Hyatt Regency Hong Kong, Sha Tin
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Summary of reviewsThe Hyatt Regency Hong Kong, Sha Tin provides a well-rounded and pleasant stay, particularly highlighted by its strategic location, breakfast offerings and room accommodations. Its positioning next to an MTR station ensures seamless public transport, perfect for both business and leisure travelers, while its proximity to the university and scenic surroundings of Tolo Harbour offer a tranquil retreat from Hong Kong's bustling city center. Though the immediate area lacks extensive dining and shopping options, the hotel's location allows for easy access to delivery services and nearby culinary delights in Shatin.
Breakfast at the Hyatt Regency receives high praise for its quality and variety, offering a good selection of Western and Chinese dishes, including dim sum. The coffee stands out as a notable highlight and despite minor areas for improvement such as the inclusion of more continental options and better presentation, it remains a popular choice among guests. However, some found the breakfast area crowded during peak hours and the cost a bit steep.
Dinner experiences are mixed with standout reviews for the fresh seafood buffet and delicious offerings at Sha Tin 18, the hotel's Chinese restaurant. Room service also impresses with its quality and efficiency. However, the overall dining experience fluctuates with some guests mentioning the limited and pricey options.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modernity, making them highly suitable for families. Guests appreciate the large bathrooms, comfortable seating arrangements and modern amenities, though minor maintenance issues and occasional dated decor were noted. The amazing views from the rooms further enhance the stay.
Cleanliness across the hotel is generally commendable with well-maintained facilities and tidy environments. However, some inconsistencies in housekeeping and minor issues with dust and maintenance detract from the overall perception occasionally. Nonetheless, the accommodating and professional staff significantly enhance the guest experience, ensuring a warm and welcoming stay.
The free Wi-Fi service received generally positive feedback for its speed and reliability, though some guests experienced occasional connectivity issues. The gym and pool amenities are standout features with guests complimenting the modern gym equipment and the well-maintained, clean and relaxing pool area, despite occasional maintenance closures and crowding.
For families, the hotel provides a cheerful and comfortable environment with spacious family rooms and facilities that cater well to children, making it a popular choice for family travel. The sleeping arrangements receive mixed reviews with the majority finding the beds comfortable, though a few guests mentioned the beds were too hard or noisy.
Overall, the four-star status of the Hyatt Regency Hong Kong, Sha Tin is well-deserved, offering reasonable pricing and good value for its category. It stands out as a favorable option for both business and leisure travelers, providing suitable amenities for work and relaxation alike. The combination of friendly staff, strategic location and quality facilities make it a solid choice for those visiting Hong Kong.
Categories
Breakfast at the Hyatt Regency receives high praise for its quality and variety, offering a good selection of Western and Chinese dishes, including dim sum. The coffee stands out as a notable highlight and despite minor areas for improvement such as the inclusion of more continental options and better presentation, it remains a popular choice among guests. However, some found the breakfast area crowded during peak hours and the cost a bit steep.
Dinner experiences are mixed with standout reviews for the fresh seafood buffet and delicious offerings at Sha Tin 18, the hotel's Chinese restaurant. Room service also impresses with its quality and efficiency. However, the overall dining experience fluctuates with some guests mentioning the limited and pricey options.
The rooms at the hotel are consistently praised for their spaciousness, cleanliness and modernity, making them highly suitable for families. Guests appreciate the large bathrooms, comfortable seating arrangements and modern amenities, though minor maintenance issues and occasional dated decor were noted. The amazing views from the rooms further enhance the stay.
Cleanliness across the hotel is generally commendable with well-maintained facilities and tidy environments. However, some inconsistencies in housekeeping and minor issues with dust and maintenance detract from the overall perception occasionally. Nonetheless, the accommodating and professional staff significantly enhance the guest experience, ensuring a warm and welcoming stay.
The free Wi-Fi service received generally positive feedback for its speed and reliability, though some guests experienced occasional connectivity issues. The gym and pool amenities are standout features with guests complimenting the modern gym equipment and the well-maintained, clean and relaxing pool area, despite occasional maintenance closures and crowding.
For families, the hotel provides a cheerful and comfortable environment with spacious family rooms and facilities that cater well to children, making it a popular choice for family travel. The sleeping arrangements receive mixed reviews with the majority finding the beds comfortable, though a few guests mentioned the beds were too hard or noisy.
Overall, the four-star status of the Hyatt Regency Hong Kong, Sha Tin is well-deserved, offering reasonable pricing and good value for its category. It stands out as a favorable option for both business and leisure travelers, providing suitable amenities for work and relaxation alike. The combination of friendly staff, strategic location and quality facilities make it a solid choice for those visiting Hong Kong.
Resort with Spa
Provides spa facilities for guests. A resort-style hotel offering a relaxing escape from the city.
Family Friendly Resort
This resort features a large outdoor pool, extensive gardens, and various recreational activities. It offers family-friendly amenities and is located away from the city center, providing a more relaxed environment.
Accessible Resort
Hyatt Regency Hong Kong, Sha Tin is committed to providing equal access and opportunity for individuals with disabilities. They offer accessible routes from the accessible public entrance to various hotel areas, including public restrooms, the registration desk, and guest rooms. Service animals are welcome.
Resort for Honeymoon
Romantic Resort
Resort with Swimming Pool
Outdoor Pool
Resort with Free Wi-Fi
Business Resort
Resort with Gym
Resort with Tennis Courts
4-Star Resort
Resort with Outdoor Pool
Guest Reviews
Hyatt Regency Hong Kong, Sha Tin boasts a highly convenient and strategic location, particularly for those seeking easy access to public transport. Situated right next to an MTR station, guests can access the train directly from the hotel's basement floor, making commutes seamless. The proximity to the university and various academic institutions is beneficial for visitors with academic or business purposes. Additionally, the hotel offers convenient connections to the beautiful Tolo Harbour and nearby cycling and walking paths, providing a scenic and relaxing environment.
Though the hotel is located slightly outside the bustling city center, its location offers a peaceful retreat away from the crowded areas of Hong Kong. This unique geographical position allows guests to explore the New Territories comfortably with accessible transport options facilitating short trips to local attractions. Furthermore, the hotel’s setting near CUHK Health and Business buildings, as well as the Hong Kong Golf Club, makes it an excellent choice for both leisure and business travelers.
While the immediate vicinity lacks a variety of dining and shopping venues, the array of food delivery options compensates for the limited restaurant choices. The nearby Shatin offers great dim sum and other culinary delights, though reservations are recommended. Overall, Hyatt Regency Hong Kong, Sha Tin is a well-located hotel catering to diverse needs, from academic visitors to exploration enthusiasts seeking a tranquil base outside the downtown hustle.
Visitors to the Hyatt Regency Hong Kong, Sha Tin largely commend the breakfast offerings, noting the excellent quality and good selection available. The coffee served is frequently highlighted as particularly good with options for takeaway provided in convenient paper cups. Many guests enjoyed the tasty buffet breakfast, which includes a varied array of both Western and Chinese dishes, including local specialties and dim sum. The breakfast buffet is described as plentiful with many breakfast food choices that cater to different tastes and dietary preferences, including some vegetarian options and a Mediterranean selection.
Despite the generally positive feedback, some guests pointed out several areas for improvement. The breakfast offerings could be more continental and the variety of hot vegetarian food is limited. Furthermore, the breakfast bread and pastry section could improve in quality. While the breakfast is generally described as nice and satisfying, some reviews noted that it could benefit from better presentation.
It's also worth mentioning that the breakfast area can become quite crowded, particularly in the mornings, which may lead to longer wait times. Notably, breakfast service concludes at 10 am sharp, which is a detail visitors should plan around. Cost is another consideration with some reviewers finding the breakfast to be too expensive.
Overall, while there are minor areas where the breakfast experience at Hyatt Regency Hong Kong, Sha Tin could be enhanced, it remains a popular and well-regarded offering among guests.
Dining at the Hyatt Regency Hong Kong, Sha Tin offers a mixed experience with a few standout features. The hotel has two main dining options, which some guests found limited and pricey. The seafood buffet garnered positive remarks for its freshness and deliciousness, although its absence of lobster and oysters on certain nights was noted by a few guests.
Sha Tin 18, the hotel's Chinese restaurant, received high praise for its dim sum and dinner offerings, often highlighted as excellent and delicious. However, opinions on other dining experiences were more varied. The cafeteria's food was described as extremely average by some and the general quality of dinner was a point of contention with comments about it being oily and dry. Nevertheless, room service generally impressed with many guests recommending it for its fantastic and amazing food.
In terms of value, the dinner buffet was often considered expensive with some diners feeling it did not match the quality of other Hyatt locations. Breakfast and buffet offerings, on the other hand, were appreciated for their range and selection. Despite some criticisms, particularly about the overall cost and occasionally inconsistent quality, certain elements like the freshness of ingredients and specific restaurant dishes made dining at the hotel a generally positive experience for many guests.
The Hyatt Regency Hong Kong, Sha Tin receives consistently positive feedback for its room accommodations, praised for their spaciousness, cleanliness and modern aesthetics. Guests frequently mention the large and well-appointed rooms, many of which are deemed big enough to comfortably house a family. The rooms are described as very clean and comfortable with new and stylish decor. Amenities such as large bathrooms, good seating arrangements and modern conveniences like microwaves and coffee machines enhance the stay.
The views from the rooms, whether of the mountains, harbor or cityscape, add to the appeal. Despite some comments about the rooms feeling slightly dated or having minor maintenance issues, the high standards of room cleanliness and comfort remain consistent. The notable spaciousness and thoughtful layout make these accommodations ideal for family use, providing ample living space and even multiple bathrooms in larger suites. The staff’s professionalism and friendliness are also mentioned positively, contributing to an overall favorable experience at the hotel.
The Hyatt Regency Hong Kong, Sha Tin receives mixed feedback when it comes to its beds. Guests frequently praise the comfort of the beds and bedding, often noting the beds as comfortable and the bedding availability as satisfactory. Many have enjoyed a comfortable sleep, appreciating the soundproofing and soft beds on offer. There are mentions of the beds being big and clean, which adds to the positive experience.
On the other hand, some guests have found the beds to be on the harder side with a few mentions of beds being too hard and stiff. Issues like thin blankets, noisy beds and the occasional bedbug sighting have also been pointed out. Some guests reported discrepancies with bed type allocations and noted the lack of foam mattresses and extra blankets. Despite these concerns, the overall impression of the beds leans towards the positive with comfort being a commonly acknowledged trait.
Hyatt Regency Hong Kong, Sha Tin receives commendable feedback regarding its cleanliness with several guests emphasizing the clean and spacious rooms. The hotel offers well-maintained facilities and a generally comfortable and tidy environment. Many reviews highlight the adequate provision of toiletries and well-kept bathrobes and towels. Guests appreciate the cleanliness of the lobby and swimming pool areas, which are described as lovely and well-maintained.
However, there are notable mentions of inconsistency in housekeeping standards. Some guests observed that cleaning is minimal and requires improvement in certain areas. Reports of dust, hair in bathrooms and trash left behind suggest that specific attention to detail is sometimes lacking. There were occasional issues with damp and worn carpets and chipped furniture, impacting the overall perception of cleanliness.
Despite these concerns, the overall positive feedback indicates that the majority of guests find their rooms clean, comfortable and satisfactory for their stay. The hotel’s staff is also praised for being warm and accommodating, which enhances the guest experience even when minor cleanliness issues arise.
The staff at Hyatt Regency Hong Kong, Sha Tin, are frequently praised for their friendliness and professionalism. Guests consistently highlight their experiences with the hotel's kind, polite and attentive team, noting that staff members are always ready to help and offer efficient service. The front desk, restaurant and club floor staff are particularly mentioned for their excellent attitudes and courteous behavior.
The service from the staff is described as both quick and courteous with attentive housekeeping and front desk personnel who are extremely polite. The overall team is recognized for their warm demeanor with several guests specifically appreciating the assistance from team members like Helen and Ophelia from the Guest Relations team.
Despite isolated mentions of minimal staff availability and occasional lapses in service efficiency, the general consensus remains that the staff at Hyatt Regency Hong Kong, Sha Tin, play a significant role in making guests' stays enjoyable. Their cooperative, cheerful and responsible approach ensures that guests feel welcomed and well cared for throughout their visit.
The Wi-Fi at Hyatt Regency Hong Kong, Sha Tin generally receives positive feedback with many guests noting good speed and fast connections, indicating reliable internet service for various needs. However, there are mentions of occasional slow speeds and difficulties connecting devices like iPads. Additionally, some guests pointed out the lack of USB charging ports, which could be inconvenient for travelers needing to charge their devices. Despite these minor issues, the overall service related to Wi-Fi seems satisfactory.
Hyatt Regency Hong Kong, Sha Tin offers impressive gym facilities that are well-equipped with modern machines. Guests find the gym to be very good, providing an enjoyable workout experience. The accessibility and quality of the gym have been consistently praised, making it a great spot for those looking to maintain their fitness routine while traveling. Additionally, the hotel’s recreational amenities are complemented by great pool facilities, enhancing the overall appeal for fitness enthusiasts. Overall, the gym room stands out as a key highlight for hotel guests.
The pool at the Hyatt Regency Hong Kong, Sha Tin generally receives positive feedback from guests. It is often described as great, lovely and amazing with many appreciating the heated, clean and relaxing surroundings. Guests noted that the size of the pool is large enough, though some mentioned it can get crowded. The children's pool was highlighted for its cleanliness. An efficient booking system for the pool allows guests to easily schedule their swim times, although it includes one-hour closure periods between sessions. However, some did express disappointment over occasional maintenance closures and lack of food service in the pool area. Despite these minor drawbacks, the pool remains a highlight for many visitors.
Hyatt Regency Hong Kong, Sha Tin is widely recognized as a family-friendly hotel that offers a great stay for families. Reviews frequently highlight its suitability for family travel with family rooms noted for being spacious and comfortable. Guests applaud the hotel's bright and cheerful environment, emphasizing that children were notably happy during their stay. The hotel's facilities cater well to family needs and it’s deemed an excellent choice for a family staycation or travel with kids.
Guests consistently point out the convenience and satisfaction provided from start till end of their stay. Despite some feedback suggesting the addition of more activities or facilities for families, the overall sentiment remains overwhelmingly positive. The combination of comfortable accommodations and a welcoming atmosphere makes it a popular choice among families, often praised for offering good value at a reasonable price.
Hyatt Regency Hong Kong, Sha Tin offers good value for a four-star hotel with reasonable pricing making it a more affordable option in Hong Kong. The facilities and services are consistent with its four-star rating, providing guests with amenities suitable for a few days of rest. While not at the five-star level, it maintains decent services for a hotel of its category. It stands out as a good choice for travelers seeking medium-priced accommodation with reliable four-star facilities.
Hyatt Regency Hong Kong, Sha Tin offers an array of facilities and services tailored for business travelers. It boasts a convenient location for work, offering good value for money and sufficient amenities for longer-term stays. The hotel provides outstanding assistance with complicated business meetings, enhancing the overall experience for professionals. Business lounges and an executive club lounge are available, receiving positive feedback for their usefulness and ambiance. Additionally, free executive suite upgrades add to the appeal, making it a great choice for business trips.
Despite some opinions that the location isn't ideal for all business needs, convenient transportation options and an overall positive environment for both work and leisure make this hotel a suitable option for businesspeople. The blend of business-friendly amenities and opportunities for relaxation positions Hyatt Regency Hong Kong, Sha Tin as a strong contender for those traveling for work.
The outdoor pool at Hyatt Regency Hong Kong, Sha Tin has received a lot of positive feedback from guests. Many have described it as great, lovely and family-friendly with clean water and well-maintained surroundings. Guests appreciate the heated feature of the pool, making it accessible and relaxing in various weather conditions. The pool environment is noted to be small but efficient and the booking process is easy. However, there have been instances when the outdoor pool was not available due to maintenance. Overall, the outdoor pool is a valued amenity at this hotel, providing a pleasant and relaxing experience for guests.
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Location
Though the hotel is located slightly outside the bustling city center, its location offers a peaceful retreat away from the crowded areas of Hong Kong. This unique geographical position allows guests to explore the New Territories comfortably with accessible transport options facilitating short trips to local attractions. Furthermore, the hotel’s setting near CUHK Health and Business buildings, as well as the Hong Kong Golf Club, makes it an excellent choice for both leisure and business travelers.
While the immediate vicinity lacks a variety of dining and shopping venues, the array of food delivery options compensates for the limited restaurant choices. The nearby Shatin offers great dim sum and other culinary delights, though reservations are recommended. Overall, Hyatt Regency Hong Kong, Sha Tin is a well-located hotel catering to diverse needs, from academic visitors to exploration enthusiasts seeking a tranquil base outside the downtown hustle.
Breakfast
Despite the generally positive feedback, some guests pointed out several areas for improvement. The breakfast offerings could be more continental and the variety of hot vegetarian food is limited. Furthermore, the breakfast bread and pastry section could improve in quality. While the breakfast is generally described as nice and satisfying, some reviews noted that it could benefit from better presentation.
It's also worth mentioning that the breakfast area can become quite crowded, particularly in the mornings, which may lead to longer wait times. Notably, breakfast service concludes at 10 am sharp, which is a detail visitors should plan around. Cost is another consideration with some reviewers finding the breakfast to be too expensive.
Overall, while there are minor areas where the breakfast experience at Hyatt Regency Hong Kong, Sha Tin could be enhanced, it remains a popular and well-regarded offering among guests.
Dinner
Sha Tin 18, the hotel's Chinese restaurant, received high praise for its dim sum and dinner offerings, often highlighted as excellent and delicious. However, opinions on other dining experiences were more varied. The cafeteria's food was described as extremely average by some and the general quality of dinner was a point of contention with comments about it being oily and dry. Nevertheless, room service generally impressed with many guests recommending it for its fantastic and amazing food.
In terms of value, the dinner buffet was often considered expensive with some diners feeling it did not match the quality of other Hyatt locations. Breakfast and buffet offerings, on the other hand, were appreciated for their range and selection. Despite some criticisms, particularly about the overall cost and occasionally inconsistent quality, certain elements like the freshness of ingredients and specific restaurant dishes made dining at the hotel a generally positive experience for many guests.
Rooms
The views from the rooms, whether of the mountains, harbor or cityscape, add to the appeal. Despite some comments about the rooms feeling slightly dated or having minor maintenance issues, the high standards of room cleanliness and comfort remain consistent. The notable spaciousness and thoughtful layout make these accommodations ideal for family use, providing ample living space and even multiple bathrooms in larger suites. The staff’s professionalism and friendliness are also mentioned positively, contributing to an overall favorable experience at the hotel.
Beds
On the other hand, some guests have found the beds to be on the harder side with a few mentions of beds being too hard and stiff. Issues like thin blankets, noisy beds and the occasional bedbug sighting have also been pointed out. Some guests reported discrepancies with bed type allocations and noted the lack of foam mattresses and extra blankets. Despite these concerns, the overall impression of the beds leans towards the positive with comfort being a commonly acknowledged trait.
Cleanliness
However, there are notable mentions of inconsistency in housekeeping standards. Some guests observed that cleaning is minimal and requires improvement in certain areas. Reports of dust, hair in bathrooms and trash left behind suggest that specific attention to detail is sometimes lacking. There were occasional issues with damp and worn carpets and chipped furniture, impacting the overall perception of cleanliness.
Despite these concerns, the overall positive feedback indicates that the majority of guests find their rooms clean, comfortable and satisfactory for their stay. The hotel’s staff is also praised for being warm and accommodating, which enhances the guest experience even when minor cleanliness issues arise.
Staff
The service from the staff is described as both quick and courteous with attentive housekeeping and front desk personnel who are extremely polite. The overall team is recognized for their warm demeanor with several guests specifically appreciating the assistance from team members like Helen and Ophelia from the Guest Relations team.
Despite isolated mentions of minimal staff availability and occasional lapses in service efficiency, the general consensus remains that the staff at Hyatt Regency Hong Kong, Sha Tin, play a significant role in making guests' stays enjoyable. Their cooperative, cheerful and responsible approach ensures that guests feel welcomed and well cared for throughout their visit.
Wi-Fi
Gym
Pool
Family
Guests consistently point out the convenience and satisfaction provided from start till end of their stay. Despite some feedback suggesting the addition of more activities or facilities for families, the overall sentiment remains overwhelmingly positive. The combination of comfortable accommodations and a welcoming atmosphere makes it a popular choice among families, often praised for offering good value at a reasonable price.
4 Star
Business
Despite some opinions that the location isn't ideal for all business needs, convenient transportation options and an overall positive environment for both work and leisure make this hotel a suitable option for businesspeople. The blend of business-friendly amenities and opportunities for relaxation positions Hyatt Regency Hong Kong, Sha Tin as a strong contender for those traveling for work.
Outdoor Pool
Yes, Hyatt Regency Hong Kong, Sha Tin has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hyatt Regency Hong Kong, Sha Tin.
No, Hyatt Regency Hong Kong, Sha Tin doesn't allow dogs.
No, parking facilities aren't available at Hyatt Regency Hong Kong, Sha Tin.
Yes, Hyatt Regency Hong Kong, Sha Tin has a gym.
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