Indochine Ben Thanh Hotel & Apartments
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Summary of reviewsIndochine Ben Thanh Hotel & Apartments is highly regarded for its prime location in the heart of Saigon. It's perfect for travelers interested in exploring the city's main attractions with proximity to Ben Thanh Market, museums, the historic post office, the cathedral and the Independence Palace. The District 1 location also ensures easy access to a variety of dining options, from street food to upscale restaurants and notable shopping centers like Saigon Centre and Takashimaya. Transport around the city is effortless and despite the centrality, the hotel maintains a quiet evening ambiance in a safe and friendly neighborhood.
While the hotel does not offer an in-house breakfast service, a variety of nearby cafes, street food vendors and shops provide excellent breakfast options, including coffee and croissants, which guests find convenient.
Guests appreciate the hotel's spacious and comfortable rooms, which come equipped with amenities such as air conditioning, a small fridge and kitchen facilities, contributing to a homely stay. Cleanliness is generally satisfactory and the friendly service quality stands out with quick resolutions to maintenance issues. However, some rooms lack windows, leading to occasional issues with natural light and ventilation. Beds have received mixed reviews, varying from comfortably firm to uncomfortably hard.
In terms of cleanliness, most guests found their rooms to be tidy and well-maintained, though a few noted issues with ventilation, musty odors and cleanliness of certain areas. The hotel staff consistently receives high praise for their friendly, professional and helpful nature, which significantly enhances the overall guest experience.
Wi-Fi service at Indochine Ben Thanh Hotel & Apartments is generally reliable and fast, though there are occasional reports of unstable connections.
For families, the hotel offers spacious accommodations, such as 2-bedroom apartments, that are well-suited for groups and longer stays. Family rooms come with practical amenities and a welcoming atmosphere created by the accommodating staff. Most families find the hotel comfortable for stays up to three days, appreciating the comfort and service.
In summary, Indochine Ben Thanh Hotel & Apartments is favored for its excellent location, spacious accommodations and friendly staff, making it an ideal base for exploring Saigon, though the absence of breakfast service and the variable bed comfort are notable areas for potential improvement.
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While the hotel does not offer an in-house breakfast service, a variety of nearby cafes, street food vendors and shops provide excellent breakfast options, including coffee and croissants, which guests find convenient.
Guests appreciate the hotel's spacious and comfortable rooms, which come equipped with amenities such as air conditioning, a small fridge and kitchen facilities, contributing to a homely stay. Cleanliness is generally satisfactory and the friendly service quality stands out with quick resolutions to maintenance issues. However, some rooms lack windows, leading to occasional issues with natural light and ventilation. Beds have received mixed reviews, varying from comfortably firm to uncomfortably hard.
In terms of cleanliness, most guests found their rooms to be tidy and well-maintained, though a few noted issues with ventilation, musty odors and cleanliness of certain areas. The hotel staff consistently receives high praise for their friendly, professional and helpful nature, which significantly enhances the overall guest experience.
Wi-Fi service at Indochine Ben Thanh Hotel & Apartments is generally reliable and fast, though there are occasional reports of unstable connections.
For families, the hotel offers spacious accommodations, such as 2-bedroom apartments, that are well-suited for groups and longer stays. Family rooms come with practical amenities and a welcoming atmosphere created by the accommodating staff. Most families find the hotel comfortable for stays up to three days, appreciating the comfort and service.
In summary, Indochine Ben Thanh Hotel & Apartments is favored for its excellent location, spacious accommodations and friendly staff, making it an ideal base for exploring Saigon, though the absence of breakfast service and the variable bed comfort are notable areas for potential improvement.
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Guest Reviews
Indochine Ben Thanh Hotel & Apartments boasts an enviable location in the heart of Saigon, making it an ideal base for travelers keen on exploring the city's main attractions. The hotel is celebrated for its proximity to Ben Thanh Market, which is just a stone's throw away and offers guests quick access to a vibrant local experience. With a wide array of sights, including museums, the historic post office, the cathedral and the Independence Palace within walking distance, it simplifies sightseeing.
The hotel's location in District 1 ensures that most tours and travel arrangements are easily accessible directly from the hotel. Additionally, the area is rich in dining options, from street food to upscale restaurants and the bustling shopping centers like Saigon Centre, Takashimaya and various local markets are all nearby. Transport accessibility is another highlight with the central location facilitating convenient travel around the city.
Despite its centrality, the hotel manages a quiet evening ambiance, making it both a lively and restful spot. The surrounding neighborhood is not only strategic for tourists but also safe and friendly, adding to the overall convenience. Indochine Ben Thanh Hotel & Apartments consistently receives praise for its excellent location, making it a favored choice for visitors aiming to fully immerse themselves in the dynamic life of Saigon.
Guests have shared mixed feelings about the breakfast situation at Indochine Ben Thanh Hotel & Apartments. The hotel does not offer a breakfast service, which some found inconvenient and mentioned as a downside. However, there are alternatives available nearby that can make up for the lack. Within close proximity, visitors can find an assortment of cafes, a brand new Açaí shop, street food vendors and even Saigon Center. These nearby options allow guests to easily procure breakfast items such as excellent coffee and croissants. While the absence of an in-house breakfast can be a drawback, the availability of diverse food choices in the vicinity helps mitigate the inconvenience.
Indochine Ben Thanh Hotel & Apartments has received a blend of positive and mixed feedback about its rooms. Guests widely appreciated the spaciousness and comfort of the rooms with mentions of clean and well-presented spaces often highlighted. Many rooms come equipped with useful amenities such as air conditioning, a small fridge and kitchen facilities, contributing to a homely and convenient stay. Cleanliness appears consistently satisfactory and some reviews noted the good quality of furniture and decor.
However, a recurring issue is the lack of windows in many rooms. This absence of natural light and ventilation has been a point of discomfort for some, leading to feelings of stuffiness and occasional musty smells. The bed quality also varies with several guests finding them uncomfortably hard.
Despite these concerns, the hotel's location adds significant convenience with many tourist attractions within walking distance. Service quality has been positively remarked upon with quick resolutions to maintenance issues and friendly, helpful staff. Rooms with balconies and higher ceilings were particularly favored for their added spaciousness and airiness. Overall, the hotel's strengths lie in its strategic location and comfortable, clean rooms, though the lack of windows could be a drawback for some guests.
Indochine Ben Thanh Hotel & Apartments offers a mixed experience when it comes to the quality of its beds. Many guests have highlighted the cleanliness, spaciousness and comfort of some beds, describing them as comfy, very comfortable and comfortably firm. However, a significant number of reviews point out that the mattresses tend to be on the harder side with descriptions ranging from rock hard to extremely hard and uncomfortable. For those who prefer a softer touch, there are instances where the mattress is noted to be soft or very firm yet still comfy.
The bedding quality also varies; while some guests found the bedsheets clean and the mattresses good, others mentioned discomfort due to thin and too small duvets, as well as itchy and noisy bedding. The pillows also received mixed feedback with some finding them too soft or not very comfortable. Overall, it appears the bed experience at this hotel can be quite subjective with a notable contrast between those who had a comfortable rest and those who found the beds uncomfortably hard.
Indochine Ben Thanh Hotel & Apartments receives mixed reviews regarding its cleanliness. Generally, guests find the rooms, apartments and bathrooms to be clean, spacious and comfortable with some even highly recommending the accommodation for its tidy environment and good service. Many guests appreciate the consistent efforts to maintain cleanliness, noting that the property, including towels and amenities, is well-kept and in good condition. The staff's dedication to daily cleaning is also recognized positively.
However, issues such as smoking smells, ants, cockroaches, smelly rooms and dirty walls and bathrooms are reported by some guests. There are also mentions of neglected areas like the balcony, bathroom and indoor sandals, as well as occasional musty or unpleasant odors. Multiple reviews highlight concerns with the lack of proper ventilation, resulting in smelly shower rooms and musty spaces. Instances of rooms not being cleaned for several days and old or dirty bedding and toilets also leave some guests dissatisfied.
Despite these drawbacks, the overall sentiment leans towards satisfactory cleanliness with many guests feeling their accommodations were decent and well-maintained. However, the mixed experiences emphasize the need for consistent upkeep and improvements in certain areas to ensure a more uniformly positive stay for all visitors.
The staff at Indochine Ben Thanh Hotel & Apartments consistently receive high praise for their friendly, helpful and accommodating nature. Guests frequently highlight the professionalism and excellent service provided, noting that the staff speaks good English, which greatly enhances the overall experience. The reception and bell staff are often commended for their politeness and attentiveness with several mentions of their cheerful and dynamic demeanor. Despite occasional comments about slow greetings, the overall consensus emphasizes the staff's commitment to great service. Visitors appreciate the exceptional value and the welcoming atmosphere created by the supportive and smiling employees. The hotel’s location also garners positive remarks, contributing to a thoroughly pleasant stay.
The Indochine Ben Thanh Hotel & Apartments generally receives positive feedback regarding its Wi-Fi service. Guests frequently highlight that the Wi-Fi is very good with terms like fast, good speed and great being used. The Wi-Fi environment is noted as satisfactory and for many, it compensates for the lack of phone signal. However, there are occasional mentions of instability with some guests experiencing unreliable connections at times. Despite these few inconsistencies, the overall impression of the Wi-Fi at this hotel remains favorable.
Indochine Ben Thanh Hotel & Apartments provides an excellent option for families visiting Ho Chi Minh City. The hotel offers spacious accommodations, including a 2-bedroom apartment with street views that comfortably houses a family of four. Family rooms feature practical amenities such as a fridge, air conditioning, kettle and a bathroom equipped with a hairdryer. Some family rooms even include a balcony for added space.
The atmosphere for children is welcoming, supported by accommodating and super helpful staff, making it feel like a family-run business. The friendly reception staff enhances the overall positive experience. Many travelers have found the space adequate for a group stay, particularly noting its suitability for longer stays up to three days. Guests, including multiple families with children, have praised the comfort and service received, often recommending the hotel to friends and family planning visits to the city.
While there's a mention of the staircase in the family room being too high, the overall sentiment remains positive with the staff's friendliness, spacious rooms and convenient amenities being the highlights for families.
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Location
The hotel's location in District 1 ensures that most tours and travel arrangements are easily accessible directly from the hotel. Additionally, the area is rich in dining options, from street food to upscale restaurants and the bustling shopping centers like Saigon Centre, Takashimaya and various local markets are all nearby. Transport accessibility is another highlight with the central location facilitating convenient travel around the city.
Despite its centrality, the hotel manages a quiet evening ambiance, making it both a lively and restful spot. The surrounding neighborhood is not only strategic for tourists but also safe and friendly, adding to the overall convenience. Indochine Ben Thanh Hotel & Apartments consistently receives praise for its excellent location, making it a favored choice for visitors aiming to fully immerse themselves in the dynamic life of Saigon.
Breakfast
Rooms
However, a recurring issue is the lack of windows in many rooms. This absence of natural light and ventilation has been a point of discomfort for some, leading to feelings of stuffiness and occasional musty smells. The bed quality also varies with several guests finding them uncomfortably hard.
Despite these concerns, the hotel's location adds significant convenience with many tourist attractions within walking distance. Service quality has been positively remarked upon with quick resolutions to maintenance issues and friendly, helpful staff. Rooms with balconies and higher ceilings were particularly favored for their added spaciousness and airiness. Overall, the hotel's strengths lie in its strategic location and comfortable, clean rooms, though the lack of windows could be a drawback for some guests.
Beds
The bedding quality also varies; while some guests found the bedsheets clean and the mattresses good, others mentioned discomfort due to thin and too small duvets, as well as itchy and noisy bedding. The pillows also received mixed feedback with some finding them too soft or not very comfortable. Overall, it appears the bed experience at this hotel can be quite subjective with a notable contrast between those who had a comfortable rest and those who found the beds uncomfortably hard.
Cleanliness
However, issues such as smoking smells, ants, cockroaches, smelly rooms and dirty walls and bathrooms are reported by some guests. There are also mentions of neglected areas like the balcony, bathroom and indoor sandals, as well as occasional musty or unpleasant odors. Multiple reviews highlight concerns with the lack of proper ventilation, resulting in smelly shower rooms and musty spaces. Instances of rooms not being cleaned for several days and old or dirty bedding and toilets also leave some guests dissatisfied.
Despite these drawbacks, the overall sentiment leans towards satisfactory cleanliness with many guests feeling their accommodations were decent and well-maintained. However, the mixed experiences emphasize the need for consistent upkeep and improvements in certain areas to ensure a more uniformly positive stay for all visitors.
Staff
Wi-Fi
Family
The atmosphere for children is welcoming, supported by accommodating and super helpful staff, making it feel like a family-run business. The friendly reception staff enhances the overall positive experience. Many travelers have found the space adequate for a group stay, particularly noting its suitability for longer stays up to three days. Guests, including multiple families with children, have praised the comfort and service received, often recommending the hotel to friends and family planning visits to the city.
While there's a mention of the staircase in the family room being too high, the overall sentiment remains positive with the staff's friendliness, spacious rooms and convenient amenities being the highlights for families.
No, Indochine Ben Thanh Hotel & Apartments doesn't have any pool.
No, a spa isn't available at Indochine Ben Thanh Hotel & Apartments.
No, Indochine Ben Thanh Hotel & Apartments doesn't allow dogs.
No, parking facilities aren't available at Indochine Ben Thanh Hotel & Apartments.
No, Indochine Ben Thanh Hotel & Apartments doesn't have a gym.
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