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Summary of reviewsOrchids Saigon Hotel in Ho Chi Minh City consistently attracts positive reviews, primarily for its prime location, cleanliness, quality breakfast and highly professional staff. The hotel is strategically located in the heart of the city, providing guests with easy access to key tourist attractions such as the Independence Palace, Notre Dame Cathedral and the War Remnants Museum. Despite its central locale in District 3, it remains close enough to the bustling District 1 yet offers a peaceful environment for restful nights. The surrounding area is filled with numerous restaurants, shops and cafes and transportation to major landmarks and the airport is conveniently accessible.
Breakfast at the hotel is widely praised for its variety and quality with a hearty buffet offering both Western and Vietnamese dishes, including fresh eggs and Pho, which receive particular commendation. Guests appreciate the generous and well-stocked selection, although the breakfast area can become busy during peak times and there is a slight need for more vegetarian and vegan options.
The guest rooms at Orchids Saigon Hotel are noted for their cleanliness, modern design and comfort. They are typically spacious, well-decorated and equipped with contemporary amenities, including luxurious bathrooms and comfortable beds. The air conditioning and soundproofing contribute to a cool and quiet atmosphere, enhancing the overall comfort. While some minor issues like room size and layout were mentioned, the high-tech features and stunning views from higher floors more than compensate for these small drawbacks.
The hotel's cleanliness extends to all areas with high standards maintained throughout the property, including common areas like the swimming pool and gym. Guests frequently highlight the spotless condition of the rooms and the diligence of the housekeeping staff in keeping everything in impeccable order.
Staff at Orchids Saigon Hotel receive high praise for their friendliness, helpfulness and professionalism. Guests often mention specific staff members who go above and beyond, enhancing the overall experience. The reception and concierge teams are particularly noted for their exceptional service, contributing to an inviting and well-organized stay.
While free WiFi is generally rated highly for its strength and stability, occasional minor issues with speed and room access were noted. Nonetheless, this amenity proves beneficial for both casual and work-related use, bolstered by password-free access and in-room routers.
However, the dinner service seems to be an area needing improvement. While the food quality is acceptable, the menu is limited and the dining options could be expanded to include a proper dinner restaurant and outdoor relaxation spaces. Some guests found the room service menu sparse and prices high with the kitchen closing relatively early at 9:30 PM, which was inconvenient for late-night snacks.
The pool, located on the 9th floor, is generally well-received for its cleanliness and ambiance, offering a pleasant space to unwind. However, its small size and limited sun loungers lead to occasional overcrowding. Suggestions for extending service hours and enhancing the pool area atmosphere are prevalent.
For families, the hotel provides an ideal stay with spacious accommodations and child-friendly amenities. Families appreciate the interconnected rooms, TV movie channels for kids and a range of activities that keep children entertained. The hotel's welcoming atmosphere and convenient concierge recommendations for family-friendly tours make it a popular choice for family vacations.
Lastly, the hotel is known for comfortable beds with high-quality mattresses and bedding, ensuring restful nights for guests. Although occasional reviews mentioned some beds being hard, the overall feedback highlights the spaciousness and coziness of the beds.
In summary, Orchids Saigon Hotel excels in providing a comfortable, clean and conveniently located base for exploring Ho Chi Minh City, despite minor areas needing improvement in dining and gym facilities. Guests appreciate the high standard of service, making it a solid choice for a memorable stay. Show more
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Hotel with Free Wi-Fi
The Orchids Saigon Hotel provides free Wi-Fi, with guests noting the signal is generally strong and stable. It is appreciated for both casual browsing and remote work.
Hotel with Indoor Pool
This 4-star hotel provides an indoor pool and a fitness center, offering a convenient and accessible option for guests looking to swim or work out.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
Deluxe Double Room with City ViewProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.
Premium Deluxe Double or Twin High Floor with City ViewProviding free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views.
Suite Double or Twin Room with Jaccuzi and City ViewOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.
Family Suite with City ViewProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 2 beds.
Orchids Suite with City ViewOffering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.
Superior Double or Twin with Neighbour ViewOffering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room offers air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels.
Guest Reviews
8.6
Very Good
Location
Orchids Saigon Hotel enjoys a prime location in the heart of Ho Chi Minh City, making it a convenient hub for exploring the city. Situated in close proximity to various key tourist attractions, guests find it easy to walk to popular sites like the Independence Palace, Notre Dame Cathedral and the War Remnants Museum. The hotel is strategically placed in District 3, yet it remains a short stroll from District 1, ensuring that visitors have the best of both worlds: central accessibility without the overwhelming hustle and bustle.
Guests consistently praise the hotel's central positioning, highlighting its closeness to a myriad of restaurants, shops and cafes. The surrounding area is vibrant with a peaceful ambiance that allows for restful nights despite its centrality.
The convenience of transportation is another notable aspect with easy access to major city landmarks and even the airport. Whether traveling on foot or taking short grab rides, guests appreciate the minimal effort required to navigate the city, making the hotel an ideal base for sightseeing and enjoying Ho Chi Minh City's vibrant culture.
Overall, Orchids Saigon Hotel's excellent location combined with its clean, comfortable and well-serviced accommodations, receives high acclaim from guests wishing to explore the rich tapestry of the city with ease.
Breakfast
The breakfast experience at Orchids Saigon Hotel receives a predominantly positive response from guests with numerous reviews highlighting its wide variety and quality. Many guests commend the substantial, diverse offerings, noting the inclusion of both Western and Vietnamese dishes, including fresh eggs and Pho, which were particularly praised. The breakfast buffet is described as generous, delicious and well-stocked with guests appreciating the freshly cooked options such as omelets and noodles.
However, some guests mention that the breakfast can become busy and crowded during peak times and suggest extending the breakfast hours. There are some mentions of limited vegetarian and vegan choices and a few reviews note that the selection could be more extensive to cater better to Western tastes. Despite this, the overall sentiment reflects satisfaction with the varied and ample food choices provided at breakfast, making it a delightful start to the day for most visitors.
Dinner
The dinner experience at Orchids Saigon Hotel receives mixed reviews with guests acknowledging the quality of the food but highlighting several areas for improvement. Many guests express satisfaction with the food, describing it as good, tasty and of great quality. The hotel restaurant is praised for its ability to serve warm food at any time and for preparing specific items like pho bowls even at midnight.
However, some guests point out significant drawbacks, such as the limited room service menu and the high prices. The dinner options in the hotel are described as limited with some guests criticizing the lack of a proper dinner restaurant, as well as the absence of a nice bar or outdoor area to relax in the evening. The hotel's decision to serve dinner in the lobby instead of a dedicated restaurant space also drew some negative comments.
Several guests mention that certain aspects of the lunch service were not satisfactory with issues such as lukewarm food at the buffet and limited drink choices. Additionally, the kitchen closing at 9:30 PM was noted as an inconvenience by those seeking a late-night snack. The lack of food options for vegetarians and little variety for Western breakfast were also points of concern.
While there are several good dining options in the vicinity of the hotel, assistance in finding these nearby restaurants was lacking, according to some reviewers. Despite these issues, the overall cleanliness and quality of the rooms, along with the tasty breakfast offerings, ensure a generally positive experience for guests, but improvements in the dining services could significantly enhance their stay.
Rooms
The rooms at Orchids Saigon Hotel receive consistent praise for their cleanliness, comfort and modern design. Guests appreciate the spaciousness of most rooms, which are well-equipped with contemporary amenities. Many found the rooms beautifully decorated with some highlighting the luxurious bathrooms and comfortable beds. The hotel's air conditioning and soundproofing contribute to a pleasant stay, ensuring a quiet and cool environment despite the bustling city outside.
Some rooms offer stunning views of Saigon, especially from higher floors or suites, adding an extra layer of enjoyment to the stay. Many reviews mention the cleanliness with rooms being described as spotless and well-maintained. The use of automatic toilets and other high-tech amenities scored high marks for modernity and convenience.
While the majority of feedback is positive, there were occasional mentions of smaller room sizes, especially when compared to the standard expected. Some guests noted less user-friendly bathroom configurations and minor issues with room layout, such as low-placed mirrors or cramped spaces. Nonetheless, these drawbacks did not overshadow the overall satisfaction with the rooms' comfort and style.
In summary, the rooms at Orchids Saigon Hotel stand out for their modern, spacious and clean atmosphere, often exceeding guest expectations, even though some aspects like room size can vary.
Beds
Orchids Saigon Hotel boasts exceptionally comfortable beds, praised regularly by guests in their reviews. The rooms are outfitted with large, comfortable beds that ensure a restful sleep, complemented by high-quality bedding and comfortable mattresses. Many guests found the beds to be perfectly made and appreciated the spaciousness and coziness of the accommodations. The bedding is noted for its great quality with both mattresses and pillows contributing to the overall comfort. Although a few reviews mentioned that some beds were a bit hard or not entirely to their liking, the majority of the feedback highlights the consistent comfort and quality of the sleeping arrangements. Guests frequently mention that the comfortable beds, along with the well-kept and quiet rooms, make for an excellent stay at this four-star hotel.
Cleanliness
Orchids Saigon Hotel receives consistent praise for its high standards of cleanliness. Reviews highlight that rooms are not only clean and tidy but also well-maintained with modern decor. Guests repeatedly mention the cleanliness of the entire property, including common areas and facilities, such as the swimming pool and bathrooms, which are equipped with modern features and amenities. The corridors and hallways are generally clean, despite occasional notes of dirty carpets, which seem to be a rare oversight.
Housekeeping staff is diligent, ensuring that rooms are cleaned daily and everything from linens to toiletries is kept in impeccable condition. Guests appreciate the spotlessly clean environment, making their stays comfortable and inviting. The hotel's commitment to cleanliness extends to all aspects of the guest experience, contributing to a comfortable and welcoming atmosphere.
Overall, Orchids Saigon Hotel is highly regarded for maintaining a high standard of hygiene and cleanliness, making it a reliable choice for travelers valuing a spotless and well-kept accommodation.
Staff
The reviews for Orchids Saigon Hotel are overwhelmingly positive when it comes to the staff. Guests consistently describe the staff as friendly, helpful and professional. The personnel are often praised for being polite, attentive and always smiling. Many reviewers appreciated the high-quality service and the staff's availability, ensuring guests felt well taken care of throughout their stay.
A notable mention was made of specific staff members, like the porter Trần and the doormen, who went above and beyond in their roles. Reception and concierge teams were frequently highlighted for their exceptional service and support. The breakfast crew also received compliments for their attentiveness and service orientation.
The staff's English-speaking abilities were appreciated, though a few reviewers found the accents a bit challenging. Instances were noted where individual staff members demonstrated incredible kindness and willingness to help, making guests' stays even more memorable.
Despite occasional mentions of less favorable experiences, such as slow checkout or misunderstandings, the majority of the feedback reflects a dedicated team that enhances the overall guest experience at Orchids Saigon Hotel.
Wi-Fi
Orchids Saigon Hotel offers free WiFi to its guests, a feature that many have appreciated. The WiFi signal is generally strong and stable, which is beneficial for both casual browsing and remote work. Guests have particularly praised the hotel's efficient and excellent WiFi, noting that it enhances the overall experience, especially for those traveling with children who can enjoy Smart TVs. However, there have been a few mentions of inconsistent speeds and occasional room access issues. Despite these minor setbacks, the WiFi service remains one of the hotel's strong points with password-free access and routers provided in rooms. Overall, the WiFi at Orchids Saigon Hotel is well-regarded, making it a solid choice for travelers needing reliable internet connectivity.
Gym
Orchids Saigon Hotel offers a gym facility that has received mixed feedback from guests. Many agree that the gym is rather small, resembling a converted hotel room with minimal equipment. It primarily features a couple of machines, such as a treadmill and an elliptical, along with a few free weights. Despite its limited size and equipment, the gym is noted to be clean and functional. There are, however, suggestions for improvement, such as providing towels in the gym bathroom for post-workout showers and adding more equipment to better serve fitness enthusiasts. While the gym offers practicality for basic needs, it appears to fall short of meeting the higher expectations set by the hotel's overall standards. Nonetheless, it allows guests to maintain their fitness routines during their stay.
Pool
The pool at Orchids Saigon Hotel garners mixed reviews from guests with predominantly positive feedback. Located on the 9th floor, the pool offers a clean and pleasant environment, providing a refreshing escape with a lovely view of the surroundings. Many guests find it a fantastic way to relax, describing it as inviting, relaxing and a pleasant surprise. The pool area itself is noted for its beauty and overall cleanliness with some guests appreciating the nice pool towels available.
However, several reviews highlight that the pool is small, often with limited sun loungers and prone to overcrowding. Some guests feel the pool can be cold and a few mention that it closes early in the evening. There are occasional comments about the absence of staff at the poolside bar and the need for more attention to the pool area’s ambiance and amenities, such as adding more greenery or extending service hours. Despite these critiques, the general consensus leans towards a positive experience with the pool being a beneficial feature of the hotel for cooling off after exploring the city.
Parking
Orchids Saigon Hotel provides several positive aspects related to parking facilities. The hotel boasts complimentary and convenient parking options that are both well-maintained and secure. Various reviews highlight the proximity of parking spaces and the good condition of the parking areas. It's noted that the parking staff are cooperative, adding to the overall ease of using the car park. Furthermore, guests appreciate that they were able to leave their suitcases on the day of departure. Overall, the parking facilities at Orchids Saigon Hotel seem to meet guest expectations with sufficient, nearby and well-managed options available.
Family
Orchids Saigon Hotel consistently receives positive feedback from families, making it an ideal choice for those traveling with children. The hotel offers a family-friendly atmosphere, underpinned by a welcoming and helpful staff. Many families appreciated the spacious and comfortable accommodations with options for interconnecting and adjoining rooms that ensure everyone stays close.
The suite options are particularly conducive for family stays with amenities such as TVs with movie channels for kids, childproof rooms and great play areas. Many activities for kids are available, providing ample entertainment during the stay. The swimming pool is a highlight, often mentioned as a favorite among younger guests. Additionally, the concierge team is known for recommending family-friendly tours and activities nearby.
The hotel caters well to families with children of different ages, offering a clean and safe environment. The family-oriented services and child-friendly amenities further enhance the comfort and enjoyment of family vacations. Despite a few mentions of cramped spaces, the overall sentiment shows that Orchids Saigon Hotel excels in providing a welcoming and enjoyable experience for families, making it a solid base for memorable family holidays.
Business
Orchids Saigon Hotel in Ho Chi Minh City has garnered positive feedback from business travelers for its excellent array of amenities and services tailored specifically for corporate needs. With convenient business facilities, including well-equipped meeting and conference rooms, the hotel is ideal for business stays. Guests appreciate the business-friendly environment and the availability of various business services, such as document printing and swift professional assistance from the staff.
The hotel's strategic location, near the business center of Ho Chi Minh City, further enhances its appeal for business travelers. The rooms are thoughtfully designed, providing a conducive atmosphere for business meetings and remote work, supported by reliable WiFi. The air-conditioned dining area, though frequented by businesspeople during mealtimes, offers a practical, if somewhat functional, setting for meals.
Overall, Orchids Saigon Hotel stands out as a top choice for those traveling for work, thanks to its comprehensive business amenities, professional services and convenient location.
Accessible
Orchids Saigon Hotel offers a commendable experience for guests with disabilities, prioritizing accessibility across its premises. Visitors appreciate the wheelchair accessible entrance and gym, complemented by well-designed and well-maintained accessibility features. The hotel's rooms, bathrooms and lobby are configured to cater to the needs of disabled guests, ensuring convenience throughout their stay.
Guests highlight accessible pathways and spaces, including the pool and facilities designed with accessibility in mind. The hotel is also easily accessible from the airport with an additional promotion for discounted taxi services within 20 minutes of arrival, making it a convenient choice for travelers. Furthermore, the location is accessible to the city center and local attractions.
The hotel's staff receives praise for their courtesy and attentiveness, contributing to an overall positive experience, accommodating special needs and providing helpful services such as assisting with misplaced bags. The presence of handles and grab bars adds to the facility’s user-friendly design for those requiring additional support. Overall, Orchids Saigon Hotel upholds a strong accessibility standard, ensuring that all guests have a comfortable and enjoyable stay.
Indoor Pool
Orchids Saigon Hotel boasts a well-maintained indoor pool that many guests have found to be a great way to pass the time, especially during rainy weather. The pool is conveniently covered, ensuring it remains usable even during downpours and offers comfortable use with nice towels readily available. Positioned on the ninth floor, the pool area provides beautiful views of the surroundings, adding to the overall experience.
However, it is noted that the water can be on the colder side, which might not be to everyone's preference. The pool area itself can get a bit crowded and narrow, which might affect the enjoyment for some guests. Despite this, the indoor pool remains a valued addition to the hotel’s amenities, offering a relaxing retreat within the bustling city environment.
Honeymoon
Orchids Saigon Hotel is repeatedly praised in guest reviews as an excellent choice for honeymooners. Guests have described it as a perfect honeymoon destination with a wonderful setting and ideal ambiance for couples newlywed. The decor of the rooms, especially those designated as honeymoon suites, receives particular commendation for its romantic and cozy environment. The staff are noted to be elderly friendly and capable of assisting with special requests, enhancing the overall experience for honeymooning couples.
The honeymoon package offered is highlighted as wonderful, providing a lovely romantic setting which surprised many guests, contributing to a lovely honeymoon experience. While some guests mentioned the hotel's oversight in acknowledging their newlywed status and lack of specific honeymoon gestures like greeting cards, these factors did not overshadow the overwhelmingly positive feedback.
Additionally, the breakfast is described as huge, adding to the convenience and pleasure of the stay. Overall, the Orchids Saigon Hotel is depicted as a fantastic, romantic getaway, ideal for honeymooners seeking a memorable and delightful experience.
Romantic
The Orchids Saigon Hotel appears to be an excellent choice for couples seeking a romantic escape. Reviews consistently highlight its romantic ambiance and decor, creating a cozy and intimate setting perfect for honeymooners and newlyweds. Guests praise the hotel for its serene, peaceful atmosphere and elegant touches, including complimentary macarons on Valentine's Day. The rooftop pool and quiet neighborhood contribute to the overall romantic experience, making it an ideal retreat for those looking to share a lovely getaway. The proximity to attractions adds convenience without compromising the hotel's tranquil environment. With its luxurious yet intimate vibe, the Orchids Saigon Hotel seems to truly shine as a romantic destination for couples.
Yes, Orchids Saigon Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Orchids Saigon Hotel.
No, Orchids Saigon Hotel doesn't allow dogs.
Yes, parking facilities are available at Orchids Saigon Hotel.