The Basingstoke Hotel has mixed reviews with some guests enjoying their stay while others had less satisfactory experiences. The hotel's location is well situated for a variety of needs and guests appreciate the amenities such as the gym and breakfast served each morning. However, some guests noted that the hotel is slightly outdated. The quality of the rooms was varied with some guests having a satisfactory stay and others noting serious issues with their accommodations. The cleanliness of the hotel could benefit from some updates and improvements. The staff received mixed reviews with some guests praising their helpfulness and accommodating nature, while others found them unhelpful or rude. The hotel's WiFi policy left some guests feeling let down and inconvenienced. The leisure areas were deemed very comfortable, but some guests were disappointed with the lack of beauty services and the fact that the pool and gym came at an extra cost. The condition of the beds was also mixed with some guests praising their comfort while others mentioned feeling springs poking from their mattresses.
Raven Hotel by Greene King Inns is a commendable choice for travelers, thanks to its prime location and an array of positive attributes. Strategically positioned, it is ideal for both car and public transport users, offering easy access to the train station, M3 motorway and local attractions. Guests appreciate the hotel's convenience, including ample free parking and the added benefit of a nearby supermarket.
The breakfast experience at the hotel is predominantly praised for its quality and variety with many guests enjoying the English and continental options. While there are occasional criticisms regarding food temperature, most guests find the breakfast satisfying and plentiful, further enhanced by the friendly, helpful staff.
Dinner options impress guests with delicious, high-quality meals served in the attached pub and restaurant. Despite minor delays and ambiance concerns, the generous portions, good value for money and excellent service create a positive dining experience.
Guests generally find the rooms spacious, comfortable and clean. The beds, in particular, are often described as extremely comfortable, contributing to restful stays. While some reviews mention the need for refurbishment and specific issues like dated decor, the overall ambiance remains cosy and well-maintained.
Cleanliness is another strong suit with many guests describing their rooms and the hotel as very clean and tidy. The staff's friendliness and efficiency significantly enhance the overall experience, consistently earning high praise across interactions.
However, the hotel's free Wi-Fi receives frequent complaints due to its unreliability, causing inconvenience for guests needing stable internet. Family accommodations offer mixed reviews with positive mentions of large rooms and accommodating staff, but concerns about accessibility and cleaning need addressing.
In summary, Raven Hotel by Greene King Inns offers a comfortable and cost-effective stay, highlighted by its excellent location, friendly staff and well-received dining options. Despite some areas requiring updates, the hotel's overall appeal and convenience make it a popular choice for various travelers.
Situated close to the Tylney Park Golf Club, this romantic hotel is set in a grand Victorian mansion, 6.6 miles from Basingstoke.
Summary of reviews
Tylney Hall Hotel is a top-quality country house with amazing surroundings, making it the perfect location for a relaxing and picturesque retreat. The breakfast is highly recommended with guests labelling it as fabulous and delicious, while the dinner experience is mixed. Though some of the dishes were terrible, some were exquisite and guests found the dining room to be beautiful. Rooms are an excellent mix of historical charm and modern facilities with comfortable and clean accommodations available. Staff is incredible, attentive and friendly, although there were rare instances of inexperience or rudeness. Spa and pool facilities are satisfactory, but the indoor spa area is small with subpar amenities. However, the outdoor pool is an excellent choice to relax and unwind. Luxury is the name of the game here with the building exuding timeless elegance and charm. Overall, Tylney Hall Hotel offers an enchanting and romantic getaway, a perfect place for a couples weekend escape.
The Elvetham Hotel is widely commended for its enchanting location in the serene English countryside, offering a tranquil and picturesque retreat. The vast, meticulously maintained grounds and historical architecture provide a memorable backdrop for leisurely walks and restful getaways. Guests appreciate the hotel's accessibility from London and nearby major routes, making it an ideal spot for various purposes, including events, weddings and leisure stays. The beautiful setting, combined with the manor's grandeur and lush gardens, creates a rejuvenating 'away from it all' atmosphere, complemented by the convenience of nearby dining and sightseeing options.
Breakfast at The Elvetham Hotel garners significant praise for its variety and quality, particularly the fresh and delicious offerings available in a buffet style. Guests enjoy the picturesque conservatory and winter garden settings for their meals, further enhancing the experience. Despite occasional service hiccups during peak times, the friendly staff and overall quality of the breakfast contribute to a largely positive morning experience.
Dinner receives mixed reviews but is overall positively viewed for the superb and tasty meals served in an atmospheric dining environment. Some concerns are noted about limited menu options, pricing and service speed, but the high quality and taste of the food often leave guests satisfied. Booking ahead is advised to ensure a smooth dining experience.
Rooms at the hotel vary in quality with many spacious, well-decorated and exuding historical charm, while some in annex buildings may lack character and need refurbishment. Cleanliness is generally maintained to high standards, though occasional lapses are mentioned in specific areas like closets and corridors. Comfortable beds and luxurious bathrooms enhance the guest stay, though temperature control and noise levels can be inconsistent.
The staff at The Elvetham Hotel are frequently praised for their friendliness, helpfulness and professionalism, creating a welcoming and pleasant environment. Although some guests report occasional unprofessional behavior during peak periods, the staff's accommodating nature typically leaves a positive impression.
WiFi reliability is a hit-or-miss experience with some guests noting strong, stable connections suitable for remote work, while others face issues with speed and intermittent connectivity. Management's willingness to resolve concerns helps mitigate some frustrations.
Tennis enthusiasts appreciate the well-maintained courts within the hotel's beautiful grounds, although better communication regarding equipment availability would enhance the experience. Parking is generally hassle-free with ample secure spaces available, despite minor challenges in specific areas and for late arrivals.
Families find The Elvetham Hotel accommodating with spacious rooms, friendly staff and facilities such as playgrounds and essential services for young children. Some minor inconveniences, such as limited activities for kids and noise issues, suggest a mixed suitability for longer family stays.
Overall, The Elvetham Hotel offers a historical, picturesque and largely comfortable experience with high praise for its location, breakfast and staff, while showing room for improvement in dining options, WiFi reliability and room consistency.
The Wellington Arms - Basingstoke-Reading has received glowing reviews across various categories, making it a standout choice for travelers seeking a comfortable and enjoyable stay. Its fantastic location, surrounded by picturesque country parks and walking areas, offers a serene and quiet environment despite being conveniently close to the A33 and various local sites. The property is spotlessly clean and sympathetically refurbished with the friendly staff enhancing the overall experience.
Guests highly praise the breakfast at The Wellington Arms - Basingstoke-Reading, which offers a comprehensive and extensive array of tasty options, including fresh fruit, cooked-to-order hot dishes and a variety of bakery items. The use of local ingredients and the ability to cater to all dietary requirements add to the quality of the dining experience. Despite minor issues such as undrinkable coffee or occasional shortages, the breakfast stands out as a significant highlight of the stay.
Dinner at the hotel's restaurant also receives high acclaim for its quality and taste with diners frequently praising the evening meals as brilliant and delicious. The superb environment and friendly staff contribute to an exceptional dining experience, even though some guests desire a more exciting menu selection.
The rooms at The Wellington Arms - Basingstoke-Reading are celebrated for their comfort, cleanliness and modern yet charming decor. Guests appreciate the spacious layouts, well-presented interiors and thoughtful amenities, such as high-quality toiletries, tea and coffee facilities and pet-friendly provisions. Beds are generally described as extremely comfortable, contributing to an overall restful stay.
Impeccable cleanliness throughout the property is a recurring theme, further emphasized by the stylish decor and attention to detail that creates a tranquil and welcoming atmosphere. Compliments for the diligent housekeeping staff and the clean, comfortable accommodations are frequent.
The exceptional staff at The Wellington Arms - Basingstoke-Reading are often described as lovely, friendly and helpful. Their warm demeanor and commitment to guest satisfaction, including going the extra mile for early check-ins and accommodating requests, significantly enhance the overall experience.
The hotel is also highly recommended for pet owners, thanks to its dog-friendly environment, complete with specific amenities for pets and a welcoming atmosphere. Despite minor drawbacks, such as the lack of a lift or occasional animal odor, the hotel’s high standards of cleanliness, attentive service and excellent amenities make it a highly recommended choice for travelers.
The Hampshire Court Hotel & Spa is a convenient location for those looking for easy access to shops and amenities with many guests describing it as great and perfect. The breakfast and dinner experiences varied from guest to guest with some finding the food enjoyable and others feeling it was poor or lacking options. The rooms are comfortable and clean, although some areas could use a revamp. The cleanliness of the hotel received mixed reviews with some guests praising it and others finding it lacking. The staff received mixed reviews with some being helpful and friendly and others lacking training. The spa and gym facilities were generally regarded as excellent, although some areas could use updating. The pool was a nice feature of the hotel, although some guests experienced difficulties with ongoing maintenance work. The hotel provides ample parking and comfortable beds, although some guests felt that it did not live up to its 4-star rating. Overall, the Hampshire Court Hotel & Spa is a decent choice for those looking for a comfortable stay with good leisure facilities.
The Casa Hotel, Sure Hotel Collection by Best Western, is frequently praised for its convenient and beautiful location. Nestled on the outskirts of Yateley and surrounded by forests and country settings, the hotel offers a serene retreat with easy access to Farnborough, major motorways and local attractions. Guests appreciate the quiet ambiance, lovely grounds and strong mobile phone reception, making it an ideal base for leisure, business or family visits.
Breakfast at the hotel receives mixed reviews. While some guests enjoy the variety and quality of the breakfast options, others criticize the temperature and limited choices of the food. The service is often praised for attentiveness, but occasional organizational issues and perceived poor value for money are noted.
The hotel's Italian restaurant is a standout feature, receiving high praise for its delicious and high-quality meals. Guests appreciate the friendly staff and unique dining experiences like outdoor heated dining pods. Although a few guests found the food overpriced or not meeting their expectations, the majority were very satisfied with their dining experience.
Rooms at The Casa Hotel are generally lauded for their spaciousness, cleanliness and comfort. Guests enjoy the large, comfortable beds and modern amenities. However, some rooms are described as dated with occasional issues like low water pressure and mold. Yet, the overall sentiment is positive with many finding the rooms adequate for their needs.
Cleanliness is a strong point for the hotel with guests frequently mentioning well-maintained and tidy spaces. Some minor issues are noted, such as dirty valances and dated decor, but the general feedback highlights a clean and comfortable environment.
The staff at The Casa Hotel consistently receive high marks for their friendliness and helpfulness. Guests appreciate the warm reception and attentive service throughout their stay, contributing significantly to a positive overall experience.
Free wifi is another feature with mixed reviews. While many guests appreciate the good speed and reliability, others report poor performance and disruptions, particularly in rooms.
Parking at the hotel is generally convenient with ample free spaces available. However, during peak times or events, parking can become limited but remains a largely positive aspect for most guests.
The Casa Hotel is noted for its family-friendly environment, offering a welcoming atmosphere for guests with children. Despite the relatively small size of family rooms, connecting room options and the proximity to local family events make it a favorable choice for family stays.
Beds at the hotel are mostly praised for comfort with many guests enjoying restful nights. However, there are occasional complaints about uncomfortable or noisy beds, although the general sentiment leans positive.
As a three-star hotel, The Casa Hotel-Yateley combines cleanliness and value, providing a satisfactory stay for budget-conscious travelers. The décor is often described as dated, but the hotel meets basic expectations for many guests.
Accessibility at the hotel is generally good with facilities like a lift and accessible bathrooms. However, the numerous stairs can be challenging for guests with severe mobility issues, indicating some room for improvement in this area.
Lastly, the historic charm of The Casa Hotel, dating back to the 16th century, adds a unique and enriching experience for guests interested in history and architecture with its characterful building and well-preserved aesthetics.