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ACHAT Hotel Lüneburger Heide

Hodenhagen , Hudemühlenburg 18 (Show on Map)

6.4

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsACHAT Hotel Lüneburger Heide boasts an unbeatable location at the edge of Lüneburger Heide, making it a great alternative for families visiting nearby Serengeti Park. The hotel provides ample parking space and guests appreciate nearby attractions, including restaurants, the World Bird Park, Snowdome and various playgrounds. The breakfast buffet has mixed reviews with some guests raving about the delicious and varied options, while others find it lackluster with limited variety. The dinner options also received mixed reviews and guests compliment nearby eating places like Café am Deich for delicious food and beer garden. While some rooms' furnishings, carpets and curtains need updating, guests highlight the hotel's cleanliness. Guests praised the staff for being welcoming, helpful and accommodating. The hotel's parking has ample spaces and is highly appreciated. For families travelling with kids and pets, the hotel is pet-friendly and very family-friendly with a lovely outdoor play area, nice pool and many games and activities. Guests found the beds to be comfortable, while some found them too soft. Overall, despite mixed reviews, if you seek comfortable accommodation without too many frills, ACHAT Hotel Lüneburger Heide may be the right choice for you.
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Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Parking

EV charging stations

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Economy Single Room Classic-style room offers a satellite TV and complimentary toiletries in the private bathroom.

Economy Double Room Classic-style room offers a satellite TV and complimentary toiletries in the private bathroom.

Family Room The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. This family room features a wardrobe, heating and a flat-screen TV with satellite channels. The unit offers 3 beds.

Superior Double Room A seating area with a flat-screen TV, a desk and a private bathroom are featured in this spacious double room. The unit offers 1 bed.

Comfort Triple Room This air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Business Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Comfort Single Room This air-conditioned single room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

About ACHAT Hotel Lüneburger Heide

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Guest Reviews

6.4

Rated

Location

ACHAT Hotel Lüneburger Heide boasts an excellent location at the edge of the Lüneburger Heide. It is a great alternative for families visiting the nearby Serengeti Park, as it is only 2.2km away. The hotel is easily accessible and provides ample parking spaces. Guests appreciate the quiet yet central location with many nearby attractions such as the World Bird Park, Snowdome and various playgrounds. Restaurants are also within easy reach. Although some guests mention that the hotel is in need of renovation, the overall consensus is that the location is unbeatable.

Breakfast

Guests at ACHAT Hotel Lüneburger Heide have mixed opinions about the breakfast offered by the hotel. Some guests rave about the delicious and varied options at the breakfast buffet with plenty of sweet and savory choices to satisfy everyone. Many guests appreciate the long breakfast and check-out times, allowing for a leisurely start to their day. Others note that the staff accommodated dietary restrictions, such as gluten-free options without much wait time.

On the other hand, some guests found the breakfast to be lackluster with low-quality items and limited variety. They note that some items were not properly labeled and the quality of some food items was subpar. Some guests reported that the breakfast buffet was not always fully stocked, requiring them to wait for replenishment and that some items like fresh fruit or milk alternatives were missing.

Overall, guests generally agreed that the breakfast was adequate but could use improvement. For those looking for a more refined dining experience, they may need to venture outside the hotel.

Dinner

Guests at Michel & Friends Hotel Lüneburger Heide had mixed reviews about the dinner options. Some complained about the limited selection and poor quality of the buffet with one guest stating that it had "unteres Kantinenniveau" (cafeteria-level quality). Others praised nearby restaurants, such as Café am Deich, for their delicious food and beer garden. Some guests also had issues with the availability of dinner at the hotel with some not being able to eat there at all due to lack of options or staffing issues. However, there were a few standout positive comments about certain dishes and the breakfast options were generally deemed satisfactory. Overall, while the dinner experience at Michel & Friends may not have been a highlight for some guests, there are several external options nearby for those in search of good food.

Rooms

The ACHAT Hotel Lüneburger Heide has a mix of modern and outdated rooms with some rooms being recently renovated. Cleanliness is a common positive aspect of the rooms. Some rooms may have unpleasant scents due to ventilation systems or be located near noisy areas. However, most of the rooms are quiet and comfortable. The size of the rooms varies greatly with some being quite small and others being spacious. Additionally, some rooms have old furnishings, carpets and curtains that need updating. The bathrooms also vary in size and quality with some being small and made of plastic. Certain amenities such as safes and fridges are not provided in the rooms. The hotel has a nice pool area, but the overall appearance of the hotel is outdated and in need of renovation. Despite these issues, the hotel offers a great location and friendly staff, making it a good option for those looking for budget accommodations.

Beds

If you're looking for a comfortable stay with cozy beds, ACHAT Hotel Lüneburger Heide might be the perfect destination for you. While some guests reported that the beds were too soft or the mattresses were worn out, most of the guests enjoyed their sleep and found the beds to be comfortable. Some guests even mentioned that their rooms were newly renovated, so the beds were in great condition. Although there were some complaints about the size of the rooms and the additional cost of a child's extra bed, guests overall felt satisfied with their stay. So, if you're looking for a good night's sleep during your travels, ACHAT Hotel Lüneburger Heide might be worth checking out!

Cleanliness

The ACHAT Hotel Lüneburger Heide receives mixed reviews about its cleanliness. Many guests praise the hotel for being very clean with some even describing it as 'super clean'. The swimming pool and sauna area are also noted for their cleanliness. However, several guests mention specific areas that need improvement, such as moldy showers, dusty walls and dirty bedding. Some guests even report finding spiders in their rooms. The hotel's carpeted floors receive criticism for being unhygienic. Despite these shortcomings, many guests find the hotel to be clean and comfortable overall. The friendly staff also receive high praise from guests.

Staff

The staff of Michel & Friends Hotel Lüneburger Heide received a lot of praise from guests with phrases such as "super friendly," "helpful," and "welcoming" being commonly used. Guests appreciated the staff's efforts with comments like "very accommodating" and "always trying their best." While there were some negative comments about unfriendly or unhelpful staff, overall, the majority of reviews were positive. The hotel's reception desk and restaurant staff were particularly highlighted as being pleasant and helpful.

Pool

If you're planning a family trip to the ACHAT Hotel Lüneburger Heide, don't forget your swimwear! Although there were some negative reviews regarding the pool, most guests enjoyed having access to a small but adequate indoor heated pool, which was even better for families with young children. Some guests mentioned that the pool area could use a renovation and had some safety concerns, but overall, it was a nice addition to the hotel facilities. Additionally, the option to use the sauna was appreciated by many guests. Keep in mind that the Covid-19 pandemic may have affected the availability of certain amenities, such as the steam sauna. Other things to note about the hotel include limited parking, mixed reviews of the restaurant and breakfast quality and some outdated areas of the hotel, like the playground. However, many guests still gave positive feedback and said they would return to the hotel.

Parking

Guest reviews rave about the parking at ACHAT Hotel Lüneburger Heide with ample free parking available on site. The hotel also has designated parking spaces for disabled guests and a secure bike shed with charging facilities. The central location near attractions like the Serengeti-Park is another plus for visitors.

Family

For families travelling with kids and pets, ACHAT Hotel Lüneburger Heide is a great option, just 2.2km away from Serengeti Park. The hotel is very family-friendly with a lovely outdoor play area for kids, a nice pool and plenty of games and activities for children, including a playroom, table football and even temporary tattoos. The hotel is pet-friendly with dogs allowed in the rooms and even in the breakfast area. Rooms are spacious and family-friendly, although some guests felt that extra beds, cots and mattresses were not always provided. The hotel's location is peaceful and ideal for exploring the nearby parks and the buffet breakfast is highly recommended for its variety and deliciousness. Overall, ACHAT Hotel Lüneburger Heide is an excellent choice for families with young children looking for a peaceful, welcoming and fun-filled vacation.

4 Star

When it comes to ACHAT Hotel Lüneburger Heide, guest reviews are a mixed bag. Some guests found the hotel to be perfect for what they wanted with good value and comfortable rooms. However, many guests were disappointed with the hotel's supposed four-star rating and felt that it didn't live up to the standards one might expect. Specifically, guests were let down by the breakfast, cleanliness and facilities such as the pool. Some guests even stated that the hotel was more comparable to a two-star rating than four. Despite these critiques, most guests found the staff to be friendly and accommodating. Ultimately, if you're looking for a luxury experience, it may be best to look elsewhere, but if you're seeking a comfortable stay without too many frills, ACHAT Hotel Lüneburger Heide may be the right choice for you.

Indoor Pool

'ACHAT Hotel Lüneburger Heide' offers an indoor pool and sauna for guests to enjoy some relaxation and wellness activities. Although some guests didn't use them, others enjoyed the pool despite it being relatively small and slightly cold. The pool was clean and well-maintained and the chlorine levels were pleasantly low. The wellness area also includes a fitness room, sauna and kids' playroom. However, some guests noted that the pool ladder needed repairing and there were some maintenance issues in the sauna and pool area. Nevertheless, overall, the indoor pool and wellness facilities are a great value for the price and provide an enjoyable experience for hotel guests.

Yes, ACHAT Hotel Lüneburger Heide has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at ACHAT Hotel Lüneburger Heide.

Yes, ACHAT Hotel Lüneburger Heide welcomes dogs.

Yes, parking facilities are available at ACHAT Hotel Lüneburger Heide.

Yes, ACHAT Hotel Lüneburger Heide has a gym.

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