Silkotel Hoi An
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Summary of reviewsSilkotel Hoi An is a remarkable choice for travelers, offering a blend of convenience, luxury, and attentive service that creates an exceptional guest experience. Located just at the entrance to the historic Hoi An Ancient Town, the hotel provides guests with easy access to cultural sites, dining, and shopping options while maintaining a tranquil atmosphere away from the city's bustling core. This advantageous positioning makes it a favorite for both leisurely exploration and peaceful retreat.
Guests frequently praise the hotel’s breakfast offerings, which feature an ample spread of Asian and Western cuisines, including fresh fruit and a popular omelette station. The variety and quality are often highlighted, making breakfast a standout feature of the stay. The hotel’s rooms are equally well-received, described as spacious and elegantly decorated with modern furnishings. The focus on cleanliness and comfort extends throughout the property, ensuring a fresh and inviting environment appreciated by all guests.
The staff at Silkotel Hoi An is consistently lauded for their warmth and professionalism, going above and beyond to accommodate guests' needs. Their dedication enhances the overall experience, making visits memorable and seamless. The hotel also offers a delightful spa experience, providing quality services at competitive prices, further adding to its appeal.
For families, Silkotel Hoi An provides a welcoming atmosphere with spacious family rooms and child-friendly amenities. Couples seeking a romantic getaway will find the hotel's thoughtful gestures and romantic setting delightful, often enhanced by charming, personal touches by the staff.
While the gym may be modest and could benefit from updates, the hotel’s two swimming pools receive high marks for cleanliness and comfort, serving as relaxing spots to unwind. The pool facilities, along with happy hour offerings, contribute to the hotel’s relaxing ambiance.
Overall, Silkotel Hoi An combines an excellent location, exceptional service, and quality accommodations, often prompting guests to view it as surpassing its four-star rating. Whether visiting for romance, family fun, or solo exploration, Silkotel Hoi An delivers an outstanding and value-rich experience.
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Guests frequently praise the hotel’s breakfast offerings, which feature an ample spread of Asian and Western cuisines, including fresh fruit and a popular omelette station. The variety and quality are often highlighted, making breakfast a standout feature of the stay. The hotel’s rooms are equally well-received, described as spacious and elegantly decorated with modern furnishings. The focus on cleanliness and comfort extends throughout the property, ensuring a fresh and inviting environment appreciated by all guests.
The staff at Silkotel Hoi An is consistently lauded for their warmth and professionalism, going above and beyond to accommodate guests' needs. Their dedication enhances the overall experience, making visits memorable and seamless. The hotel also offers a delightful spa experience, providing quality services at competitive prices, further adding to its appeal.
For families, Silkotel Hoi An provides a welcoming atmosphere with spacious family rooms and child-friendly amenities. Couples seeking a romantic getaway will find the hotel's thoughtful gestures and romantic setting delightful, often enhanced by charming, personal touches by the staff.
While the gym may be modest and could benefit from updates, the hotel’s two swimming pools receive high marks for cleanliness and comfort, serving as relaxing spots to unwind. The pool facilities, along with happy hour offerings, contribute to the hotel’s relaxing ambiance.
Overall, Silkotel Hoi An combines an excellent location, exceptional service, and quality accommodations, often prompting guests to view it as surpassing its four-star rating. Whether visiting for romance, family fun, or solo exploration, Silkotel Hoi An delivers an outstanding and value-rich experience.
Cheap Hotel
This hotel offers comfortable rooms and essential amenities at an affordable price. It is a practical choice for budget-conscious travelers seeking a pleasant stay.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Silkotel Hoi An boasts an enviable location that garners consistent praise from its guests. Situated just at the entrance to the historic Hoi An Ancient Town, the hotel offers unparalleled convenience for travelers keen on exploring the cultural heritage of the area. Guests appreciate being merely a short walk away from the old town, the vibrant night market, and the picturesque riverside. The proximity to popular sights like the Japanese Covered Bridge and local tailor shops enhances its appeal. Despite its centrality, the hotel is strategically positioned just outside the bustling areas, offering a quieter atmosphere while still being within easy reach of the city’s attractions. This prime location allows guests to enjoy a seamless blend of accessibility to the main attractions, comfortable walking distances to dining and shopping areas, and tranquility after a day of sightseeing.
Silkotel Hoi An generally does a commendable job when it comes to breakfast, offering a wide and varied range of options that cater to diverse palates, with an appealing mix of Asian and Western dishes. Guests frequently highlight the delicious and plentiful options available, with an impressive spread that includes fresh fruit, pastries, breads, and a popular omelette station. The breakfast quality is often described as excellent, superb, and even sublime, with many noting the freshness and abundance as key features.
The buffet-style setup offers a substantial selection that changes regularly, adding an element of surprise with its variety. Guests appreciate the thoughtfulness that goes into the preparation, with many noting how different menu items appear each day. Despite the occasional critique of dishes being repetitive or lacking diversity, especially in local Vietnamese cuisine, the overall consensus leans toward satisfaction.
Some reviews mention minor drawbacks such as crowded buffet areas, dry offerings in bain-maries, and an absence of fresh juices. However, these are generally overshadowed by the positive aspects of the breakfast experience. The availability of good Wi-Fi and attentive service also adds to the guest experience, making the morning meal a highlight of their stay. Overall, breakfast at Silkotel Hoi An remains a key strength, contributing significantly to the hotel's appeal and value proposition.
Silkotel Hoi An offers a delightful sanctuary for travelers seeking comfort and elegance. The rooms, often described as big, beautiful, and spacious, showcase a pleasing aesthetic with modern furnishings and stylish decor. Many guests appreciate the luxurious feel of the rooms, which are frequently praised for their cleanliness, coziness, and well-maintained condition. Each room is designed to be spacious and comfortable, with amenities that cater to every need, including comfortable and large beds that ensure a restful night's sleep.
Guests often enjoy scenic views from their balconies, offering picturesque overlooks of the pool or garden. Despite a few mentions of room odor and soundproofing needs, the general consensus emphasizes the cleanliness and comfort provided. The rooms are notably larger when compared to other nearby accommodations, adding to the hotel's appeal. Attentive service complements these spacious and well-equipped rooms, making stays at Silkotel Hoi An an attractive choice for a relaxing and memorable experience.
Silkotel Hoi An has gained a reputation for providing a sleeping experience that many guests find exceptionally satisfying. The majority of reviews highlight the beds as being very comfortable, with plenty of guests praising them as some of the most comfortable they've ever encountered, especially in Vietnam. The hotel's beds are frequently described as extremely large, with many reviewers mentioning their impressive size and comfort akin to five-star accommodations. Rooms are noted to be cozy, clean, and spacious, enhancing the overall comfort provided by the bedding. While there are some mixed opinions about the firmness of the mattresses and the height of the pillows, these concerns are quite rare compared to the extensive positive feedback. The focus on cleanliness and comfort makes the bedding at Silkotel Hoi An a standout feature, ensuring that guests experience a restful and rejuvenating stay.
Silkotel Hoi An consistently receives praise for its exceptional cleanliness and well-kept facilities. Guests often describe the hotel and its grounds as spotless, highlighting the immaculate and spacious rooms. The design and furnishings of the rooms are appreciated, with guests noting clean bedding and comfortable beds. The cleanliness extends beyond the rooms, with the entire hotel complex, including the cozy pool areas, being well-maintained and hygienic.
Guests also point out the fresh and welcoming atmosphere of the newly built structure, emphasizing that everything appears new and modern. The hotel's location near Hoi An Old Town adds to its appeal, offering a beautiful and tranquil setting that is complemented by attentive and friendly staff. While the rooms remain clean and comfortable, there are some mentions of minor issues, such as the occasional room odor and the aged shower facilities, but these seem to be isolated cases.
Overall, the Silkotel Hoi An provides a clean and comfortable stay with its aesthetically pleasing environment and excellent service from the staff.
At Silkotel Hoi An, guests are greeted with warmth and exceptional service from the staff, who are consistently described as helpful, friendly, and accommodating. The hotel team stands out for their attentiveness, often going above and beyond to ensure a comfortable and memorable stay for every guest. There’s a consistently positive theme of staff members being super friendly and ready to assist, speaking multiple languages, and ensuring guests feel welcomed throughout their visit.
With a remarkable service mindset, the staff's professionalism and efficiency further enhance the guest experience, leaving a lasting impression. Particular mention has been made of specific employees, such as Luy Nguyen, Thao, Mai, and members of the café team, who have been recognized for their outstanding service and attentiveness. Whether it's organizing tours or providing a cheerful greeting, the staff’s dedication to excellent customer service is evident, making Silkotel Hoi An a standout choice for visitors to the area.
Silkotel Hoi An offers a delightful spa experience for its guests, combining quality services with affordability. Numerous travelers have lauded the spa for its welcoming atmosphere and professional staff, who are consistently noted for their friendliness and efficiency. The spa provides a variety of treatments, including massages, facials, manicures, and pedicures, all available at short notice. Visitors often highlight the exceptional service and the willingness of the staff to accommodate requests swiftly. Despite some indication that spa prices may be slightly higher than other local options, guests frequently comment on the remarkable value of the spa packages, especially in comparison to prices in their home countries. The hotel sweetens the deal by offering substantial discounts, such as 30% off massages or 40% off during off-peak hours, making the spa an even more attractive choice for relaxation. Overall, the Silkotel Hoi An's spa is celebrated for providing an impressive experience, combining a clean environment with superb service and attractive prices.
The gym at Silkotel Hoi An offers some basic facilities, including weights and pulley machines, which can provide a simple workout for guests seeking a leisurely afternoon activity. However, the fitness center is noted to be outdated and lacks amenities such as air conditioning and towels. One issue cited is a malfunctioning treadmill, which may affect the overall workout experience. While not all reviews directly mention the gym, there's a consensus that it feels quite minimal and may not fully meet the expectations of fitness enthusiasts.
Silkotel Hoi An boasts a delightful swimming experience with its two swimming pools, consistently praised by guests for their high standards and pleasant atmosphere. Visitors appreciate the serene and clean pool area, which offers complimentary sun loungers and towels, making it ideal for a relaxing day by the water. Though not the largest, the pools are described as cute, comfortable, and of good size, providing a lovely setting for a refreshing dip. Families particularly value the kid-friendly aspect, with ample opportunities for children to cool off and enjoy the water. Some reviews mention that the pools can become warm due to their relatively small size, but they generally remain a satisfactory feature with adequate space. The pool facilities are commendable, with well-maintained water and thoughtful placement near the breakfast restaurant, allowing for convenient enjoyment. Despite occasional mentions of cool water and minor construction, the pool area remains a favored spot for unwinding, enhanced by the opportunity to relish happy hour drinks and peaceful moments when the area is less crowded. Overall, the pool experience at Silkotel Hoi An is viewed positively, making it a lovely addition to guests' stays.
Silkotel Hoi An is highly praised for being an excellent choice for family visits. With accommodating staff who go above and beyond to enhance guest experiences, the hotel provides a welcoming atmosphere for families, including those traveling with young children. Guests have noted the family-friendly environment and the thoughtful touches, such as personalized birthday cakes and flowers. The available family rooms are spacious enough to comfortably accommodate families, ensuring a pleasant stay. Additionally, the small pool offers a relaxing space for parents and children to enjoy together. While the hotel can be bustling with families and children during school holidays, it remains a favored option for those seeking a suitable accommodation for a family trip. Conveniently located, it allows easy access to tourist spots within walking distance and even provides an opportunity for a biking adventure to the nearby beach area with child seats available.
Silkotel Hoi An is highly praised for its excellent location, offering easy access to the historic center, the river, and the charming Old Hoi An area. It provides a peaceful retreat with its delightfully quiet 4th-floor ambiance. Guests frequently comment on the hotel's sense of luxury, suggesting that it should be considered a five-star establishment despite its official four-star rating. The hotel's combination of quality accommodations at affordable, three-star prices makes it an outstanding choice for travelers seeking both comfort and value.
Silkotel Hoi An emerges as an enchanting retreat, perfect for romantic escapades. The hotel's prime location, just a stone's throw from the ancient town, enhances the charming atmosphere and offers guests easy access to the city's romantic allure. Such a setting complements the cozy and pleasant experiences that guests enjoy, particularly when unwinding on the balconies during the evening.
Thoughtful gestures by the hotel staff amplify the romantic ambience. Whether celebrating an anniversary, birthday, or honeymoon, the team goes above and beyond to create memorable moments. Guests have been surprised with delightful extras such as celebratory cake, bouquets, and intricate towel art during their stay. These touches, such as swans made of towels or rose bouquets, paired with room upgrades, make moments spent at Silkotel Hoi An truly special.
Furthermore, guests appreciate the excellent breakfast offerings, rounding off the lovely experience. With its exceptional location, welcoming atmosphere, and meticulous attention to detail, Silkotel Hoi An stands out as an ideal destination for couples seeking a romantic getaway.
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Location
Breakfast
The buffet-style setup offers a substantial selection that changes regularly, adding an element of surprise with its variety. Guests appreciate the thoughtfulness that goes into the preparation, with many noting how different menu items appear each day. Despite the occasional critique of dishes being repetitive or lacking diversity, especially in local Vietnamese cuisine, the overall consensus leans toward satisfaction.
Some reviews mention minor drawbacks such as crowded buffet areas, dry offerings in bain-maries, and an absence of fresh juices. However, these are generally overshadowed by the positive aspects of the breakfast experience. The availability of good Wi-Fi and attentive service also adds to the guest experience, making the morning meal a highlight of their stay. Overall, breakfast at Silkotel Hoi An remains a key strength, contributing significantly to the hotel's appeal and value proposition.
Rooms
Guests often enjoy scenic views from their balconies, offering picturesque overlooks of the pool or garden. Despite a few mentions of room odor and soundproofing needs, the general consensus emphasizes the cleanliness and comfort provided. The rooms are notably larger when compared to other nearby accommodations, adding to the hotel's appeal. Attentive service complements these spacious and well-equipped rooms, making stays at Silkotel Hoi An an attractive choice for a relaxing and memorable experience.
Beds
Cleanliness
Guests also point out the fresh and welcoming atmosphere of the newly built structure, emphasizing that everything appears new and modern. The hotel's location near Hoi An Old Town adds to its appeal, offering a beautiful and tranquil setting that is complemented by attentive and friendly staff. While the rooms remain clean and comfortable, there are some mentions of minor issues, such as the occasional room odor and the aged shower facilities, but these seem to be isolated cases.
Overall, the Silkotel Hoi An provides a clean and comfortable stay with its aesthetically pleasing environment and excellent service from the staff.
Staff
With a remarkable service mindset, the staff's professionalism and efficiency further enhance the guest experience, leaving a lasting impression. Particular mention has been made of specific employees, such as Luy Nguyen, Thao, Mai, and members of the café team, who have been recognized for their outstanding service and attentiveness. Whether it's organizing tours or providing a cheerful greeting, the staff’s dedication to excellent customer service is evident, making Silkotel Hoi An a standout choice for visitors to the area.
Spa
Gym
Pool
Family
4 Star
Romantic
Thoughtful gestures by the hotel staff amplify the romantic ambience. Whether celebrating an anniversary, birthday, or honeymoon, the team goes above and beyond to create memorable moments. Guests have been surprised with delightful extras such as celebratory cake, bouquets, and intricate towel art during their stay. These touches, such as swans made of towels or rose bouquets, paired with room upgrades, make moments spent at Silkotel Hoi An truly special.
Furthermore, guests appreciate the excellent breakfast offerings, rounding off the lovely experience. With its exceptional location, welcoming atmosphere, and meticulous attention to detail, Silkotel Hoi An stands out as an ideal destination for couples seeking a romantic getaway.
Yes, Silkotel Hoi An has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Silkotel Hoi An.
No, Silkotel Hoi An doesn't allow dogs.
Yes, parking facilities are available at Silkotel Hoi An.
Yes, Silkotel Hoi An has a gym.
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