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Summary of reviewsTM Hotel Dortmund Airport is celebrated for its strategic location, offering exceptional convenience for travelers, particularly those with early flights or transit needs. Situated near Dortmund Airport—just a 20-25 minute walk away—this hotel is also easily accessible from the highway and close to public transportation options like the Holzwickede train station. The surrounding neighborhood of Holzwickede is peaceful and provides good infrastructure, including bakeries, shops and various dining establishments.
The hotel does not offer breakfast directly, but guests can find a high-quality bakery nearby that opens early, alongside other dining options such as a Greek restaurant, a pizza place and a Chinese restaurant. The overall strategic location of TM Hotel, combined with nearby amenities like supermarkets and bus stops, contributes to its reputation for good value for money.
Rooms at the hotel are primarily praised for their cleanliness and tidiness. Though some rooms are outdated with signs of wear and tear such as old furniture and creaky floors, they are generally deemed adequate and functional for the price. Most rooms are spacious and come equipped with basic amenities like coffee machines and refrigerators. Despite issues like limited air conditioning, soundproofing and water pressure, the accommodation is seen as sufficient for short stays or layovers, attributed largely to the proximity to the airport.
Cleanliness is a significant highlight with numerous travelers praising the hotel's consistent attention to hygiene. Most guests report an overall impeccable level of cleanliness in rooms, bathrooms and common areas, making it a comfortable choice. However, some minor maintenance issues, such as outdated furniture and stained carpets, have been noted.
Staff interactions receive mixed reviews. Many guests find the staff to be polite, friendly and helpful, contributing to an easy and flexible check-in and check-out process. Nonetheless, there are concerns about staff availability and occasional language barriers with some guests encountering issues when seeking assistance.
WiFi service at the hotel is another area with mixed feedback. While some guests experience good internet connectivity, others report a range of issues from unavailable WiFi in certain rooms to unstable connections, indicating a need for improvement.
Parking at TM Hotel Dortmund Airport is largely positive with guests finding it convenient and hassle-free. Free parking is available, including off-street options and designated spots behind the hotel, although occasional scarcity of available spaces has been mentioned.
Guests generally find the beds comfortable, often describing them as soft and cozy, supported by the provision of thick feather duvets. However, there are inconsistencies with some guests noting that the mattresses can be too soft or noisy and occasional mismatch issues with bed configurations.
The hotel is also recognized for its dog-friendly environment, welcoming pets without significant surcharges and providing a comfortable stay for pet owners. While there have been some complaints about dog barking, the overall feedback is positive regarding the pet-friendly atmosphere.
In summary, TM Hotel Dortmund Airport stands out primarily for its strategic location and cleanliness, offering practical accommodations for travelers. Though there are areas for improvement in room amenities, WiFi and staff service consistency, the hotel remains a worthwhile option for those looking to stay close to Dortmund Airport. Show more
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Categories
Small Hotel
Ideal for travelers needing quick access to the airport, this hotel offers practical amenities and comfortable rooms for a short stay.
Dog Friendly Hotel
Hotel with Parking
3-Star Hotel
Room Types
Double Room with Shared BathroomHomelike room including a TV and work desk.
Located on 3rd floor.
Standard Single RoomThe single room includes a private bathroom fitted with a hairdryer. This single room features a flat-screen TV. The unit has 1 bed.
Standard Double RoomThe double room includes a private bathroom equipped with a hairdryer. This double room provides a flat-screen TV.
Single Room with Shared Shower and ToiletThe single room includes a shared bathroom fitted with a hairdryer. This single room offers a flat-screen TV. The unit has 1 bed.
Triple RoomThe unit offers 3 beds.
Guest Reviews
7.4
Good
Location
TM Hotel Dortmund Airport enjoys a highly convenient location for travelers, especially those with early flights or transit needs. The hotel is renowned for its proximity to Dortmund Airport, which can be reached within a 20-25 minute walk, making it an ideal choice for those looking to stay close to the airport. Accessibility is a notable highlight with easy access from the highway and a short walk to the nearby Holzwickede train station, just 11 minutes away.
The surrounding area of Holzwickede offers a peaceful, quiet neighborhood with good infrastructure, including bakeries, shops and various restaurants. Guests have appreciated the central location, close to both public transportation and the city center, allowing for convenient mobility.
Staying at TM Hotel is particularly valued for its balance of comfort and strategic location, offering good value for money. The specific mention of nearby amenities such as a Netto supermarket and a bus stop within walking distance adds to the convenience factor. Whether for a brief overnight stay or a longer visit to the area, this hotel delivers on location, making it a practical choice for travelers.
Breakfast
While 'TM Hotel Dortmund Airport' does not provide breakfast directly, guests can easily find a high-quality bakery just around the corner that opens early in the morning. This nearby bakery offers good breakfast options, making it a convenient alternative for travelers. The location of the hotel is ideal for a night before catching a flight, given its proximity to various dining establishments including a Greek restaurant, a pizza place, a Chinese restaurant and a grocery store.
Rooms
The TM Hotel Dortmund Airport offers a mixed experience, largely characterized by its proximity to the airport, making it convenient for travelers looking to catch early flights. Guests commonly highlight the cleanliness of the rooms, often describing them as very clean and tidy. The rooms are generally spacious with some featuring balconies and basic amenities like coffee machines and refrigerators. Despite some rooms being outdated, they are often deemed appropriate for the price with clean bed linen and functional furniture.
However, several areas show signs of wear and tear, including old furniture and creaky floors. Some rooms suffer from a lack of air conditioning, soundproofing and insufficient water pressure in the showers. Shared bathrooms and occasional reports of stuffy and noisy conditions in the rooms were commonly mentioned downsides. The hallway leading to the rooms was described as dark and noisy, adding to the somewhat run-down ambiance.
Overall, while basic and lacking modern touches, the hotel provides clean and adequate accommodations that serve their purpose for short stays or layovers. With limited staff presence and sometimes outdated furniture, the TM Hotel Dortmund Airport remains a reasonable option primarily for its cleanliness and airport proximity.
Beds
At TM Hotel Dortmund Airport, guests generally appreciate the comfort provided by the beds, frequently noting their soft and cozy nature. Many found the beds to be comfortable with some describing their experience as "super comfortable" or "great bed." There were mentions of thick feather duvets adding to the comfort, contributing to a restful environment.
However, the hotel seems to struggle with consistency in bed quality. Several reviews mentioned the softness of the mattresses, which, while pleasant for some, proved too soft for others, even to the point of discomfort. Instances of sagging mattresses and beds feeling cheap or noisy were noted. A few guests faced inconvenience with the beds ending up as separate single beds instead of a king setup.
Overall, while the majority of guests slept well and found the bedding quite comfortable, the hotel could benefit from addressing the inconsistency and ensuring beds meet a more reliable standard.
Cleanliness
Travelers staying at TM Hotel Dortmund Airport frequently highlight the exceptional cleanliness of the hotel's rooms and facilities. Many reviews commend the rooms for being consistently clean, comfortable and tidy. Guests often report an overall impeccable level of cleanliness with rooms, bathrooms and common areas being well-maintained and spotless.
However, there are occasional mentions of issues with cleanliness and maintenance, particularly in some older sections of the hotel. A few guests have noted outdated furniture, stained carpets and unclean bathrooms, indicating areas where the hotel could benefit from renovation and more thorough cleaning procedures.
Despite these occasional notes, the majority of reviews strongly emphasize the positive cleanliness of the hotel, making it a comfortable and appealing choice for travelers, especially those prioritizing neatness and hygiene in their accommodations.
Staff
The staff at TM Hotel Dortmund Airport received mixed reviews from guests. On the positive side, multiple guests praised the staff for being very polite, friendly and helpful. Descriptions like "kind and helpful," "very nice," and "cordial" appeared frequently. Specific staff members received compliments for their dedication, trustworthiness and quick response to late-night check-ins. Several guests appreciated the easy and flexible check-in and check-out process, noting that the personnel could be accommodating and made the procedures uncomplicated.
However, many guests reported issues with staff availability, mentioning that there was often no one at the reception or on site, even describing instances where there was "no active reception" and they had to ring a bell to get service. Some reviews highlighted the staff's incompetence and inability to speak English or being unhelpful and inconsiderate. Cases were mentioned where guests felt let down or refused help. These varied experiences led to suggestions to avoid the hotel by a few reviewers. Overall, while some guests found the staff pleasant and efficient, others encountered significant issues with accessibility and service.
Wi-Fi
At 'TM Hotel Dortmund Airport,' guests have a mixed experience with the WiFi service. On the positive side, some reviewers noted that the internet worked well and described it as excellent with the added benefit of being free. However, a significant number of visitors expressed dissatisfaction with the WiFi quality. They reported issues such as the WiFi not working at all, being unavailable in certain rooms, having unstable connections and being unable to find the WiFi password upon arrival. The poor internet access sometimes made activities like high-quality video conferences difficult to conduct. While there were positive mentions of good connectivity, the dominant sentiment reflects a need for improvement in the hotel's WiFi services.
Parking
TM Hotel Dortmund Airport receives mostly positive feedback regarding parking. Guests largely report that parking is easy and available without significant issues. Free parking is notably available, including off-street parking and spaces in front of the hotel, making it convenient and hassle-free for visitors. There are mentions of three designated parking spots right behind the hotel. While some visitors mentioned occasional scarcity of parking spaces or the need for public or paid parking nearby, many were satisfied with the ample and free parking options. Overall, parking at TM Hotel Dortmund Airport is generally perceived as sufficient and convenient.
Dog Friendly
TM Hotel Dortmund Airport is recognized for its dog-friendly environment, making it a comfortable stay for pet owners. Reviews consistently highlight it as a pet-friendly hotel, offering accommodations where guests can bring their dogs without facing significant surcharges. Guests have positively noted the provision of dog amenities and appreciate the hotel’s overall dog-friendly atmosphere. However, occasional complaints about dog barking have been mentioned. Despite this, the feedback largely portrays the hotel as a welcoming place for both guests and their dogs.
No, TM Hotel Dortmund Airport doesn't have any pool.
No, a spa isn't available at TM Hotel Dortmund Airport.
Yes, TM Hotel Dortmund Airport welcomes dogs.
Yes, parking facilities are available at TM Hotel Dortmund Airport.