Lotte Hotel Saigon

Ho Chi Minh City 10.77872100, 106.70678300 , 2a-4a Ton Duc Thang, Ben Nghe Ward, District 1 (Show on Map)
9.0
Excellent


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Summary of reviewsLotte Hotel Saigon, situated in the heart of Ho Chi Minh City's District 1, is highly praised for its prime location, combining the dynamic essence of city life with the serenity of the Saigon River. Its strategic position allows guests effortless access to major attractions, cultural sites, and dining options, making it an ideal choice for both business and leisure travelers.

The hotel stands out for its exceptional dining experiences, with the breakfast and dinner options receiving high commendations. The breakfast buffet impresses guests with its extensive variety, catering to both Asian and Western tastes, while the dinner offerings, especially the seafood buffet, exceed expectations with their quality and range. The hotel's restaurants are noted for delivering excellent meals at reasonable prices, enhancing the overall dining experience.

Rooms at Lotte Hotel Saigon are described as luxurious and spacious, offering impressive views of the river. Guests consistently note the comfort and cleanliness of the accommodations, with large, cozy beds and modern amenities adding to the appeal. Although some find the decor slightly outdated, the tranquility and comfort they provide make them a favorite among visitors.

The hotel's cleanliness is a significant highlight, with guests frequently noting the immaculate condition of both public and private spaces. The attentive and friendly cleaning staff ensure that the high standard of cleanliness is maintained throughout the property.

Service at Lotte Hotel Saigon is exemplary, with the staff praised for their friendliness, efficiency, and multilingual abilities, making guests feel welcomed and valued. Particular staff members receive special mentions for their outstanding service, enhancing the overall hospitality experience.

The hotel's spa and gym facilities further elevate the guest experience. The spa is lauded for its exceptional service and inviting atmosphere, while the gym offers a well-equipped, modern environment for fitness enthusiasts. The pool, often described as resort-like, provides a tranquil setting for relaxation with its clean and sunlit area overlooking the Saigon River.

In terms of luxury, Lotte Hotel Saigon maintains its reputation as a five-star establishment, meeting international standards with its spacious rooms, superb service, and top-notch amenities. It stands out as a preferred choice for business travelers due to its central location, excellent meeting facilities, and the convenience of the Executive Lounge.

In summary, Lotte Hotel Saigon offers a comprehensive and luxurious experience that blends top-tier service, exceptional dining, and a prime location, making it a favored destination for guests seeking a memorable stay in Ho Chi Minh City.
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Categories
Luxury Hotel
Lotte Hotel Saigon is a five-star luxury hotel located along the Saigon River, known for its resort-style lush garden and the largest outdoor swimming pool in the vicinity. It has received recognition from the World Luxury Hotel Awards.

Hotel for Honeymoon
Lotte Hotel Saigon is a highly-rated hotel that offers nice views and luxury accommodations. Its reputation for quality and comfort makes it a popular choice for a romantic getaway.

Hotel with Spa
Lotte Hotel Saigon features a luxurious spa with a range of treatments and facilities, providing a relaxing urban retreat. The hotel's central location and upscale amenities enhance the overall experience.

Family Friendly Hotel
This hotel provides amenities such as connecting rooms. It is an option for families who want to stay close together.

Romantic Hotel
Lotte Hotel Saigon receives positive reviews regarding the views from this romantic hotel. While other romantic amenities aren't detailed in the provided data, the view enhances the romantic ambiance.

Hotel with Swimming Pool
Provides a luxurious stay with a large outdoor pool, modern rooms, and a variety of dining options. The hotel's prime location and high standards of service make it a top choice.

  Heated Pool    Outdoor Pool  


Hotel with Free Wi-Fi
This hotel is listed as a top hotel with free Wi-Fi in Ho Chi Minh City. It provides reliable internet connectivity to ensure a productive stay.

Business Hotel
Lotte Hotel Saigon features spacious rooms and flexible meeting space. It offers a unique view of the Saigon River and is suitable for business events.

Hotel with Gym
Lotte Hotel Saigon provides a well-equipped fitness center with a variety of equipment to cater to different workout preferences. The gym offers a comfortable and motivating environment for guests to achieve their fitness goals.

5-Star Hotel
Lotte Hotel Saigon provides modern luxury with spacious rooms and a range of amenities. Its central location, extensive dining options, and well-equipped fitness center cater to both business and leisure travelers seeking comfort and convenience.

Hotel with Heated Pool
Lotte Hotel Saigon features a large outdoor heated pool, described as an 'urban oasis' spanning 3,300 square meters. The pool area is complemented by a spa and a hot tub, providing a luxurious environment for relaxation.

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Room Types
Suite with River View This suite has a minibar, electric kettle and seating area. Features Executive Lounge access and benefits including: - Continental Breakfast in Executive Lounge, OR; International Buffet Breakfast in Atrium Cafe - All-day refreshments with tea and non-alcoholic beverages - Buffet high tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the Executive Lounge (subject to availability) - Private check-in/check-out in the Executive Lounge

Suite with City View This suite features a cable TV, seating area and air conditioning. Features Executive Lounge access and benefits including: - Continental Breakfast in Executive Lounge, OR; International Buffet Breakfast in Atrium Cafe - All-day refreshments with tea and non-alcoholic beverages - Buffet high tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the Executive Lounge (subject to availability) - Private check-in/check-out in the Executive Lounge

Deluxe King City View Elegantly designed, this contemporary room is fitted with floor-to-ceiling glass windows with stunning city views. The bed comes with micro-fiber pillows and luxurious duvets. The room also features a separate working space and seating area with a cable LCD TV. The spacious marble bathroom has a bathtub and an electronic bidet.

Deluxe King River View Elegantly designed, this contemporary room is fitted with floor-to-ceiling glass windows with scenic river views. The bed comes with micro-fiber pillows and luxurious duvets. The room also features a separate working space and seating area with a cable LCD TV. The spacious marble bathroom has a bathtub and an electronic bidet.

Executive King City View Offering city views, this room features a cable TV, minibar and private bathroom with shower facility. Guests can enjoy Executive Lounge access and following benefits: - All-day refreshments with tea and non-alcoholic beverages - High tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the Executive Lounge (subject to availability) - Private check-in/check-out in the Executive Lounge Please note that this room cannot accommodate any extra bed.

Executive King River View Offering river views, this room features a cable TV, minibar and private bathroom with shower facility. Guests can enjoy Executive Lounge access and following benefits: - All-day refreshments with tea and non-alcoholic beverages - High tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the Executive Lounge (subject to availability) - Private check-in/check-out in the Executive Lounge Executive Lounge opens from 06:00 to 22:00. Please note that this room cannot accommodate any extra bed.

Deluxe Twin Room Elegantly designed, this contemporary room is complete with floor-to-ceiling glass windows with stunning city views. The bed comes with micro-fiber pillows and luxurious duvets. The room also features a separate working space and seating area with a cable LCD TV. The spacious marble bathroom has a bathtub and an electronic bidet.

Deluxe Twin Room with Riverview Elegantly designed, this contemporary room is fitted with floor-to-ceiling glass windows with scenic river views. The bed comes with micro-fiber pillows and luxurious duvets. The room also features a separate working space and seating area with a cable LCD TV. The spacious marble bathroom has a bathtub and an electronic bidet.

Executive Twin City View Offering city views, this room features a cable TV, minibar and private bathroom with shower facility. Guests can enjoy Executive Lounge access and following benefits: - All-day refreshments with tea and non-alcoholic beverages - High tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the Executive Lounge (subject to availability) - Private check-in/check-out in the Executive Lounge Please note that this room cannot accommodate any extra bed.

Executive Twin Riverview Offering river views, this room features a cable TV, minibar and private bathroom with shower facility. Guests can enjoy Executive Lounge access and following benefits: - All-day refreshments with tea and non-alcoholic beverages - High tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the Executive Lounge (subject to availability) - Private check-in/check-out in the Executive Lounge (from 06:00 to 22:00). Please note that this room cannot accommodate any extra bed.

Executive King City View: One 30-min Foot Massage per stay This room includes a package that offers: - One complimentary 30-minute foot massage per room per stay and 20% discounts on other spa services - Complimentary early check in from 12:00, and late check out till 16:00 on Friday, Saturday and Sunday (subject to room availability) Executive lounge access has the following benefits: - All-day refreshments with tea and non-alcoholic beverages - High tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the executive lounge (subject to availability) - Private check-in/check-out in the executive lounge Guests will have a special experience as this double room features a pool with a view and a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed. This room cannot accommodate any extra bed.

Executive Twin City View: One 30-min Foot Massage per stay This room includes a package that offers: - One complimentary 30-minute foot massage per room per stay and 20% discounts on other spa services - Complimentary early check in from 12:00, and late check out till 16:00 on Friday, Saturday and Sunday (subject to room availability) Executive lounge access has the following benefits: - All-day refreshments with tea and non-alcoholic beverages - High tea from 14:30 to 17:00 - Evening snacks and drinks from 17:30 to 20:00 - Free use of meeting room (for 6 persons) in the executive lounge (subject to availability) - Private check-in/check-out in the executive lounge Guests will have a special experience as this twin room provides a pool with a view and a hot tub. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds. This room cannot accommodate any extra bed.

Guest Reviews
9.0
Excellent
Location
Nestled in the vibrant heart of Ho Chi Minh City, Lotte Hotel Saigon boasts a prime location that perfectly captures the dynamic essence of District 1. Guests can revel in its convenient positioning, with the Saigon River offering picturesque views right at the doorstep. The hotel's strategic location ensures easy access to iconic landmarks and bustling streets brimming with life, while still providing a serene retreat from the city's pulse.

The surrounding area is rich in cultural and culinary delights, with numerous restaurants, book streets, and the cathedral just a stone's throw away. Whether you are here for business or leisure, the hotel's close proximity to top attractions like Le Thanh Ton Street, Japanese town, and Dong Khoi Street makes it a dream base for any traveler wishing to explore the city by foot, Grab, or taxi.

Impressively situated on riverfront property, this hotel provides an extraordinary experience with not only stunning views but also effortless connectivity to the main areas and business facilities in Districts 1 and 2. Its location is heralded as extremely convenient, allowing guests to move seamlessly from one adventure to the next, ensuring a special stay that combines the excitement of city exploration with the tranquility of riverside relaxation.

Breakfast
Lotte Hotel Saigon offers an outstanding breakfast experience, often described as one of the best in Vietnam. Guests frequently highlight the extensive and diverse selection of breakfast items, catering to both Asian and Western tastes. The variety includes everything from exceptional baked goods to made-to-order options like fresh juices and pho, ensuring all preferences are met. Many appreciate the lavish and comprehensive buffet, which features a rich assortment of dishes, including Vietnamese and Korean specialties, with mentions of unique offerings such as natto and kimchi for Japanese guests. The attentive and friendly staff enhance the breakfast experience. The dining area is spacious, allowing for a relaxed and comfortable start to the day. Although some guests felt the breakfast was slightly repetitive or limited in intercontinental options, the high quality and delicious taste are consistently praised. Overall, the breakfast at Lotte Hotel Saigon is a significant highlight, leaving guests well-satisfied with their morning meal.

Dinner
Lotte Hotel Saigon consistently impresses guests with its dining options, offering a delightful culinary experience that leaves diners satisfied. The dinner buffet garners particular praise, with many guests noting their high expectations were not only met but exceeded, thanks to the buffet's exceptional quality and delicious offerings. The availability of a seafood buffet for both lunch and dinner adds to the appeal, providing a diverse array of flavors. Besides the buffet, the Japanese and Chinese restaurants on the second floor also receive commendations for their delectable dishes. Guests appreciate the reasonable pricing at the hotel's restaurants, especially given the excellent quality of the meals served. Overall, dining at Lotte Hotel Saigon is a highlight for guests, contributing to a memorable stay.

Rooms
Nestled in the vibrant heart of Saigon, the Lotte Hotel Saigon offers a luxurious retreat with its spacious and exceptionally clean rooms that boast stunning views of the Saigon River. Guests find the rooms to be comfortable, well-equipped, and featuring large, comfy beds, with design that leans towards an Old European yet timeless charm. Despite some comments on the rooms feeling slightly outdated, the cleanliness and overall superb condition of the accommodations are consistently praised. Modern amenities and excellent service complement the opulent and cozy decor, ensuring a pleasant stay. Many rooms offer breathtaking views, making them perfect for enjoying the sunrise over the river. While some rooms may not be fully soundproof, the tranquil river vistas and comfortable setting more than compensate for this minor drawback. Spaciousness is a recurring theme, with plenty of room to relax in style. The impeccable room service and friendly, prompt staff enhance the overall experience, making it an excellent choice for both leisure and business travelers seeking a memorable stay in Saigon.

Beds
Lotte Hotel Saigon is winning guests over with its exceptional bedding experience. Visitors consistently comment on the comfort and spaciousness of the beds, often highlighting their large size, from big twin beds to super king-sized options. Guests frequently describe these beds as very comfortable or even fantastic, contributing to a restful night's sleep. The pillows and quilts complement the beds perfectly, adding an extra layer of coziness. The impeccable bedding is a favorite among guests, even for those who generally prefer a softer touch. While a few found the beds a tad firm, the overall feedback is overwhelmingly positive, ensuring that sleep quality at this hotel is top-notch. The promise of sleeping well in quiet, beautifully appointed rooms with great beds is a common theme among those who stay at Lotte Hotel Saigon.

Cleanliness
Lotte Hotel Saigon impresses with its exceptional cleanliness, consistently praised in guest reviews. Visitors highlight the hotel's spotless environment, noting that both public areas and rooms are maintained to a high standard. The hotel is described as spacious and thoroughly clean, with a professional and attentive cleaning staff that leaves rooms comfortable and tidy. Despite being an older property, it remains well-kept and beautifully maintained. Guests appreciate the clean and efficient facilities, which are complemented by friendly and approachable staff. The impressive level of cleanliness is matched by the hotel's excellent location and grand aesthetics, contributing to a pleasant stay. Though some mention the amenities might need an update, the overall cleanliness and personal service leave little to be desired.

Staff
The staff at Lotte Hotel Saigon is consistently praised for their friendliness and approachability. Guests frequently highlight the incredible politeness and helpfulness of the team, noting the kindness and efficiency of the servers. From the moment of arrival to the check-out, the hotel's customer service is described as exemplary, with staff members proving to be incredibly accommodating and attentive.

Particular commendations are given to staff who go above and beyond, such as those who assist with early check-ins or offer free room upgrades. The hospitality provided by the staff is frequently described as exceptional, with team members being professional, courteous, and always ready to lend a helping hand. Many guests appreciate the extensive language skills of the staff, including those who speak Japanese and Korean, which facilitates communication and enhances their experience.

Service is described as impeccable, with attention given to all guest needs, including dietary requirements. Specific individuals, such as Nancy, Mia, and Duong, are singled out for their exceptional service and the positive impact they have on guests' stays. Overall, the reception from every department is acknowledged as warm and inviting, with staff being the highlight of many visitors' experiences at the hotel. Despite some instances of inconsistent service, the hospitality offered by the team contributes significantly to the overall satisfaction of the guests.

Spa
The spa at Lotte Hotel Saigon has garnered praise from guests for its excellent facilities and outstanding service. Visitors frequently comment on the quality and cleanliness of both the spa and the gym, emphasizing the comprehensive and enjoyable experience. The skills of the spa staff are noted to be exceptional, with comparisons to other well-known hotel spas coming up favorably for Lotte Saigon. Guests appreciate the convenience and comfort provided by the amenities, such as the quick and easy reservation process and the spa happy hour, making it a popular choice for those looking to unwind. The presence of a sauna adds an extra layer of relaxation to the spa offering, enhancing the overall satisfaction of guests who have used the services extensively during their stay.

Gym
The gym at Lotte Hotel Saigon stands out for its excellent facilities, far exceeding the expectations one might have for a typical hotel gym. Fitness enthusiasts will appreciate the well-equipped and air-conditioned gym, which offers a solid selection of modern and well-maintained equipment. The fitness center is noted for its neat and well-designed layout, making it a pleasant space for workouts. Guests have highlighted the quality and cleanliness of the gym, enjoying consistent air conditioning and its commendable Korean-style atmosphere. Complementary amenities, such as sauna, steam, and pool facilities, amplify the fitness experience, with the pool staff receiving commendations for their service. Despite the fitness center and pool being located off-site, requiring a short walk to a nearby location, the overall impression remains positive, with guests frequently utilizing these amenities during their stay.

Pool
Lotte Hotel Saigon offers a pool experience that resonates with many guests, repeatedly described as beautiful, resort-like, and relaxing. The pool, located on the ground floor, impresses with its size and cleanliness, and it stands out with its abundant sunlight and ample sun beds. Guests often mention the pool area as a favorite spot, appreciating the nice view of the river that complements the outdoor setting.

Despite occasional remarks about noise and dust, the majority of reviews highlight a tranquil and enjoyable atmosphere. Visitors find the pool area reminiscent of a beach resort, with its great leisure facilities and overall aesthetic appeal. The pool's generous opening hours, stretching from morning to evening, further enhance its appeal, allowing guests to unwind at their convenience.

Accompanying facilities such as a well-equipped gym add to the enjoyable experience, and the hotel’s central location makes the pool area even more attractive for those seeking both relaxation and activity. In sum, for those valuing a serene and spacious swimming environment during their travels, Lotte Hotel Saigon presents a compelling choice.

5 Star
Lotte Hotel Saigon in Ho Chi Minh City stands out as a prominent contender among District One's luxurious accommodations. Many guests consistently praise its adherence to international 5-star standards, highlighting the hotel’s exceptional service quality and impressive facilities. Visitors seem particularly satisfied with the spacious rooms, which are notably larger than those of many other five-star hotels in the area, and appreciate the hotel’s prime location overlooking the Saigon River while remaining conveniently close to Dong Khoi Street.

The hospitality at Lotte Hotel Saigon is often lauded, with friendly staff contributing to an exceptional service experience that matches its five-star rating. Dining options are a highlight, with breakfast and dinner receiving enthusiastic commendations, although some guests expected even more variety typical of a five-star hotel. While the maintenance could be improved in areas to truly reflect a five-star status, the overall ambience and dedication to quality service make it a worthwhile choice for travelers seeking luxury in Ho Chi Minh City.

Strategically positioned in the city's vibrant core, guests benefit from top-notch cleanliness and a quiet environment despite the escalating accommodation costs in the region. The hotel lounge adds value to the stay, offering a serene escape. While some reviews hint at expectations for facilities to be more opulent, many affirm Lotte Hotel Saigon as a genuine five-star establishment, with several commenting it’s among the top options available for a truly luxurious experience.

Business
Lotte Hotel Saigon stands out as an excellent choice for business travelers visiting Ho Chi Minh City. Situated in the strategic District 1, the hotel's prime location provides seamless accessibility to downtown areas and is conveniently close to the airport. For those in town for business meetings, the easy interaction with clients and the benefit of the river view make the stay both productive and pleasant. The Executive Lounge, situated on the 14th floor, is repeatedly praised for its convenience and added value, offering a suitable environment for meetings and relaxation after a busy day. The spacious rooms further contribute to a comfortable business trip, with many guests appreciating the view and the amenities available. Overall, the hotel's central location by the Saigon River enhances the experience, making it an ideal hub for business activities in the city.

Luxury
Lotte Hotel Saigon is a genuine 5-star establishment that offers a luxurious experience in the heart of Saigon. Guests frequently describe the hotel as embodying classic old-school luxury with a solid and refined atmosphere. The hotel stands out for its exceptional breakfast and dinner offerings, adding to its reputation for providing high-class, top-notch service. For anyone seeking a little luxury during their stay in Saigon, Lotte Hotel Saigon comes highly recommended as a venue that truly encapsulates the essence of a luxurious and hospitable environment. Despite minor caveats, the experience leaves a lasting impression of sophistication and comfort.


Yes, Lotte Hotel Saigon has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Lotte Hotel Saigon.

No, Lotte Hotel Saigon doesn't allow dogs.

Yes, parking facilities are available at Lotte Hotel Saigon.

Yes, Lotte Hotel Saigon has a gym.

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