Sansuikan Kawayu Matsuya
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Summary of reviewsSansuikan Kawayu Matsuya is widely praised for its prime location, which offers easy access to public transport and proximity to the peaceful riverside onsen, especially beneficial for Kumano Kodo hikers. Guests appreciate the serene river and mountain views and the tranquil environment provided by the quiet rooms. The hotel's great value for its price, alongside shared onsen access with the nearby Midoriya Hotel, enhances the overall guest experience.
Compliments extend to the breakfast offerings, often included with dinner, featuring a delicious and varied buffet. Notable items like porridge and black pickled daikon receive special mentions. Despite breakfast ending early, the staff’s friendliness adds to the positive dining experience. Complementary meals at affiliated hotels, such as Midoriya, also contribute to guests' enjoyment.
Dinner at Sansuikan Kawayu Matsuya is celebrated for its quality and value. The buffet dinner receives high praise for its lavish spread and specific dishes like grilled sweetfish and bonito tataki. Some guests enjoy a unique dining experience with the open-air bath, even spotting fireflies at night. While availability can be inconsistent, resulting in guests dining at sister facilities, the food quality remains commendable.
Rooms offer functional accommodations with picturesque river views. However, issues with cleanliness, such as musty smells, dirty bedding and dusty corners, are frequent. Despite these drawbacks, some single occupancy rooms are noted to be spacious and comfortable and the views provide a pleasant aspect for guests.
Cleanliness is a mixed area with several guests pointing out dirty carpets, stained sheets and mold in rooms, though the friendly and helpful staff often offset these concerns. Staff professionalism is generally highlighted with praise for their English communication skills and proactive assistance with transportation and reservations. Yet, some guests found the daytime staff less approachable and reported instances of unpermitted room entry.
The beds receive mixed reviews with many finding the futon beds comfortable due to extra soft mattresses. However, issues with space, cleanliness and the firmness of futons, along with uncomfortable bean pillows, were noted. Despite these issues, the overall comfort of the beds is generally well-received.
In summary, while Sansuikan Kawayu Matsuya excels in location, dining experiences and staff professionalism, improvements in room cleanliness and bed arrangements could significantly enhance guest satisfaction. The picturesque setting and access to natural onsen facilities make it a recommended choice for those seeking a peaceful and convenient stay.
Compliments extend to the breakfast offerings, often included with dinner, featuring a delicious and varied buffet. Notable items like porridge and black pickled daikon receive special mentions. Despite breakfast ending early, the staff’s friendliness adds to the positive dining experience. Complementary meals at affiliated hotels, such as Midoriya, also contribute to guests' enjoyment.
Dinner at Sansuikan Kawayu Matsuya is celebrated for its quality and value. The buffet dinner receives high praise for its lavish spread and specific dishes like grilled sweetfish and bonito tataki. Some guests enjoy a unique dining experience with the open-air bath, even spotting fireflies at night. While availability can be inconsistent, resulting in guests dining at sister facilities, the food quality remains commendable.
Rooms offer functional accommodations with picturesque river views. However, issues with cleanliness, such as musty smells, dirty bedding and dusty corners, are frequent. Despite these drawbacks, some single occupancy rooms are noted to be spacious and comfortable and the views provide a pleasant aspect for guests.
Cleanliness is a mixed area with several guests pointing out dirty carpets, stained sheets and mold in rooms, though the friendly and helpful staff often offset these concerns. Staff professionalism is generally highlighted with praise for their English communication skills and proactive assistance with transportation and reservations. Yet, some guests found the daytime staff less approachable and reported instances of unpermitted room entry.
The beds receive mixed reviews with many finding the futon beds comfortable due to extra soft mattresses. However, issues with space, cleanliness and the firmness of futons, along with uncomfortable bean pillows, were noted. Despite these issues, the overall comfort of the beds is generally well-received.
In summary, while Sansuikan Kawayu Matsuya excels in location, dining experiences and staff professionalism, improvements in room cleanliness and bed arrangements could significantly enhance guest satisfaction. The picturesque setting and access to natural onsen facilities make it a recommended choice for those seeking a peaceful and convenient stay.
Ryokan with Parking
This ryokan provides parking for guests, offering a traditional experience with the added benefit of parking facilities.
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Guest Reviews
Guests of Sansuikan Kawayu Matsuya frequently commend its prime location. The hotel is conveniently situated near bus stops, making it accessible for those relying on public transport, which is a boon for travelers embarking on early morning itineraries or navigating the Kumano Kodo hike. Its positioning by the river not only offers stunning, serene views but also provides proximity to the natural riverside onsen, a much-appreciated relaxing experience after a day of hiking.
Reviewers highlight the peaceful environment, noting the quiet rooms that offer scenic vistas of the river and surrounding mountains. The hotel’s connection to the nearby Midoriya Hotel enhances the experience through shared access to additional onsen facilities, extending the relaxation options for guests.
The overall sense is that Sansuikan Kawayu Matsuya offers great value for its price, especially considering the favorable location and functional amenities. The picturesque setting and easy access to onsen facilities remain standout features, making it a recommended choice for those seeking a tranquil stay with convenient transport links and natural beauty.
Guests at Sansuikan Kawayu Matsuya have repeatedly praised the breakfast offerings. Many found the breakfast to be delicious and good value, often included in the price along with dinner. The buffet style provides an abundant selection with specific mentions of tasty items like porridge and black pickled daikon. Despite some comments about the breakfast being a bit early, finishing at 9, the overall reception is positive. Guests also experienced breakfasts at nearby affiliated hotels, such as Midoriya, noting their delicious and varied options, sometimes enjoyed with a great view. The staff’s friendliness was another appreciated aspect, enhancing the overall dining experience. While some took a lunchbox option due to early departures, the general sentiment is that both the quality and variety of the breakfast offerings are commendable, making it a satisfying start to the day.
Sansuikan Kawayu Matsuya offers a memorable dining experience characterized by quality and value. Guests frequently highlight the buffet dinner, praising its lavish spread and great value for money. Not only are the meals at Sansuikan well-regarded, but the open-air bath also adds a unique touch with some even witnessing fireflies at night.
It’s also noted that while dinner and breakfast receive positive remarks, availability can sometimes be an issue, prompting guests to enjoy meals at sister facilities or other locations where the food quality remains commendable. Specific dishes like grilled sweetfish, bonito tataki and seaweed tsukudani are often singled out for their exquisite taste.
Although some repeat visitors felt there had been a slight decline compared to previous visits, the overall sentiment towards meals, including lunch, remains enthusiastic. Booking in advance for dining in the main building is recommended to ensure a seamless experience. The consistency of the dinner buffet over multiple nights is also noted, suggesting a reliable standard in the culinary offerings.
Sansuikan Kawayu Matsuya presents a blend of functional accommodations and picturesque views, especially of the river, making it a quietly situated retreat. While the rooms are not luxurious and tend to be quite small, they serve well as basic sleeping quarters. Some rooms meet expectations in size and offer a futon style which can be relaxing.
However, cleanliness appears to be a recurring issue with reports of musty smells, dirty bedding and dusty corners. The interior decor feels old and tired with peeling wallpaper and an overall aged appearance. A few guests noted the disturbing noise from the iron door switches and other guests, impacting the tranquility.
The hotel comprises multiple buildings with some offering indoor hot springs, although these are small and old. There is no meal service on-site, which could be a drawback for some. Despite these challenges, certain single occupancy rooms were found to be spacious and comfortable. The functional nature of the rooms along with the advantageous views remain positive aspects for potential guests seeking a no-frills stay amidst scenic surroundings.
At Sansuikan Kawayu Matsuya, guest opinions on the beds present a mixed picture. Many visitors appreciated the comfort and cleanliness of the bedding, noting the futon beds were quite comfortable owing to the extra soft mattress provided. This ensured a surprisingly good sleeping experience for several guests. However, some noted issues with room space, as the beds took up significant floor area, making it a bit challenging to manage large pieces of luggage.
On the less positive side, a few guests found the tatami mattresses and futons to be less than ideal, mentioning them as either dirty, damp or even moldy. The firmness of the futons was a drawback for some and the bean pillows received mixed feedback with some finding them uncomfortable. Despite these issues, the general agreement indicates that while the beds provide a comfortable night's sleep, overall room cleanliness and bed arrangement could use some improvement.
Sansuikan Kawayu Matsuya unfortunately receives mixed feedback regarding cleanliness. Many guests found the rooms in need of improvement with common issues including dirty carpets, cobwebs and dust in several areas. Bedding cleanliness was frequently criticized with some guests noting stained sheets and dirty futons. The state of the public baths and common areas was also found lacking with complaints about the smell of stagnant water and general dilapidation. Some rooms had mold and visible dust, contributing to an overall sense that cleaning practices were insufficient. However, the friendly and helpful staff remained a consistent positive, offering clear guidance to guests. Despite some rooms being clean, the general consensus was that the hotel's sanitation requires significant enhancement.
Guests have varied experiences with the staff at Sansuikan Kawayu Matsuya, but overall, many commend the staff's professionalism and helpfulness. Key highlights include the front desk's ability to communicate in English, detailed explanations provided by staff members and their proactive attitude in assisting with transportation and dinner reservations. The shuttle service adds convenience to the guests' stay and employees are often described as friendly, warm and enthusiastic.
However, there are mentions of mixed experiences regarding the staff's demeanor. Some guests note that the daytime staff appeared less friendly compared to the evening staff, who were more approachable. The service at the Green Pavilion stands out with staff efforts to resolve customer difficulties being appreciated. Positive interactions in the cafeteria, where female staff were cheerful and pleasant, also contribute to positive reviews.
There are some negative remarks about staff behavior with instances of entering rooms without permission and poor responses to complaints. A few guests felt that the front desk's service was inadequate and noted unfriendly behavior. Despite these criticisms, many guests still found the overall engagement with the staff to be professional and courteous.
Location Show Map
Location
Reviewers highlight the peaceful environment, noting the quiet rooms that offer scenic vistas of the river and surrounding mountains. The hotel’s connection to the nearby Midoriya Hotel enhances the experience through shared access to additional onsen facilities, extending the relaxation options for guests.
The overall sense is that Sansuikan Kawayu Matsuya offers great value for its price, especially considering the favorable location and functional amenities. The picturesque setting and easy access to onsen facilities remain standout features, making it a recommended choice for those seeking a tranquil stay with convenient transport links and natural beauty.
Breakfast
Dinner
It’s also noted that while dinner and breakfast receive positive remarks, availability can sometimes be an issue, prompting guests to enjoy meals at sister facilities or other locations where the food quality remains commendable. Specific dishes like grilled sweetfish, bonito tataki and seaweed tsukudani are often singled out for their exquisite taste.
Although some repeat visitors felt there had been a slight decline compared to previous visits, the overall sentiment towards meals, including lunch, remains enthusiastic. Booking in advance for dining in the main building is recommended to ensure a seamless experience. The consistency of the dinner buffet over multiple nights is also noted, suggesting a reliable standard in the culinary offerings.
Rooms
However, cleanliness appears to be a recurring issue with reports of musty smells, dirty bedding and dusty corners. The interior decor feels old and tired with peeling wallpaper and an overall aged appearance. A few guests noted the disturbing noise from the iron door switches and other guests, impacting the tranquility.
The hotel comprises multiple buildings with some offering indoor hot springs, although these are small and old. There is no meal service on-site, which could be a drawback for some. Despite these challenges, certain single occupancy rooms were found to be spacious and comfortable. The functional nature of the rooms along with the advantageous views remain positive aspects for potential guests seeking a no-frills stay amidst scenic surroundings.
Beds
On the less positive side, a few guests found the tatami mattresses and futons to be less than ideal, mentioning them as either dirty, damp or even moldy. The firmness of the futons was a drawback for some and the bean pillows received mixed feedback with some finding them uncomfortable. Despite these issues, the general agreement indicates that while the beds provide a comfortable night's sleep, overall room cleanliness and bed arrangement could use some improvement.
Cleanliness
Staff
However, there are mentions of mixed experiences regarding the staff's demeanor. Some guests note that the daytime staff appeared less friendly compared to the evening staff, who were more approachable. The service at the Green Pavilion stands out with staff efforts to resolve customer difficulties being appreciated. Positive interactions in the cafeteria, where female staff were cheerful and pleasant, also contribute to positive reviews.
There are some negative remarks about staff behavior with instances of entering rooms without permission and poor responses to complaints. A few guests felt that the front desk's service was inadequate and noted unfriendly behavior. Despite these criticisms, many guests still found the overall engagement with the staff to be professional and courteous.
No, Sansuikan Kawayu Matsuya doesn't have any pool.
No, a spa isn't available at Sansuikan Kawayu Matsuya.
No, Sansuikan Kawayu Matsuya doesn't allow dogs.
Yes, parking facilities are available at Sansuikan Kawayu Matsuya.
No, Sansuikan Kawayu Matsuya doesn't have a gym.
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