Holiday Inn Birmingham - Hoover by IHG
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Summary of reviewsHoliday Inn Birmingham - Hoover by IHG, enjoys consistent praise for its prime location, situated conveniently near shops, restaurants and major highways. Guests appreciate the ambiance of the area, making it an ideal choice for various types of visits. The hotel receives high marks for cleanliness, particularly in the rooms and bathrooms. The presence of an indoor pool and a nearby bar add to the convenience and overall positive experience.
The breakfast offerings at the hotel garner mixed reviews. While many guests find the spread generous, tasty and well-prepared, others express concerns about the cost with some feeling it should be complimentary. Operational hiccups like late service and missing pre-paid breakfast cards were noted by a few. Nevertheless, the breakfast is generally a pleasant start to the day for most.
Rooms at the hotel are frequently described as spacious, comfortable and well-maintained with particular praise for the cleanliness and comfort of the beds and pillows. However, some guests mentioned stained carpets and unmet expectations regarding certain amenities. Despite these minor issues, the overall room experience is positive, enhanced by unique features like in-room jacuzzi tubs and excellent coffee.
Cleanliness is a standout aspect of the hotel with guests consistently noting the well-maintained facilities. Minor issues such as stained carpets are overshadowed by the overall high standards of hygiene throughout the property. The lobby and common areas are described as neat and tidy, further contributing to the hotel's appeal.
The staff at the hotel receive overwhelmingly positive feedback, often described as amazing, courteous and professional. Their friendliness and willingness to assist significantly enhance the guest experience with specific commendations for individuals like Zelda at the front desk. The team's adherence to COVID-19 precautions adds to the sense of safety and hospitality.
While the indoor pool has some drawbacks, such as being smaller than expected and occasionally not heated as advertised, it remains a convenient amenity. Guests also have access to rooms with jetted tubs, providing alternate relaxation options.
The beds are a high point for many, described as very comfortable with clean sheets. Though a few guests found them too high or hard, the majority lauded the beds for contributing to a restful stay.
Overall, Holiday Inn Birmingham - Hoover by IHG, provides a comfortable and convenient stay with commendable cleanliness, friendly staff and a prime location enhancing the guest experience.
Categories
The breakfast offerings at the hotel garner mixed reviews. While many guests find the spread generous, tasty and well-prepared, others express concerns about the cost with some feeling it should be complimentary. Operational hiccups like late service and missing pre-paid breakfast cards were noted by a few. Nevertheless, the breakfast is generally a pleasant start to the day for most.
Rooms at the hotel are frequently described as spacious, comfortable and well-maintained with particular praise for the cleanliness and comfort of the beds and pillows. However, some guests mentioned stained carpets and unmet expectations regarding certain amenities. Despite these minor issues, the overall room experience is positive, enhanced by unique features like in-room jacuzzi tubs and excellent coffee.
Cleanliness is a standout aspect of the hotel with guests consistently noting the well-maintained facilities. Minor issues such as stained carpets are overshadowed by the overall high standards of hygiene throughout the property. The lobby and common areas are described as neat and tidy, further contributing to the hotel's appeal.
The staff at the hotel receive overwhelmingly positive feedback, often described as amazing, courteous and professional. Their friendliness and willingness to assist significantly enhance the guest experience with specific commendations for individuals like Zelda at the front desk. The team's adherence to COVID-19 precautions adds to the sense of safety and hospitality.
While the indoor pool has some drawbacks, such as being smaller than expected and occasionally not heated as advertised, it remains a convenient amenity. Guests also have access to rooms with jetted tubs, providing alternate relaxation options.
The beds are a high point for many, described as very comfortable with clean sheets. Though a few guests found them too high or hard, the majority lauded the beds for contributing to a restful stay.
Overall, Holiday Inn Birmingham - Hoover by IHG, provides a comfortable and convenient stay with commendable cleanliness, friendly staff and a prime location enhancing the guest experience.
Family Friendly Hotel
This Holiday Inn offers family-friendly amenities such as a pool and on-site dining. Its location provides convenient access to attractions in the Hoover area.
Hotel with Swimming Pool
This hotel enjoys praise for its prime location, situated conveniently near shops, restaurants and major highways. The hotel has an indoor pool.
Heated Pool Indoor Pool
Business Hotel
This hotel provides standard business amenities, including meeting rooms and a business center. It also provides reliable service and is centrally located.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers handicapped parking. It features nine accessible rooms, including standard rooms with mobility accessible tubs or roll-in showers. Accessible routes are provided to the pool, business center, and three meeting rooms, with ADA compliant lifts available.
Hotel with Gym
The Holiday Inn provides a fitness center. The hotel offers standard equipment for travelers seeking to maintain their exercise habits.
3-Star Hotel
This hotel offers a bar and is located in Hoover. The hotel is known for its cleanliness, friendly staff, and convenient location. It offers soundproof rooms and large rooms.
Hotel for Honeymoon
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Holiday Inn Birmingham - Hoover by IHG, boasts an enviable location that guests consistently praise. Nestled conveniently close to shops, restaurants and major highways, it provides easy access whether visitors are attending local events, visiting friends or on a work trip. The area around the hotel is noted for its pleasant ambiance, further enhancing the overall experience. Additionally, the hotel is celebrated not just for its prime location but also for its cleanliness. Guests find the rooms comfortable and many appreciate the presence of an indoor pool. The proximity to a bar adds an extra layer of convenience for those looking to unwind after a day of activities.
Holiday Inn Birmingham - Hoover by IHG, offers a mixed experience when it comes to breakfast. Guests praised the breakfast for being a good spread, generous and well-planned. The breakfast was frequently described as tasty, delicious and hot with particular mentions of it being fresh and filling. Some guests were delighted by the unexpected quality and quantity of the food, calling it amazing and excellent.
On the less positive side, there were concerns regarding the cost of breakfast with several guests expecting it to be included in their stay, feeling it was overpriced for what was offered. Some guests encountered operational issues such as late service, incorrect food labels and pre-paid breakfast cards not being provided upon check-in.
Ultimately, while many found the breakfast to be a pleasant and satisfying start to their day, others felt it should be complimentary or more reasonably priced for what was available.
Holiday Inn Birmingham - Hoover by IHG offers spacious and comfortable rooms that many guests have found to be consistently clean and well-maintained. Positive remarks frequently highlight the cleanliness of not only the rooms but also the bathrooms, making it a reliable choice for those prioritizing hygiene.
Guests particularly appreciated the comfort of the beds and pillows with some finding it hard to leave them in the morning. The rooms are generally described as nice and quiet, contributing to a restful stay.
However, there are a few areas where the hotel could improve. Some guests noted that the carpets appeared stained and in need of replacement. Additionally, not all amenities met expectations, such as the indoor pool not being heated as advertised and the absence of essential items like pens and writing pads on the desks.
Despite these issues, the overall impression of the rooms is positive with many guests praising the spaciousness and comfort provided. The hotel's cleanliness and the friendliness of the staff make it a commendable choice for a stay in Birmingham. Additionally, unique touches like in-room jacuzzi tubs and great coffee add to the overall pleasant experience. However, guests should be aware of some inconsistencies in room maintenance and amenities.
The Holiday Inn Birmingham - Hoover by IHG, generally receives positive feedback regarding the comfort of its beds. Many guests describe the beds as comfortable or even super comfortable with clean sheets complementing the overall experience. However, there are a few mentions of the beds being too high and too hard for some guests, particularly shorter individuals. Despite these occasional critiques, the majority of reviews highlight the beds as a strong point in terms of comfort, contributing to a pleasant stay for most visitors. Additionally, cleanliness in both the rooms and bathrooms is consistently praised.
Holiday Inn Birmingham - Hoover by IHG, is consistently praised for its high standards of cleanliness. Guests frequently comment on the clean and up-to-date facilities, highlighting the comfort and convenience of their stay. The rooms and bathrooms are noted to be particularly clean and comfortable, contributing to a restful experience with cozy beds.
Though some mention minor issues like stained carpets, the overall impression is one of a well-maintained environment. The lobby and broader hotel areas are described as neat and tidy with exceptional and pleasant staff enhancing the positive atmosphere. Convenient parking and quiet surroundings also add to the appeal.
Despite a few isolated complaints, such as a false fire alarm and a non-heated pool, the hotel remains commendable for its cleanliness and comfort with nice touches like an outdoor fire pit and a well-functioning whirlpool tub. Guests appreciate the available amenities and efficient service, making it a reliable choice for a comfortable stay.
At the Holiday Inn Birmingham - Hoover by IHG, guests consistently appreciate the exemplary service provided by the staff. Descriptions such as amazing, courteous, professional and over-the-top friendly highlight the exceptional level of customer care. The personnel, from the front desk to the chef, garner praise for their friendliness, efficiency and willingness to go above and beyond to assist guests. Specific mentions of individuals like Zelda at the front desk and commendations for staff taking COVID-19 precautions further emphasize the team’s commitment to a welcoming and safe environment. Despite an occasional lapse in follow-through, the overwhelming consensus indicates that the staff significantly enhances the guest experience with their warmth and professionalism.
The Holiday Inn Birmingham - Hoover by IHG, offers an indoor pool that some guests found did not meet their expectations. The pool, while convenient and sheltered from the elements, has been described as small, which may limit its enjoyment for those looking for ample swimming space. Additionally, some guests experienced issues with the pool not being heated as advertised and there were instances where the pool area lacked towels. Despite these concerns, the hotel also features rooms with a jetted tub, providing an alternative option for relaxation.
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Location
Breakfast
On the less positive side, there were concerns regarding the cost of breakfast with several guests expecting it to be included in their stay, feeling it was overpriced for what was offered. Some guests encountered operational issues such as late service, incorrect food labels and pre-paid breakfast cards not being provided upon check-in.
Ultimately, while many found the breakfast to be a pleasant and satisfying start to their day, others felt it should be complimentary or more reasonably priced for what was available.
Rooms
Guests particularly appreciated the comfort of the beds and pillows with some finding it hard to leave them in the morning. The rooms are generally described as nice and quiet, contributing to a restful stay.
However, there are a few areas where the hotel could improve. Some guests noted that the carpets appeared stained and in need of replacement. Additionally, not all amenities met expectations, such as the indoor pool not being heated as advertised and the absence of essential items like pens and writing pads on the desks.
Despite these issues, the overall impression of the rooms is positive with many guests praising the spaciousness and comfort provided. The hotel's cleanliness and the friendliness of the staff make it a commendable choice for a stay in Birmingham. Additionally, unique touches like in-room jacuzzi tubs and great coffee add to the overall pleasant experience. However, guests should be aware of some inconsistencies in room maintenance and amenities.
Beds
Cleanliness
Though some mention minor issues like stained carpets, the overall impression is one of a well-maintained environment. The lobby and broader hotel areas are described as neat and tidy with exceptional and pleasant staff enhancing the positive atmosphere. Convenient parking and quiet surroundings also add to the appeal.
Despite a few isolated complaints, such as a false fire alarm and a non-heated pool, the hotel remains commendable for its cleanliness and comfort with nice touches like an outdoor fire pit and a well-functioning whirlpool tub. Guests appreciate the available amenities and efficient service, making it a reliable choice for a comfortable stay.
Staff
Pool
Yes, Holiday Inn Birmingham - Hoover by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Birmingham - Hoover by IHG.
No, Holiday Inn Birmingham - Hoover by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Birmingham - Hoover by IHG.
Yes, Holiday Inn Birmingham - Hoover by IHG has a gym.
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