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Summary of reviewsTerrace Inn Katsuta earns high marks from guests, primarily due to its prime location, excellent breakfast, delightful dining options and exceptional cleanliness and staff. Strategically situated right next to Katsuta Station, the hotel's proximity to transportation hubs and amenities, including bus stops and 24-hour convenience stores, makes it a convenient choice for travelers. Despite being in a busy area, the hotel maintains a quiet atmosphere at night, enhancing guests' experiences.
Guests frequently praise the breakfast buffet for its wide variety and delicious options, featuring both Japanese and Western dishes. The on-site restaurant "Beiju" is highlighted for its seasonal ingredients from Ibaraki and nearby izakayas and bars offer great alternatives for dining, further contributing to a pleasant stay.
The rooms, though sometimes small, are consistently praised for their cleanliness and functionality. Guests appreciate the comfort of the beds and the daily cleaning services. Some minor inconveniences such as limited drink selections in the mini fridge and small washbasins are noted, but these are generally overshadowed by the reasonable pricing and overall comfort.
The hotel's commitment to cleanliness is evident in numerous positive reviews, though there are isolated reports of minor issues such as dust or musty smells. However, these are rare and do not significantly detract from the overall positive impression.
Staff at Terrace Inn Katsuta are frequently commended for their friendliness, politeness and helpfulness. The front desk staff, in particular, receive high praise for their responsiveness and ability to communicate in English. Many guests found their interactions with the staff to be a highlight of their stay, contributing to an overall positive experience.
While the beds receive mixed feedback with some guests finding them too firm or the futons uncomfortable, many guests appreciate their comfort and spaciousness. Minor issues such as bright lights from air conditioning panels and thin walls are noted but do not significantly detract from the overall guest experience.
In summary, Terrace Inn Katsuta is highly regarded for its unbeatable location, delicious breakfast, superb dining options, cleanliness and outstanding staff. Minor room and bed-related issues are noted but generally do not overshadow the overall positive guest experiences. Show more
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Accessible Hotel
3-Star Hotel
Room Types
Standard Single Room - Non-SmokingThis non-smoking room with a 140 cm wide Simmons bed features free WiFi, an air purifier/humidifier and individual air conditioning control.
Standard Single Room - SmokingThis smoking room with a 140 cm wide Simmons bed features free WiFi, an air purifier/humidifier and individual air conditioning control.
Deluxe Single Room - Non-SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a TV. The unit has 1 bed.
Deluxe Single Room - SmokingThis smoking room with a 140 cm wide Simmons bed features free WiFi, an air purifier/humidifier and individual air conditioning control.
Superior Twin Room - Non-SmokingThis non-smoking room with two 120 cm wide Simmons beds features free WiFi, an air purifier/humidifier and individual air conditioning control.
Guest Reviews
8.1
Very Good
Location
Terrace Inn Katsuta offers an undeniably prime location for guests visiting the area, making it an excellent choice for both convenience and accessibility. The hotel is strategically situated right next to Katsuta Station with the entrance being merely a minute's walk away. This proximity to the station makes it highly convenient for those traveling by train and ensures a smooth transition from arrival to check-in, even in inclement weather.
Notably, the hotel's location offers superb access to popular destinations like Hitachi Seaside Park with a bus stop right in front of the property. This ease of transportation is further complemented by numerous nearby parking lots, some of which offer free parking.
Guests have also highlighted the convenience of having various amenities close by, including 24-hour convenience stores. Despite being centrally located in a busy area, the hotel remains exceptionally quiet at night, providing a restful haven after a day of exploring.
The location is not only praised for its convenience but also for its contribution to a pleasant stay with guests frequently mentioning the hotel's cleanliness and the accommodating nature of the front desk staff. Overall, Terrace Inn Katsuta stands out for its excellent and unrivaled location, making it a top choice for anyone looking to stay in the area.
Breakfast
Terrace Inn Katsuta's breakfast receives high praise from guests with many finding it delightful and offering a wide variety of options. The breakfast buffet stands out for its deliciousness, featuring both Japanese and Western dishes that include highlights such as the curry and rice, which guests found particularly memorable. Many visitors looked forward to breakfast and felt it lived up to their expectations, enhancing their overall stay experience.
Despite some comments about the variety being somewhat limited for some, the majority of reviews suggest an impressive array of side dishes and options. The quality of the dishes and the buffet's presentation frequently garners acclaim with some reviews describing the breakfast as amazing and gorgeous.
Conveniently located near the station, guests appreciate the spacious rooms, abundant amenities and thoughtful touches like complimentary drinks. In conclusion, Terrace Inn Katsuta's breakfast is widely enjoyed for its taste and variety, consistently satisfying and often exceeding guest expectations.
Dinner
Terrace Inn Katsuta offers a delightful dining experience, as confirmed by guests who praised both the on-site and nearby options. The on-site "Beiju" facility stands out, serving up delicious seasonal ingredients from Ibaraki, making it a recommended choice. The hotel's assistance in booking dinner reservations adds to the convenience, ensuring a memorable dining experience even during busy times.
For those looking to explore beyond the hotel, several izakayas nearby provide excellent alternatives, such as "Iroha Nihoheto," known for its fresh and unique bonito sashimi. Guests appreciated the proximity and quality of these dining spots, which are perfect for a cozy night out, even during inclement weather.
Additionally, the presence of a nearby bar, "Bar Jackass," offers a relaxed setting for an after-dinner drink. A convenience store next door and an izakaya that offers takeout service underscore the flexibility and variety available to guests. Despite some challenges posed by the pandemic, Terrace Inn Katsuta ensures guests have access to superb dining options, both within the hotel and in its immediate vicinity.
Rooms
Terrace Inn Katsuta offers rooms that are consistently praised for their cleanliness and functionality. Guests frequently highlight the comfort of the beds and the overall neatness of their accommodations. While the rooms can be small, as is typical in Japan, they are described as comfortable and often more spacious than expected. Daily cleaning services and the inclusion of essential amenities meet the needs of visitors effectively.
Although some rooms might feel a little cramped, the reasonable pricing makes this less of an issue. The hotel provides a mini fridge and basic drinks, though some find the selection limited. There are occasional mentions of minor inconveniences, such as the small washbasin and the design of the toilet door. On rare occasions, guests have experienced issues like musty-smelling room clothes or a used hairbrush left in a basket.
Despite these minor drawbacks, the quietness of the rooms, especially when fully occupied, is well appreciated. The air conditioning system's positioning near the bed and its bright light might be a slight bother for some. The staff receive compliments for their helpfulness, particularly when assisting with room changes, contributing positively to the overall experience.
Beds
Terrace Inn Katsuta receives mixed feedback regarding its beds with several aspects highlighted by guests. Many appreciate the comfort of the beds, describing them as comfortable and conducive to a good night's sleep. Guests also note the spaciousness of the beds, mentioning they were large and wide, allowing for relaxation and restful sleep.
However, some visitors express concerns, such as the firmness of the beds with a few finding them too hard. There are also remarks about a lack of variety in bed options with only one room available with two small beds and most rooms featuring just a double-size bed. Futons receive criticism for being uncomfortable and there are occasional complaints about pillows, although some do find them satisfactory.
Other related issues include thin walls that let in noise and an air conditioning panel near the foot of the bed that emits a bright fluorescent green light when turned on, which some guests find disruptive to their sleep.
Overall, while many guests enjoy the comfort and spaciousness of the beds at Terrace Inn Katsuta, there are specific areas that could benefit from improvements to enhance the overall sleeping experience.
Cleanliness
Terrace Inn Katsuta boasts a strong reputation for cleanliness among its guests. Numerous reviews highlight the overall cleanliness of the hotel and its rooms, often describing them as clean, neat and cozy. Guests frequently mention how comfortable and pleasant their stay was due to the well-maintained environment.
Many visitors appreciate the sense of cleanliness that permeates both the rooms and the common areas. The consistent upkeep and tidiness contribute to a relaxing atmosphere, making it easy for travelers to unwind. The spaciousness of the rooms and bathrooms is another positive point that enhances the overall comfort.
However, there are isolated reports of minor cleanliness issues, such as dust in the rooms, a musty smell in the room clothes, hair found in some areas, black mold under the lace curtains and a lingering scent from previous occupants. Despite these few drawbacks, the majority of guests find that the hotel staff's dedication to cleanliness far outweighs these occasional lapses.
Overall, Terrace Inn Katsuta receives high marks for cleanliness, contributing significantly to a pleasant and relaxing stay for its guests.
Staff
Terrace Inn Katsuta in Japan is frequently praised for its exceptional staff. Numerous reviews highlight the friendliness and politeness of the employees, particularly those at the front desk. Guests found the front desk service to be good with the staff being responsive and informative. Many reviews mentioned the kind nature of the staff, who were described as attentive and helpful.
Several guests appreciated the staff's ability to communicate in English, noting that they were friendly and efficient. The customer service at the hotel received high marks with mentions of it being polite and amazing. The cooperation among the staff was especially noted when they helped organize surprises for guests, further showcasing their supportive nature.
Whether interacting with receptionists, restaurant staff or housekeepers, visitors consistently experienced kindness and saw many smiling faces. Overall, the staff's dedication to providing great service left a positive impression on guests, contributing significantly to their overall satisfaction with their stay at Terrace Inn Katsuta.
No, Terrace Inn Katsuta doesn't have any pool.
No, a spa isn't available at Terrace Inn Katsuta.
No, Terrace Inn Katsuta doesn't allow dogs.
No, parking facilities aren't available at Terrace Inn Katsuta.