of visitors.
Facilities such as the gym, which is accessible 24 hours and well-equipped, are appreciated by guests. The spa, though not included in the room rate, receives high praise for its services and relaxation offerings. WiFi services are noted for their speed, though some guests experience connectivity issues.
The Sheraton Grand Hiroshima is lauded for its luxurious beds, contributing to restful sleep and a comfortable stay. While the pool requires an additional fee, it offers a clean and serene environment for swimming.
Overall, Sheraton Grand Hiroshima presents itself as a refined option with a five-star feel, delivering on high expectations set by its name. It is particularly appealing to business travelers due to its modern amenities and strategic location, making it a favored choice for a memorable stay in Hiroshima.
Luxury Hotel
This 5-star hotel offers extensive luxury amenities including a spa, indoor pool, fitness center, and multiple dining options. Guests can enjoy spacious, well-appointed rooms and exclusive access to the Club Lounge with enhanced services and complimentary food and beverages.
Hotel for Honeymoon
Mentioned for luxury and spa services, this hotel can provide a relaxing and upscale experience. Its amenities and services cater to couples looking for comfort and indulgence.
Hotel with Spa
The Shine Spa for Sheraton offers indulgent therapies, massages, and facials. The hotel also features a nail salon, indoor swimming pool, Jacuzzi, and a fitness center with premium Technogym equipment.
Romantic Hotel
This hotel offers a luxurious and convenient stay with its excellent amenities and central location. The comfortable rooms and fine dining options make it a great base for a romantic getaway in Hiroshima.
Hotel near Nightlife Spots
The Sheraton Grand Hiroshima Hotel features multiple restaurants and bars, including the &More by Sheraton cafe bar, Japanese Restaurant Miyabi-Tei with its bar, and the Buffet Restaurant Bridges. The Miyabi-Tei Bar offers local sake, wines, and original cocktails. The hotel is also near Hiroshima Station, providing easy access to Ekinishi and Nagarekawa nightlife districts.
Hotel with Swimming Pool
This hotel offers a luxurious base for exploring Hiroshima, featuring a soothing spa with a swimming pool and a fitness center. It is ideally located for sightseeing and shopping, with guest rooms over 35 square meters in size.
Indoor Pool
Hotel with Free Wi-Fi
This hotel is known for its quality and service, providing guests with reliable and free Wi-Fi. As a Sheraton Grand property, it likely offers a seamless connectivity experience for both leisure and business travelers.
Business Hotel
This hotel provides over 10,000 square feet of event space and caters to business travelers with amenities such as a fitness center, spa, indoor pool, and meeting spaces. Its location at Hiroshima Station offers convenient access to transportation.
Accessible Hotel
Offers accessible rooms with sleek design, city skyline views, and practical accessibility features. Located in the heart of the city's business district, providing convenience and luxury.
Hotel with Gym
This 5-star hotel features a 24-hour fitness center and an indoor pool. Guests can enjoy both cardio and weightlifting equipment. The hotel's central location near Hiroshima Station makes it easily accessible.
5-Star Hotel
Located a minute's walk from Hiroshima Station, it offers convenient access to the city. It features a soothing spa with a swimming pool and a fitness center, making it ideal for both business and leisure travelers seeking a luxurious base.
Hotel with Indoor Pool
Sheraton Grand Hiroshima Hotel offers a 20-meter heated indoor pool, providing a suitable length for swimming laps. Guests can also enjoy a hot tub, a fitness center, and spa services including a sauna and treatment rooms.
Guest Reviews
The Sheraton Grand Hiroshima Hotel enjoys a fantastic location that is consistently praised by guests for its unparalleled convenience. Positioned just steps away from Hiroshima's central train station, it offers seamless access to the Shinkansen and other transportation links, making it an ideal base for exploring Hiroshima. The proximity to the station is highly favored by travelers who rely on trains, buses, and trams to navigate the city, and the easy connectivity makes sightseeing and traveling exceptionally straightforward. The hotel’s strategic location also places guests within walking distance to a variety of restaurants, shopping centers, and other amenities, ensuring everything is at their fingertips while maintaining a tranquil atmosphere inside. Those who have stayed emphasized the hotel's prime geographical position, which significantly enhances the overall visiting experience.
The breakfast experience at the Sheraton Grand Hiroshima Hotel is characterized by a variety of positive aspects, highlighted in numerous guest reviews. The hotel offers an impressive breakfast buffet that caters to both Western and Japanese palates. Guests frequently praise the wide variety of options available, including freshly prepared egg dishes and nutritious meals. The buffet is noted for its selection of Japanese and American style items, often complemented by freshly squeezed orange juice that is highly appreciated by visitors.
Many reviewers laud the exceptional quality and delicious nature of the breakfast, emphasizing its capacity to satisfy diverse tastes. The buffet is described as sumptuous, overwhelming, fantastic, and spot-on, with quality products and flavorful fruits routinely mentioned. A distinct highlight is the ability to enjoy breakfast with a view, enhancing the overall dining experience.
Despite a few mentions of long lines and limited selections compared to other buffets, the general consensus points to a positive breakfast experience. The dining atmosphere is often praised, with staff noted for their pleasant demeanor and professionalism, further enriching the experience. Additionally, guests appreciate the convenience and comfort provided by the hotel's spacious rooms, contributing to a restful stay.
Overall, the Sheraton Grand Hiroshima Hotel offers a breakfast experience that satisfies both Eastern and Western tastes, providing a delightful and memorable culinary start to the day.
Sheraton Grand Hiroshima Hotel offers a diverse dining experience that has generally garnered positive feedback from guests. The dinner buffet is frequently praised for its high quality, with fresh seafood from Hokkaido and high-quality Wagyu roast beef highlighted as standout offerings. Guests appreciated the varied and tasty selection available, making the buffet a solid option for those looking for variety.
The sushi and steak courses have also impressed many, with particular mention of the sushi being wonderful and the teppanyaki dishes being delectable. The Japanese restaurant within the hotel is noted for its delicious offerings, although it is considered expensive by some diners. The atmosphere of the dining establishments at the hotel has been well-received, complementing the culinary experience.
Additionally, the Miyabi-Tei restaurant has received accolades for its fantastic dinner and high-quality standards. The availability of a good selection of alcoholic beverages further enhances the dining experience at the hotel. Although there have been mixed reviews regarding the buffet being the only option at times and some guests finding certain meals uninspiring or average, the overall impression of the dinner options at Sheraton Grand Hiroshima Hotel remains positive, with occasional discounts providing further incentive for guests to dine in-house.
The Sheraton Grand Hiroshima Hotel offers a delightful experience for those seeking spacious and comfortable accommodations in Japan. The rooms are characterized by their impressive size, particularly notable given Japanese standards. Guests have consistently applauded the modern and clean structure, with stylish interiors that evoke a sense of openness and relaxation. Beds are described as comfortable, with power outlets conveniently located by the bedside. Many rooms feature large windows providing breathtaking views of the city, enhancing the overall appeal of the stay.
Amenities within the rooms are well-equipped, and the bathrooms and facilities are frequently praised for their cleanliness and excellent condition, contributing to a very comfortable and refreshing experience. The functionality of the room setup caters impeccably to both leisure and business travelers. Additionally, the hotel's prime location near transportation hubs adds to its convenience, offering easy access for exploration around Hiroshima. Overall, guests enjoy the combination of luxurious spaciousness, modern amenities, and stunning views, making the Sheraton Grand Hiroshima a worthy consideration for a memorable stay.
At the Sheraton Grand Hiroshima Hotel, guests consistently rave about the quality and comfort of the beds. The rooms feature large, king-sized beds, with some guests noting it was their first encounter with such spacious bedding in Japan. The beds are often described using words like very comfortable, super comfy, and insanely comfortable. Many reviewers appreciated the plush bedding and pillows, which contributed to a restful night's sleep. The combination of comfortable beds and spacious rooms, often with stunning views over the city, enhances the overall guest experience. Some rooms even come equipped with an extra bed, which guests found equally comfortable. Though there's a rare mention of a bed not being comfortable, the overwhelming consensus is that the Sheraton Grand Hiroshima provides excellent beds, turning each night's stay into a luxurious and serene escape.
Sheraton Grand Hiroshima Hotel consistently impresses guests with its exceptional cleanliness and comfort, which are frequently celebrated in reviews. The rooms, praised for their spaciousness, exhibit a high standard of neatness and are often described as immaculate. The entire property is noted for being well-maintained and spotless, with attention to detail reflected in the care taken to ensure clean, comfortable bed-making and well-appointed bathrooms. From clean facilities to super clean environments, visitors enjoy the bright and tranquil atmosphere of this strategically located hotel. The staff, characterized as friendly, professional, and accommodating, further enhance the guest experience by providing welcoming and helpful service, ensuring guests feel comfortable and appreciated during their stay. The modern amenities complement the cleanliness of the hotel, providing guests with everything they need, underscoring the Sheraton’s dedication to meeting its standards. Travelers often highlight the convenience and safety of the hotel’s surroundings, making it an ideal choice for a restful stay. Overall, Sheraton Grand Hiroshima Hotel is lauded for offering a pristine environment that guarantees comfort and satisfaction.
The Sheraton Grand Hiroshima Hotel consistently receives high praise for its exceptional staff. Guests frequently highlight the friendliness and helpfulness of the staff, noting their ability to speak English proficiently, which facilitates smooth communication for international visitors. The hotel staff are recognized for their professionalism, courtesy, and attentiveness, ensuring that guests feel welcomed and special throughout their stay. Many reviews commend the staff for their dedication and pleasant service attitude, often anticipating guests' needs and providing personalized service from arrival to departure.
Reception and concierge services are particularly noteworthy, with mentions of specific staff members going above and beyond to assist with travel arrangements and providing helpful tourist information. The staff members across various departments, including reception, housekeeping, and the Club Lounge, are uniformly described as friendly, kind, and efficient. The positive and accommodating demeanor of the staff contributes significantly to the overall guest experience at the hotel.
While some reviews note areas for improvement in communication skills and individual interactions, these are far outweighed by the numerous comments about the engaging and attentive service provided by the staff. The hospitality exhibited by the team at Sheraton Grand Hiroshima leaves a lasting impression, contributing to a memorable stay for travelers seeking comfort and service excellence.
Sheraton Grand Hiroshima Hotel receives mixed feedback regarding its WiFi services. The hotel offers free WiFi to its guests, and there are positive mentions of the internet being fast, which is particularly appreciated by those who need to work during their stay. Additionally, USB ports are provided swiftly upon request, enhancing convenience for tech-savvy travelers. However, some guests have experienced issues with the connection reliability, noting challenges in using AirPlay and Netflix despite these being accessible features. There have also been reports of WiFi requiring login and failing to work consistently. While connectivity might be a point of improvement, the hotel's location and excellent service stand out positively in traveler reviews.
The spa experience at the Sheraton Grand Hiroshima Hotel receives high praise from guests, who highlight its excellence and the quality of services such as massages. Visitors frequently describe the massages as very good, contributing to a satisfying wellness experience. The spa features a full range of facilities including a sauna, swimming pool, and offers services like full body massages. Guests find the spa to be incredible, with a large enough pool perfect for swimming and a well-maintained indoor heated environment. Staff at the spa are consistently noted as excellent, further enhancing the experience. However, it's important to note that access to the spa and pool comes at an additional charge, a point of contention for some who believe it should be included in the room price. Despite these additional costs, the spa is recommended for those seeking quality wellness time and relaxation.
The Sheraton Grand Hiroshima Hotel offers a gym facility that has received positive feedback from guests. Many visitors have praised the gym as great or excellent, highlighting its accessibility and the availability of quality equipment. The gym includes weights and one strength training machine, making it suitable for various workout regimes. Yoga mats and towels are conveniently provided, enhancing the experience. Guests appreciate the option to access the fitness center 24 hours a day, a significant plus for those with varying schedules or fitness routines. The gym is complementary for hotel guests, adding value to their stay. Overall, the fitness area, including a nice pool, is described as well-maintained and impeccable, contributing to a satisfying visit.
The Sheraton Grand Hiroshima Hotel offers a pool facility that, while inviting, has garnered mixed feedback primarily due to its additional charge. Some guests have expressed disappointment at the extra fee required to access the pool, which they feel should be included in the hotel experience. Despite this, those who choose to use the pool appreciate its pristine condition, noting that it's often empty, which ensures a tranquil swimming experience. The pool is described as large enough for a proper swim, providing a clean and serene environment for guests seeking relaxation. Additionally, the presence of a complimentary small spa near the pool adds a touch of luxury, although guests should be mindful of the pool's limited opening hours.
Nestled conveniently near Hiroshima station, the Sheraton Grand Hiroshima Hotel strikes a balance between luxury and accessibility, earning the praise of those seeking a genuine five-star experience. Guests consistently applaud the hotel for its superb accommodation and professional service, affirming that it rightfully belongs in the elite category of five-star hotels. The establishment exudes luxury in every corner, providing a superb stay for those who appreciate top-class facilities and attentive service. Known for maintaining high standards synonymous with the Sheraton name, this property ensures that all expected amenities of a five-star hotel are readily available. While some suggest the experience might lean towards a four-star standard, others firmly maintain that it meets—or even exceeds—the expectations set by its five-star rating. Despite varied opinions on pricing and competitive comparison with similar business hotels, the Sheraton Grand Hiroshima is often described as fabulous, with loyal guests endorsing it as a solid five-star hotel choice.
The Sheraton Grand Hiroshima Hotel excels as a prime destination for business travelers, offering an array of features tailored to the needs of its guests. It is conveniently located for easy access to transportation, making it ideal not only for business engagements but also for sightseeing. The hotel is characterized by its upscale, modern amenities which make it well-suited for the demands of business travelers. Dining options receive high praise for their quality, enhancing the overall guest experience. The level of service stands out, with particular accolades given to the breakfast manager and the attentive staff, who contribute to an efficient check-in and check-out process. Overall, the Sheraton Grand Hiroshima Hotel effectively combines comfort and convenience in a professional setting.
Sheraton Grand Hiroshima Hotel offers a luxurious experience that embodies the high standards guests expect from an international hotel. The property is modern and beautifully appointed, exuding the luxury vibe that the Sheraton brand is known for. Guests can expect spacious, clean rooms with upscale amenities, making it a comfortable and relaxing stay. The hotel's luxurious atmosphere is felt throughout, offering the quality and elegance of a 5-star property at a surprisingly reasonable price. With excellent staff contributing to its charm, the Sheraton Grand Hiroshima Hotel delivers a fabulous, high-end experience that feels true to its luxurious reputation.
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Location
Breakfast
Many reviewers laud the exceptional quality and delicious nature of the breakfast, emphasizing its capacity to satisfy diverse tastes. The buffet is described as sumptuous, overwhelming, fantastic, and spot-on, with quality products and flavorful fruits routinely mentioned. A distinct highlight is the ability to enjoy breakfast with a view, enhancing the overall dining experience.
Despite a few mentions of long lines and limited selections compared to other buffets, the general consensus points to a positive breakfast experience. The dining atmosphere is often praised, with staff noted for their pleasant demeanor and professionalism, further enriching the experience. Additionally, guests appreciate the convenience and comfort provided by the hotel's spacious rooms, contributing to a restful stay.
Overall, the Sheraton Grand Hiroshima Hotel offers a breakfast experience that satisfies both Eastern and Western tastes, providing a delightful and memorable culinary start to the day.
Dinner
The sushi and steak courses have also impressed many, with particular mention of the sushi being wonderful and the teppanyaki dishes being delectable. The Japanese restaurant within the hotel is noted for its delicious offerings, although it is considered expensive by some diners. The atmosphere of the dining establishments at the hotel has been well-received, complementing the culinary experience.
Additionally, the Miyabi-Tei restaurant has received accolades for its fantastic dinner and high-quality standards. The availability of a good selection of alcoholic beverages further enhances the dining experience at the hotel. Although there have been mixed reviews regarding the buffet being the only option at times and some guests finding certain meals uninspiring or average, the overall impression of the dinner options at Sheraton Grand Hiroshima Hotel remains positive, with occasional discounts providing further incentive for guests to dine in-house.
Rooms
Amenities within the rooms are well-equipped, and the bathrooms and facilities are frequently praised for their cleanliness and excellent condition, contributing to a very comfortable and refreshing experience. The functionality of the room setup caters impeccably to both leisure and business travelers. Additionally, the hotel's prime location near transportation hubs adds to its convenience, offering easy access for exploration around Hiroshima. Overall, guests enjoy the combination of luxurious spaciousness, modern amenities, and stunning views, making the Sheraton Grand Hiroshima a worthy consideration for a memorable stay.
Beds
Cleanliness
Staff
Reception and concierge services are particularly noteworthy, with mentions of specific staff members going above and beyond to assist with travel arrangements and providing helpful tourist information. The staff members across various departments, including reception, housekeeping, and the Club Lounge, are uniformly described as friendly, kind, and efficient. The positive and accommodating demeanor of the staff contributes significantly to the overall guest experience at the hotel.
While some reviews note areas for improvement in communication skills and individual interactions, these are far outweighed by the numerous comments about the engaging and attentive service provided by the staff. The hospitality exhibited by the team at Sheraton Grand Hiroshima leaves a lasting impression, contributing to a memorable stay for travelers seeking comfort and service excellence.
Wi-Fi
Spa
Gym
Pool
5 Star
Business
Luxury
Yes, Sheraton Grand Hiroshima Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Sheraton Grand Hiroshima Hotel.
No, Sheraton Grand Hiroshima Hotel doesn't allow dogs.
No, parking facilities aren't available at Sheraton Grand Hiroshima Hotel.
Yes, Sheraton Grand Hiroshima Hotel has a gym.
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