Hotel Bürgerhof

Homburg 49.32707800, 7.33782100 , Bahnhofplatz 14 (Show on Map)
7.3
Good


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Summary of reviewsHotel Bürgerhof receives largely positive reviews from guests with many appreciating its convenient and central location. Situated right next to the Homburg train station and within easy walking distance to the city center and old town, the hotel provides an ideal base for both business and leisure travelers. Its proximity to key areas, the pedestrian zone and the motorway is highly commended, adding to the overall convenience for guests. The availability of parking behind the building is an additional benefit, making it easy to explore the city and beyond.

Guests generally have high praise for the breakfast experience, noting a wide selection of fresh and delicious options with gluten-free accommodations available. While there are some minor criticisms regarding the variety and replenishment of the breakfast buffet, most guests find it more than sufficient and a pleasant aspect of their stay.

Dinner options at Hotel Bürgerhof are limited due to the absence of the operational restaurant and bar, which is due to staff shortages and renovations. This has been a notable inconvenience for guests expecting on-site dining but is offset somewhat by the availability of nearby eateries.

The rooms at Hotel Bürgerhof are praised for their cleanliness, brightness and spaciousness. While some guests note that the decor may be a bit outdated and certain rooms and bathrooms can feel cramped, the overall sentiment is positive regarding cleanliness and functionality. Guests frequently commend the comfortable furnishings and daily cleaning schedules, though occasional maintenance issues like squeaky doors and water faucet problems are mentioned. Despite these minor issues, the value for the price is acknowledged.

Cleanliness is a strong point for Hotel Bürgerhof with many guests highlighting the spotless condition of rooms, bathrooms and facilities. Although there are occasional lapses, such as outdated carpets and minor issues with bathroom grout, the overall impression remains favorable.

The staff at Hotel Bürgerhof are consistently described as friendly, helpful and accommodating, contributing to a warm and welcoming atmosphere. The 24-hour reception is particularly appreciated, though a few reviews cite occasional inconsistencies in service. Overall, the hotel's personnel leave a positive impact on visitors.

While the Wi-Fi service is free, it receives mixed reviews. Guests must obtain separate access codes for each device at reception and some have experienced weak connections or found the signal did not reach their rooms. Improvements in connectivity and accessibility would enhance the guest experience.

Guests appreciate the ample and secure parking facilities at Hotel Bürgerhof, suitable for cars, motorcycles and bicycles. The convenient location and good-sized private parking lot add to the overall positive experience.

The beds receive mixed feedback with some guests finding them comfortable, while others note issues with mattresses being too soft or too hard. Pillows also receive some criticism. Nevertheless, there are positive remarks about the quality of some beds, depending on the specific room or personal preference.

Overall, as a three-star hotel, Hotel Bürgerhof meets expectations, particularly for business trips and training stays. It offers satisfactory amenities, although some lack air conditioning and a fridge. Despite these limitations, the central location and overall positive reviews make it a commendable choice for its category.
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Hotel with Parking
This hotel offers free parking, including secure private enclosed parking spaces in the courtyard (with access via Richard-Wagner-Straße and from the train station), as well as parking directly in front of the hotel.

EV charging stations  


3-Star Hotel
This country-style guest house is located near the train station and Homburg's town center. It offers parking, allows pets, and has a bar and 24-hour front desk. It is a budget-friendly option.

Hotel with EV Charging Stations

Family Friendly Hotel

Dog Friendly Hotel

Room Types
Comfort Single Room This classically decorated room includes a flat-screen TV, a desk and private bathroom with a hairdryer. Some room have a balcony.

Standard Double or Twin Room This classically decorated room includes a TV, desk and private bathroom with a hairdryer.

Standard Triple Room This classically decorated room includes a TV, desk and private bathroom with a hairdryer.

Standard Single Room This classically decorated room includes a TV, desk and private bathroom with a hairdryer.

Comfort Double Room This classically decorated room includes a TV, desk and private bathroom with a hairdryer.

Comfort Triple Room Featuring a seating area with a sofa, this classically decorated room includes a TV, desk and private bathroom with a hairdryer.

Guest Reviews
7.3
Good
Location
Hotel Bürgerhof offers an excellent location for travelers with numerous reviews highlighting its proximity to key places of interest. Situated right next to the Homburg train station, the hotel ensures convenience for those relying on public transportation. Guests appreciate the easy access to the motorway and the pedestrian zone, making it simple to explore the city center and its variety of restaurants. The central location is particularly favorable for quick trips to the old town, which is less than a 10-minute walk away and the Schlossberg Caves are also within close reach.

Whether staying for business or leisure, visitors commend the hotel's strategic position, nestled between the train station and the city center. This setup allows easy walking access to both, providing an optimal base for city visits. The central location, combined with the availability of parking behind the building, adds another layer of convenience. Many reviews note the hotel's simplicity and traditional charm, paired with a favorable price point.

Overall, the hotel’s location is consistently praised for being central, convenient and ideal for accessing various parts of the city and beyond, making it a highly recommended choice for both short and extended stays.

Breakfast
Hotel Bürgerhof offers a generally well-received breakfast experience with many confirming the breakfast as very good, extensive and plentiful. Guests appreciate the wide selection and generous offerings, often describing the assortment as fresh and delicious. Gluten-free options are available and there's gratitude expressed for these accommodations. The breakfast is frequently described as having plenty of options and being more than sufficient with particular enjoyment noted for specific items like super delicious meatballs.

However, there are mixed opinions with some guests noting room for improvement. A few pointed out that the breakfast buffet was not always fully replenished and there was a lack of variety, particularly with bread and seeds. Some also mentioned that the selection could be more imaginative and that the coffee quality could be better. Despite these minor criticisms, for many, the breakfast exceeded expectations and was even called the cherry on top of their stay at the hotel.

Dinner
Hotel Bürgerhof garners mixed feelings when it comes to dining options, primarily due to its closed restaurant. Guests repeatedly emphasized the unfortunate absence of an operational restaurant, attributing the discontinuation to staff shortages and ongoing renovations. The lack of a dinner option within the hotel appears to have been a significant inconvenience for many. While some found the closure understandable, it certainly affected the overall experience for those expecting on-site dining. Moreover, the bar and beer garden were not available, further limiting culinary choices within the premises. Guests seeking dinner might need to explore nearby alternatives.

Rooms
Hotel Bürgerhof offers a range of room options that largely meet guest expectations for cleanliness and functionality. Many guests appreciate the spaciousness and brightness of the rooms with mentions of comfortable furnishings, particularly the use of wood, which adds a natural touch. Despite some feedback about the décor being a bit outdated and the size of some rooms and bathrooms being on the smaller side, the overall cleanliness receives consistent praise.

Rooms are noted for being modern and very clean with some even being described as large and comfortable. The hotel provides good value for the price with simple yet pleasant furnishings that tend to the essential needs of travelers.

Daily cleaning schedules ensure that rooms and bathrooms are maintained to high standards, although occasional lapses in cleanliness and maintenance issues such as squeaky doors and water faucet problems have been mentioned. Some rooms, particularly those described as tiny or small, may feel cramped and the dated decor might not appeal to all guests.

Issues such as poor room ventilation, small shower spaces and inadequate pillow quality were highlighted, but these generally seem to be offset by the polite and helpful staff. Some bathrooms are newly renovated, which balances out the older aspects reported by some guests.

Overall, the majority of guests find the rooms at Hotel Bürgerhof to be a suitable and clean accommodation choice, fulfilling basic functional needs with a number of pleasant, spacious and comfortable options available. The neighborhood, however, has reportedly declined in recent years, which is worth considering for potential visitors.

Beds
The beds at Hotel Bürgerhof offer a mixed experience for guests. While several guests found the mattresses to be very comfortable and praised the overall comfort of the beds, others noted that the mattresses are too soft or too hard with some describing them as sagging or worn-out. There is a recurring mention of the need for mattress replacement due to their current state. Additionally, the pillows received some criticism with guests suggesting they could be better. Despite these concerns, there were still positive remarks about the good quality of some beds, indicating that experiences may vary depending on the specific room or personal preference.

Cleanliness
Hotel Bürgerhof receives generally positive feedback regarding its cleanliness from guests. Many reviewers consistently highlight the hotel's meticulous upkeep, describing the rooms, bathrooms, facilities and gardens as very clean and spotless. The overall impression is that cleanliness is a strong point for this hotel.

Guests appreciated the rooms being super clean, the bathrooms very nice and the hotel being clean from top to bottom. However, it's worth noting a few areas where the hotel could improve. Some guests found minor cleanliness issues such as traces of toothpaste in the bathroom and occasional rough cleaning. In addition, specific concerns were raised over outdated carpets, mold in bathroom grout and proper room ventilation.

Despite these minor criticisms, the overall sentiment is that Hotel Bürgerhof maintains high standards of cleanliness, making it a comfortable and hygienic choice for travelers.

Staff
Hotel Bürgerhof boasts a predominantly warm and welcoming atmosphere driven by its friendly and accommodating staff. Guests frequently commend the very friendly demeanor of the hotel's staff, highlighting their helpfulness and service orientation. The reception with its 24-hour availability, is often remarked upon for its amiable and personalized service. Many reviews note the staff as being particularly supportive and courteous, creating a hospitable environment for visitors.

However, a small number of reviews suggest some inconsistency in service with mentions of occasional unfriendly interactions and areas where administrative skills at the reception could improve. Despite these few criticisms, the general sentiment towards the staff is overwhelmingly positive with guests appreciating the friendly and accommodating nature of the personnel. This welcoming environment is further bolstered by amenities like free parking, contributing to a comfortable and convenient stay.

Wi-Fi
Guests of Hotel Bürgerhof have shared mixed reviews regarding the hotel's Wi-Fi service. While the Wi-Fi is a complimentary amenity, many have noted several limitations. Users must obtain separate WLAN access for each device directly from the reception and information about accessing the Wi-Fi isn't readily available in the rooms. Some guests have experienced a weak connection or found the signal did not reach their rooms at all. There were also mentions of the internet being time-limited and restricted to one device per user. Despite being free, many guests found the overall Wi-Fi performance lacking with some unable to connect successfully. Overall, while the hotel offers free Wi-Fi, improvements in connectivity and ease of access would greatly enhance the guest experience.

Parking
Hotel Bürgerhof offers a range of convenient parking options that have been consistently praised by its guests. The hotel boasts a good-sized, private parking lot situated behind the building, ensuring that parking is both easy and safe. Ample free parking is readily available with sufficient spaces often accessible directly in front of the hotel, particularly at night.

Motorcycle and bicycle enthusiasts will appreciate the secure parking facilities with dedicated spaces in a garage and good storage options. Guests also noted that it is straightforward to park larger vehicles and that the hotel's location makes it easy to find and access the motorway. Overall, the parking experience at Hotel Bürgerhof is both convenient and secure, meeting the needs of various types of travelers.

3 Star
Hotel Bürgerhof is well-suited for business trips and training stays. As a good city hotel, it meets satisfactory expectations, particularly for those attending conferences. Despite some issues with the Wi-Fi, it is a basic but commendable choice for a three star hotel. While some guests were let down by the lack of air conditioning and a fridge, others found it to be a positive experience. Overall, Hotel Bürgerhof can be considered a decent option for its category with a central location that adds to its convenience.


No, Hotel Bürgerhof doesn't have any pool.

No, a spa isn't available at Hotel Bürgerhof.

Yes, Hotel Bürgerhof welcomes dogs.

Yes, parking facilities are available at Hotel Bürgerhof.

No, Hotel Bürgerhof doesn't have a gym.

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