A&EM Saigon Hotel
Ho Chi Minh City
10.77440000,
106.69653700
,
39-41 Thu Khoa Huan Street, Ben Thanh Ward
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Summary of reviewsA&EM Saigon Hotel, ideally located in the heart of Saigon's District 1, offers an exceptionally convenient base for exploring the city's main attractions such as Ben Thanh Market and Independence Palace. The hotel's prime location ensures easy access to a variety of sightseeing spots, making it a popular choice for travelers seeking to immerse themselves in Saigon's vibrancy.
Guests frequently praise the hotel's clean and comfortable accommodations, complemented by a friendly and accommodating staff who enhance the welcoming atmosphere. Despite a few minor complaints about the firmness of mattresses and occasional noise from outside, the rooms are well-maintained with some guests noting the beauty and cleanliness of the bathrooms. The larger rooms cater well to families and business travelers appreciate the hotel's central location.
The hotel features a rooftop pool that provides a refreshing retreat with stunning city skyline views, adding to the overall appeal, although some maintenance issues and occasional closures have been noted. The breakfast service receives mixed reviews with many appreciating the variety and freshness of the selections, while others feel it could benefit from more variety and better replenishment practices.
Cleanliness is a standout feature with guests frequently highlighting the spotless and well-serviced rooms. Despite minor issues such as grimy windows and occasional vacuuming needs, the overall consensus remains positive. The warmth and professionalism of the staff, particularly individuals like Hana, Nathan and Hai, significantly enhance the guest experience, making a memorable and pleasant stay.
Overall, A&EM Saigon Hotel offers a superb location, clean and comfortable accommodations and exceptional service, making it a reliable choice for travelers to Ho Chi Minh City. Minor improvements in certain areas such as breakfast and pool maintenance could further elevate the guest experience.
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Guests frequently praise the hotel's clean and comfortable accommodations, complemented by a friendly and accommodating staff who enhance the welcoming atmosphere. Despite a few minor complaints about the firmness of mattresses and occasional noise from outside, the rooms are well-maintained with some guests noting the beauty and cleanliness of the bathrooms. The larger rooms cater well to families and business travelers appreciate the hotel's central location.
The hotel features a rooftop pool that provides a refreshing retreat with stunning city skyline views, adding to the overall appeal, although some maintenance issues and occasional closures have been noted. The breakfast service receives mixed reviews with many appreciating the variety and freshness of the selections, while others feel it could benefit from more variety and better replenishment practices.
Cleanliness is a standout feature with guests frequently highlighting the spotless and well-serviced rooms. Despite minor issues such as grimy windows and occasional vacuuming needs, the overall consensus remains positive. The warmth and professionalism of the staff, particularly individuals like Hana, Nathan and Hai, significantly enhance the guest experience, making a memorable and pleasant stay.
Overall, A&EM Saigon Hotel offers a superb location, clean and comfortable accommodations and exceptional service, making it a reliable choice for travelers to Ho Chi Minh City. Minor improvements in certain areas such as breakfast and pool maintenance could further elevate the guest experience.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Ideally situated in the heart of Saigon's District 1, A&EM Saigon Hotel offers an exceptionally convenient base for exploring the city's main attractions. Guests consistently praise the hotel's central location, which places them within walking distance of popular destinations such as Ben Thanh Market, Independence Palace and a myriad of shops, coffee houses and eateries. This prime positioning ensures easy access to a variety of sightseeing spots, making it a favored choice for those keen on exploring Saigon on foot.
In addition to its excellent location, the hotel boasts clean and comfortable accommodations. Guests frequently highlight the friendly and accommodating staff, who enhance the overall welcoming atmosphere of the hotel. The on-site amenities, including a rooftop pool, add to the appeal, providing a relaxing retreat in the midst of the bustling city center.
Overall, A&EM Saigon Hotel stands out for its superb location, making it an ideal choice for travelers looking to immerse themselves in the vibrancy of Saigon.
A&EM Saigon Hotel offers a breakfast experience that garners mixed reviews, though it leans positively for many guests. The breakfast is often described as very good and decent with a good selection that includes both Asian and continental options. Freshness and variety are highlighted by several visitors, noting the cleanliness and well-prepared dishes, including a spacious buffet offering continental and Vietnamese cuisine.
Many appreciate the bright and comfortable setting of the breakfast area, which adds to the dining experience. Descriptions like extensive, complete and delicious surface frequently, indicating a satisfactory level of overall quality. Some guests, however, pointed out that while the breakfast food itself is quite tasty, more variety could enhance the experience.
On the downside, there are mentions of limited choices with some reviews detailing that the options for Western dishes were lacking and not always fresh. The consistency seems to falter with a few guests experiencing repetitive menus and less-than-fresh items. The term limited appears repeatedly, suggesting that while the basic standards are met, there could be more to impress guests consistently.
Overall, while the breakfast at A&EM Saigon Hotel might not exceed every expectation, it predominantly satisfies with fresh, varied options, making it a reliable start to the day for many travelers. Improvements in variety and freshness could potentially elevate the breakfast experience to match the positive aspects more uniformly.
A&EM Saigon Hotel offers a mixed experience for its guests with some positive highlights and areas needing improvement. Located in a convenient and central area, the hotel serves as a good base for business trips and city exploration. Many guests praise the hotel's cleanliness, comfort and the spaciousness of certain rooms. Families find the larger rooms particularly accommodating, while business travelers appreciate the hotel's accessibility.
The staff is frequently noted for being friendly and helpful, which enhances the overall experience. Guests have complimented the well-laid-out rooms and the beautiful bathrooms, despite some complaints about hard mattresses and small bathrooms with limited space for larger guests.
However, the hotel falls short in several areas. Noise from outside and ongoing construction during the day has been a common issue, detracting from the otherwise comfortable stay. Some rooms appear outdated with tired furnishings and the occasional maintenance issue, such as low water pressure in the showers. There's also a discrepancy between online photos and the actual condition of amenities, particularly the pool area.
Breakfast service could be improved, as items are sometimes not replenished promptly. Additionally, language barriers with room service and front desk staff have led to communication difficulties for some guests. Despite these setbacks, for many visitors, the convenience and friendly service at A&EM Saigon Hotel make it a reliable choice for short stays in Ho Chi Minh City.
The beds at A&EM Saigon Hotel receive mixed reviews from guests. Many guests find the beds comfortable, appreciating the actual double beds and large, king-size options. However, there are consistent mentions of the mattresses being quite firm with some describing them as hard or even as hard as a brick. Despite this, several guests highlight the comfort of the beds overall with a few mentioning softness. While the comfort level of the beds varies among guests, there is a general acknowledgment of their spaciousness.
A&EM Saigon Hotel stands out for its noteworthy levels of cleanliness and comfort, making it an appealing choice for visitors. Guests appreciated the spotless and well-maintained rooms, noting the quiet ambiance that adds to the comfortable stay. The helpful and friendly staff, particularly Hana, enhanced the experience with their professional and polite service.
Visitors also mentioned the delightfully pleasant scent that greets them from the entrance to the elevator, adding to the overall positive impression. Although some reviews pointed out minor issues such as small room sizes, occasional vacuuming needs, grimy windows and a pool glass wall that could use more attention, the general consensus remains positive about the cleanliness.
The hotel’s strategic and convenient location is frequently praised, making it not only a clean but also a practical option for travelers. Despite a few minor areas for improvement, the A&EM Saigon Hotel offers a clean, comfortable and well-serviced stay.
At A&EM Saigon Hotel, guests consistently praise the outstanding service provided by the staff. The team is frequently described as friendly, helpful and polite. Numerous reviews highlight the exceptional assistance provided by specific staff members, including Hana, Nathan and Hai, who received special recognition for their attentiveness and support. The reception staff, in particular, have been noted for their exceptional helpfulness and efficiency, ensuring that guests' needs are promptly met.
Guests appreciate the polite and kind responses from the staff, noting their understanding and willingness to go out of their way to help. The team at A&EM Saigon is commended for their hard work and attentive nature, contributing to a welcoming and pleasant stay. The staff's efforts in maintaining amenities and organizing services like taxi arrangements to the airport are also highlighted positively.
Overall, the kindness, friendliness and exceptional service of the staff at A&EM Saigon Hotel significantly enhance the guest experience, making a memorable stay.
Nestled atop the A&EM Saigon Hotel is a rooftop pool that has garnered mixed reviews from guests. Those who had a chance to enjoy it often found it to be a delightful retreat after wandering through the hustle and bustle of the city. Many praised its refreshing nature and relaxing ambiance, especially highlighting the superb views of the city skyline, particularly mesmerizing in the evenings when skyscrapers illuminate with vibrant colors.
The pool area was described as lovely and a sweet spot for cooling off, offering a serene space for unwinding. Reviewers often mentioned the pool's convenience and proximity, emphasizing how it adds value to the overall hotel experience.
However, the pool's size was frequently noted as smaller than expected and in some instances, it was not in operation or required more frequent cleaning and maintenance. Some visitors experienced the pool being closed for renovations or covered in construction dust, affecting their ability to use it.
Overall, while the rooftop pool at A&EM Saigon Hotel receives accolades for its scenic views and refreshing escape, there were occasional issues related to its upkeep and size that slightly tempered guest experiences.
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Location
In addition to its excellent location, the hotel boasts clean and comfortable accommodations. Guests frequently highlight the friendly and accommodating staff, who enhance the overall welcoming atmosphere of the hotel. The on-site amenities, including a rooftop pool, add to the appeal, providing a relaxing retreat in the midst of the bustling city center.
Overall, A&EM Saigon Hotel stands out for its superb location, making it an ideal choice for travelers looking to immerse themselves in the vibrancy of Saigon.
Breakfast
Many appreciate the bright and comfortable setting of the breakfast area, which adds to the dining experience. Descriptions like extensive, complete and delicious surface frequently, indicating a satisfactory level of overall quality. Some guests, however, pointed out that while the breakfast food itself is quite tasty, more variety could enhance the experience.
On the downside, there are mentions of limited choices with some reviews detailing that the options for Western dishes were lacking and not always fresh. The consistency seems to falter with a few guests experiencing repetitive menus and less-than-fresh items. The term limited appears repeatedly, suggesting that while the basic standards are met, there could be more to impress guests consistently.
Overall, while the breakfast at A&EM Saigon Hotel might not exceed every expectation, it predominantly satisfies with fresh, varied options, making it a reliable start to the day for many travelers. Improvements in variety and freshness could potentially elevate the breakfast experience to match the positive aspects more uniformly.
Rooms
The staff is frequently noted for being friendly and helpful, which enhances the overall experience. Guests have complimented the well-laid-out rooms and the beautiful bathrooms, despite some complaints about hard mattresses and small bathrooms with limited space for larger guests.
However, the hotel falls short in several areas. Noise from outside and ongoing construction during the day has been a common issue, detracting from the otherwise comfortable stay. Some rooms appear outdated with tired furnishings and the occasional maintenance issue, such as low water pressure in the showers. There's also a discrepancy between online photos and the actual condition of amenities, particularly the pool area.
Breakfast service could be improved, as items are sometimes not replenished promptly. Additionally, language barriers with room service and front desk staff have led to communication difficulties for some guests. Despite these setbacks, for many visitors, the convenience and friendly service at A&EM Saigon Hotel make it a reliable choice for short stays in Ho Chi Minh City.
Beds
Cleanliness
Visitors also mentioned the delightfully pleasant scent that greets them from the entrance to the elevator, adding to the overall positive impression. Although some reviews pointed out minor issues such as small room sizes, occasional vacuuming needs, grimy windows and a pool glass wall that could use more attention, the general consensus remains positive about the cleanliness.
The hotel’s strategic and convenient location is frequently praised, making it not only a clean but also a practical option for travelers. Despite a few minor areas for improvement, the A&EM Saigon Hotel offers a clean, comfortable and well-serviced stay.
Staff
Guests appreciate the polite and kind responses from the staff, noting their understanding and willingness to go out of their way to help. The team at A&EM Saigon is commended for their hard work and attentive nature, contributing to a welcoming and pleasant stay. The staff's efforts in maintaining amenities and organizing services like taxi arrangements to the airport are also highlighted positively.
Overall, the kindness, friendliness and exceptional service of the staff at A&EM Saigon Hotel significantly enhance the guest experience, making a memorable stay.
Pool
The pool area was described as lovely and a sweet spot for cooling off, offering a serene space for unwinding. Reviewers often mentioned the pool's convenience and proximity, emphasizing how it adds value to the overall hotel experience.
However, the pool's size was frequently noted as smaller than expected and in some instances, it was not in operation or required more frequent cleaning and maintenance. Some visitors experienced the pool being closed for renovations or covered in construction dust, affecting their ability to use it.
Overall, while the rooftop pool at A&EM Saigon Hotel receives accolades for its scenic views and refreshing escape, there were occasional issues related to its upkeep and size that slightly tempered guest experiences.
Yes, A&EM Saigon Hotel has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at A&EM Saigon Hotel.
No, A&EM Saigon Hotel doesn't allow dogs.
No, parking facilities aren't available at A&EM Saigon Hotel.
Yes, A&EM Saigon Hotel has a gym.
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