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Summary of reviewsRex Hotel in the vibrant heart of Saigon enjoys a prime location in District 1, offering easy access to major attractions, shopping centers and dining establishments. Its central yet serene setting makes it a perfect base for exploring Ho Chi Minh City with many guests consistently praising this convenience.
Breakfast at Rex Hotel receives high marks for its quality and diverse offerings. Guests commend the mix of local Vietnamese dishes and Western options with a general consensus that the food is delicious, the buffet is rich and varied and the staff are friendly, enhancing the dining experience.
The dinner experience is more mixed due to the high prices. While some guests enjoy the rooftop restaurant for its great food and unique ambiance, others feel the quality and service do not meet the five-star standard, particularly during special events.
Rooms at Rex Hotel are spacious, comfortable and clean. Many guests highlight the large rooms, elegant bathrooms and comfortable beds. However, some rooms are described as outdated and have occasional issues like unpleasant smells or inadequate lighting. Despite these minor complaints, the general sentiment is positive.
Cleanliness usually meets guests' expectations with many praising the hotel's pristine appearance and daily room cleaning. Some reviews mention instances of inadequate cleaning, but these are less frequent and do not overshadow the overall positive feedback.
Staff at the hotel are largely appreciated for their friendliness and helpfulness. Many guests find the staff accommodating, efficient and courteous, significantly contributing to the welcoming environment. Although there are occasional mentions of rude or unhelpful staff, these instances seem rare.
The hotel's wifi is a common point of contention with many guests finding the internet connectivity poor and unreliable, which could be a detractor for those needing stable access.
The spa and gym facilities receive high praise. The spa with its sauna and massage offerings, along with a beautiful rooftop pool, is a highlight for relaxation. The gym is well-equipped, clean and caters to various workout routines, adding to the hotel's appeal.
The pools, particularly the rooftop pool, are noted for their size, cleanliness and relaxing atmosphere, though some improvements are needed in terms of sunlight and decorative updates. The family-friendly environment of the hotel stands out, making it a favored choice for family vacations.
Nightlife at Rex Hotel is vibrant, especially on Saturday nights, drawing guests with its lively atmosphere, music and dancing events. However, noise from nearby parties can be bothersome for some.
Beds at Rex Hotel are frequently praised for their comfort and quality, ensuring a restful night's sleep, which is a significant contributor to the overall positive experience.
Overall, Rex Hotel offers a blend of historical charm and practical convenience, making it a favored accommodation choice in Ho Chi Minh City despite some areas that need improvement. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This hotel implements an Environmental Management System according to ISO 14001 and has received the ASEAN Green Hotel Award and Green Lotus label. It focuses on pollution prevention, resource conservation, and staff environmental training.
Hotel for Honeymoon
Rex Hotel offers a historic and luxurious experience in the heart of Ho Chi Minh City. Its elegant rooms, rooftop garden, and exceptional service create a romantic and memorable stay.
Family Friendly Hotel
Rex Hotel is a classic hotel with engaging activities for children. It is a great option for families looking for recreational activities.
Hotel near Nightlife Spots
Located on Nguyen Hue Boulevard, Rex Hotel offers a casino, a pool bar, and is close to various nightlife options. The hotel's central location provides easy access to the city's vibrant nightlife scene.
Hotel with Swimming Pool
Features two outdoor swimming pools on the fifth and sixth floors, offering a relaxing experience. Its central location and historical significance add to its appeal.
Rooftop Pool Outdoor Pool
Business Hotel
Rex Hotel is a centrally located hotel that provides a range of business facilities. It combines historical charm with modern amenities suitable for corporate events.
Hotel with Gym
Rex Hotel provides a fitness center with essential equipment for a basic workout routine. The gym offers a convenient option for guests looking to stay active during their stay.
Hotel with Tennis Courts
Known for its historical significance and central location, it also offers tennis courts, providing a unique blend of leisure and accessibility for its guests.
5-Star Hotel
Rex Hotel provides a luxurious experience with its central location and well-appointed rooms. It is a landmark hotel with a rich history.
Hotel with Rooftop Pool
The rooftop pool is known for its impressive size and cleanliness, providing ample room for swimming and relaxation. The pool area offers a comfortable and enjoyable experience.
Luxury Hotel
Hotel with Spa
Romantic Hotel
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Premium King RoomThis room has an internal view and suitable for a business trip. It comes equipped high-quality mattress, a pillow menu and bedside control panel for convenience. They feature natural wood furnishings and parquet floors. A flat-screen TV is provided and the minibar is included (Coke, 7Up, Local Beer, Peanut: 01 unit per type).
Rex Suite KingOffering city or garden views, the suite comes with a separate living room. It features classic dark wood furnishings, an LCD TV and comfortable working desk.
Suites with a private balcony are subject to availability.
Governor Suite KingThis suites features natural wood furniture and parquet floors. A flat-screen cable TV, separate living area and a large work desk are provided.
Executive Premium KingLocated on the Executive Wing, the Executive Premium room shares the same luxuries as the Premium room, with the addition of upgraded bathroom amenities.
Executive Governor Suite KingLocated on the Executive Wing, these rooms are appointed formal suites with large living and sleeping room.
Deluxe KingThis is our standard room (28 square meters) with internal view and minibar included (Coke, 7Up, Local Beer, Peanut: 01 unit per type)
Deluxe Twin RoomGuests will have a special experience as the twin room provides a pool with a view. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with cable channels, a minibar and a wardrobe. The unit offers 2 beds.
Premium Twin RoomThis twin room features a pool with a view and a hot tub. The spacious twin room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.
Rex Suite TwinThis twin room features a pool with a view and a hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a seating area, a dining area as well as city views. The unit has 2 beds.
Executive Premium TwinThe pool with a view and hot tub are the standout features of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in the vibrant heart of Saigon, Rex Hotel enjoys a location that guests rave about. The hotel's prime position in District 1 places visitors within easy reach of numerous attractions, shopping centers and top-notch dining establishments. Its central spot offers the convenience of exploring the city on foot, from the bustling Ben Thanh Market to the serene Opera House and much more. The excellent location complements the hotel's rich history and elegant facilities, providing a serene retreat despite its central setting. Visitors consistently highlight the unparalleled convenience and accessibility, making Rex Hotel the perfect base for discovering the charm and energy of Ho Chi Minh City.
Breakfast
Rex Hotel's breakfast offerings have generally garnered positive reviews with many guests praising the excellent quality and diverse range of the breakfast buffet. The breakfast includes a good variety of items catering to different tastes with a mix of local Vietnamese dishes and Western options. Guests have described the food as delicious, the buffet as rich and varied and the overall breakfast experience as more than satisfactory. The venue has friendly staff which adds to the pleasant dining experience.
However, not all feedback has been glowing. Some guests noted limited choices, especially for vegetarians and those seeking a more international selection. Complaints included issues with the quality of certain items, such as coffee and bacon and the repetitive nature of the breakfast offerings. Some reviews suggested that the breakfast could be improved in terms of variety and better organization. Despite these critiques, the majority of guests seem to have enjoyed their morning meals, considering them a highlight of their stay.
Dinner
The dining experience at Rex Hotel receives a mix of reviews, though the common sentiment highlights the expensive nature of the meals and drinks. Most guests note that food and drinks are pricier compared to elsewhere. While some guests found the food to be good or even great, others felt it was just okay or not to their liking.
The rooftop restaurant garners specific mention for offering delicious meals despite its high costs, though some felt the quality and service did not meet the standards of a five-star establishment. Special events, such as the New Year's Eve Gala Dinner and Christmas dinner, were frequently criticized for being overpriced and, in some cases, disappointing in terms of food quality and presentation.
Overall, though there are pockets of praise for certain dishes and the unique rooftop dining experience, many guests express dissatisfaction with both the menu variety and the cost of dining at the hotel.
Rooms
The 'Rex Hotel' boasts an array of spacious and comfortable rooms that have been widely appreciated by its guests. Most reviews highlight the large and airy nature of the rooms with many noting that they are impeccably clean and beautifully appointed. The bathrooms, too, have received positive mentions for their size and elegance.
Despite numerous praises, some rooms have been described as outdated with old furniture and carpets needing renovation. A few guests mentioned issues such as dark rooms, a lack of windows or unpleasant smells, but these seem to be exceptions rather than the norm.
Some rooms offer wonderful views and balconies, adding charm to the stay. The modern wing of the hotel seems to have newer, cleaner rooms that many found quite comfortable. Even though there is a mention of small rooms and issues with the toilet and bath facilities, the majority found their stay pleasant due to the generous room sizes and the comfortable beds.
Soundproofing appears to be effective, providing a quiet environment for relaxation, despite some rooms facing noisy main roads or patios. The overall quality of the rooms, including the bedding, has left a positive impression on many.
In summary, while there are areas needing improvement, the general consensus is that the rooms at Rex Hotel are spacious, comfortable and well-maintained, ensuring a stay that many guests find delightful.
Beds
At Rex Hotel, guests consistently praise the comfort of the beds, describing them as very comfy, inviting and superb. Many highlight the quality of the mattresses and pillows, noting they are particularly exceptional and even the comfiest ever experienced. The bedding also receives commendations for its coziness, contributing significantly to a restful stay. Though a few reviews mention minor issues such as overly soft mattresses or beds showing signs of wear, the overarching sentiment remains positive. Guests repeatedly express satisfaction with the comfort and quality of the beds, affirming that a good night's sleep is almost guaranteed at the Rex Hotel.
Cleanliness
Rex Hotel receives mixed reviews when it comes to cleanliness. Many guests note that the hotel is clean, beautifully kept and even describe it as impeccably and pristinely clean. Guests often highlight the clean and spacious rooms with several mentioning that rooms were cleaned daily and were very comfortable. The dining room also receives positive remarks for its cleanliness.
However, a significant number of reviews indicate issues, such as rooms not being cleaned consistently and reports of dirty areas, including under the bed and old, dirty upholstery. Some visitors mention specific cleanliness concerns like stains and used cotton buds found in rooms. There were also complaints about musty smells and areas that required deeper cleaning.
Despite these mixed comments on cleanliness, the staff at Rex Hotel are frequently praised for their friendly, accommodating and helpful service, which seems to enhance the overall guest experience. While some parts of the hotel might benefit from updates and more thorough cleaning routines, the amicable staff and generally positive cleanliness remarks contribute to the hotel's appeal for many travelers.
Staff
Rex Hotel's staff has garnered a range of reviews from guests with the majority leaning toward positive experiences. Many guests frequently described the staff as friendly, lovely and very accommodating. The helpfulness of the staff is a recurring theme with numerous mentions of their courteous and attentive nature. The reception staff particularly stood out for their efficiency and quick handling of matters. Breakfast service also received praise for the friendly and cooperative demeanor of the staff.
Several guests highlighted the staff's ability to provide great service both during the day and at night, contributing to a warm and welcoming atmosphere. Instances of staff going above and beyond, such as facilitating a surprise birthday cake, were appreciated and left lasting positive impressions. Additionally, guests found the service at the historic rooftop bar noteworthy.
However, there were some contrasting reviews that mentioned encounters with rude or unhelpful staff, especially at the reception desk. A few guests noted instances of impoliteness and a lack of motivation among some staff members, which did not meet their expectations.
Despite these occasional drawbacks, the overall feedback indicates that most visitors experienced excellent service from a friendly, helpful and caring team, making their stay at Rex Hotel pleasant and memorable.
Wi-Fi
The wifi situation at the Rex Hotel leaves much to be desired. Many guests have consistently pointed out that the internet connectivity is poor and unreliable. Whether in rooms or common areas, the signal tends to be weak, slow and often simply unusable. Multiple reviews indicate that the wifi is either very bad or not working at all, which can be a significant inconvenience for those needing stable internet access. While there may be some occasional improvements, the overall sentiment underscores that the hotel could greatly benefit from upgrading its wifi services. Travelers looking for a seamless online experience might find the current state of the wifi a considerable drawback.
Spa
The spa at Rex Hotel is frequently praised as nice and lovely with guests appreciating the spa-like facilities and dedicated spa area. The inclusion of amenities such as saunas and massages enhances the overall relaxation experience. A standout feature is the beautiful rooftop pool, which is described as amazing despite some mentions of it needing cleaning and not having been recently renovated. The waterfall and the pleasant rooftop bar add to the appeal of the spa area. However, it was noted that the policy on smoking in the spa area might need to be reassessed for a more pleasant and health-conscious environment.
Gym
The gym at Rex Hotel generally receives high praise from guests, highlighting its impressive setup and extensive range of equipment. Descriptions such as well-equipped, large and very good are common, indicating that the fitness facilities are more than adequate for a satisfying workout. Guests appreciate the cleanliness and maintenance of the gym.
Although some reviews mention that the equipment could use a refresh and note that certain machines are slightly dated, the overall sentiment remains positive. The gym accommodates a wide range of workout routines with plenty of equipment available, ensuring that most fitness enthusiasts will find what they need.
The gym's location adds to its appeal with some guests remarking on the top floor placement and nearby rooftop pool, which enhance the overall experience. Despite minor criticisms about the age of the equipment, the gym at Rex Hotel is clearly a well-regarded feature among its amenities.
Pool
Rex Hotel offers an impressive pool experience according to guest reviews. The hotel features multiple pools, including a large rooftop pool with refreshing water, which many found to be clean and well-maintained. Guests particularly appreciated the size of the pools, often describing them as large, huge, or even European-sized. The pool areas are spacious with clean facilities and a generally lovely setup.
The pool depth was noted as quite deep, making it ideal for those who enjoy a more immersive swim. The rooftop pool, in particular, received high praise for its uniqueness and location, providing a serene escape just five levels above the bustling city streets. Additionally, the pool area includes adequate amenities like clean towels and comfortable seating, though some mentioned a shortage of sun loungers and suggested that pool chairs could benefit from cushions.
While overall well-received, a few guests mentioned that the pool steps could be slippery and noted that the pool area might benefit from more sunlight and a decorative upgrade. Despite these minor points, the pool is generally viewed as superb and a highlight of the Rex Hotel experience, making it a delightful spot for relaxation and enjoyment.
Family
Rex Hotel is widely recognized for its family-friendly environment, catering especially to those traveling with children. Guests consistently highlight its family-centric approach, making it a top choice for family vacations. The hotel’s facilities and settings are designed with families in mind, offering activities that ensure a memorable family-oriented experience. Notably, visitors appreciate the family-focused amenities and the attentive staff who contribute to a welcoming family atmosphere. While there may be occasional hiccups, such as issues with pool access, the overall consensus is that Rex Hotel provides an excellent backdrop for a family trip. Its convenient location, positive engagement from the staff and city access further enhance its appeal for families looking to explore and enjoy a relaxing stay.
Nightlife
Rex Hotel is particularly praised for its vibrant and enjoyable nightlife scene. Guests consistently highlight the excellent and entertaining atmosphere that the area offers, especially on Saturday nights which are notably lively. The nightlife is described as great, good and decent, making it appealing for a range of visitors looking for an engaging evening experience.
One of the standout features is the inclusive rooftop, which not only provides stunning views but also hosts music and dancing events that add to the overall fun and giggle-inducing ambiance. However, it is worth noting that the noise from parties and loud music from weddings might be bothersome for some guests. Despite this minor drawback, the vibrant nightlife around Rex Hotel remains a significant draw for those looking to enjoy the city's evening offerings.
5 Star
Rex Hotel once basked in the glory of a five-star rating, but recent reviews suggest it no longer meets this prestigious standard. Guests have expressed that while the hotel remains decent, it fails to deliver the quality and experience expected of a five-star establishment. There is a clear consensus that it has lost the luxurious touch that previously defined it. Maintenance issues and outdated facilities appear to be common grievances, indicating a need for significant improvement to reclaim its past reputation. For travelers seeking a true five-star experience, this hotel may fall short of expectations.
Business
Rex Hotel emerges as a highly commendable option for business travelers, offering a blend of business and comfort. The atmosphere and ambiance cater specifically towards a business-centric clientele, making it an ideal choice for corporate activities and business trips. The hotel’s facilities are tailored to meet the needs of business professionals, featuring a range of convenient amenities to support corporate operations.
The establishment boasts four sophisticated ballrooms, making it a perfect venue for meetings or conferences, underscoring its business-friendly setup. The business vibes are palpable, providing an atmosphere conducive to professional engagements and networking.
Despite its strong focus on business operations, some guests noted minor inconveniences such as additional charges for pool and towel usage, which might not sit well with those expecting inclusive luxury. However, for those with a clear business purpose, Rex Hotel delivers a very good business experience with facilities designed to support corporate endeavors effectively.
Accessible
Rex Hotel receives positive reviews for its accessibility with guests frequently noting it as a fully accessible hotel. Visitors highlight the property's accommodative features, making it easily navigable for all guests. The hotel's friendly approach to accessibility is consistently appreciated, providing a comfortable stay for those with disabilities. Additionally, its prime location in close proximity to the city allows guests to enjoy the convenience of walking to nearby attractions. Overall, Rex Hotel stands out as a commendable choice for accessible accommodation in the city.
Rooftop Pool
The Rex Hotel’s rooftop pool receives high praise from its guests, many highlighting its impressive size and cleanliness. Described as huge, very large, massive and spacious, the pool provides ample room for swimming and relaxing. Reviewers frequently mention the pool’s cleanliness, reassuring those who value hygiene during their stay. The setup of the rooftop area is also appreciated, offering a wonderful and lovely atmosphere for guests.
Complementing the pool is a great rooftop bar and restaurant, where visitors can enjoy drinks and meals while overlooking the city. The bar is described as nice, good and fantastic, especially for watching activity on Nguyen Hue or enjoying views of Times Square. Although some suggest the bar could be improved, the overall sentiment remains positive. The rooftop terrace is noted for its wonderful view, adding to the classy and desirable ambiance of Rex Hotel’s rooftop experience.
Outdoor Pool
The Rex Hotel boasts an outdoor pool frequently praised for its cleanliness and well-maintained condition. Guests have noted the pool's considerable size with descriptors ranging from large to huge, offering ample space for swimming and relaxation. The pool area is complemented by the provision of nice towels, enhancing the overall experience. Alongside the pool, guests can enjoy terrace restaurants, adding a convenient dining option to their poolside relaxation. However, some reviews have mentioned that the poolside loungers are uncomfortable, which may detract slightly from the otherwise positive pool experience.
Honeymoon
The reviews highlight Rex Hotel as an ideal destination for honeymooners, repeatedly emphasizing its honeymoon-centric features. The ambiance and overall feel are described as romantic, fostering a perfect honeymoon atmosphere. Many couples loved the hotel for its dedicated honeymoon setting, contributing significantly to a memorable honeymoon experience. Although one review noted a lack of honeymoon-specific phrases, the overall sentiment remains highly positive, underscoring the hotel's strong appeal for newlyweds seeking a romantic getaway.
Luxury
Rex Hotel is well-known for its luxurious ambiance and high-end setting that appeals to travelers seeking a lavish experience. The surroundings are embedded with a luxury feel, from the opulent décor to the exclusive atmosphere that permeates every corner of the hotel. Guests have noted the proximity to luxury shops, making it an excellent choice for those who enjoy high-end shopping experiences right at their doorstep. The setting is consistently described as luxurious, providing a first-class experience that is both refined and sophisticated. A stay at Rex Hotel is enveloped in a sense of exclusivity and high quality, solidifying its reputation as a five-star accommodation that meets the expectations of discerning guests.
Romantic
Nestled in an idyllic location, Rex Hotel offers an undeniable romantic setting that resonates through every corner of the property. Guests consistently highlight the romantic atmosphere and vibe that define their stay, making it a perfect getaway for couples seeking an intimate retreat. The hotel’s rooftop bar adds a delightful touch, providing a serene spot to enjoy the evening while taking in stunning views. Privacy and tranquility are top-notch, enhancing the romantic feel throughout the stay. This romantic ambiance, coupled with positive reviews, suggests that Rex Hotel is an ideal choice for those looking to celebrate love in a charming and serene environment.
Yes, Rex Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Rex Hotel.
No, Rex Hotel doesn't allow dogs.
No, parking facilities aren't available at Rex Hotel.